An assessment of the performance appraisal system utilised for junior and middle level management within the South African National Defence Force
- Authors: Terblanche, Graham Martin
- Date: 2004
- Subjects: Middle managers -- Rating of -- South Africa , South Africa. National Defence Force Officials and employees Rating of
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:10884 , http://hdl.handle.net/10948/148 , Middle managers -- Rating of -- South Africa , South Africa. National Defence Force Officials and employees Rating of
- Description: The research problem of this study was to assess the extent to which the appraisal system for junior and middle level managers in the South African National Defence Force (SANDF) met the requirements and guidelines for performance appraisal as stipulated in the literature. To achieve this objective, the following procedure was followed: · A survey of existing literature, related to performance appraisal, was conducted. The literature study focused on the requirements for an effective performance appraisal system, appraisal methods and appraisal errors. Attention was also focused on who should take responsibility for performance appraisal and the importance of regularly evaluating the performance appraisal system to meet the demands of a changing environment. The second part of the literature study dealt with the guidelines for establishing an effective appraisal system as well as performance management processes and cycles that are critical for the effectiveness of an appraisal system. The theoretical study formed the basis for the development of a survey questionnaire to establish the extent to which junior and middle level managers in the SANDF agreed with the theoretical guidelines. The survey was administered to a randomly selected group of junior and middle level managers who were representative of the South African Army, Airforce and Medical Services. The empirical results indicated that there was concurrence with many of the guidelines in the literature, but that there were areas that could be improved. It became evident that many respondents felt that the current system was not entirely fair and was not adapted to meet the needs of the integrated SANDF. Specifically, results indicated that the system should be re-evaluated to eliminate bias and to enhance the development of clear standards, both on a quantitative and qualitative level. It became clear that training and communication were important to the successful development and utilisation of a performance appraisal system. An effective performance appraisal system that is integrated with the overall performance management system of an organisation will enhance productivity, satisfaction and the attainment of goals.
- Full Text:
- Date Issued: 2004
- Authors: Terblanche, Graham Martin
- Date: 2004
- Subjects: Middle managers -- Rating of -- South Africa , South Africa. National Defence Force Officials and employees Rating of
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:10884 , http://hdl.handle.net/10948/148 , Middle managers -- Rating of -- South Africa , South Africa. National Defence Force Officials and employees Rating of
- Description: The research problem of this study was to assess the extent to which the appraisal system for junior and middle level managers in the South African National Defence Force (SANDF) met the requirements and guidelines for performance appraisal as stipulated in the literature. To achieve this objective, the following procedure was followed: · A survey of existing literature, related to performance appraisal, was conducted. The literature study focused on the requirements for an effective performance appraisal system, appraisal methods and appraisal errors. Attention was also focused on who should take responsibility for performance appraisal and the importance of regularly evaluating the performance appraisal system to meet the demands of a changing environment. The second part of the literature study dealt with the guidelines for establishing an effective appraisal system as well as performance management processes and cycles that are critical for the effectiveness of an appraisal system. The theoretical study formed the basis for the development of a survey questionnaire to establish the extent to which junior and middle level managers in the SANDF agreed with the theoretical guidelines. The survey was administered to a randomly selected group of junior and middle level managers who were representative of the South African Army, Airforce and Medical Services. The empirical results indicated that there was concurrence with many of the guidelines in the literature, but that there were areas that could be improved. It became evident that many respondents felt that the current system was not entirely fair and was not adapted to meet the needs of the integrated SANDF. Specifically, results indicated that the system should be re-evaluated to eliminate bias and to enhance the development of clear standards, both on a quantitative and qualitative level. It became clear that training and communication were important to the successful development and utilisation of a performance appraisal system. An effective performance appraisal system that is integrated with the overall performance management system of an organisation will enhance productivity, satisfaction and the attainment of goals.
- Full Text:
- Date Issued: 2004
Agreement and coordination in XiTsonga, SeSotho and IsiXhosa: an optimality theoretic perspective
- Authors: Mitchley, Hazel
- Date: 2016
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10962/3423 , vital:20491
- Description: This thesis provides a unified Optimality Theoretic analysis of subject-verb agreement with coordinated preverbal subjects in three Southern Bantu languages: Xitsonga (S53), Sesotho (S33), and isiXhosa (S41). This analysis is then used to formulate a typology of agreement resolution strategies and the contexts which trigger them. Although some accounts in the Bantu literature suggest that agreement with coordinate structures is avoided by speakers (e.g. Schadeberg 1992, Voeltz 1971) especially when conjuncts are from different noun classes, I show that there is ample evidence to the contrary, and that the subject marker used is dependent on several factors, including (i) the [-HUMAN] specification on the conjuncts, (ii) whether the conjuncts are singular or plural, (iii) whether or not the conjuncts both carry the same noun class feature, and (iv) the order of the conjuncts. This thesis shows that there are various agreement resolution strategies which can beused: 1) agreement with the [+HUMAN] feature on the conjuncts, 2) agreement with the[-HUMAN] feature on the conjuncts, 3) agreement with the noun class feature on both conjuncts, 4) agreement with the noun class feature on the conjunct closest to the verb, and 5) agreement with the noun class feature on the conjunct furthest from the verb. Not all of these strategies are used by all languages, nor are these strategies interchangeable in the languages which do use them – instead, multiple factors conspire to trigger the use of a specific agreement strategy within a specific agreement featural context. I show that these effects can be captured using Optimality Theory (Prince and Smolensky 2004). The analysis makes use of seven constraints: RES#, MAX[+H], MAX[-H], DEP[-H], MAXNC, DEPNC, and AGREECLOSEST. The hierarchical ranking of these constraints not only accounts for the confinement of particular strategies to specific agreement featural contexts within a language, but also accounts for the cross-linguistic differences in the use of these strategies. I end off by examining the typological implications which follow from the OT analysis provided in this thesis.
- Full Text:
- Date Issued: 2016
- Authors: Mitchley, Hazel
- Date: 2016
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10962/3423 , vital:20491
- Description: This thesis provides a unified Optimality Theoretic analysis of subject-verb agreement with coordinated preverbal subjects in three Southern Bantu languages: Xitsonga (S53), Sesotho (S33), and isiXhosa (S41). This analysis is then used to formulate a typology of agreement resolution strategies and the contexts which trigger them. Although some accounts in the Bantu literature suggest that agreement with coordinate structures is avoided by speakers (e.g. Schadeberg 1992, Voeltz 1971) especially when conjuncts are from different noun classes, I show that there is ample evidence to the contrary, and that the subject marker used is dependent on several factors, including (i) the [-HUMAN] specification on the conjuncts, (ii) whether the conjuncts are singular or plural, (iii) whether or not the conjuncts both carry the same noun class feature, and (iv) the order of the conjuncts. This thesis shows that there are various agreement resolution strategies which can beused: 1) agreement with the [+HUMAN] feature on the conjuncts, 2) agreement with the[-HUMAN] feature on the conjuncts, 3) agreement with the noun class feature on both conjuncts, 4) agreement with the noun class feature on the conjunct closest to the verb, and 5) agreement with the noun class feature on the conjunct furthest from the verb. Not all of these strategies are used by all languages, nor are these strategies interchangeable in the languages which do use them – instead, multiple factors conspire to trigger the use of a specific agreement strategy within a specific agreement featural context. I show that these effects can be captured using Optimality Theory (Prince and Smolensky 2004). The analysis makes use of seven constraints: RES#, MAX[+H], MAX[-H], DEP[-H], MAXNC, DEPNC, and AGREECLOSEST. The hierarchical ranking of these constraints not only accounts for the confinement of particular strategies to specific agreement featural contexts within a language, but also accounts for the cross-linguistic differences in the use of these strategies. I end off by examining the typological implications which follow from the OT analysis provided in this thesis.
- Full Text:
- Date Issued: 2016
Attraction and retention of non-family business employees
- Authors: Van Zyl, Jacques
- Date: 2010
- Subjects: Family-owned business enterprises , Employee retention
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8653 , http://hdl.handle.net/10948/1365 , Family-owned business enterprises , Employee retention
- Description: The purpose of this research treatise was to identify specific aspects related to employees in a non-family owned business that can be adopted by family owned businesses in order to attract, attain and motivate non-family employees. The focus of the researched aspect was based on seven categories of business management, namely; governance, policies and procedures, direction and planning, leadership, employee development, rewards and other general related characteristics. The research commenced with a literature review, which centered on background information pertaining to family owned businesses and specific aspects related to organisation and management thereof. It was assessed that very few completed research papers exit that addressed the topic as indicated above. The research focussed on a medium sized, non-family owned business within the consulting engineering industry. The physical research consisted of a questionnaire distributed to all of the employees of the particular firm. The questionnaire was made up of two sections. The first was a typical Likert scale type and the second, open ended questions. The questions of both question sets were categorised in specific business control and management topics, namely: - Governance; - Policies and procedures; - Direction and planning; - Leadership; - Employee development; - Rewards; and, - General aspects. The primary objective of this study was to identify and explore the factors that are regarded to be important by unrelated employees in work environment, specifically focusing on attaining, retaining and motivating aspects. The study found that the average employee prefers to have desire for formal management structures and see succession planning not only as an important sustainable business strategy, but also as an underlying motivation principle. Also identified were the partialities towards formal employee management systems, employee development, and the value of monetary rewards.
- Full Text:
- Date Issued: 2010
- Authors: Van Zyl, Jacques
- Date: 2010
- Subjects: Family-owned business enterprises , Employee retention
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8653 , http://hdl.handle.net/10948/1365 , Family-owned business enterprises , Employee retention
- Description: The purpose of this research treatise was to identify specific aspects related to employees in a non-family owned business that can be adopted by family owned businesses in order to attract, attain and motivate non-family employees. The focus of the researched aspect was based on seven categories of business management, namely; governance, policies and procedures, direction and planning, leadership, employee development, rewards and other general related characteristics. The research commenced with a literature review, which centered on background information pertaining to family owned businesses and specific aspects related to organisation and management thereof. It was assessed that very few completed research papers exit that addressed the topic as indicated above. The research focussed on a medium sized, non-family owned business within the consulting engineering industry. The physical research consisted of a questionnaire distributed to all of the employees of the particular firm. The questionnaire was made up of two sections. The first was a typical Likert scale type and the second, open ended questions. The questions of both question sets were categorised in specific business control and management topics, namely: - Governance; - Policies and procedures; - Direction and planning; - Leadership; - Employee development; - Rewards; and, - General aspects. The primary objective of this study was to identify and explore the factors that are regarded to be important by unrelated employees in work environment, specifically focusing on attaining, retaining and motivating aspects. The study found that the average employee prefers to have desire for formal management structures and see succession planning not only as an important sustainable business strategy, but also as an underlying motivation principle. Also identified were the partialities towards formal employee management systems, employee development, and the value of monetary rewards.
