- Title
- Improving the claims business process in a South African car rental company
- Creator
- Nomadolo, Xolile Claude
- Subject
- Automobile leasing and renting -- South Africa Claims Business cycles
- Date Issued
- 2016
- Date
- 2016
- Type
- Thesis
- Type
- Masters
- Type
- MBA
- Identifier
- http://hdl.handle.net/10948/12650
- Identifier
- vital:27103
- Description
- The ultimate aim of this study is to identify and eliminate inefficiencies associated with the current claims management processes, thereby ensuring cost reduction, high damages recoveries while ensuring that the company is positioned to be able to apply its resources in the best way possible to respond to satisfying the needs of the customer.
- Format
- xi, 132 leaves
- Format
- Publisher
- Nelson Mandela Metropolitan University
- Publisher
- Faculty of Business and Economic Sciences
- Language
- English
- Rights
- Nelson Mandela Metropolitan University
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