- Title
- Factors contributing to the productivity of operations at the port of Ngqura, Gqeberha
- Creator
- Mlonzi, Aluta Phathuxolo
- Subject
- Port Ngqura (Port Elizabeth, South Africa)
- Subject
- Harbors -- South Africa -- Port Elizabeth
- Subject
- Industrial productivity
- Subject
- Operations research
- Date Issued
- 2023-12
- Date
- 2023-12
- Type
- Master's theses
- Type
- text
- Identifier
- http://hdl.handle.net/10948/65773
- Identifier
- vital:74236
- Description
- Ports are the gateway to economic trade and a huge contributor to South Africa’s economy. Productivity has become a critical component for ports in the port industry as a means of enhancing market potential and competitiveness (Kuo, Lu, and Le, 2020). Therefore ports must investigate their productivity factors to stay competitive. This study sought to determine the factors that contribute to productivity at the Port of Ngqura. A qualitative research approach was employed in the study where data was obtained by conducting interviews with a sample of ten employees from Transnet Port Terminals and Transnet National Port Authority. Out of the ten employees identified, only four participants took part in the study. According to the respondents, the key factors contributing to productivity at the Port of Ngqura include the staff, efficient staff training, equipment, technology, and infrastructure. Furthermore, the respondents highlighted the importance of technology, specifically the planning and operations systems such as NAVIS and SPARCS, in optimising productivity. Infrastructure was also emphasised as a significant factor affecting productivity. Only the views of employees working at the Transnet Port Terminals and Transnet Port Authority at the Port of Ngqura were considered. The study achieved a low response rate. Based on the empirical research, the study could conclude by making the following recommendations that the Port of Ngqura should prioritise enhancing its operations by making significant investments in equipment and infrastructure. Through the adoption of an efficient human resource strategy, the port should also handle workforce problems brought on by resignations, voluntary separation plans (VSPs), and contract terminations. Planning for succession effectively is crucial to maintaining institutional knowledge.
- Description
- Thesis (MPhil) -- Faculty of Business and Economic Sciences, School of Economics, Development and Tourism, 2023
- Format
- computer
- Format
- online resource
- Format
- application/pdf
- Format
- 1 online resource (xi, 91 pages)
- Format
- Publisher
- Nelson Mandela University
- Publisher
- Faculty of Business and Economic Sciences
- Language
- English
- Rights
- Nelson Mandela University
- Rights
- All Rights Reserved
- Rights
- Open Access
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Collections
NMU School for Economics, Development and Tourism
| Thumbnail | File | Description | Size | Format | |||
|---|---|---|---|---|---|---|---|
| View Details Download | SOURCE1 | Mlonzi, A.pdf | 1 MB | Adobe Acrobat PDF | View Details Download |