- Full Text:
- Date Issued: 2010
The influence of family business resources on transgenerational success: a family business case study
- Authors: Klee, Robynne
- Date: 2014
- Subjects: Family-owned business enterprises Family-owned business enterprises -- Succession
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10948/11124 , vital:26887
- Description: Family businesses are major contributors to the economies of most countries and are known to be one of the best performing, most prevalent and resilient forms of business throughout the world. Despite their importance and based on the vast amount of research done in the field of family businesses, this form of business appears to be laden with challenges and is short-lived. Amongst others, one of the most fundamental challenges and contributors to the short-lived nature, and thus high failure rate of family businesses is poor succession planning. In order to address this challenge, the Successful Transgenerational Entrepreneurship Practices (STEP) research framework was developed to ascertain the factors that contribute to entrepreneurial performance and the effective transgenerational potential and success of family businesses globally. Transgenerational potential, entrepreneurial performance, the external mediating factors influencing family businesses, Entrepreneurial Orientation (EO) and the Resource Based View (RBV) of familiness resource pools are the components that make up the STEP research framework. By adopting the STEP research framework, the primary objective of this study is to establish how a transgenerational family business creates new economic activity over time by using and transferring familiness resource pools from one generation to the next. Due to the primary focus of the study being to research familiness resource pools and how they generate transgenerational potential for family businesses, this component of the STEP research framework is investigated in detail. The literature review therefore highlights the eight dimensions of familiness resource pools, namely: leadership, networks, capital, decision-making, culture, relationships, governance and knowledge, and are the main focus of this study. An interpretivism research paradigm is selected for this study. Interpretivism paradigms are associated with qualitative research methodologies. Owing to the fact that much still remains to be discovered in terms of familiness and familiness resource pools, a descriptive, single-case study is the type of research method undertaken. The sample is identified based on non-probability purposive sampling as per the strict guidelines of the STEP project. The sample size in this study consisted of one family business operating in the Eastern Cape, South Africa. The STEP interview schedule, which consists of semi-structured questions, is the research instrument used to collect the necessary data from five participants involved in the family business (a prominent motorcar dealership). Once all the data is collected, a combination of directed content analysis and explanation building are used to analyse the data. The findings of the study reveal that the leadership values present in the family business stem from that of the founder. Contrary to the current CEO’s beliefs that the family business investigated operates primarily under his participative leadership style, the interviews reveal that while the CEO does demonstrate participative leadership, his leadership style is somewhat autocratic in nature. This autocratic leadership style has caused the employees and the business as a whole, to become too reliant on the CEO, especially in terms of strategic decision-making, which may be a threat to the future succession of the business. The CEO’s expert leadership however, ensures that the business adheres to strict guidelines in terms of employing the best person for the job, regardless of whether the candidates are family members or not. As such, the prominent motorcar dealership is marketed as a family business and together under the family leadership, has helped attract customers and well qualified non-family employees to the business. While there is ample leadership available within the business, the lack of succession planning is reiterated to be a major threat facing the future of the business. Almost all of the original networks established by the founder in the prominent motorcar dealership studied still exist in the business in 2014. It is established that employees, especially those in the third generation, are encouraged to build their own networks within their relevant spheres of responsibility. Moreover, the business family’s history, reputation and goodwill have helped create and establish networks for the family business, especially within the Eastern Cape. These networks have helped the business drive sales and have contributed to the success of the business.
- Full Text:
- Date Issued: 2014
- Authors: Klee, Robynne
- Date: 2014
- Subjects: Family-owned business enterprises Family-owned business enterprises -- Succession
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10948/11124 , vital:26887
- Description: Family businesses are major contributors to the economies of most countries and are known to be one of the best performing, most prevalent and resilient forms of business throughout the world. Despite their importance and based on the vast amount of research done in the field of family businesses, this form of business appears to be laden with challenges and is short-lived. Amongst others, one of the most fundamental challenges and contributors to the short-lived nature, and thus high failure rate of family businesses is poor succession planning. In order to address this challenge, the Successful Transgenerational Entrepreneurship Practices (STEP) research framework was developed to ascertain the factors that contribute to entrepreneurial performance and the effective transgenerational potential and success of family businesses globally. Transgenerational potential, entrepreneurial performance, the external mediating factors influencing family businesses, Entrepreneurial Orientation (EO) and the Resource Based View (RBV) of familiness resource pools are the components that make up the STEP research framework. By adopting the STEP research framework, the primary objective of this study is to establish how a transgenerational family business creates new economic activity over time by using and transferring familiness resource pools from one generation to the next. Due to the primary focus of the study being to research familiness resource pools and how they generate transgenerational potential for family businesses, this component of the STEP research framework is investigated in detail. The literature review therefore highlights the eight dimensions of familiness resource pools, namely: leadership, networks, capital, decision-making, culture, relationships, governance and knowledge, and are the main focus of this study. An interpretivism research paradigm is selected for this study. Interpretivism paradigms are associated with qualitative research methodologies. Owing to the fact that much still remains to be discovered in terms of familiness and familiness resource pools, a descriptive, single-case study is the type of research method undertaken. The sample is identified based on non-probability purposive sampling as per the strict guidelines of the STEP project. The sample size in this study consisted of one family business operating in the Eastern Cape, South Africa. The STEP interview schedule, which consists of semi-structured questions, is the research instrument used to collect the necessary data from five participants involved in the family business (a prominent motorcar dealership). Once all the data is collected, a combination of directed content analysis and explanation building are used to analyse the data. The findings of the study reveal that the leadership values present in the family business stem from that of the founder. Contrary to the current CEO’s beliefs that the family business investigated operates primarily under his participative leadership style, the interviews reveal that while the CEO does demonstrate participative leadership, his leadership style is somewhat autocratic in nature. This autocratic leadership style has caused the employees and the business as a whole, to become too reliant on the CEO, especially in terms of strategic decision-making, which may be a threat to the future succession of the business. The CEO’s expert leadership however, ensures that the business adheres to strict guidelines in terms of employing the best person for the job, regardless of whether the candidates are family members or not. As such, the prominent motorcar dealership is marketed as a family business and together under the family leadership, has helped attract customers and well qualified non-family employees to the business. While there is ample leadership available within the business, the lack of succession planning is reiterated to be a major threat facing the future of the business. Almost all of the original networks established by the founder in the prominent motorcar dealership studied still exist in the business in 2014. It is established that employees, especially those in the third generation, are encouraged to build their own networks within their relevant spheres of responsibility. Moreover, the business family’s history, reputation and goodwill have helped create and establish networks for the family business, especially within the Eastern Cape. These networks have helped the business drive sales and have contributed to the success of the business.
- Full Text:
- Date Issued: 2014
The survival of Cuanhama San communities in Angola
- Hamuse, Tiberia Ndanyakukwa Iilonga
- Authors: Hamuse, Tiberia Ndanyakukwa Iilonga
- Date: 2014
- Subjects: Indigenous peoples -- Angola -- Economic conditions Indigenous peoples -- Angola -- Social conditions Indigenous peoples -- Education -- Angola , San (African people) -- Angola
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/11202 , vital:26895
- Description: This study investigated the survival strategies adopted by the San in Cunene Province in Southern Angola. The study intended first to gain understanding of the economic activities that the San in Cuanhama municipality districts of Kafima Centre and Etale La Mulovi employ to sustain their livelihoods. Secondly, the study explored how accessible the basic social services of education and health were to the San in these communities. Utilising qualitative research methods, face-to-face interviews and focus group research were conducted. From the data collected on education the study findings show that none of the children from both communities were enrolled at any school. To this end, at Kafima Centre the main hindering factors that contributed inter alia included hunger at school, stigmatization by the neighbouring community and poverty among San communities. At Etale La Mulavi San community there was lack of educational facilities near the San habitations, constituting a key hindering factor to accessing education. On health, the closer the public health centre was to the San community the more the San utilised the health services for treatment and management of common diseases like Malaria and cough as well as other diseases. On survival strategies both San communities “okunhanga” ‘go.. and look for..’ (fending for food) was the primary survival strategy the San were involved in for the sustenance of their livelihoods. The findings informed the recommendations in chapter five of this study.
- Full Text:
- Date Issued: 2014
- Authors: Hamuse, Tiberia Ndanyakukwa Iilonga
- Date: 2014
- Subjects: Indigenous peoples -- Angola -- Economic conditions Indigenous peoples -- Angola -- Social conditions Indigenous peoples -- Education -- Angola , San (African people) -- Angola
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/11202 , vital:26895
- Description: This study investigated the survival strategies adopted by the San in Cunene Province in Southern Angola. The study intended first to gain understanding of the economic activities that the San in Cuanhama municipality districts of Kafima Centre and Etale La Mulovi employ to sustain their livelihoods. Secondly, the study explored how accessible the basic social services of education and health were to the San in these communities. Utilising qualitative research methods, face-to-face interviews and focus group research were conducted. From the data collected on education the study findings show that none of the children from both communities were enrolled at any school. To this end, at Kafima Centre the main hindering factors that contributed inter alia included hunger at school, stigmatization by the neighbouring community and poverty among San communities. At Etale La Mulavi San community there was lack of educational facilities near the San habitations, constituting a key hindering factor to accessing education. On health, the closer the public health centre was to the San community the more the San utilised the health services for treatment and management of common diseases like Malaria and cough as well as other diseases. On survival strategies both San communities “okunhanga” ‘go.. and look for..’ (fending for food) was the primary survival strategy the San were involved in for the sustenance of their livelihoods. The findings informed the recommendations in chapter five of this study.
- Full Text:
- Date Issued: 2014
A survey of San paintings from the southern Natal Drakensberg
- Authors: Steynberg, Peter John
- Date: 1988
- Subjects: Art, San Rock paintings -- Drakensberg Mountains Cave paintings -- Drakensberg Mountains Art, Prehistoric -- Drakensberg Mountains Art, Prehistoric -- South Africa
- Language: English
- Type: Thesis , Masters , MFA
- Identifier: vital:2437 , http://hdl.handle.net/10962/d1004918
- Description: From Introduction: The study of San rock art has undergone several different phases in approach to the interpretation of art. Two approaches are currently in use. The first emphasises the art as narrative or literal representations of San life and its proponents may be called the "art for art's sake" school. Adherents to the second approach make detailed use of the San ethnography on the belief system of these people and are highly critical of the literalists because they provide no such context. The second approach has rapidly gained ascendancy and replaced the "art for art's sake" school over the last twenty years. The watershed came with the researches of Vinnicombe (1967) in the southern Drakensberg and Maggs (1967) in the Western Cape who both embarked upon programs of research which had quantification and numerical analysis at their core, so that they could present "...some objective observations on a given sample of rock paintings in a particular area..." in order to compare and contrast paintings from geographically different areas. What Vinnicombe's numerical analyses clearly showed was that the eland was the most frequently depicted antelope and that it must have played a fundamental role "...in both the economy and the rellgious beliefs of the painters...", which opened up the search for what those beliefs might be and how they could be related to the rock art itself. In order to understand what the rock art was all about it was recognised that researchers had to meaningfully contextualise the art within the social and religious framework of the artists themselves. Without the provision of such a relevant context, as many different interpretations of the paintings could be made as there were people with imaginations. Such a piecemeal approach provides a meaningless jumble of subjective fancy which tells us something about the interpreters but nothing about the rock art. It is unfortunate that the advent of this explicitly social and anthropological approach marks the end of the amateur as a serious interpreter of San rock art, for the juxtaposition of the ethnography with the rock art requires a proper training in which the intricacies of symbol and metaphor can be recognised.
