- Title
- An assessment of service delivery challenges: Intsika Yethu Municipality
- Creator
- Shasha, Zamuxolo
- Subject
- Government productivity -- South Africa -- Eastern Cape -- Evaluation
- Subject
- Municipal services -- South Africa -- Eastern Cape
- Subject
- Water-supply
- Date Issued
- 2012
- Date
- 2012
- Type
- Thesis
- Type
- Masters
- Type
- MPA
- Identifier
- vital:8272
- Identifier
- http://hdl.handle.net/10948/d1015965
- Description
- This study assesses service delivery challenges in Intsika Yethu Municipality with reference to water and electricity. This report presents the findings of a study conducted to identify the service delivery challenges related to the provision of basic services such as water and electricity, together with the recommendations on how these challenges can be resolved. This study was prompted by the huge number of backlogs experienced regarding water and electricity as well as complaints of non-service delivery and little understanding of the programme and plans within Intsika Yethu Municipality. The results of this study show that the communities do not fully participate in their development planning processes and they do not understand the purpose and existence of IDP document. The researcher hopes that this study will sensitise the community to participate in the affairs of their development that will change the quality of their lives. Intsika Yethu Municipality should improve their strategies and consultation structures in the implementation of water and electricity projects as well as the IDP processes.
- Format
- ix, 83 leaves
- Format
- Publisher
- Nelson Mandela Metropolitan University
- Publisher
- Faculty of Arts
- Language
- English
- Rights
- Nelson Mandela Metropolitan University
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