- Title
- A Talent Retention Framework for the South African Information Technology Sector
- Creator
- Swart, Jean-pierre
- Subject
- Information Technology -- South Africa
- Date Issued
- 2022-04
- Date
- 2022-04
- Type
- Master's theses
- Type
- text
- Identifier
- http://hdl.handle.net/10948/58212
- Identifier
- vital:58728
- Description
- The South African Information Technology (IT) sector is experiencing a chronic skills shortage, and the skills gap is widening. South African organisations try to retain existing skilled IT professionals in order to compete on a global platform, whilst simultaneously competing against international organisations who poach IT professionals from South Africa in what is referred to as “brain drain”. The South African IT sector is an increasingly important contributor to South Africa’s GDP, with several international corporates investing and creating opportunities in South Arica, including IBM, Dell, Microsoft and Intel. The retention of skilled IT professionals in South Africa is complex and costly due to the high demand for these professionals. An overview of the literature was provided that commenced with a broad analysis of strategic talent management frameworks in order to present a holistic view of talent management. From this broad analysis, the literature review narrowed the focus to the retention of talent. This section focused on the impact of organisational culture and employee engagement, whilst considering the critical roles that managers and leaders play in culture and employee engagement pertinent to the South African IT sector. The research paradigm adopted for this research was interpretivist and the methodology was qualitative research. The empirical data was collected through conducting semi-structured interviews with six IT professionals with extensive experience in the sector, and who directly play a role in the management and retention of skilled IT professionals. Various themes were developed from the interviews, with a focus on the extent of the skills gap and considerations regarding organisational culture, employee engagement and expectations from leaders and managers detailed in the themes. Finally, a talent retention framework for the South African IT sector was developed from the emerging themes. The themes included culture and the work environment, remuneration and benefits, continuous growth and employee engagement.
- Description
- Thesis (MA) -- Faculty of Science, School of Environmental Sciences, 2022
- Format
- computer
- Format
- online resource
- Format
- application/pdf
- Format
- 1 online resource (xii, 179 pages)
- Format
- Publisher
- Nelson Mandela University
- Publisher
- Faculty of Business and Economic science
- Language
- English
- Rights
- Nelson Mandela University
- Rights
- All Rights Reserved
- Rights
- Open Access
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| Thumbnail | File | Description | Size | Format | |||
|---|---|---|---|---|---|---|---|
| View Details Download | SOURCE1 | Swart, JP.pdf | 3 MB | Adobe Acrobat PDF | View Details Download |