- Full Text:
- Date Issued: 1988
- Authors: Steynberg, Peter John
- Date: 1988
- Subjects: Art, San Rock paintings -- Drakensberg Mountains Cave paintings -- Drakensberg Mountains Art, Prehistoric -- Drakensberg Mountains Art, Prehistoric -- South Africa
- Language: English
- Type: Thesis , Masters , MFA
- Identifier: vital:2437 , http://hdl.handle.net/10962/d1004918
- Description: From Introduction: The study of San rock art has undergone several different phases in approach to the interpretation of art. Two approaches are currently in use. The first emphasises the art as narrative or literal representations of San life and its proponents may be called the "art for art's sake" school. Adherents to the second approach make detailed use of the San ethnography on the belief system of these people and are highly critical of the literalists because they provide no such context. The second approach has rapidly gained ascendancy and replaced the "art for art's sake" school over the last twenty years. The watershed came with the researches of Vinnicombe (1967) in the southern Drakensberg and Maggs (1967) in the Western Cape who both embarked upon programs of research which had quantification and numerical analysis at their core, so that they could present "...some objective observations on a given sample of rock paintings in a particular area..." in order to compare and contrast paintings from geographically different areas. What Vinnicombe's numerical analyses clearly showed was that the eland was the most frequently depicted antelope and that it must have played a fundamental role "...in both the economy and the rellgious beliefs of the painters...", which opened up the search for what those beliefs might be and how they could be related to the rock art itself. In order to understand what the rock art was all about it was recognised that researchers had to meaningfully contextualise the art within the social and religious framework of the artists themselves. Without the provision of such a relevant context, as many different interpretations of the paintings could be made as there were people with imaginations. Such a piecemeal approach provides a meaningless jumble of subjective fancy which tells us something about the interpreters but nothing about the rock art. It is unfortunate that the advent of this explicitly social and anthropological approach marks the end of the amateur as a serious interpreter of San rock art, for the juxtaposition of the ethnography with the rock art requires a proper training in which the intricacies of symbol and metaphor can be recognised.
- Full Text:
- Date Issued: 1988
The impact of family preservation and family reunification services on families in South Africa: a case study of Amathole District Municipality in the Eastern Cape Province
- Authors: Zimba, Zibonele France
- Date: 2017
- Subjects: Family services Dysfunctional families -- South Africa -- Eastern Cape Family social work -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Doctoral , Degree
- Identifier: http://hdl.handle.net/10353/3088 , vital:28260
- Description: Families in communities remain vulnerable and, apart from poverty, face a host of other crises and challenges on a daily basis. Amongst the challenges that families face, children are affected most. Services targeting families with very young children therefore are imperative. This study was aimed at exploring the impact of family preservation and family reunification services on families in South Africa, with a focus on the Eastern Cape Province. To answer the research questions of this study, the research adopted a mixed methods design known as methodological triangulation. The study incorporated two sets of participants, Social Workers and heads of families that benefit from family preservation and family reunification services. The total sample for the study included 260 participants; 220 of the participants were heads of families and 40 of the participants were Social Workers. Questionnaires were administered to 200 heads of families and 20 Social Workers selected by means of the random sampling technique. In addition, 20 heads of families and 20 Social Workers who participated in in-depth interviews were purposively selected. The quantitative data were analysed by means of the Statistical Package for the Social Sciences (SPSS) and qualitative data were categorised with the use of themes and subthemes
- Full Text:
- Date Issued: 2017
- Authors: Zimba, Zibonele France
- Date: 2017
- Subjects: Family services Dysfunctional families -- South Africa -- Eastern Cape Family social work -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Doctoral , Degree
- Identifier: http://hdl.handle.net/10353/3088 , vital:28260
- Description: Families in communities remain vulnerable and, apart from poverty, face a host of other crises and challenges on a daily basis. Amongst the challenges that families face, children are affected most. Services targeting families with very young children therefore are imperative. This study was aimed at exploring the impact of family preservation and family reunification services on families in South Africa, with a focus on the Eastern Cape Province. To answer the research questions of this study, the research adopted a mixed methods design known as methodological triangulation. The study incorporated two sets of participants, Social Workers and heads of families that benefit from family preservation and family reunification services. The total sample for the study included 260 participants; 220 of the participants were heads of families and 40 of the participants were Social Workers. Questionnaires were administered to 200 heads of families and 20 Social Workers selected by means of the random sampling technique. In addition, 20 heads of families and 20 Social Workers who participated in in-depth interviews were purposively selected. The quantitative data were analysed by means of the Statistical Package for the Social Sciences (SPSS) and qualitative data were categorised with the use of themes and subthemes
- Full Text:
- Date Issued: 2017
Diet of the yellow mongoose (Cynictis penicillata) in the Albany Thicket Biome of South Africa
- Authors: Bizani, Mfundo
- Date: 2014
- Language: English
- Type: Thesis , Masters , MSc (Zoology)
- Identifier: vital:11796 , http://hdl.handle.net/10353/d1019840
- Description: The dietary habits of the yellow mongoose Cynictis penicillata were studied in the Albany Thicket Biome of South Africa (Great Fish River Reserve, Eastern Cape). The diet was investigated through the analysis of 1,056 scats that were sampled over a period of 7 years (2005−2009 and 2011−2012) mainly in three similar sites (Kelarny, Grasslands and Junction 10) that were used by at least three families or groups of yellow mongooses. Scats were collected near latrine sites, labelled and stored in a freezer. In the laboratory, scats were oven dried for a period of 24 hours at 50 C. Diet was determined by identifying undigested food remains in the scats. Hair samples were examined under the compound microscope to identify which mammals were ingested. In the field, both arthropod and small mammal abundance were determined in order to evaluate whether yellow mongooses are opportunistic or specialist feeders. Furthermore, inter-annual (2006–2008) and inter-group/inter-site variations in the diet were assessed. Based on faecal analysis, arthropods were the principal prey, while small mammals acted as supplementary food item. Other food categories like vegetation, reptiles and birds were only ingested or preyed upon infrequently. Intermediate dietary diversity, and low standardised diet breadth indices were obtained for all seasons, as well as for the whole sampling period. The diet overlaps calculated for pairs of seasons were very high and did not differ substantially. However, the diet of the yellow mongoose varied seasonally, yearly and between groups (sites), mostly due to variations in arthropod and small mammal consumption. Food availability displayed an increase in biomass of both small mammals and arthropods in summer and autumn. Results obtained in this study could suggest that the yellow mongoose at the GFRR is insectivorous by preferring to feed on insects (and arthropods in general) when both insects and rodents are abundant. However the fact that its diet varies both seasonally, yearly and locally, as well as the presence of remains of other food categories in the scats, indicates that this species is rather an opportunistic, generalist feeder than an insect specialist.
- Full Text:
- Date Issued: 2014
- Authors: Bizani, Mfundo
- Date: 2014
- Language: English
- Type: Thesis , Masters , MSc (Zoology)
- Identifier: vital:11796 , http://hdl.handle.net/10353/d1019840
- Description: The dietary habits of the yellow mongoose Cynictis penicillata were studied in the Albany Thicket Biome of South Africa (Great Fish River Reserve, Eastern Cape). The diet was investigated through the analysis of 1,056 scats that were sampled over a period of 7 years (2005−2009 and 2011−2012) mainly in three similar sites (Kelarny, Grasslands and Junction 10) that were used by at least three families or groups of yellow mongooses. Scats were collected near latrine sites, labelled and stored in a freezer. In the laboratory, scats were oven dried for a period of 24 hours at 50 C. Diet was determined by identifying undigested food remains in the scats. Hair samples were examined under the compound microscope to identify which mammals were ingested. In the field, both arthropod and small mammal abundance were determined in order to evaluate whether yellow mongooses are opportunistic or specialist feeders. Furthermore, inter-annual (2006–2008) and inter-group/inter-site variations in the diet were assessed. Based on faecal analysis, arthropods were the principal prey, while small mammals acted as supplementary food item. Other food categories like vegetation, reptiles and birds were only ingested or preyed upon infrequently. Intermediate dietary diversity, and low standardised diet breadth indices were obtained for all seasons, as well as for the whole sampling period. The diet overlaps calculated for pairs of seasons were very high and did not differ substantially. However, the diet of the yellow mongoose varied seasonally, yearly and between groups (sites), mostly due to variations in arthropod and small mammal consumption. Food availability displayed an increase in biomass of both small mammals and arthropods in summer and autumn. Results obtained in this study could suggest that the yellow mongoose at the GFRR is insectivorous by preferring to feed on insects (and arthropods in general) when both insects and rodents are abundant. However the fact that its diet varies both seasonally, yearly and locally, as well as the presence of remains of other food categories in the scats, indicates that this species is rather an opportunistic, generalist feeder than an insect specialist.
- Full Text:
- Date Issued: 2014
Floweday family, Ted in sailor suit, ca. 1910
- Subjects: Butler, Guy, 1918-2001 -- Photographs Butler family -- Photographs
- Type: still image
- Identifier: http://hdl.handle.net/10962/43124 , vital:25269 , This image is held at the Cory Library for Humanities Research at Rhodes University. For further information contact cory@ru.ac.za. The digitisation of this image was made possible through a generous grant received from the Andrew W. Mellon Foundation 2014-2017. , PIC/M 4943/11.22
- Full Text: false
- Subjects: Butler, Guy, 1918-2001 -- Photographs Butler family -- Photographs
- Type: still image
- Identifier: http://hdl.handle.net/10962/43124 , vital:25269 , This image is held at the Cory Library for Humanities Research at Rhodes University. For further information contact cory@ru.ac.za. The digitisation of this image was made possible through a generous grant received from the Andrew W. Mellon Foundation 2014-2017. , PIC/M 4943/11.22
- Full Text: false
Passing the spear : a grounded theory study of the influence of family business value sets on succession planning in black family-owned businesses
- Authors: Musengi, Sandra
- Date: 2007
- Subjects: Grounded theory Family-owned business enterprises Family-owned business enterprises -- Succession Family-owned business enterprises -- Management Business enterprises, Black Business planning
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:1192 , http://hdl.handle.net/10962/d1007056
- Description: Literature suggests that a small number of family businesses are able to make the transition from the founder to other family members with a common reason cited being the lack of planning. This study aims to build understanding of leadership succession in family businesses by focusing on the influence of a founder's family business value set on the succession planning process in Black family-owned businesses. Using the Strauss and Corbin (1990) grounded theory method, this study develops a theory of succession planning of Black familyowned businesses labelled Passing the Spear which is comprised of three stages based on an analysis of 21 qualitative interviews. The Spear was an analogy used to represent both the values of the founder and the family business, thus in Passing the Spear, founders where essentially performing a dual transfer of their values and leadership to the successor. The implementation of the process Passing the Spear was influenced by the family business value set of the founder, which in this study, were labelled as Traditional, Progressive, and Transitional. These value sets were distinguished by their behaviour regarding their choice of successor where founders with a traditional value set exhibited gatekeeping behaviour, while the behaviour of founders with a progressive value set was labelled navigating, and finally, founders with a transitional value set demonstrated behaviour labelled exploring. Furthermore, it was found that after the successor had been chosen, founders appeared to follow a generic succession planning process, however, the ease and timing of implementation was influenced by the family business context, evidence of being proactive and the degree of family business resilience. The process of Passing the Spear comprised of three stages of (a) Showing the spear where the founder's focus is on the induction and socialization of the successor using the strategies of bringing the successor into the family business and managing the family-business interface using relationships; (b) Explaining the spear entailed founders using the strategies of sharing knowledge and teaching the successors about the family business; and ( c) Sharing the spear was where founders focused on empowering the successors by implementing strategies of sharing responsibilities and learning from the successor.The process provides insights into the influence of family business values on the succession planning process and can be useful for founders of Black family-owned businesses in planning for succession in their businesses. In addition, the study provides another perspective of succession planning and offers a contribution to the literature for understanding succession in Black family-owned businesses.
