- Title
- Strategies for loan default reduction and management among SMMEs: the Old Mutual Masisizane Fund case study
- Creator
- Ngcai, Sipho
- Subject
- Credit -- Management
- Subject
- Loans -- South Africa Small business -- Finance Small business -- Management New business enterprises -- Management Microfinance -- South Africa
- Date Issued
- 2018
- Date
- 2018
- Type
- Thesis
- Type
- Masters
- Type
- MBA
- Identifier
- http://hdl.handle.net/10948/33693
- Identifier
- vital:32968
- Description
- The primary research objective of this study was to determine strategies for reducing loan defaulting and bad debts among the MF loan clients. The study was premised on the crucial significance of SMMEs in social and economic development. The study focused on MF with the aim of deciphering the factors that constrain loan recipients from servicing their loans leading to defaulting and bad debt. The research endeavors to contribute towards improving the ability of DFIs in general to recover loans while building the capacity of small businesses to become sustainable. The study adopted a qualitative approach and targeted eight (8) MF staff members responsible for loan administration and 15 MF loan recipients. In-depth interviews were conducted with the respondents. The interviews were transcribed and the data analysed through content analysis. The findings were aggregated in pre-determined themes as well as around emerging themes and sub-themes. The findings indicate that most MF loan recipients are identified through referrals from current and past clients, and other stakeholders; MF has a comprehensive and systematic loan application process; and MF provides support services to loan recipients. The findings also indicate that loan recipients default on payments because they lack financial management skills; sudden or sustained changes in the market; natural disasters, especially drought; and generally poor business management acumen. Other reasons for loan defaulting were caused by delays in funds disbursement by MF, ineffective monitoring mechanisms and approval of business enterprises that are not viable. The following recommendations were made: streamline the loan application process to increase effectiveness and efficiency; introduce an online loan application portal to complement and upgrade the current application process; deploy sector specialists when performing due diligence; provide business loans and grants in parallel in order to grow SMMEs while satisfying developmental needs; extend client site visits to include group meetings to facilitate peer learning and skills transfer; create a suite of capacity building and training support services for loan recipients; and develop a community of practice for DFIs to facilitate networking and information sharing.
- Format
- ix, 107 leaves
- Format
- Publisher
- Nelson Mandela University
- Publisher
- Faculty of Business and Economics Sciences
- Language
- English
- Rights
- Nelson Mandela University
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| Thumbnail | File | Description | Size | Format | |||
|---|---|---|---|---|---|---|---|
| View Details Download | SOURCE1 | Sipho M. Ngcai.pdf | 1 MB | Adobe Acrobat PDF | View Details Download |