- Title
- The role of trade unions in organisational change in South African organisations
- Creator
- Mzondi, Siphelele
- Subject
- Organizational change -- Management
- Subject
- Organisational Development
- Subject
- Labor union emblems
- Date Issued
- 2023-04
- Date
- 2023-04
- Type
- Master's theses
- Type
- text
- Identifier
- http://hdl.handle.net/10948/62181
- Identifier
- vital:72005
- Description
- Organisations of the 21st century face a plethora of changes due to globalisation, a world referred to as volatile, uncertain, complex and ambiguous (VUCA). Organisations must consider pertinent stakeholders, specifically employees, and by representation, trade unions, during organisational change attempts. The study has explored the role of trade unions during organisational change in South African organisations. A literature review was conducted, which explored, amongst others, factors driving change, organisational change management models, the labour relations landscape in South Africa and the role of trade unions in organisational change. The empirical study included semi-structured interviews and a survey with a questionnaire. An exploratory sequential mixed methods research design was followed, with semi-structured interviews conducted with trade union representatives and human resource/employment relations managers. Thereafter, an online self-administered survey was conducted focusing on employees. A non-probability judgement design was employed in sampling the participants for the qualitative approach, and five (N = 5) HR/employment relations managers and six (N = 6) trade union representatives were interviewed. Random sampling was employed for the quantitative component and 74 questionnaires were completed. The interviews were thematically analysed while for the survey, exploratory factor and correlation analysis were used. The factor analysis extracted three factors: Before Change; During Change; and After Change. Based on the results recommendations for senior management, HR/ER managers; and for trade unions were presented. The recommendations include that organisations use the framework as a guide to involve trade unions. Trade unions and their representatives need to be acknowledged as important stakeholders before change is introduced. Knowledge of labour law is essential and a culture of open communication must be evident before, during and after change. Trade unions should organise conferences (Indabas) to reorientate and reskill themselves about their role during organisational change within South African organisations. The main contribution of the study is that HR/ER managers and trade union representatives should utilise the framework developed in this study to advance best practices in respect of the role of trade unions in organisational change in the South African context.
- Description
- Thesis (Ma) --Faculty of Faculty of Business and Economic Sciences, 2023
- Format
- computer
- Format
- online resource
- Format
- application/pdf
- Format
- 1 online resource (xviii, 224 pages)
- Format
- Publisher
- Nelson Mandela University
- Publisher
- Faculty of Faculty of Business and Economic Sciences
- Language
- English
- Rights
- Nelson Mandela University
- Rights
- All Rights Reserved
- Rights
- Open Access
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- Visitors: 18
- Downloads: 3
Collections
NMU School of Industrial Psychology and Human Resources
| Thumbnail | File | Description | Size | Format | |||
|---|---|---|---|---|---|---|---|
| View Details Download | SOURCE1 | MZONDI, S.pdf | 1 MB | Adobe Acrobat PDF | View Details Download |