- Full Text:
- Date Issued: 2007
- Authors: Musengi, Sandra
- Date: 2007
- Subjects: Grounded theory Family-owned business enterprises Family-owned business enterprises -- Succession Family-owned business enterprises -- Management Business enterprises, Black Business planning
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:1192 , http://hdl.handle.net/10962/d1007056
- Description: Literature suggests that a small number of family businesses are able to make the transition from the founder to other family members with a common reason cited being the lack of planning. This study aims to build understanding of leadership succession in family businesses by focusing on the influence of a founder's family business value set on the succession planning process in Black family-owned businesses. Using the Strauss and Corbin (1990) grounded theory method, this study develops a theory of succession planning of Black familyowned businesses labelled Passing the Spear which is comprised of three stages based on an analysis of 21 qualitative interviews. The Spear was an analogy used to represent both the values of the founder and the family business, thus in Passing the Spear, founders where essentially performing a dual transfer of their values and leadership to the successor. The implementation of the process Passing the Spear was influenced by the family business value set of the founder, which in this study, were labelled as Traditional, Progressive, and Transitional. These value sets were distinguished by their behaviour regarding their choice of successor where founders with a traditional value set exhibited gatekeeping behaviour, while the behaviour of founders with a progressive value set was labelled navigating, and finally, founders with a transitional value set demonstrated behaviour labelled exploring. Furthermore, it was found that after the successor had been chosen, founders appeared to follow a generic succession planning process, however, the ease and timing of implementation was influenced by the family business context, evidence of being proactive and the degree of family business resilience. The process of Passing the Spear comprised of three stages of (a) Showing the spear where the founder's focus is on the induction and socialization of the successor using the strategies of bringing the successor into the family business and managing the family-business interface using relationships; (b) Explaining the spear entailed founders using the strategies of sharing knowledge and teaching the successors about the family business; and ( c) Sharing the spear was where founders focused on empowering the successors by implementing strategies of sharing responsibilities and learning from the successor.The process provides insights into the influence of family business values on the succession planning process and can be useful for founders of Black family-owned businesses in planning for succession in their businesses. In addition, the study provides another perspective of succession planning and offers a contribution to the literature for understanding succession in Black family-owned businesses.
- Full Text:
- Date Issued: 2007
The role of women in black family business in South Africa
- Authors: Mrara,Lulama
- Date: 2016
- Subjects: Women executives -- South Africa Women -- Economic conditions -- 21st century Women in the professions -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/12253 , vital:27048
- Description: Family businesses are major contributors to economies around the world. It is also recognised that family businesses are critical to entrepreneurship, socio- economic development and industrialisation around the world. Women in family business are major contributors to the success of the family business around the world. Limited research is available on the role of women in family business. The research conducted yielded similar results for South Africa. The impact of family business on entrepreneurship and the economy, with respect to socio- economic development, has placed great interest in family business studies in South Africa. This study focused on the role of women in black family business in South Africa. This research found that women in black family business focus on bringing softer skills to the business which are beneficial for people management. In their capacity as managers in the family business, women tend to take on a supportive role to the spouse; they tend to focus on ensuring a harmonious and peaceful culture in the work place. Women in family business have a dual role of ensuring business success and quality family life. They prefer to work in the shadow of their male counterparts. Challenges faced by women in black family business have been identified as the lack of inclusion in strategic decision- making, lack of decision-making career opportunities and the lack of consideration for succession within the business, a lack of business mentorship and ambiguity of roles in the business and in the family. It has been found that the role of women in black family business may be enhanced going forward. This may be done through educational programmes or workshops for management skills for women, networking opportunities and support groups, counselling on work/family management strategies, and spousal sharing of responsibilities in the work- family management relationship. A suggested area for future research is the impact of culture in family business in South Africa.
- Full Text:
- Date Issued: 2016
- Authors: Mrara,Lulama
- Date: 2016
- Subjects: Women executives -- South Africa Women -- Economic conditions -- 21st century Women in the professions -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/12253 , vital:27048
- Description: Family businesses are major contributors to economies around the world. It is also recognised that family businesses are critical to entrepreneurship, socio- economic development and industrialisation around the world. Women in family business are major contributors to the success of the family business around the world. Limited research is available on the role of women in family business. The research conducted yielded similar results for South Africa. The impact of family business on entrepreneurship and the economy, with respect to socio- economic development, has placed great interest in family business studies in South Africa. This study focused on the role of women in black family business in South Africa. This research found that women in black family business focus on bringing softer skills to the business which are beneficial for people management. In their capacity as managers in the family business, women tend to take on a supportive role to the spouse; they tend to focus on ensuring a harmonious and peaceful culture in the work place. Women in family business have a dual role of ensuring business success and quality family life. They prefer to work in the shadow of their male counterparts. Challenges faced by women in black family business have been identified as the lack of inclusion in strategic decision- making, lack of decision-making career opportunities and the lack of consideration for succession within the business, a lack of business mentorship and ambiguity of roles in the business and in the family. It has been found that the role of women in black family business may be enhanced going forward. This may be done through educational programmes or workshops for management skills for women, networking opportunities and support groups, counselling on work/family management strategies, and spousal sharing of responsibilities in the work- family management relationship. A suggested area for future research is the impact of culture in family business in South Africa.
- Full Text:
- Date Issued: 2016
Resilience in families where a member is living with schizophrenia
- Authors: Haddad, Jason
- Date: 2007
- Subjects: Schizophrenia , Schizophrenia -- South Africa -- Family relationships , Resilience (Personality trait)
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9928 , http://hdl.handle.net/10948/654 , Schizophrenia , Schizophrenia -- South Africa -- Family relationships , Resilience (Personality trait)
- Description: Schizophrenia cuts across all racial, gender, and socioeconomic lines. Schizophrenia affects 1 percent of the population in Ireland: 35000 people (Schultz & Andreason, 1999); and affects 1.4 - 4.6 percent per 1000 people in the USA: 2.8 million - 9.8 million people (Jabelensky, 2004). In South Africa the figure is approximately 1 percent of the population or 500 000 people (Nicholas, Malcolm, Krosigk & Pillay, 2003). The median age of onset is 21.4 years for men and 26.8 years for women (Daubenton & van Rensburg, 2001), with only 10-20 percent recovering fully after the first psychotic episode (Saddock & Saddock, 2003). The schizophrenic patient is often unable to continue life as before diagnosis, and may progressively need more care as the years pass. Deinstitutionalization over the course of a number of decades has resulted in responsibility for care of mentally-ill individuals shifting to the individual’s family. The struggles faced by such a family can be overwhelming as they struggle with this responsibilty due to lack of training, lack of knowledge and insufficient professional support (Winefield & Harvey, 1994). The stress on the caregivers is often magnified as their support structures around them may ‘shut down’ out of fear of the schizophrenic illness (Williams & Mfoafo-M’Carthy, 2006). The characteristic symptoms used to define schizophrenia include various forms of delusions, hallucinations, thought disorders and abnormalities in emotional expression, social interaction, attention, volition and drives. The functional decline of the schizophrenic individual leads not only to social difficulties, but also economic difficulties that may cripple a family (Fadden, Bebbington & Kuipers, 1987). When first diagnosed, some families may be so overwhelmed by the ‘label’ given to their family member, that they see little hope or way to move forward. One explanation is offered by an American psychiatrist whose own son was diagnosed with schizophrenia, “We experience this terrible feeling of loss and grief for the son we knew. There is also this terrible loss of expectations. We feel cheated out of watching him mature…it is a mourning without end because, of course, Gary is not dead at all. He is very much still with us, seeming eternally twelve years old, needing constant care and attention” (Willick, 1994, p.14). Providing such care is associated with high levels of distress. Accordingly, much attention has been given to understanding the pressures faced by family members, with the hope of understanding how coping resources may be strengthened to sustain these care-giving relationships (Harvey, Burns, Fahy, Manley & Tattan, 2001). However, despite gains in understanding the needs of a schizophrenic family member once out of the hospital environment, care-giving relationships can still break down. The individual with the illness is often left more vulnerable to relapse, recurrent hospitalizations, homelessness and other negative outcomes (Jewel & Stein, 2002). The stress of not only interacting with the afflicted family member, but also with the grief associated with the illness, places an incredible strain on the day-to-day functioning of that family (Pollio, North, Reid, Miletic & McClendon, 2006). From the brief review provided, it is evident that research has been conducted regarding the stressors, strains and difficulties of caregivers of schizophrenic family members. However, the strengths of these families are under-investigated, and the current study will attempt to start filling this void.
- Full Text:
- Date Issued: 2007
- Authors: Haddad, Jason
- Date: 2007
- Subjects: Schizophrenia , Schizophrenia -- South Africa -- Family relationships , Resilience (Personality trait)
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9928 , http://hdl.handle.net/10948/654 , Schizophrenia , Schizophrenia -- South Africa -- Family relationships , Resilience (Personality trait)
- Description: Schizophrenia cuts across all racial, gender, and socioeconomic lines. Schizophrenia affects 1 percent of the population in Ireland: 35000 people (Schultz & Andreason, 1999); and affects 1.4 - 4.6 percent per 1000 people in the USA: 2.8 million - 9.8 million people (Jabelensky, 2004). In South Africa the figure is approximately 1 percent of the population or 500 000 people (Nicholas, Malcolm, Krosigk & Pillay, 2003). The median age of onset is 21.4 years for men and 26.8 years for women (Daubenton & van Rensburg, 2001), with only 10-20 percent recovering fully after the first psychotic episode (Saddock & Saddock, 2003). The schizophrenic patient is often unable to continue life as before diagnosis, and may progressively need more care as the years pass. Deinstitutionalization over the course of a number of decades has resulted in responsibility for care of mentally-ill individuals shifting to the individual’s family. The struggles faced by such a family can be overwhelming as they struggle with this responsibilty due to lack of training, lack of knowledge and insufficient professional support (Winefield & Harvey, 1994). The stress on the caregivers is often magnified as their support structures around them may ‘shut down’ out of fear of the schizophrenic illness (Williams & Mfoafo-M’Carthy, 2006). The characteristic symptoms used to define schizophrenia include various forms of delusions, hallucinations, thought disorders and abnormalities in emotional expression, social interaction, attention, volition and drives. The functional decline of the schizophrenic individual leads not only to social difficulties, but also economic difficulties that may cripple a family (Fadden, Bebbington & Kuipers, 1987). When first diagnosed, some families may be so overwhelmed by the ‘label’ given to their family member, that they see little hope or way to move forward. One explanation is offered by an American psychiatrist whose own son was diagnosed with schizophrenia, “We experience this terrible feeling of loss and grief for the son we knew. There is also this terrible loss of expectations. We feel cheated out of watching him mature…it is a mourning without end because, of course, Gary is not dead at all. He is very much still with us, seeming eternally twelve years old, needing constant care and attention” (Willick, 1994, p.14). Providing such care is associated with high levels of distress. Accordingly, much attention has been given to understanding the pressures faced by family members, with the hope of understanding how coping resources may be strengthened to sustain these care-giving relationships (Harvey, Burns, Fahy, Manley & Tattan, 2001). However, despite gains in understanding the needs of a schizophrenic family member once out of the hospital environment, care-giving relationships can still break down. The individual with the illness is often left more vulnerable to relapse, recurrent hospitalizations, homelessness and other negative outcomes (Jewel & Stein, 2002). The stress of not only interacting with the afflicted family member, but also with the grief associated with the illness, places an incredible strain on the day-to-day functioning of that family (Pollio, North, Reid, Miletic & McClendon, 2006). From the brief review provided, it is evident that research has been conducted regarding the stressors, strains and difficulties of caregivers of schizophrenic family members. However, the strengths of these families are under-investigated, and the current study will attempt to start filling this void.
