Creating a low cost VoiceXML Gateway to replace IVR systems for rapid deployment of voice applications

King, Adam; Terzoli, Alfredo; Clayton, Peter, G

Title: Creating a low cost VoiceXML Gateway to replace IVR systems for rapid deployment of voice applications
Creator: King, Adam
Creator: Terzoli, Alfredo
Creator: Clayton, Peter, G
Date Issued: 2006
Date: 2006
Type: text
Type: article
Identifier: http://hdl.handle.net/10962/427576
Identifier: vital:72448
Identifier: https://citeseerx.ist.psu.edu/document?repid=rep1andtype=pdfanddoi=af502fadc7349b9153c37f252bafbe07e86cbfd8
Description: VoiceXML gateway which can be used to replace traditional Interactive Voice Re-sponse (IVR) platforms. The gateway is created by integrating a VoiceXML inter-preter, OpenVXI and a PBX, Asterisk, producing a Linux based, open source, sys-tem which is both a PBX and a VoiceXML browser. Reasons for choosing the components for the gateway and then the integration of these components are dis-cussed. VoiceXML applications can be used to replace IVR systems, which are then rendered by the gateway.
Format: 5 pages
Format: pdf
Language: English
Relation: Proceedings of Southern African Telecommunication Networks and Applications Conference (SATNAC)
Relation: King, A., Terzoli, A. and Clayton, P., 2006, September. Creating a low cost VoiceXML Gateway to replace IVR systems for rapid deployment of voice applications. In Southern African Telecommunications, Networks and Applications Conference (SATNAC) (pp. 131-136)
Relation: Proceedings of Southern African Telecommunication Networks and Applications Conference (SATNAC) volume 2006 number 1 1 5 2006 Conference
Rights: Publisher
Rights: Use of this resource is governed by the terms and conditions of the Southern Africa Telecommunication Networks and Applications Conference (SA TNAC) Statement (https://www.satnac.org.za/)

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Terzoli, Alfredo (Prof)

Clayton, Peter Graham (Prof)

RU Department of Computer Science

SDG 09. Industry, Innovation and Infrastructure

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