- Title
- Registered Nurse’s experiences of trust in the workplace in Eastern Cape public hospitals
- Creator
- Holland, Ashley Simone Anderson
- Subject
- Public health nurses -- South Africa -- Eastern Cape
- Subject
- Trust -- South Africa
- Date Issued
- 2020
- Date
- 2020
- Type
- Thesis
- Type
- Masters
- Type
- MA
- Identifier
- http://hdl.handle.net/10948/49854
- Identifier
- vital:41809
- Description
- Trust is fundamental to building and maintaining positive relationships and leads to favourable outcomes for teams and organisations. Research focusing on trust has gained popularity in recent years as researchers seek to gain an understanding and insight into this concept. The importance of examining trust from both perspectives of the organisational dyad (employer-employee) is emphasised, yet much of the research focuses on the employer’s perspective. The researcher identified a gap in trust literature pertaining to the nursing work environment and sought to examine this phenomenon from the employees’ perspective, with an emphasis on both horizontal and vertical trust relationships. Therefore, the aim of the study was to explore and describe trust experiences of registered nurses working in general wards in public hospitals of the Nelson Mandela Bay Health District (NMBHD). The study employed a qualitative, phenomenological design and was exploratory and descriptive in nature to gain insight into and depict the lived experiences of trust between participants and their peers and between participants and their superiors and subordinates. Sampling was purposive, and 14 individual, semi-structured, face-to-face interviews were conducted so that participants could describe their experiences of the phenomenon under investigation in their own words. The data was analysed using Renata Tesch’s data coding and analysis technique.
- Format
- xiii, 253 leaves
- Format
- Publisher
- Nelson Mandela University
- Publisher
- Faculty of Business and Economic Sciences
- Language
- English
- Rights
- Nelson Mandela University
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Collections
NMU School of Industrial Psychology and Human Resources
| Thumbnail | File | Description | Size | Format | |||
|---|---|---|---|---|---|---|---|
| View Details Download | SOURCE1 | Holland, S.pdf | 4 MB | Adobe Acrobat PDF | View Details Download |