- Title
- A framework to measure employee engagement at Stefanutti Stocks RPM Business Unit
- Creator
- Maher, Theresa
- Subject
- Port Elizabeth (South Africa)
- Subject
- Eastern Cape (South Africa)
- Subject
- South Africa
- Date Issued
- 2021-04
- Date
- 2021-04
- Type
- Master's theses
- Type
- text
- Identifier
- http://hdl.handle.net/10948/53315
- Identifier
- vital:45142
- Description
- Work gratification and expectancies are of the utmost importance to the skilled workforce in the South African construction industry. The price paid for a demotivated workforce in this industry is very high and it leads to friction in the workplace, displeasing work outcomes and time delays. Furthermore it leads to increased incidences of theft,absenteeism and outputs that arebelow standard in terms of productivityand thequality of the work.In order to motivate the workforce in the construction industry,a day-by-day, step-by-step,hands-on approachmust be used. The aforesaid aids site managers to manage effectively and this in turn leads to an increase in production by way of enhanced productivity. Research shows that a correlationbetweenmotivation, excelling at work, improved productivity and fulfilment and expectancyexist. The reason why individuals act in a specific manner and choose not to act in a certain way can be directly linked totheirmotivation and engagement.As a member ofthe construction industry in South Africa, Stefanutti Stocks isseen as one of the leading construction groups. Employing more than 12 000 workers it has the ability to provide a wide variety of different scale projects for a host of clients in varied markets. The division concentrated on in this study is the Roads, Pipelines and Mining Services (RPM)Business Unit. The MD of the RPM Business Unit when starting at the company a few years ago came to the conclusion that in order for the RPM Business Unit to function optimally certain business inconsistencies regarding employee engagement needed to be addressed. Based on this he decided to use a consulting firm, AIM,to establish what the exact concernswere and what interventions wererequired to deal with them. ivInterventions facilitatedby AIM includedManagement Training Programmes and Workshops as well as one-on-one coaching sessions with selected individuals.The methodology used in this study was to measurethe current level of employee engagement subsequent toengagement interventionsconcludedby AIM.The approach used was the use of surveys distributed through AIM in conjunction with the RPM Business Unit’sHR Department. The surveys were distributed via Survey Monkey Software owned by the RPM Business Unit of Stefanutti Stocks.
- Description
- Thesis (MBA) -- Faculty of Business and Economic Sciences, NMMU Business School, 2021
- Format
- computer
- Format
- online resource
- Format
- application/pdf
- Format
- 1 online resource (134 pages)
- Format
- Publisher
- Nelson Mandela Metropolitan University
- Publisher
- Faculty of Business and Economic Sciences
- Language
- English
- Rights
- Nelson Mandela Metropolitan University
- Rights
- All Rights Reserved
- Rights
- Open Access
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| Thumbnail | File | Description | Size | Format | |||
|---|---|---|---|---|---|---|---|
| View Details Download | SOURCE1 | THERESA MAHER.pdf | 2 MB | Adobe Acrobat PDF | View Details Download |