- Full Text:
- Date Issued: 2007
Parental influences on the next generation’s intention to join the family business
- Authors: Saunders, Shelley Beryl
- Date: 2018
- Subjects: Family-owned business enterprises -- Succession , Family-owned business enterprises -- Management Family corporations -- Management Success in business
- Language: English
- Type: Thesis , Doctoral , DCom
- Identifier: http://hdl.handle.net/10948/35072 , vital:33612
- Description: Family businesses play an important role worldwide and in South Africa, in terms of their economic contribution and their ability to create jobs. However, the unwillingness of next generation family members (NGFMs) to join the family business seriously jeopardises its long-term survival. This is a matter of great concern for family business owners who in general have a strong desire to pass on the business to the next generation and to preserve the family’s legacy. Of the many factors relating to a person’s choice of career, parents are by far the most influential. Against this background, the purpose of this study was to gain a better understanding of the influence that parents have on the NGFM’s intentions to join the family business as well as the factors that moderate this influence. Establishing how parents influence an NGFM’s intention to join the family business makes an important theoretical contribution to family business, succession and entrepreneurial literatures, and holds both practical and theoretical relevance. The literature review provided an overview of the field of family business and discussed the nature of these businesses. Several frameworks, theories and perspectives relating to family businesses were elaborated on. The important role that family businesses play in the economies of countries and the unique challenges they face were highlighted. One of the most important challenges facing family businesses is that of transgenerational succession and the willingness of the next generation to make the family business their career choice. Several behaviour and career choice theories were discussed, particularly in relation to the South African context, and a summary of all the factors influencing career choice in terms of these theories was presented. Several parental influences on career choice were identified and examined in detail, namely Parent–child relationship, Parents’ job characteristics, Parental financial security, Parental job satisfaction, Parental identification, Parental expectations, Parental support and Parental style. Additionally, the influence of each parental influences on NGFMs, in a family business context, was highlighted. Based on anecdotal and empirical support, these parental influences were hypothesised as influencing the dependent variable in this study, namely Intention to join the family business. Based on the social cognitive career theory, Self-efficacy and Outcome expectations were hypothesised as moderating the aforementioned relationships. This study adopted a positivist research paradigm and a quantitative methodological approach that was deductive in nature. The methodology adopted to collect primary data was a cross-sectional analytical survey. A structured questionnaire was distributed to respondents who were identified by means of judgemental sampling and 453 completed questionnaires were subjected to statistical analysis. The validity of the scales measuring the dependent, moderating and independent variables was assessed by means of factor analysis and the reliability thereof by calculating Cronbach’s alpha coefficients. Both descriptive and inferential statistics were calculated. Multiple regression analysis (MRA) was used to assess the hypothesised relationships. The findings show that only one third of the respondents agreed that they had Intentions to join the family business. Furthermore, the results of the MRA reported significant and positive relationships between the independent variables Parental expectations, Perceived parental outcomes, and Parental identification, and the dependent variable Intention to join the family business. The results of the moderated regression analysis revealed that Self-efficacy and Outcome expectations do not moderate the relationships between all the parental influences investigated and Intention to join the family business as hypothesised. However, a significant positive relationship at the ten per cent confidence level was reported between the interaction effect, Self-efficacy x Perceived parental outcomes, and Intention to join the family business. A significant positive relationship at the five per cent confidence level was also reported between the interaction effect Outcome expectations x Parental identification, and Intention to join the family business. Based on the findings of this study, numerous recommendations were made. This study makes a contribution to both theory and practice. In terms of theory, the results have highlighted the applicability of both the theory of planned behaviour and the social cognitive career theory in explaining an NGFM’s Intention to join the family business. In addition, the applicability of these theories in the family business context has been confirmed. This study also contributes to the family business literature in that it provides new insights into how parents influence one of family businesses’ biggest challenges, namely their children not wanting to take over the family business. In terms of practice, the findings show that that several of the parental influences investigated do indeed increase the intention of NGFMs to join the family business. It is anticipated that these findings will encourage parents who own family businesses to take note of how they influence their children’s decision whether to join them in the family business, and ultimately to contribute to its possible long-term survival and success.
- Full Text:
- Date Issued: 2018
- Authors: Saunders, Shelley Beryl
- Date: 2018
- Subjects: Family-owned business enterprises -- Succession , Family-owned business enterprises -- Management Family corporations -- Management Success in business
- Language: English
- Type: Thesis , Doctoral , DCom
- Identifier: http://hdl.handle.net/10948/35072 , vital:33612
- Description: Family businesses play an important role worldwide and in South Africa, in terms of their economic contribution and their ability to create jobs. However, the unwillingness of next generation family members (NGFMs) to join the family business seriously jeopardises its long-term survival. This is a matter of great concern for family business owners who in general have a strong desire to pass on the business to the next generation and to preserve the family’s legacy. Of the many factors relating to a person’s choice of career, parents are by far the most influential. Against this background, the purpose of this study was to gain a better understanding of the influence that parents have on the NGFM’s intentions to join the family business as well as the factors that moderate this influence. Establishing how parents influence an NGFM’s intention to join the family business makes an important theoretical contribution to family business, succession and entrepreneurial literatures, and holds both practical and theoretical relevance. The literature review provided an overview of the field of family business and discussed the nature of these businesses. Several frameworks, theories and perspectives relating to family businesses were elaborated on. The important role that family businesses play in the economies of countries and the unique challenges they face were highlighted. One of the most important challenges facing family businesses is that of transgenerational succession and the willingness of the next generation to make the family business their career choice. Several behaviour and career choice theories were discussed, particularly in relation to the South African context, and a summary of all the factors influencing career choice in terms of these theories was presented. Several parental influences on career choice were identified and examined in detail, namely Parent–child relationship, Parents’ job characteristics, Parental financial security, Parental job satisfaction, Parental identification, Parental expectations, Parental support and Parental style. Additionally, the influence of each parental influences on NGFMs, in a family business context, was highlighted. Based on anecdotal and empirical support, these parental influences were hypothesised as influencing the dependent variable in this study, namely Intention to join the family business. Based on the social cognitive career theory, Self-efficacy and Outcome expectations were hypothesised as moderating the aforementioned relationships. This study adopted a positivist research paradigm and a quantitative methodological approach that was deductive in nature. The methodology adopted to collect primary data was a cross-sectional analytical survey. A structured questionnaire was distributed to respondents who were identified by means of judgemental sampling and 453 completed questionnaires were subjected to statistical analysis. The validity of the scales measuring the dependent, moderating and independent variables was assessed by means of factor analysis and the reliability thereof by calculating Cronbach’s alpha coefficients. Both descriptive and inferential statistics were calculated. Multiple regression analysis (MRA) was used to assess the hypothesised relationships. The findings show that only one third of the respondents agreed that they had Intentions to join the family business. Furthermore, the results of the MRA reported significant and positive relationships between the independent variables Parental expectations, Perceived parental outcomes, and Parental identification, and the dependent variable Intention to join the family business. The results of the moderated regression analysis revealed that Self-efficacy and Outcome expectations do not moderate the relationships between all the parental influences investigated and Intention to join the family business as hypothesised. However, a significant positive relationship at the ten per cent confidence level was reported between the interaction effect, Self-efficacy x Perceived parental outcomes, and Intention to join the family business. A significant positive relationship at the five per cent confidence level was also reported between the interaction effect Outcome expectations x Parental identification, and Intention to join the family business. Based on the findings of this study, numerous recommendations were made. This study makes a contribution to both theory and practice. In terms of theory, the results have highlighted the applicability of both the theory of planned behaviour and the social cognitive career theory in explaining an NGFM’s Intention to join the family business. In addition, the applicability of these theories in the family business context has been confirmed. This study also contributes to the family business literature in that it provides new insights into how parents influence one of family businesses’ biggest challenges, namely their children not wanting to take over the family business. In terms of practice, the findings show that that several of the parental influences investigated do indeed increase the intention of NGFMs to join the family business. It is anticipated that these findings will encourage parents who own family businesses to take note of how they influence their children’s decision whether to join them in the family business, and ultimately to contribute to its possible long-term survival and success.
- Full Text:
- Date Issued: 2018
Familiness resource pools: a comparative study in a developing country context
- Authors: Izaks, Robert
- Date: 2019
- Subjects: Family-owned business enterprises -- Management , Family corporations -- Management Developing countries -- Economic conditions
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10948/40105 , vital:35755
- Description: Over the years, there has been an increased research interest in the field of family business because of the entrepreneurial potential of these businesses, as well as their potential to outperform non-family businesses. However, a lack of longevity and a lack of transgenerational success has hindered the potential of family businesses. The widely recognised Successful Transgenerational Entreprenuership Practices (STEP) framework highlights that eight familiness resource pools influence performance outcomes and ultimately the transgenerational potential of family businesses. These eight family resource pools are: leadership, networks, capital, decision-making, culture, relationships, governance, and knowledge. Given the lack of knowledge that exists concerning the nature of familiness resource pools among family businesses in a developing country context, the purpose of this study was to investigate the familiness resource pools of two South African family businesses, so that the nature of these pools in a developing country can be described and potential sources of heterogeneity highlighted. Specifically, the study analyses these familiness resource pools as a source for creating value across generations and enhancing the longevity of family businesses. The study followed the research methodology guidelines and protocols of the global STEP project by adopting an interpretivistic paradigm and a qualitative methodological approach. The case study methodology was used, and two successful multigenerational family businesses operating in the South African automotive industry were selected by means of criterion sampling. The data was collected by undertaking personal interviews with key members of these family businesses, and the data analysis involved undertaking deductive content analysis using Atlas.ti and a comparative analysis. The findings of this study suggest that the familiness resource pools among family businesses in a developing country are similar in some respects to those of family businesses in a Western context. However, they differ in other respects, and differ from each other. As such, the existence of heterogeneity in family businesses and particularly among the familiness resource pools, is confirmed. The findings also identify several similarities and differences between the extant literature and real world evidence concerning the nature of the familiness resource pools in family businesses. In general, they suggest that real world evidence is often similar to that reported in extant literature with only some discrepancies being identified. The current study provides a better understanding of the nature of the familiness resource pools in a developing country, and has enhanced the knowledge of family businesses in this regard. In describing the eight familiness resource pools of two successful South African family businesses in the automotive industry, this study provides valuable insights into the nature of the resource pools of successful family businesses in a developing country context and highlights their heterogeneity. The findings also prove of value to the participating family businesses, because by highlighting shortcomings and differences between them, changes and improvement can be made where necessary.
