- Title
- The impact of talent management on profitability at Business Connexion
- Creator
- Mbulawa, Xolani
- Subject
- Port Elizabeth (South Africa)
- Subject
- Eastern Cape (South Africa)
- Subject
- South Africa
- Date Issued
- 2013-11
- Date
- 2013-11
- Type
- Master's theses
- Type
- text
- Identifier
- http://hdl.handle.net/10948/53337
- Identifier
- vital:45139
- Description
- Human resource is seen as one of the key organisational factors for business success. The latest focus in the business arena has been how talent can be optimised to improve business success. When one reflects and looks back from the 1940s to the 1980s, it is clear that HR was not seen as a business unit that could impact profitability. It is clear in the literature that from the 1900s HR has evolved to being a business partner and a catalyst to improving financial performance within organisations. This has predominately been driven by HR ensuring the attraction and retention of high potential employees who can contribute to profits. The study’s focal point is whether talent management components impact profitability. The selected talent management components for this study are namely talent strategy, talent recruitment, talent development, performance management, talent retention, and succession planning. A strong belief exist that poor implementation of talent management components impedes on companies reaching optimum profit levels. It is for this reason that this study will argue the importance of talent management components as a strategic obligation in the current competitive war for talent. Business reality demands that companies should ensure having current and future talent needs addressed if they want to stay competitive. The war for talent has led to companies fighting for high potential talent, not only through remuneration packages ,but taking into account other talent management components that encompasses aspects such as work-life balance, better performance management linked to rewards and incentives , challenging work, succession planning etc. The researcher took a view to have this study done within BCX who is an employer of the researcher. The hypothesis utilised is the application of talent management components as an approach and process to facilitate profitability within BCX. Research shows that most companies are taking talent management very serious and are fully aware of its impact to productivity and profitability. Businesses in the service industry identified that implementing talent management processes and approaches is vital to competitive edge and profitability. However many companies are still struggling to reach the real understanding of what it meant by talent management. The research data indicates that most respondents are fully aware of the importance of these components. However at BCX, either they are unaware, uncertain on some of the talent components within the company and are unsure of the existence of these components and their impact to profitability. The literature reviewed in chapter two deliberates talent management components assessed in the questionnaire as imperative in contributing to profitability. Business Connexion does not implement these components to the extent of success. However some of the components are well implemented and managed such as performance management. Managers at Business Connexion to some extent have conflicting views of how the company is implementing these components and on their impact to profitability.
- Description
- Thesis (MBA) -- Faculty of Business and Economic Sciences, NMMU Business School, 2021
- Format
- computer
- Format
- online resource
- Format
- application/pdf
- Format
- 1 online resource (160 pages)
- Format
- Publisher
- Nelson Mandela Metropolitan University
- Publisher
- Faculty of Business and Economic Sciences
- Language
- English
- Rights
- Nelson Mandela Metropolitan University
- Rights
- All Rights Reserved
- Rights
- Open Access
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| Thumbnail | File | Description | Size | Format | |||
|---|---|---|---|---|---|---|---|
| View Details Download | SOURCE1 | XI Mbulawa.pdf | 2 MB | Adobe Acrobat PDF | View Details Download |