- Title
- Effective enterprise risk management: a case of Telkom South Africa
- Creator
- Mkula, Tamara
- Subject
- Risk management
- Subject
- Organizational change Telkom (Firm : South Africa)
- Date Issued
- 2019
- Date
- 2019
- Type
- Thesis
- Type
- Masters
- Type
- MBA
- Identifier
- http://hdl.handle.net/10948/41054
- Identifier
- vital:36286
- Description
- The premise of this research study was to study the phenomenon of Effective Enterprise Risk Management (ERM), to understand the effective enterprise risk management within Telkom SA after the implementation of organisational changes which have seen the company operating in six different business units. Enterprise risk management can no longer be an afterthought in an organisation, it should be integrated into an organisational strategy. Organisations which have successfully integrated an ERM into their organisational strategy have proved to be effective and profitable. However, the intention of this research study was not necessarily to analyse the ERM integration into Telkom’s organisational strategy. Rather, this study explored and described the views of the Telkom SA senior level enterprise risk management professionals in understanding if the recently implemented organisational structure changes did influence, or rather impact the effectiveness of ERM in the organisation. The selective sampling approach was used to accumulate relevant ERM data through unstructured, individual and in-depth interviews with ERM professionals in each of the six different business units at Telkom SA. A four-step data analysis interactive model was employed to analyse data collected for the study. Major findings were related to lack of ERM alignment in different business units, broad scope of ERM with no well-defined roles and responsibilities, lack of ERM skills, lack of established ERM risk committees. Some positives were those of more visibility in organisational risk, improved management of enterprise risk and increased accountability.
- Format
- v, 102 leaves
- Format
- Publisher
- Nelson Mandela University
- Publisher
- Faculty of Business and Economic Sciences
- Language
- English
- Rights
- Nelson Mandela University
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| Thumbnail | File | Description | Size | Format | |||
|---|---|---|---|---|---|---|---|
| View Details Download | SOURCE1 | Tamara Mkula.pdf | 1 MB | Adobe Acrobat PDF | View Details Download |