- Title
- The role of lean management principles in achieving successful water management: the case of Harry Gwala District Municipality
- Creator
- Dlamini, Adelaide Nomnandi
- Subject
- Lean manufacturing -- South Africa -- Eastern Cape
- Subject
- Water-supply -- Management
- Subject
- Water-supply -- Economic aspects
- Date Issued
- 2021-04
- Date
- 2021-04
- Type
- Master's theses
- Type
- text
- Identifier
- http://hdl.handle.net/10948/51153
- Identifier
- vital:43213
- Description
- Water is life and a basic human need. It is a scarce resource which must be managed in a sustainable way. Empirical evidence suggests that globally the current supply systems will not satisfy the demand. Some of the challenges include depleted water resources due to uneven and inadequate rainfall, effects of climate change, poor asset management, water losses and poor water quality. Since there is a universal need for water, without water life would cease to exist; moreover, water is limited in quantities and hence sustainable management of this resource remains a global imperative. This research sought to investigate and understand the role of lean management in ensuring successful water management at Harry Gwala District Municipality, located in KwaZulu-Natal. To achieve the above goal, the research sought to investigate the efficiency of the production processes, strategies to conserve water and manage the demand, human resources and organisational development, as well as financial planning and management. The research adopted a qualitative research design and interpretivism research paradigm. The research findings acknowledged the strides made by the Municipality in relation to extending the infrastructure footprint to the communities that previously did not have water. The research further revealed that Harry Gwala District Municipality is challenged in relation to providing an uninterrupted and efficient water supply to consumers. This is due to poor project planning, project management and monitoring, poor maintenance of infrastructure, ageing and dilapidated infrastructure, illegal connections and high water losses. The workforce is inadequate with concerns about ill-discipline and lack of productivity by some employees. The organisational culture does not allow for innovation and has a bearing on ill-discipline and productivity. The research noted that the Municipality is unable to provide successful water management, owing to infrastructural challenges, wastage, lack of continuous improvement and the organisational culture. It was further noted that these challenges can be addressed using lean management principles with particular focus on waste elimination, continuous improvement, employee involvement, promoting efficiency in the production processes and the use of catalytic technology.
- Description
- Thesis (MBA) -- Faculty of Business and Economic Sciences, Business Administration, 2021
- Format
- computer
- Format
- online resource
- Format
- Format
- 1 online resource (120 pages)
- Publisher
- Nelson Mandela University
- Publisher
- Faculty of Business and Economic Sciences
- Language
- English
- Rights
- Nelson Mandela University
- Rights
- All Rights Reserved
- Rights
- Open Access
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| Thumbnail | File | Description | Size | Format | |||
|---|---|---|---|---|---|---|---|
| View Details Download | SOURCE1 | Dlamini, N.pdf | 2 MB | Adobe Acrobat PDF | View Details Download |