- Title
- Assessing the effectiveness of the planning, utilisation and implementation of the electronic human resource management strategy: a case of the department of home affairs in the Eastern Cape
- Creator
- Dyan, Margaret Nombuyiselo
- Subject
- Personnel management
- Subject
- Home Affairs -- Eastern Cape
- Date Issued
- 2023-12
- Date
- 2023-12
- Type
- Master's theses
- Type
- text
- Identifier
- http://hdl.handle.net/10948/63287
- Identifier
- vital:73244
- Description
- This study assessed the effectiveness of planning, implementing and utilising the electronic human resource management (e-HRM) strategy within the King William’s Town (KWT) Department of Home Affairs (DHA) in the Eastern Cape Province (EC) of South Africa (SA). E-HRM emerged because of the advent of technology. Many organisations use information technology to optimise the performance of both the employees and the organisation. Thus, this technology has been incorporated into organisations’ human resource functions, taking advantage of the latest technology to deliver an online real-time human resource management (HRM) solution. Therefore, this study sought to assess the e-HRM strategy's effectiveness within the KWT DHA. The technology acceptance model was adopted as a theoretical framework for the study to explain the adoption of the e-HRM strategy. A qualitative research approach using a case study research design was used for this study. Non-probability purposive sampling and convenience sampling were used to identify participants for the study. These participants provided the information needed to answer the research questions. The data was collected using in-depth interviews with the participants. The data was then analysed using thematic analysis following Braun and Clarke’s guidelines (2006). The study results revealed that implementing the e-HRM strategy within KWT DHA proves to be effective and efficient. The strategy’s implementation has been associated with improved performance of the KWT DHA in the Eastern Cape. It also saves time and ensures that HR information is accessed easily. The study also found barriers to the planning, implementation and utilisation of the e-HRM strategy, including a lack of skills and knowledge and resource constraints. The study also found that the current e-HRM policies are not fully functional. The study recommends continuous personnel training regarding the strategy, maximising the use of the e-HRM strategy and addressing the resource challenges.
- Description
- Thesis (MA) -- Faculty of Humanities, 2023
- Format
- computer
- Format
- online resource
- Format
- application/pdf
- Format
- 1 online resource (xi, 86 pages)
- Format
- Publisher
- Nelson Mandela University
- Publisher
- Faculty of Humanities
- Language
- English
- Rights
- Nelson Mandela University
- Rights
- All Rights Reserved
- Rights
- Open Access
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Collections
NMU School of Industrial Psychology and Human Resources
| Thumbnail | File | Description | Size | Format | |||
|---|---|---|---|---|---|---|---|
| View Details Download | SOURCE1 | Dyan, MN.pdf | 1 MB | Adobe Acrobat PDF | View Details Download |