- Title
- A model for evaluating training and development initiatives in the Botswana public service
- Creator
- Tshukudu, Theophilus Tebetso
- Subject
- Civil service -- Personnel management -- Botswana
- Subject
- Civil service -- Labor productivity -- Botswana
- Subject
- Civil service -- Botswana -- Evaluation
- Subject
- Employees -- Training of
- Subject
- Public administration
- Date Issued
- 2009
- Date
- 2009
- Type
- Thesis
- Type
- Doctoral
- Type
- DTech
- Identifier
- vital:9384
- Identifier
- http://hdl.handle.net/10948/879
- Identifier
- Civil service -- Personnel management -- Botswana
- Identifier
- Civil service -- Labor productivity -- Botswana
- Identifier
- Civil service -- Botswana -- Evaluation
- Identifier
- Employees -- Training of
- Identifier
- Public administration
- Description
- The purpose of this study was to develop an integrated model for evaluating training and development initiatives used by the Botswana public service. To achieve this goal, the following actions were taken: A literature study was conducted to identify the scope and impact of an effective training and development initiative and its evaluation; A literature study was conducted to identify strategies for evaluating training and development initiatives. The theoretical study focused on effective training and development strategies and their evaluation and critical organisational factors that contribute to successful training evaluation; The findings from the literature study were integrated into a model for evaluating training and development initiatives to be used by the Botswana public service; and This model was used as the basis for the development of a survey questionnaire to determine whether trainers, training managers and supervisors who were responsible for training and development in the public service agreed with the effective strategies for evaluating training and development developed in the study. The survey was conducted in ministries and departments in the south east district of Botswana, mainly in Gaborone, where ministries and government departments are located. The empirical results from the study showed that the majority of respondents’ training and development activities were not evaluated and that there is no link between training and development and performance management. In particular, disagreements were shown with regard to ten strategies and critical organisational factors. Evaluation of training and development in general, is an issue that organisations are challenged with on a daily basis. Lack of skills by trainers on how to evaluate training and development is one major contributing factor to this problem. An integrated and strategic approach towards the evaluation of training and development is required to effectively and constructively train and development employees according to strategic organisational goals, rather than according to individual trainee’s goals.
- Format
- xxi, 378 leaves
- Format
- Publisher
- Nelson Mandela Metropolitan University
- Publisher
- Faculty of Business and Economic Sciences
- Language
- English
- Rights
- Nelson Mandela Metropolitan University
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NMMU School of Industrial Psychology and Human Resources
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