- Title
- The effect of leadership styles on employee happiness in the South African automotive manufacturing industry
- Creator
- Mabuza, Nhlamulo G
- Subject
- Automobile industry workers -- Management
- Date Issued
- 2020
- Date
- 2020
- Type
- Thesis
- Type
- Masters
- Type
- MBA
- Identifier
- http://hdl.handle.net/10948/48764
- Identifier
- vital:41069
- Description
- Employee happiness has in recent years become an area of interest in various research studies. Many studies have shown that happier employees can contribute to increased revenues and improved productivity levels in organisations. Some of the characteristics of happy employees are working well beyond the job scope, always being willing to learn, always being willing to help colleagues or leaders, and taking responsibility for their work. The efforts of these happy employees ensure that the goals and objectives set out by an organisation are achieved. Leadership has become more challenging in recent years due to the effects of globalisation such as increased global competition, increased workplace diversity and increased productivity. Leadership also plays a role in the happiness of employees in the workplace who are required to implement initiatives that keep them relevant and competitive. Different leadership styles are used by leaders to support their workforce in reaching the objectives of the organisation. The purpose of this study was to investigate the effect of leadership styles on employee happiness in the South African automotive manufacturing industry. Leadership styles were investigated using both secondary research comprising a literature review and primary research involving an empirical study. They included situational leadership, Machiavellian leadership, authentic leadership, charismatic leadership and servant leadership. In the quantitative study, a total of 104 electronic surveys were circulated. Initially they were distributed through convenience sampling and subsequently they were snowballed to other staff-level employees working for various automotive manufacturing companies within the Eastern Cape Province of South Africa. The survey designed for data collection consisted of 5 point Likert scale questions. Out of the 104 surveys circulated, 102 were returned with consent to be used for this study. One of the findings of the study was that Machiavellian leadership was the only leadership style that related negatively to the happiness of employees in the South African automotive manufacturing industry. All the other leadership styles tested − situational leadership, authentic leadership, charismatic leadership and servant leadership − were positively related to employee happiness. In addition, organisational culture was an intervening variable that partially mediated the relationships between each of the tested leadership styles and employee happiness. The relationships between situational leadership and employee happiness and between charismatic leadership and employee happiness were partially mediated by organisational culture. Relationships between Machiavellian leadership and employee happiness, authentic leadership and employee happiness, and servant leadership and employee happiness were all fully mediated by organisational culture. From these findings, recommendations and conclusions were made which could add value to the issue of employee happiness in the workplace, specifically in the South African automotive manufacturing industry.
- Format
- X, 126 leaves
- Format
- Publisher
- Nelson Mandela Metropolitan University
- Publisher
- Faculty of Business and Economic Sciences
- Language
- English
- Rights
- Nelson Mandela Metropolitan University
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