- Title
- The importance of public officials’ knowledge and understanding of the constitutional principles of public administration
- Creator
- Zameko, Zamuxolo
- Subject
- Port Elizabeth (South Africa)
- Subject
- Eastern Cape (South Africa)
- Subject
- South Africa
- Date Issued
- 2021-12
- Date
- 2021-12
- Type
- Master's theses
- Type
- text
- Identifier
- http://hdl.handle.net/10948/54596
- Identifier
- vital:46732
- Description
- Public officials in South Africa have been accused of lacking accountability, transparency, corruption, inefficiencies, unethical practices and a general unmotivated approach to service delivery. Section 195 of the 1996 constitution emphasises the need for public officials to be efficient, effective and not to be partial in their execution of duty. On that basis the research sought to investigate whether the public officials can improve on their performance if they are exposed to and are knowledgeable of the constitution. The study utilized a qualitative research method and a document analysis in which documents which served as sources of information were selected based on their relevance to the subject area of Public Administration. The documents selected were legal instruments used to enforce the operations of public officials including the Constitution of South Africa (1996), Batho Pele, White Paper on the Transformation of the Public Service, 1995; Promotion of Access to Information (Act no 2 of 2000 and Promotion of Equality & Prevention of Unfair Discrimination (Ac no 4 of 2000) Findings of the research indicate that key skills of the public officials like effective communication, change management, conflict resolution, decision-making, negotiation and accountability can be enhanced if they are knowledgeable of their constitutional mandate. The Public Service board should among others emphasize on constitutional principles training of all its employees upon recruitment such that they are aware of the public expectations. Continuous on the job training should also be offered to public officials so that their operations are always adjusted to the prevailing environmental and technological conditions.
- Description
- Thesis (MA) -- Faculty of Humanities, School of Governmental and Social Sciences, 2021
- Format
- computer
- Format
- online resource
- Format
- application/pdf
- Format
- 1 online resource (120 pages)
- Format
- Publisher
- Nelson Mandela University
- Publisher
- Faculty of Humanities
- Language
- English
- Rights
- Nelson Mandela University
- Rights
- All Rights Reserved
- Rights
- Open Access
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| Thumbnail | File | Description | Size | Format | |||
|---|---|---|---|---|---|---|---|
| View Details Download | SOURCE1 | Zameko, Z.pdf | 991 KB | Adobe Acrobat PDF | View Details Download |