- Title
- Organisational learning, training and small medium and micro enterprise (SMME) performance in Port Elizabeth
- Creator
- Jaxa, Zoleka
- Subject
- Organizational learning -- South Africa -- Port Elizabeth
- Subject
- Small business -- South Africa -- Port Elizabeth Small business -- Management Business enterprises -- South Africa -- Port Elizabeth
- Subject
- Performance Business -- Evaluation
- Date Issued
- 2019
- Date
- 2019
- Type
- Thesis
- Type
- Masters
- Type
- MBA
- Identifier
- http://hdl.handle.net/${Handle}
- Identifier
- vital:35741
- Description
- The growth and performance of an enterprise requires gaining a competitive edge through learning and evolving. Organisational learning is considered as a primary means for attaining the strategic renewal of an enterprise. In order to achieve this, organisations are required to explore and learn new ways while simultaneously using what is already learned. This research aims to assist SMEs in performing better and becoming sustainable by improving their agility within changing economic circumstance through the practical implementation of organisational learning strategies. The study aims to investigate how organisational learning contributes to the business performance success of SMEs in the Nelson Mandela Bay area. More specifically, the study investigates what roles individual/group/institutional learning and organisational memory play in the achievement of business performance success of SMEs in the Nelson Mandela Bay area. The empirical results were obtained from 71 SME owners with the aim of determining the extent of organisational learning in Nelson Mandela Bay SMEs. In other words, the study aimed to discover whether individual/group/institutional learning and organisational memory were the strongest determinants of business performance success. The findings of the study indicated that organisational learning in the form of group learning and organisational memory is an important determinant of business performance success. The study revealed that only group learning and organisational learning are significant determinants of business performance success, even though individual and institutional learning are also important. Furthermore, recommendations were made to SME owners to ensure that they practise organisational learning principles and foster mainly group learning and organisational memory in order to improve the business performance success of SMEs significantly in the Nelson Mandela Bay area.
- Format
- xii, 103 leaves
- Format
- Publisher
- Nelson Mandela University
- Publisher
- Faculty of Business and Economic Sciences
- Language
- English
- Rights
- Nelson Mandela University
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| Thumbnail | File | Description | Size | Format | |||
|---|---|---|---|---|---|---|---|
| View Details Download | SOURCE1 | Zoleka Jaxa.pdf | 1 MB | Adobe Acrobat PDF | View Details Download |