The Efficiency of Stakeholder Relationship Management Towards Service Delivery Projects in King Sabata Dalindyebo Municipality

Title: The Efficiency of Stakeholder Relationship Management Towards Service Delivery Projects in King Sabata Dalindyebo Municipality
Creator: Sibhidla, Lelethu
Subject: Service delivery
Subject: Stakeholder relationship management
Subject: KSD municipality
Subject: Public sector
Date Issued: 2024
Date: 2024
Type: Masters (Thesis)
Identifier: http://hdl.handle.net/11260/14082
Identifier: vital:79079
Description: This study aims to explore the efficiency of stakeholder relationship management towards the delivery of service projects in the King Sabata Dalindyebo Local Municipality. A qualitative methodology was used with assistance from the semi-structured interviews and semi-structured surveys to collect data. The interviews were done from five (5) municipal officials while surveys were for administered to twenty five (25) community members. These were selected using a purposive sampling technique that ensured that those selected understood the subject matter in order to provide meaningful information to answer the topic. Thematic analysis was used to sort and analysed the data in order to contrast the empirical information with that from the literature review...
Description: Degree: M. Public Administration
Language: English
Rights: Walter Sisulu University

		Thumbnail	File	Description	Size	Format
View Details Download			SOURCE1	Sibhidla, L. Masters Thesis.pdf	1 MB	Adobe Acrobat PDF	View Details Download