- Title
- Evaluation of the Performance Management Systems (PMS): a case study of the Eastern Cape Provincial Treasure
- Creator
- Baxana, Mandilakhe
- Date Issued
- 2013
- Date
- 2013
- Type
- Thesis
- Type
- Masters
- Type
- MPA
- Identifier
- vital:11693
- Identifier
- http://hdl.handle.net/10353/d1015045
- Description
- The objective of this study was to evaluate the effectiveness of the Performance Managements System (PMS) policy by looking at the implementation of the PMS in line with provincial and national policies. The purpose is to achieve sustainable improvement in organizational performance whilst examining the value of PMS in assessing performance of the Eastern Cape Provincial Treasury employees. The questionnaire was personally delivered to potential respondents. The study showed that the performance management system used by the Eastern Cape Provincial Treasury was on track with clear objectives, and was largely integrated with the departments' planning process, primarily through the use of divisional planning objectives as a basis for employee performance agreements. However, the general findings were qualified by the need to address. Several key issues, and to make some improvements to the process. It was also concluded that the revised performance management system should have a stronger emphasis on effective managing, monitoring, reporting and rewarding high performance and correcting low performance respectively. Key recommendations are made to assist this department in its quest to achieve maximum return on the investment from its human capital. The recommendations are: The Eastern Cape Provincial Treasury needs to establish clear organizational objectives and the performance management tool should be negotiated and agreed with the union councils and management. The performance measures or key performance indicators should be agreed upfront with all employees, irrespective of their level in the organization.
- Format
- 148 leaves; 30 cm
- Format
- Publisher
- University of Fort Hare
- Publisher
- Faculty of Management & Commerce
- Language
- English
- Rights
- University of Fort Hare
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UFH Department of Public Administration
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