- Title
- Factors contributing to stress and coping strategies used by police officers in the Eastern Cape (EC) Province
- Creator
- Sofuthe, Thuliwe Nontsikelelo
- Subject
- Job stress
- Subject
- Stress (Psychology)
- Subject
- Burn out (Psychology)
- Subject
- Stress management Police -- Job stress Police -- South Africa -- Eastern Cape
- Date Issued
- 2024-04
- Date
- 2024-04
- Type
- Master's theses
- Type
- text
- Identifier
- http://hdl.handle.net/10948/65434
- Identifier
- vital:74147
- Description
- Police officers work under demanding circumstances that could cause stress. Isolating factors that contribute to stress and identifying coping strategies used to deal with stress, could inform interventions and inform management practices. The purpose of the study was to determine factors causing stress among police officers in the Eastern Cape Province, and the coping strategies used. Study motivation: Police officers are faced with significant challenges as they fulfill their duty to prevent, investigate and combat crime. The study was necessary due to environmental, organizational, and role pressures experienced by police officers. A positivistic paradigm was adopted, and a quantitative research approach was chosen for this study. A survey in the form of a questionnaire was conducted among members of the South African Police Service in various clusters in the province, who were performing operational duties. A statistical investigation was conducted to examine the relationships between factors using correlation analysis. A lack of management support was ranked as the most prominent factor contributing to stress, followed by job design, training (a lack of), and work-life issues. The results revealed moderate to strong positive and significant correlations between the factors contributing to stress, namely job demand, training, management support, and work/life. A practical link between coping strategies and stress factors could not be established. All the coping strategies were positively and significantly correlated. Managerial implications and practicality: Direct managers of police officers should demonstrate more care for police officers and give them recognition. Efforts should be taken to reduce the impact of job demand and career development conversations with police officers are required as part of performance management. Police officers should be encouraged to continue using positive coping strategies.
- Description
- Thesis (MBA) -- Faculty of Business and Economic Sciences, Business School, 2024
- Format
- computer
- Format
- online resource
- Format
- application/pdf
- Format
- 1 online resource (114 pages)
- Format
- Publisher
- Nelson Mandela University
- Publisher
- Faculty of Business and Economic Sciences
- Language
- English
- Rights
- Nelson Mandela University
- Rights
- All Rights Reserved
- Rights
- Open Access
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Collections
NMU Business School
| Thumbnail | File | Description | Size | Format | |||
|---|---|---|---|---|---|---|---|
| View Details Download | SOURCE1 | Sofuthe, T April 2024.pdf | 5 MB | Adobe Acrobat PDF | View Details Download |