- Title
- The relationship between reward preferences, psychological empowerment and emotional intelligence within the investment banking industry in South Africa
- Creator
- Michalopoulos, Maria
- Subject
- Incentives in industry -- South Africa
- Subject
- Emotional intelligence -- South Africa Investment banking -- South Africa Financial services industry -- South Africa
- Date Issued
- 2019
- Date
- 2019
- Type
- Thesis
- Type
- Masters
- Type
- MCom
- Identifier
- http://hdl.handle.net/10948/41095
- Identifier
- vital:36295
- Description
- The primary objective of this dissertation was to investigate the relationship between reward preferences, psychological empowerment and emotional intelligence (EQ) within the investment banking industry in South Africa. The researcher tested a theoretical model using regression analysis and made use of Pearson’s Product Moment Correlations in order to reach this objective. The secondary aim was to determine whether any differences existed according to job level with regards to these three constructs. This was achieved through using analysis of variance and Tukey’s HSD test. A questionnaire comprised of the Reward Preferences Questionnaire, Psychological Empowerment Questionnaire and Schutte Self-report Emotional Intelligence test was completed by a total of 221 investment banking professionals and managers, working within South Africa from several different private banking firms, as well as from larger institutional banks across the country. Data analysis was conducted using descriptive statistics, including frequency tables and pie charts, as well as the inferential statistics mentioned above. The findings revealed a number of correlations between the three constructs, as well as significant differences between job levels. The proposed theoretical model could be partially accepted as it showed that emotional intelligence acts as a partial mediator only when predicting Contingency Pay as a reward preference via psychological empowerment. In addition, emotional intelligence acts as a predictor for psychological empowerment and its subfactors, as well as the subconstructs that comprise reward preferences. These results provide topical insight into this line of research, as well as having contributed theoretically to these three constructs. Additionally, a gap in research was unveiled showing the various connections found between reward preferences, psychological empowerment and emotional intelligence. The findings of this study offer valuable implications concerning the effective management and performance of employees within the investment banking industry of South Africa.
- Format
- xviii, 163 leaves
- Format
- Publisher
- Nelson Mandela University
- Publisher
- Faculty of Business and Economic Sciences
- Language
- English
- Rights
- Nelson Mandela University
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