- Title
- The relationship between leadership behaviours and employee inclusion
- Creator
- Jagers,Leizel Hilary
- Subject
- Leadership -- South Africa
- Subject
- Diversity in the workplace Organizational behavior Work -- Psychological aspects Psychology, Industrial
- Date Issued
- 2019
- Date
- 2019
- Type
- Thesis
- Type
- Masters
- Type
- MA
- Identifier
- http://hdl.handle.net/10948/40084
- Identifier
- vital:35753
- Description
- In recent times, the discussion on diversity has shifted to that of inclusion. Employee inclusion plays an integral role in the quality of the organisational environment to create an organisation that maximises and leverages diverse talents, backgrounds and perspectives of all employees to increase organisational success. Inclusion has emerged as a contemporary area of exploration while diversity embraces a rich body of research. Leadership theorists have yet to discover an approach to inclusive leadership. It is interesting to note the lack of integration concerning the relationship between leadership behaviours and employee inclusion within a South African context, thus it is worth exploring what meaning and interpretation employee inclusion holds in a diverse South African work context. The aim of this study was to determine whether a relationship exists between leadership behaviours and employee inclusion. A literature study was conducted to explore work previously done regarding leadership behaviours and employee inclusion. For the empirical study, a positivistic paradigm with a quantitative research method was utilised. The confectionary organisation under study is situated in the Eastern Cape province of South Africa. The leadership behaviours of production line managers (n = 11) contributing to employee inclusion of production line workers (n = 141) was studied by means of a survey in the research design. To compensate for the simplistic responses to complex issues, both closed-ended and open-ended surveys were administered. Random sampling was selected as the sampling strategy for this study. In addition, the research study made use of both inferential and descriptive statistic techniques. A statistically significant relationship exists between leadership behaviours and employee inclusion. The findings reveal that production line managers generally believe that they exhibit leadership behaviours associated with employee inclusion, whereas production line workers generally believe that their managers exhibit certain, but not all leadership behaviours associated with employee inclusion. Furthermore, production line managers leaned towards a positive point of view of their perception of the extent to which production line workers experience employee inclusion. However, most of production line workers leaned towards a negative point of view whilst the minority leaned towards a positive point of view in relation to the extent to which they experience employee inclusion. These findings suggest that components of leadership behaviour namely commitment, courage, cognizance of bias, curiosity, cultural intelligence and collaboration correlate strongly to employee inclusion in terms of uniqueness and belongingness. The leadership behaviours discussed in the literature and empirical study can contribute to future studies in terms of creating an inclusive leadership approach or style as this has not been discovered yet. Leaders should be aware of their leadership behaviours and familiarise themselves with and implement the preferred leadership behaviours for employee inclusion through self-development initiatives, leadership training and social change initiatives. Furthermore, leaders should practice leadership behaviours and techniques based on each situation, individual or group with a specific focus on the six signature traits of an inclusive leader and finally, organisations should create opportunities for employees to give feedback to their managers to raise awareness around the importance of employee inclusion.
- Format
- xv, 137 leaves
- Format
- Publisher
- Nelson Mandela University
- Publisher
- Faculty of Business and Economic Sciences
- Language
- English
- Rights
- Nelson Mandela University
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Collections
NMU School of Industrial Psychology and Human Resources
| Thumbnail | File | Description | Size | Format | |||
|---|---|---|---|---|---|---|---|
| View Details Download | SOURCE1 | Leizel Hilary Jagers.pdf | 931 KB | Adobe Acrobat PDF | View Details Download |