- Title
- Psychological capital and emotional intelligence as moderators of the relationship between occupational stress and organisational citizenship behaviour among graduate employees in Nigeria
- Creator
- Aderibigbe, John Kolawole
- Subject
- Psychology, Industrial Emotional intelligence
- Date Issued
- 2017
- Date
- 2017
- Type
- Thesis
- Type
- Doctoral
- Type
- PhD
- Identifier
- http://hdl.handle.net/10353/8642
- Identifier
- vital:33250
- Description
- The study investigated psychological capital and emotional intelligence as moderators of the relationship between occupational stress and organisational citizenship behaviour among graduate employees in Nigeria, using the explanatory cross-sectional (survey) research design and three sampling techniques (The Two-stage Cluster Sampling Method, The Convenience Sampling Method and The Purposive Sampling Technique) to sample 1532 male and female graduate employees in Nigeria. A structured validated questionnaire was used to collect data from the respondents. Six hypotheses were stated and tested in the study towards propounding a model, using Pearson Correlation Analysis, Multiple Regression Analysis and Structural Equation Modelling. The results show that there is a weak positive relationship between occupational stress and organisational citizenship behaviour, r = 0.070, p<0.01; there is a significant positive relationship between psychological capital and organisational citizenship behaviour, r = 0.588, p<0.01; there is a significant positive relationship between emotional intelligence and organisational citizenship behaviour, r = 0.473, p<0.01; psychological capital is a significant moderator of the relationship between occupational stress and organisational citizenship behaviour, F (2,1529) = 8.514; R2= 0.011; p <.05; emotional intelligence is a significant moderator of the relationship between occupational stress and organisational citizenship behaviour, F (2,1529) = 5.945; R2= 0.008; p <.05; psychological capital and emotional intelligence are significant joint moderators of the relationship between occupational stress and organisational citizenship behaviour, F (1,1530) = 221.240; R2= 0.186; p <.05; psychological capital has a direct and significant positive effect on organisational citizenship behaviour, R= 0.657, p<.001; emotional intelligence has a direct and significant positive effect on organisational citizenship behaviour, R= 0.183, p<.001; psychological capital has a direct and significant positive effect on occupational stress, R= 0.100, p<.001; emotional intelligence has a direct and significant positive effect on psychological capital, R= 0.547, p<.001. Based on the results, the study concludes that psychological capital and emotional intelligence are significant joint moderators of the relationship between occupational stress and organisational citizenship behaviour. The proposed model was, therefore, empirically confirmed. The researcher recommends that the empirical model of effective management of occupational stress and organisational citizenship behaviour, which has been propounded in the study, should be adopted and applied by teachers, lecturers, seminar facilitators, workshop trainers, supervisors and managers during their coaching or training sessions.
- Format
- 197 leaves
- Format
- Publisher
- University of Fort Hare
- Publisher
- Faculty of Management and Commerce
- Language
- English
- Rights
- University of Fort Hare
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UFH Department of Industrial Psychology
| Thumbnail | File | Description | Size | Format | |||
|---|---|---|---|---|---|---|---|
| View Details Download | SOURCE1 | PhD Thesis final correction with new table of content and figure amended.pdf | 1 MB | Adobe Acrobat PDF | View Details Download |