- Title
- An analysis of employee morale and leadership styles at Benteler automotive Port Elizabeth in the Eastern Cape
- Creator
- De Vos, Desmond
- Subject
- Employee morale
- Subject
- Employee motivation
- Subject
- Leadership -- South Africa
- Date Issued
- 2024-12
- Date
- 2024-12
- Type
- Master's theses
- Type
- text
- Identifier
- http://hdl.handle.net/10948/69553
- Identifier
- vital:77712
- Description
- Benteler Automotive in the Eastern Cape has experienced challenges over the past five years due to a high rate of staff turnover at the leadership and management levels. As a result, the morale of the employees in the organisation was affected, resulting in decreased levels of job satisfaction, and productivity, high rates of absenteeism, and staff turnover. Hence, this study was conducted to assess employee morale and leadership styles and examine the impact of motivation, leadership styles, and human resource strategies on staff morale, with the intention of proposing managerial interventions to enhance employee morale within the organisation. The study was conducted within a positivist paradigm, and a quantitative research approach was used to investigate the phenomenon. Data were collected from a sample of 300 employees using a closed-ended questionnaire survey, and a response rate of 93% was achieved. The Statistical Package for Social Science (SPSS) Version 21 was used for analysing and reporting on data in line with the research objectives of the study. The analysed data were reported under descriptive and inferential statistical headings, where frequency of the Likert scale responses, measures of central tendencies, Pearson’s correlations, regression analysis, and analysis of variance (ANOVA) were reported. The results of the study indicates that motivation, leadership styles and human resource strategies have a significantly positive influence on employee morale. On the other hand, the results also indicate, in general, that respondents were indifferent to most of the statements pertaining to leadership styles and human resource strategies. The study recommends that management consider implementing fundamental theoretical human resource strategies to enhance employee morale. These strategies include fostering human relations, providing continuous training opportunities to enhance employee knowledge, promoting new skills development, boosting self-confidence, and addressing concerns about job stability. The results of the study have provided practical and conceptual managerial and academic benefits within the field of management and leadership. A future study on the evaluation of the impact of leadership styles and cultural elements on employee morale is an essential element to consider, as it was not covered in this study.
- Description
- Thesis (MBA) -- Faculty of Business and Economic Sciences, Business School, 2024
- Format
- computer
- Format
- online resource
- Format
- application/pdf
- Format
- 1 online resource (129 pages)
- Format
- Publisher
- Nelson Mandela University
- Publisher
- Faculty of Business and Economic Sciences
- Language
- English
- Rights
- Nelson Mandela University
- Rights
- All Rights Reserved
- Rights
- Open Access
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- Visitors: 32
- Downloads: 4
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View Details Download | SOURCE1 | DE VOS, D.pdf | 1 MB | Adobe Acrobat PDF | View Details Download |