- Full Text:
- Date Issued: 2019
- Authors: Izaks, Robert
- Date: 2019
- Subjects: Family-owned business enterprises -- Management , Family corporations -- Management Developing countries -- Economic conditions
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10948/40105 , vital:35755
- Description: Over the years, there has been an increased research interest in the field of family business because of the entrepreneurial potential of these businesses, as well as their potential to outperform non-family businesses. However, a lack of longevity and a lack of transgenerational success has hindered the potential of family businesses. The widely recognised Successful Transgenerational Entreprenuership Practices (STEP) framework highlights that eight familiness resource pools influence performance outcomes and ultimately the transgenerational potential of family businesses. These eight family resource pools are: leadership, networks, capital, decision-making, culture, relationships, governance, and knowledge. Given the lack of knowledge that exists concerning the nature of familiness resource pools among family businesses in a developing country context, the purpose of this study was to investigate the familiness resource pools of two South African family businesses, so that the nature of these pools in a developing country can be described and potential sources of heterogeneity highlighted. Specifically, the study analyses these familiness resource pools as a source for creating value across generations and enhancing the longevity of family businesses. The study followed the research methodology guidelines and protocols of the global STEP project by adopting an interpretivistic paradigm and a qualitative methodological approach. The case study methodology was used, and two successful multigenerational family businesses operating in the South African automotive industry were selected by means of criterion sampling. The data was collected by undertaking personal interviews with key members of these family businesses, and the data analysis involved undertaking deductive content analysis using Atlas.ti and a comparative analysis. The findings of this study suggest that the familiness resource pools among family businesses in a developing country are similar in some respects to those of family businesses in a Western context. However, they differ in other respects, and differ from each other. As such, the existence of heterogeneity in family businesses and particularly among the familiness resource pools, is confirmed. The findings also identify several similarities and differences between the extant literature and real world evidence concerning the nature of the familiness resource pools in family businesses. In general, they suggest that real world evidence is often similar to that reported in extant literature with only some discrepancies being identified. The current study provides a better understanding of the nature of the familiness resource pools in a developing country, and has enhanced the knowledge of family businesses in this regard. In describing the eight familiness resource pools of two successful South African family businesses in the automotive industry, this study provides valuable insights into the nature of the resource pools of successful family businesses in a developing country context and highlights their heterogeneity. The findings also prove of value to the participating family businesses, because by highlighting shortcomings and differences between them, changes and improvement can be made where necessary.
- Full Text:
- Date Issued: 2019
An investigation into the factors influencing the levels of job satisfaction and organisational commitment of non-family employees working in family businesses
- Letele-Matabooe, Makatleho Julia
- Authors: Letele-Matabooe, Makatleho Julia
- Date: 2012
- Subjects: Family-owned business enterprises , Job satisfaction
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: vital:9277 , http://hdl.handle.net/10948/1594 , Family-owned business enterprises , Job satisfaction
- Description: Given the increasingly important role that non-family employees working in family businesses play in the success of these businesses, as well as the challenges they are faced with, it is surprising that little is known about their experiences in the family business. This study therefore was aimed at contributing to the more effective functioning of this important stakeholder group in South Africa by identifying the factors that impact on their levels of job satisfaction and organisational commitment in family businesses. As such the primary objective of this study was to identify the factors that impact on non-family employees’ levels of Job satisfaction and Organisational commitment to the family business in which they are employed. This study sought to incorporate prior findings and theories on job satisfaction and organisational commitment into a comprehensive theoretical model. In addition, support for these theories was sought in the literature. The literature review revealed three main categories of constructs, namely, relational-based, organisational-based and reward-based factors, as influencing the levels of Job satisfaction and Organisational commitment of non-family employees working in family businesses. Within these three categories, 15 independent variables were identified and hypothesised to influence the levels of the dependent variables Job satisfaction and Organisational commitment. Of the 15 independent variables, 6 were categorised as relational-based, another 6 as organisational-based and 3 as reward-based factors. All of the constructs in this study were clearly defined and operationalised. Operationalisation was done by using reliable and valid items sourced from measuring instruments used by prior studies. In addition, several items were selfgenerated items based on secondary sources. The convenience snowball sampling technique was used to identify respondents, and a structured questionnaire was made available to them. The data collected 280 usable questionnaires and was subjected to various statistical analyses. The validity and reliability of the measuring instrument was assessed by means of exploratory and confirmatory factor analyses, and Cronbach-alpha coefficients were confirmed for this purpose. v The 6 relational-based factors could not all be confirmed as initially intended. Of these factors, 5 were confirmed. Similarly, the organisational-based factors could not all be confirmed by the exploratory factor analysis. Four factors were confirmed in this regard. With regard to reward-based factors, these factors did not load as originally intended. Instead, a new factor (Job security and compensation) emerged. In this study, a number of statistical procedures were utilised to assess the relationships between the independent and dependent variables. These included descriptive statistics which was used to summarise the sample data. Pearson’s Product Moment Correlation was also undertaken to establish the relationship between the various factors under investigation. However, the main statistical procedure that was used to test the significance of the relationships hypothesised between the independent and dependent variables was the Multiple Regression Analysis (MRA). From the analysis, 7 submodels were identified and subjected to further testing. The following independent variables were identified as influencing the dependent variables in this study: Fairness; Personal needs alignment; Interpersonal relationships; Family harmony; Nature of the work; Working conditions; Job involvement; Governance; Job security and compensation. In addition, an Analysis of Variance (ANOVA) was performed to establish the influence that the various demographic variables could have on the dependent variables. The test included the use of Benferroni post-hoc test that was used to vi assess the statistical difference, while Cohen’s d-values were calculated to assess the practical significance between mean scores. Ownership of shares by non-family employees of the family business in which they are employed, the positions that these employees hold, as well as ethnicity of the respondents have been found to have an influence on the independent and dependent variables in this study. This study has empirically investigated the challenges non-family employees working in family businesses are faced with, and has thus added to the limited amount of family business literature on this valuable stakeholder group. The theoretical model developed in this study has made a significant contribution towards understanding the factors that influence the levels of job satisfaction and organisational commitment of these employees. This study therefore presents recommendations and suggestions to assist family business leaders/owners in attracting and retaining non-family businesses in such a way as to give them a sense of belonging and to enhance the performance of their businesses.
- Full Text:
- Date Issued: 2012
- Authors: Letele-Matabooe, Makatleho Julia
- Date: 2012
- Subjects: Family-owned business enterprises , Job satisfaction
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: vital:9277 , http://hdl.handle.net/10948/1594 , Family-owned business enterprises , Job satisfaction
- Description: Given the increasingly important role that non-family employees working in family businesses play in the success of these businesses, as well as the challenges they are faced with, it is surprising that little is known about their experiences in the family business. This study therefore was aimed at contributing to the more effective functioning of this important stakeholder group in South Africa by identifying the factors that impact on their levels of job satisfaction and organisational commitment in family businesses. As such the primary objective of this study was to identify the factors that impact on non-family employees’ levels of Job satisfaction and Organisational commitment to the family business in which they are employed. This study sought to incorporate prior findings and theories on job satisfaction and organisational commitment into a comprehensive theoretical model. In addition, support for these theories was sought in the literature. The literature review revealed three main categories of constructs, namely, relational-based, organisational-based and reward-based factors, as influencing the levels of Job satisfaction and Organisational commitment of non-family employees working in family businesses. Within these three categories, 15 independent variables were identified and hypothesised to influence the levels of the dependent variables Job satisfaction and Organisational commitment. Of the 15 independent variables, 6 were categorised as relational-based, another 6 as organisational-based and 3 as reward-based factors. All of the constructs in this study were clearly defined and operationalised. Operationalisation was done by using reliable and valid items sourced from measuring instruments used by prior studies. In addition, several items were selfgenerated items based on secondary sources. The convenience snowball sampling technique was used to identify respondents, and a structured questionnaire was made available to them. The data collected 280 usable questionnaires and was subjected to various statistical analyses. The validity and reliability of the measuring instrument was assessed by means of exploratory and confirmatory factor analyses, and Cronbach-alpha coefficients were confirmed for this purpose. v The 6 relational-based factors could not all be confirmed as initially intended. Of these factors, 5 were confirmed. Similarly, the organisational-based factors could not all be confirmed by the exploratory factor analysis. Four factors were confirmed in this regard. With regard to reward-based factors, these factors did not load as originally intended. Instead, a new factor (Job security and compensation) emerged. In this study, a number of statistical procedures were utilised to assess the relationships between the independent and dependent variables. These included descriptive statistics which was used to summarise the sample data. Pearson’s Product Moment Correlation was also undertaken to establish the relationship between the various factors under investigation. However, the main statistical procedure that was used to test the significance of the relationships hypothesised between the independent and dependent variables was the Multiple Regression Analysis (MRA). From the analysis, 7 submodels were identified and subjected to further testing. The following independent variables were identified as influencing the dependent variables in this study: Fairness; Personal needs alignment; Interpersonal relationships; Family harmony; Nature of the work; Working conditions; Job involvement; Governance; Job security and compensation. In addition, an Analysis of Variance (ANOVA) was performed to establish the influence that the various demographic variables could have on the dependent variables. The test included the use of Benferroni post-hoc test that was used to vi assess the statistical difference, while Cohen’s d-values were calculated to assess the practical significance between mean scores. Ownership of shares by non-family employees of the family business in which they are employed, the positions that these employees hold, as well as ethnicity of the respondents have been found to have an influence on the independent and dependent variables in this study. This study has empirically investigated the challenges non-family employees working in family businesses are faced with, and has thus added to the limited amount of family business literature on this valuable stakeholder group. The theoretical model developed in this study has made a significant contribution towards understanding the factors that influence the levels of job satisfaction and organisational commitment of these employees. This study therefore presents recommendations and suggestions to assist family business leaders/owners in attracting and retaining non-family businesses in such a way as to give them a sense of belonging and to enhance the performance of their businesses.
