Effects of fire on architecture and composition of canopy shrubs in subtropical dune thicket of the southeastern Cape Floristic Region
- Authors: Strydom, Tiaan , Grobler, Adriaan
- Date: 2023-12
- Subjects: Plant ecology -- Research , Plant communities -- South Africa , Browsing (Animal behavior)
- Language: English
- Type: Doctorial theses , text
- Identifier: http://hdl.handle.net/10948/62632 , vital:72899
- Description: Disturbance, such as fire and megaherbivory, is a pervasive phenomenon globally and has different effects on the flora and vegetation of different ecosystems. The Cape Floristic Region (CFR) of South Africa includes the distinctive Subtropical Thicket biome, which occurs as interrupted blocks that are not exposed to fire, but also as mosaics with the fire-prone vegetation of the Fynbos biome, especially on coastal dunes where thicket species are exposed to fire. Subtropical Dune Thicket (hereafter thicket) thus co-occurs with Fynbos, capable of supporting intense fires that can lead to thicket shrub defoliation and mortality. Thicket also experiences disturbance from meso- and megaherbivores that causes defoliation and mortality of shrubs. The aim of this study was to investigate the resilience of thicket shrub species to varying disturbance levels from fire and browsing to understand what drives thicket persistence in a fire-prone landscape. Firstly, I established the architectural traits of thicket species in long unburnt and post-fire contexts and investigated the relationships between these traits and the survival, resprouting ability and persistence of thicket shrubs. In mature thicket, I identified three distinct architectural guilds, namely hedge formers, lateral spreaders, and vertical growers. In post-fire thicket I identified three resprouting architectures, namely weak resprouters, moderate resprouters and strong resprouters. There was no strong relationship between the unburnt and post-fire resprouting architectures. Secondly, I compared thicket species and architectural composition in patches of landscape that experience different levels of fire exposure to assess the potential effect of fire frequency on determining thicket structure. I recognised three thicket vegetation units, each with a distinct structure and each corresponding to the level of fire exposure in the landscape. The first unit, forest-thicket, is exposed to low levels of fire frequency (> 100 years) and harbours forest species, many of which were vertical growers. The second unit, thicket, is exposed to moderate levels of fire frequency (50-100 years) and is dominated by lateral spreaders. The last unit, fynbos-thicket, is exposed to high levels of fire frequency (10-50 years) and here hedge-forming shrubs dominate the canopy cover. Forest-thicket and fynbos-thicket had a diverse set of shrub species with many being restricted to their respective vegetation type, whereas thicket had a lower diversity with no unique shrub species. , Thesis (DPhil) -- Faculty of Science, School of Natural Resource Management, 2023
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- Date Issued: 2023-12
The impact of organisation culture in the retention and career growth of female artisans in the automotive sector in Gqeberha
- Authors: Ngcobo, Gcinuyise Cyprian
- Date: 2023-04
- Subjects: organisational culture , career growth
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/62249 , vital:72367
- Description: There have been many initiatives that have been implemented to motivate women to enter and remain in the engineering field in South Africa and across the world. However, research has shown that the numbers of women representation in the engineering sector is still very low. It was the aim of this study to explore essential themes that can be adopted to improve career growth and retention of women in the engineering automotive industry sector of Gqeberha. The study further seeks to formulate a set of key organisational culture attributes that needs to be incorporated into organisations to improve female artisans’ career advancement and retention. The research took a positivist/postposivist paradigm, with a quantitative research approach using a probability sampling method. A structured self-administered questionnaire was distributed electronically to female respondents employed in the automotive companies located within Gqeberha with the aim of obtaining information to achieve the research objectives, targeting a population of female artisans employed in these organisations. Seventy-five (75) questionnaires were distributed, forty-one (41) were completed and returned, which represents a 54.67% response rate. The research found that there is a significant relationship between organisational culture, career advancement and employee retention. The main themes that emerged from the study of employee retention were sense of security, transparency and innovation. While training and development opportunities were found to be important for career advancement. Key recommendations from the research are that organisations must frequently conduct their own organisational culture surveys, short-incentive schemes for engineering managers and human resources managers be linked to gender diversity and provision of mentors for female artisans , Thesis (Ma) -- Faculty of Faculty of Business and Economic Sciences, 2023
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- Date Issued: 2023-04
Customer experience in the South African retail banking industry
- Authors: Mtyu, Noluchumo
- Date: 2021-04
- Subjects: Gqeberha (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/53037 , vital:44874
- Description: This treatise explores customer experience in the South African banking industry and its importance for the success of retail banks. Customer experience leaves a memory that has critical effects on future spending of not only direct customers, but others around them. The main issues addressed by this study are how customer experience is a differentiator in the South African banking industry. The banking industry is a highly competitive industry and the importance of customer service in the banking industry is essential for business if they wish to stay relevant and have sustained continuity and growth. In today’s fast-evolving business life, customer experience has become the new battleground for businesses and banks can no longer rely on products or prices to be competitive. Retail banks now need to compete by providing exceptional customer experiences, which cannot be imitated by their competitors. Services provided by South African banks are very similar and banks need to use superior customer experiences to gain competitive advantage over rivals. Understanding customer experience in achieving customer satisfaction is essential to ensure that banks have satisfied customers who encourage others to join or stay with the bank. Once understood, customer experience will assist bank managers to provide inimitable and superior experiences, resulting in business success. The study aims to assist South African banks to improve customer experiences by investigating customer experience and factors that influence it. Definitions and theories are discussed as well as the importance of customer experience in the South African retail banking industry. This study specifically explored the role of the customer experience through factors brand experience, service experience and post-purchase experience. Each factor is statistically explored and its importance highlighted. An empirical study, using a questionnaire, was conducted amongst 858 respondents. The purpose of this was to determine the satisfaction levels of South African retail banking customers, by using data analyses and descriptive and inferential statistics to test the factors identified in the conceptual model. , Thesis (MA) -- Faculty of Business and Economic Sciences, NMU Business School, 2021
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- Date Issued: 2021-04