- Title
- An evaluation of the importance of effective leadership at Nelson Mandela Bay Metropolitan Municipality
- Creator
- Ngcwembe, Sandiswa
- Subject
- Leadership -- South Africa -- Nelson Mandela Bay Municipality
- Subject
- Service delivery -- South Africa -- Nelson Mandela Bay Municipality
- Subject
- Success in business
- Date Issued
- 2024-12
- Date
- 2024-12
- Type
- Master's theses
- Type
- text
- Identifier
- http://hdl.handle.net/10948/70023
- Identifier
- vital:78274
- Description
- Leadership can be viewed as a social influence in which someone in a managerial position seeks voluntary participation of employees, communities, and businesses, to achieve stated objectives. Leadership styles applied by any organisation, also play a significant role in improving the services and business growth in local municipalities. The purpose of this research was to investigate the importance of effective leadership towards business success at Nelson Mandela Bay Metropolitan Municipality and to recommend strategies that the Municipality can implement to enhance effective leadership. A quantitative methodology in form of a survey was adopted and a sample of 60 respondents was used. The results concluded that a significant relationship exists between leadership effectiveness and the Municipality’s growth and success. Most of the respondents were satisfied with how full-time ward councillors ensure that crucial service challenges are addressed, and that the Municipality supports small to medium businesses through mentoring and training programmes. However, some were not satisfied with service delivery and the maintenance of roads. Finally, “the results indicated a strong relationship between service delivery and transformational leadership. Service delivery had a positive correlation with transformational leadership, but a negative correlation with transactional leadership. The research results are significant for political leadership within local municipalities for the enhancement of business growth. This study ends with the limitations, a brief conclusion and recommendations.”
- Description
- Thesis (MBA) -- Faculty of Business and Economic Sciences, Business School, 2024
- Format
- computer
- Format
- online resource
- Format
- application/pdf
- Format
- 1 online resource (93 pages)
- Format
- Publisher
- Nelson Mandela University
- Publisher
- Faculty of Business and Economic Sciences
- Language
- English
- Rights
- Nelson Mandela University
- Rights
- All Rights Reserved
- Rights
- Open Access
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- Visitors: 21
- Downloads: 3
Collections
NMU Business School
| Thumbnail | File | Description | Size | Format | |||
|---|---|---|---|---|---|---|---|
| View Details Download | SOURCE1 | NGCWEMBE, S.pdf | 858 KB | Adobe Acrobat PDF | View Details Download |