- Full Text:
- Date Issued: 2012
The influence of selected marketing mix strategies on business performance of small family and non-family businesses in the Eastern Cape
- Authors: De Lange, Juanré Anton
- Date: 2017
- Subjects: Family-owned business enterprises -- Management Marketing -- Management , Small business -- Management Performance Organizational effectiveness -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10948/15016 , vital:28113
- Description: Despite the fact that small family and non-family businesses in South Africa are important contributors to economic and social development, their failure rates are still high globally. Major contributing factors to this high failure rate are the lack of marketing skills and ineffective marketing practices. Therefore, the primary objective of this study was to establish what marketing mix strategies are used by small family and non-family businesses in the Eastern Cape and the influence of these strategies on Perceived business performance. The literature review dealt with the nature and importance of marketing, and the traditional marketing mix strategies were elaborated on from a small family and non-family business perspective. The traditional marketing mix strategies (4Ps) identified as influencing the Perceived business performance of small family and non-family businesses, were classified as Product-, Pricing-, Place-, and Promotion strategies. From the literature review, it was evident that the traditional marketing mix strategies have been criticised by a number of studies as not reflecting the holistic marketing concept within the 21st century. Yet, despite its simplicity various studies still find the traditional 4P framework to be a strong staple of the marketing mix. In this study, a quantitative research design was adopted and an exploratory and descriptive research approach of a cross-sectional nature were undertaken. A convenience sampling technique was used owing to the inaccessibility of a small family and non-family business database. The sample size in this study consisted of 195 small family-owned businesses and 145 small non-family businesses operating within the borders of the Eastern Cape. The primary data in this study was gathered by means of a structured, self-administered questionnaire. The measuring instrument was developed by sourcing items from several existing studies. Small family and non-family businesses were approached by fieldworkers and asked to participate in this study. In total 400 questionnaires were distributed, of which 340 were usable for further statistical analyses. Therefore, an effective response rate of 85% was achieved in this study. The validity and reliability of the measuring instrument were confirmed by means of an exploratory factor analysis (EFA) and by the calculation of Cronbach„s alpha (CA) coefficients. The five usable factors that were extracted from the EFA were identified as Pricing strategies, Competitive distribution strategies, Communication process strategies, Low cost promotion strategies and Perceived business performance. The CA coefficient for Pricing strategies indicated that the scale measuring this factor was not reliable due to it falling below the accepted norm of 0.6 and, therefore it was disregarded from further analysis. The CA coefficients returned for the remaining usable factors extracted from the EFA were greater than 0.6, thus indicating the scales measuring these variables provided satisfactory evidence of validity and reliability. The findings of the descriptive statistics showed that the highest mean score reported was for the independent variable Competitive distribution strategies, followed by Communication process strategies and Low cost promotion strategies. Based on the mean, respondents indicated that they often utilise Competitive distribution strategies and Communication process strategies, and seldom utilise Low cost promotion strategies. Pearson‟s product moment correlations revealed that all the marketing mix strategies, for both small family and non-family businesses, investigated were found to be significantly and positively correlated with the dependent variable Perceived business performance, and amongst themselves. The findings of the MRA showed that utilising Competitive distribution strategies have a significant positive influence on the Perceived business performance of small family businesses. The finding implies that the more small family businesses in this study provide high-quality and competitive products through distributions process methods by setting timing objectives, using distributions selection criteria and changing the distribution channel when needed to continuously satisfy customers‟ needs, the more likely the business is to experience growth in profit and sales and having loyal customers who make regular purchases and recommend the business to others. This study found no relationship between Competitive distribution strategies and the Perceived business performance of small non-family businesses, as well as between Communication Process strategies and Low cost promotion strategies and Perceived business performance of small family and non-family businesses. The results of the t-tests revealed that no statistically significant relationship was found between the Type of small business ownership and any of the three independent variables, Competitive distribution-, Communication Process-, and Low cost promotion strategies. Furthermore, the results of the Chi-square test for independence reported no statistically significant difference between using the family name as a marketing or branding tool and the size of the small business in this study. The results, however, indicated that as the business size increases, the more small businesses use their family name as a marketing- or branding tool. From the 18 sets of null hypotheses that were formulated, to explore whether the demographical variables had an influence on the marketing mix strategies utilised by the small family and non-family businesses, only 11 multivariant analysis of variance (MANOVA) relationships could be established as being statistically significant. These include the Gender of the business owner/manager, Age of the business owner/manager, Management qualifications of the business owner/manager, Ethnicity of the business owner/manager, Position in the small business, Years small business is in existence, Working experience of the business owner/manager, Management working experience of the business owner/manager, Form of business ownership, Area of business premises and Target market of the small business. This study has addressed a gap in the current literature regarding the influence of marketing mix strategies on business performance among small family and non-family businesses in a developing economy such as South Africa. This study has furthermore attempted to enlarge the body of knowledge available on marketing, especially concerning Communication Process, Competitive distribution strategies and Low cost promotion strategies. The results of the study differ somewhat from existing literature, and therefore add to the body of knowledge on marketing. Furthermore, the findings of this study show that small family businesses utilising Competitive distribution strategies have a significant positive influence on their Perceived business performance, and in doing so makes a small contribution towards increasing the success rate of these small family businesses and in return positively contribute to the economic growth and development of South Africa.
- Full Text:
- Date Issued: 2017
- Authors: De Lange, Juanré Anton
- Date: 2017
- Subjects: Family-owned business enterprises -- Management Marketing -- Management , Small business -- Management Performance Organizational effectiveness -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10948/15016 , vital:28113
- Description: Despite the fact that small family and non-family businesses in South Africa are important contributors to economic and social development, their failure rates are still high globally. Major contributing factors to this high failure rate are the lack of marketing skills and ineffective marketing practices. Therefore, the primary objective of this study was to establish what marketing mix strategies are used by small family and non-family businesses in the Eastern Cape and the influence of these strategies on Perceived business performance. The literature review dealt with the nature and importance of marketing, and the traditional marketing mix strategies were elaborated on from a small family and non-family business perspective. The traditional marketing mix strategies (4Ps) identified as influencing the Perceived business performance of small family and non-family businesses, were classified as Product-, Pricing-, Place-, and Promotion strategies. From the literature review, it was evident that the traditional marketing mix strategies have been criticised by a number of studies as not reflecting the holistic marketing concept within the 21st century. Yet, despite its simplicity various studies still find the traditional 4P framework to be a strong staple of the marketing mix. In this study, a quantitative research design was adopted and an exploratory and descriptive research approach of a cross-sectional nature were undertaken. A convenience sampling technique was used owing to the inaccessibility of a small family and non-family business database. The sample size in this study consisted of 195 small family-owned businesses and 145 small non-family businesses operating within the borders of the Eastern Cape. The primary data in this study was gathered by means of a structured, self-administered questionnaire. The measuring instrument was developed by sourcing items from several existing studies. Small family and non-family businesses were approached by fieldworkers and asked to participate in this study. In total 400 questionnaires were distributed, of which 340 were usable for further statistical analyses. Therefore, an effective response rate of 85% was achieved in this study. The validity and reliability of the measuring instrument were confirmed by means of an exploratory factor analysis (EFA) and by the calculation of Cronbach„s alpha (CA) coefficients. The five usable factors that were extracted from the EFA were identified as Pricing strategies, Competitive distribution strategies, Communication process strategies, Low cost promotion strategies and Perceived business performance. The CA coefficient for Pricing strategies indicated that the scale measuring this factor was not reliable due to it falling below the accepted norm of 0.6 and, therefore it was disregarded from further analysis. The CA coefficients returned for the remaining usable factors extracted from the EFA were greater than 0.6, thus indicating the scales measuring these variables provided satisfactory evidence of validity and reliability. The findings of the descriptive statistics showed that the highest mean score reported was for the independent variable Competitive distribution strategies, followed by Communication process strategies and Low cost promotion strategies. Based on the mean, respondents indicated that they often utilise Competitive distribution strategies and Communication process strategies, and seldom utilise Low cost promotion strategies. Pearson‟s product moment correlations revealed that all the marketing mix strategies, for both small family and non-family businesses, investigated were found to be significantly and positively correlated with the dependent variable Perceived business performance, and amongst themselves. The findings of the MRA showed that utilising Competitive distribution strategies have a significant positive influence on the Perceived business performance of small family businesses. The finding implies that the more small family businesses in this study provide high-quality and competitive products through distributions process methods by setting timing objectives, using distributions selection criteria and changing the distribution channel when needed to continuously satisfy customers‟ needs, the more likely the business is to experience growth in profit and sales and having loyal customers who make regular purchases and recommend the business to others. This study found no relationship between Competitive distribution strategies and the Perceived business performance of small non-family businesses, as well as between Communication Process strategies and Low cost promotion strategies and Perceived business performance of small family and non-family businesses. The results of the t-tests revealed that no statistically significant relationship was found between the Type of small business ownership and any of the three independent variables, Competitive distribution-, Communication Process-, and Low cost promotion strategies. Furthermore, the results of the Chi-square test for independence reported no statistically significant difference between using the family name as a marketing or branding tool and the size of the small business in this study. The results, however, indicated that as the business size increases, the more small businesses use their family name as a marketing- or branding tool. From the 18 sets of null hypotheses that were formulated, to explore whether the demographical variables had an influence on the marketing mix strategies utilised by the small family and non-family businesses, only 11 multivariant analysis of variance (MANOVA) relationships could be established as being statistically significant. These include the Gender of the business owner/manager, Age of the business owner/manager, Management qualifications of the business owner/manager, Ethnicity of the business owner/manager, Position in the small business, Years small business is in existence, Working experience of the business owner/manager, Management working experience of the business owner/manager, Form of business ownership, Area of business premises and Target market of the small business. This study has addressed a gap in the current literature regarding the influence of marketing mix strategies on business performance among small family and non-family businesses in a developing economy such as South Africa. This study has furthermore attempted to enlarge the body of knowledge available on marketing, especially concerning Communication Process, Competitive distribution strategies and Low cost promotion strategies. The results of the study differ somewhat from existing literature, and therefore add to the body of knowledge on marketing. Furthermore, the findings of this study show that small family businesses utilising Competitive distribution strategies have a significant positive influence on their Perceived business performance, and in doing so makes a small contribution towards increasing the success rate of these small family businesses and in return positively contribute to the economic growth and development of South Africa.
- Full Text:
- Date Issued: 2017
Variables affecting family employee remuneration in South African family businesses
- Authors: Pitsiladi, Lesvokli N
- Date: 2016
- Subjects: Family-owned business enterprises -- South Africa , Human capital -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/3449 , vital:20431
- Description: The purpose of this multi-case study research was to determine variables that affect The Perceived Success of Fair Family Employee Compensation in South African family businesses. Five propositions: Human Capital, Outside Advice, Succession Planning, Fairness and Family Harmony were tested and as a result, Human Capital, Fairness and Family Harmony were deduced to have a positive influence, while Outside Advice and Succession Planning had a non-significant influence. The present research effort begun with an in-depth literature review on family business and the variables: Human Capital, Outside Advice, Succession Planning, Fairness, Family Harmony and Fair Family Employee Compensation, followed by a qualitative explanatory multi-case study research design using embedded units of analysis and provided a valuable insight into compensation issues regarding family businesses in South Africa. Replication logic was used to generalise the results and it was recommended that the preliminary theory regarding Outside Advice and Succession Planning be revised and tested with another set of cases, while the results indicated that Human Capital, Fairness and Family Harmony could be generalised to the broader theory.
