- Title
- Perceptions of quality of work-life: a study of the research fieldworkers in the Western Cape
- Creator
- Douw-Jack, Nomfundo Princess
- Subject
- Quality of work life -- South Africa -- Western Cape
- Subject
- Performance standards -- South Africa -- Western Cape
- Subject
- Research -- Methodology
- Subject
- Work environment -- South Africa -- Western Cape
- Date Issued
- 2016
- Date
- 2016
- Type
- Thesis
- Type
- Masters
- Type
- MA
- Identifier
- http://hdl.handle.net/10948/7005
- Identifier
- vital:21190
- Description
- Yadav & Khanna (2015) argue that quality of work life (QWL) defines the life at work and the life at home with family members. The work of research-fieldworkers is an exceptional work in that it requires them to frequent households and commercial businesses, unlike other occupations where the work is conducted at the workplace of the employer. The private households by their very nature, and the locations where these households are based present risky conditions to the research-fieldworkers. In order for remedial measures to be suggested that can be implemented to improve the QWL of the research-fieldworkers of the agency, the perceptions of the QWL need to be investigated. Research objectives: To address the research problem, research objectives and questions were established. The main objective of the study is to investigate the perceptions of the QWL of the research-fieldworkers of the research agency in the Western Cape with the goal of improving employee performance through the cost effective interventions that will be implemented. Research questions: Three research questions were established and these were; What is the QWL among the research-fieldworkers in the Western Cape? Do some groups, distinguished by gender, age, work experience, working hours and location experience significantly different levels of QWL? Which measures can be recommended for maximizing QWL among the research-fieldworkers in the Western Cape Province? Research design: The nature of this research is descriptive in nature. The study used a self-administered questionnaire to collect work-related quality of life information from research-fieldworkers. Major findings: The results above show that research-fieldworkers perceptions of the QWL were more affected by the location, working hours and age sub-groups. Gender, family responsibility and marital status did not have much impact on the perceptions of research-fieldworkers on the QWL. Differences were observed with regards to control at work, stress at work, home-work interface against sub-groups. Lastly, the fieldworkers’ perceptions about the working conditions were negative for all the sub-groups. For example, the results show that there are poor working conditions for research-fieldworkers of the agency. This was evident irrespective of gender, age, family responsibility, hours of work and location.
- Format
- xiv, 129 leaves
- Format
- Publisher
- Nelson Mandela Metropolitan University
- Publisher
- Faculty of Business and Economic Sciences
- Language
- English
- Rights
- Nelson Mandela Metropolitan University
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