- Title
- Perceptions, knowledge and attitude of primary health care staff on the implementation of an ideal clinic strategy
- Creator
- Messiahs, Avril
- Subject
- Primary health care -- South Africa
- Subject
- Clinics -- South Africa Nurses -- South Africa -- Attitudes
- Date Issued
- 2018
- Date
- 2018
- Type
- Thesis
- Type
- Masters
- Type
- MBA
- Identifier
- http://hdl.handle.net/10948/32204
- Identifier
- vital:31985
- Description
- The study sought to understand the perceptions, knowledge and attitude of primary healthcare (PHC) staff with the implementation of the ideal clinic strategy (ICS). The ICS is a new standard of healthcare process implemented by the South African Department of Health (SA DoH) at PHC level in both private and public sector. This study however only focuses on the public sector. The ICS is implemented in accordance with the guidelines stipulated in the SA DoH Strategic Plan 2014 – 2019. The study utilised a quantitative methodological approach to investigate the research question. Ethics clearance was obtained from the Nelson Mandela University and the National Department of Health to conduct the study in 10 clinics that were identified as ideal clinics in the rolling out of the ICS. The sample consisted of 48 clinical and 146 non-clinical staff within primary healthcare (PHC) facilities of the elected 10 clinics. One hundred and ninety-four (194) questionnaires were therefore distributed to these staff members, but only 135 usable questionnaires were returned. This translated into a response rate of 69.6%. The empirical results showed that: - most participants were knowledgeable about the implementation of the ICS; - females were more knowledgeable about the strategy than males, although the difference was not significant; - male participants were however more engaged with the ICS than females; - clinical staff members were perceived to be more engaged in the implementation of the ICS than the non-clinical staff; - more than half of the participants (53.5%) perceived the implementing the ICS as not being easy; and - more females than males perceived the implementation of ICS as being easy. The study provides important recommendations based on the above-mentioned findings.
- Format
- vi, 98 leaves
- Format
- Publisher
- Nelson Mandela University
- Publisher
- Faculty of Business and Economics Sciences
- Language
- English
- Rights
- Nelson Mandela University
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| Thumbnail | File | Description | Size | Format | |||
|---|---|---|---|---|---|---|---|
| View Details Download | SOURCE1 | AVRIL MESSIAHS.pdf | 1 MB | Adobe Acrobat PDF | View Details Download |