- Full Text:
- Date Issued: 2016
- Authors: Pitsiladi, Lesvokli N
- Date: 2016
- Subjects: Family-owned business enterprises -- South Africa , Human capital -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/3449 , vital:20431
- Description: The purpose of this multi-case study research was to determine variables that affect The Perceived Success of Fair Family Employee Compensation in South African family businesses. Five propositions: Human Capital, Outside Advice, Succession Planning, Fairness and Family Harmony were tested and as a result, Human Capital, Fairness and Family Harmony were deduced to have a positive influence, while Outside Advice and Succession Planning had a non-significant influence. The present research effort begun with an in-depth literature review on family business and the variables: Human Capital, Outside Advice, Succession Planning, Fairness, Family Harmony and Fair Family Employee Compensation, followed by a qualitative explanatory multi-case study research design using embedded units of analysis and provided a valuable insight into compensation issues regarding family businesses in South Africa. Replication logic was used to generalise the results and it was recommended that the preliminary theory regarding Outside Advice and Succession Planning be revised and tested with another set of cases, while the results indicated that Human Capital, Fairness and Family Harmony could be generalised to the broader theory.
- Full Text:
- Date Issued: 2016
Family business: a legitimate scholarly field
- Authors: Farrington, Shelley M
- Subjects: Family-owned business enterprises , f-sa
- Language: English
- Type: text , Lectures
- Identifier: http://hdl.handle.net/10948/20934 , vital:29420
- Description: My lecture this afternoon is titled “Family business: A legitimate scholarly field”. I will first provide you with some background to family businesses and their prominence and contributions worldwide. This will be followed by an overview of how the field has evolved and where it is today. I will highlight the key role players in this evolution, some of the main challenges facing the field as well as the reasons why scholars study these businesses. I will conclude by highlighting how I believe that research on family business in South Africa can contribute to the field as a whole.
- Full Text:
- Authors: Farrington, Shelley M
- Subjects: Family-owned business enterprises , f-sa
- Language: English
- Type: text , Lectures
- Identifier: http://hdl.handle.net/10948/20934 , vital:29420
- Description: My lecture this afternoon is titled “Family business: A legitimate scholarly field”. I will first provide you with some background to family businesses and their prominence and contributions worldwide. This will be followed by an overview of how the field has evolved and where it is today. I will highlight the key role players in this evolution, some of the main challenges facing the field as well as the reasons why scholars study these businesses. I will conclude by highlighting how I believe that research on family business in South Africa can contribute to the field as a whole.
- Full Text:
Green business and environmental issues: family versus non-family business
- Grobler, Marthinus Petrus Johannes
- Authors: Grobler, Marthinus Petrus Johannes
- Date: 2012
- Subjects: Environmental impact analysis -- South Africa , Family-owned business enterprises
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8636 , http://hdl.handle.net/10948/d1008058 , Environmental impact analysis -- South Africa , Family-owned business enterprises
- Description: The aim of the study was to understand whether family businesses and non-family business differ from one another regarding green business and environmental issues. Green business issues are of global importance for the continued existence of business within the world. Businesses do not exist in isolation but within the context of the environment within which they function. Business has an impact on the environment and the environment has an impact on business. Furthermore, family businesses constitute a large part of the world economy and estimates range from 60-90 percent of GDP contributed by family businesses. In the South African context family businesses also form a significant part of the business environment. A literature study was conducted. The study identified five factors and considered each of these factors in the study. The five factors are: Green Business; Values; Stewardship; Succession; and, Stakeholders. In addition to a literature, primary research was conducted and data were collected by means of a questionnaire that collected data on the factors identified as well as some biographical information, including race, age and the sectors in which the respondents operated. The study’s findings correspond with the literature study, although no clear difference was found between family business and non-family business relating to green business and environmental issues. Family businesses do however believe that they are stewards of the environment and need to care for the environment.
- Full Text:
- Date Issued: 2012
- Authors: Grobler, Marthinus Petrus Johannes
- Date: 2012
- Subjects: Environmental impact analysis -- South Africa , Family-owned business enterprises
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8636 , http://hdl.handle.net/10948/d1008058 , Environmental impact analysis -- South Africa , Family-owned business enterprises
- Description: The aim of the study was to understand whether family businesses and non-family business differ from one another regarding green business and environmental issues. Green business issues are of global importance for the continued existence of business within the world. Businesses do not exist in isolation but within the context of the environment within which they function. Business has an impact on the environment and the environment has an impact on business. Furthermore, family businesses constitute a large part of the world economy and estimates range from 60-90 percent of GDP contributed by family businesses. In the South African context family businesses also form a significant part of the business environment. A literature study was conducted. The study identified five factors and considered each of these factors in the study. The five factors are: Green Business; Values; Stewardship; Succession; and, Stakeholders. In addition to a literature, primary research was conducted and data were collected by means of a questionnaire that collected data on the factors identified as well as some biographical information, including race, age and the sectors in which the respondents operated. The study’s findings correspond with the literature study, although no clear difference was found between family business and non-family business relating to green business and environmental issues. Family businesses do however believe that they are stewards of the environment and need to care for the environment.
- Full Text:
- Date Issued: 2012
The meaning of success : perspectives of family business owners using word associations
- Authors: Scheepers, Jessica
- Date: 2015
- Subjects: Family-owned business enterprises , Success , Association tests , Content analysis (Communication)
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: vital:9308 , http://hdl.handle.net/10948/d1018512
- Description: Despite family business researchers having worked towards an understanding of how family businesses obtain success or achieve satisfaction, much confusion and debate on how to define success still exist in the field. It is suggested that defining success in terms of a family business is problematic because even family members themselves have varying perceptions of success. This confusion and debate has in recent years led to an increase in research concerning the meaning of success in the context of family businesses. Defining success is necessary, because if family businesses do not know what success means and what they are working towards, they will not know what decisions to make in order to be successful. Against this background, the primary objective of this study was to establish the perceptions of the concept of success among family business owners. For the purpose of this study, a mixed methodology was adopted because the data was collected using a qualitative method but analysed using a quantitative method. This study used a free word association test – which is a qualitative projective technique – to collect the data, which was then analysed by means of summative manifest content analysis which is a quantitative research method. Convenience sampling was used to identify small business owners to undergo the word association tests. By means of these tests, 811 words/phrases were generated by the 50 small non-family and 51 small family business owners who participated in the study. Theoretical, data, investigator and methodological triangulation was used to ensure the validity of the study whereas credibility, transferability, dependability, confirmability and authenticity were applied to ensure its reliability. A coding framework was developed and several analyses were undertaken to summarise the data. The nature and position of the words/phrases recalled as well as the most frequently occurring words/phrases recalled were reported on. To determine whether significant differences exist between the different sample groups, Chi-square statistics were calculated to ascertain statistical significance and Craemer’s V statistics to establish practical significance. The findings of this study show that small non-family business owners mostly associate business success with non-financial indicators. These non-family business owners perceive a successful small business as one that is customer-focused, provides quality service and is characterised by discipline, drive and determination. Similarly, the findings show that the small family business owners participating in this study mostly associate family business success with words/phrases of a non-financial nature. The family business owners perceived a successful family business as one where, in addition to financial returns, discipline, drive and determination, as well as trust, honesty and hard work prevail. Even though both non-family and family business owner participants mostly recalled words/phrases of a non-financial nature, non-family business owners were mainly concerned with being customer-focused and proving quality, whereas family business owners focused more on values such as discipline, drive and determination as well as trust and honesty. Based on the perceptions of success among family business owners, a workable definition of “family business success” was formulated. Family business owners mainly perceive a successful family business as one where, in addition to financial returns, values such as discipline, drive and determination as well as trust, honesty and hard work prevail in the organisational culture of their businesses. Investigating the meaning of success in the field of family business has become a topic of growing interest. This study is one of the first in South Africa to adopt a qualitative dominant approach in attempting to overcome the lack of consensus, as well as to gain greater clarity regarding the way in which success is defined by family businesses. It is hoped that the results of this study will provide family business owners as well as practitioners and researchers in the field with a better understanding of what family business success entails. This understanding offers the potential to guide and improve goal-setting and strategic processes by family businesses, resulting in fewer family business failures and ultimately improving the South African economy.
- Full Text:
- Date Issued: 2015
- Authors: Scheepers, Jessica
- Date: 2015
- Subjects: Family-owned business enterprises , Success , Association tests , Content analysis (Communication)
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: vital:9308 , http://hdl.handle.net/10948/d1018512
- Description: Despite family business researchers having worked towards an understanding of how family businesses obtain success or achieve satisfaction, much confusion and debate on how to define success still exist in the field. It is suggested that defining success in terms of a family business is problematic because even family members themselves have varying perceptions of success. This confusion and debate has in recent years led to an increase in research concerning the meaning of success in the context of family businesses. Defining success is necessary, because if family businesses do not know what success means and what they are working towards, they will not know what decisions to make in order to be successful. Against this background, the primary objective of this study was to establish the perceptions of the concept of success among family business owners. For the purpose of this study, a mixed methodology was adopted because the data was collected using a qualitative method but analysed using a quantitative method. This study used a free word association test – which is a qualitative projective technique – to collect the data, which was then analysed by means of summative manifest content analysis which is a quantitative research method. Convenience sampling was used to identify small business owners to undergo the word association tests. By means of these tests, 811 words/phrases were generated by the 50 small non-family and 51 small family business owners who participated in the study. Theoretical, data, investigator and methodological triangulation was used to ensure the validity of the study whereas credibility, transferability, dependability, confirmability and authenticity were applied to ensure its reliability. A coding framework was developed and several analyses were undertaken to summarise the data. The nature and position of the words/phrases recalled as well as the most frequently occurring words/phrases recalled were reported on. To determine whether significant differences exist between the different sample groups, Chi-square statistics were calculated to ascertain statistical significance and Craemer’s V statistics to establish practical significance. The findings of this study show that small non-family business owners mostly associate business success with non-financial indicators. These non-family business owners perceive a successful small business as one that is customer-focused, provides quality service and is characterised by discipline, drive and determination. Similarly, the findings show that the small family business owners participating in this study mostly associate family business success with words/phrases of a non-financial nature. The family business owners perceived a successful family business as one where, in addition to financial returns, discipline, drive and determination, as well as trust, honesty and hard work prevail. Even though both non-family and family business owner participants mostly recalled words/phrases of a non-financial nature, non-family business owners were mainly concerned with being customer-focused and proving quality, whereas family business owners focused more on values such as discipline, drive and determination as well as trust and honesty. Based on the perceptions of success among family business owners, a workable definition of “family business success” was formulated. Family business owners mainly perceive a successful family business as one where, in addition to financial returns, values such as discipline, drive and determination as well as trust, honesty and hard work prevail in the organisational culture of their businesses. Investigating the meaning of success in the field of family business has become a topic of growing interest. This study is one of the first in South Africa to adopt a qualitative dominant approach in attempting to overcome the lack of consensus, as well as to gain greater clarity regarding the way in which success is defined by family businesses. It is hoped that the results of this study will provide family business owners as well as practitioners and researchers in the field with a better understanding of what family business success entails. This understanding offers the potential to guide and improve goal-setting and strategic processes by family businesses, resulting in fewer family business failures and ultimately improving the South African economy.
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- Date Issued: 2015