- Title
- Role of performance management system in ensuring good governance in Nelson Mandela Bay
- Creator
- Nompucuko, Skweyiya
- Subject
- Performance -- Management -- South Africa -- Nelson Mandela Bay Municipality
- Subject
- Strategic planning -- South Africa -- Nelson Mandela Bay Municipality Municipal government Local government Civil service
- Date Issued
- 2019
- Date
- 2019
- Type
- Thesis
- Type
- Masters
- Type
- MA
- Identifier
- http://hdl.handle.net/10948/43357
- Identifier
- vital:36861
- Description
- There is a lack of clarity and legislative direction in terms of performance management for non-section 56 employees that is employees other than the municipal manager or officials directly accountable to the municipal manager (Government of Republic of South Africa, 2000:72). This culminated in performance management challenges such as non-cascading of performance management to lower level employees in the Nelson Mandela Bay Municipality (NMBM, 2018). The non-cascading of performance management is consequently also as a result of the effects of poor governance, as certain groups of employees are not allowed to participate fully in performance management processes (Nielsen 2013:25). The study’s main argument is that effective performance management, which includes all employees, will result in good governance. The study investigates this argument through a case study investigation of the NMBM performance management system, using both primary and secondary data. The NMBM budget and treasury directorate was chosen to understand the NMBM performance management system. The case study analysis reveals that the NMBM performance management system promotes accountability, transparency and participation in the municipal service delivery process. However, an element of unfairness was found in that, only the executive officials can receive financial performance bonuses. The study subsequently makes recommendation to improve the NMBM’s performance management system.
- Format
- xi, 86 leaves
- Format
- Publisher
- Nelson Mandela University
- Publisher
- Faculty of Business and Economic Sciences
- Language
- English
- Rights
- Nelson Mandela University
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NMU School for Economics, Development and Tourism
| Thumbnail | File | Description | Size | Format | |||
|---|---|---|---|---|---|---|---|
| View Details Download | SOURCE1 | NOMPUCUKO SKWEYIYA.pdf | 3 MB | Adobe Acrobat PDF | View Details Download |