LibQUAL+™ at Rhodes University Library: an overview of the first South African implementation
- Authors: Moon, A E
- Date: 2006
- Language: English
- Type: Text
- Identifier: vital:6979 , http://hdl.handle.net/10962/d1012407
- Description: When Rhodes University Library closed its LibQUAL+™ survey on 29 August 2005, it became the first of seven university libraries in South Africa to complete this Web-based survey, which measures library users’ perceptions of service quality and identifies gaps between desired, perceived, and minimum expectations of service. This paper focuses on the Rhodes Library’s implementation of the 2005 LibQUAL+™ survey. Results are looked at within the broader context of aggregate scores and score norms from the South African cohort. The library’s first efforts to address areas where perceptions of service quality differed from users’ expectations are described and plans for future efforts are indicated. The paper also details some lessons learnt by other LibQUAL+™ participants, as documented in published case studies.
- Full Text:
- Date Issued: 2006
- Authors: Moon, A E
- Date: 2006
- Language: English
- Type: Text
- Identifier: vital:6979 , http://hdl.handle.net/10962/d1012407
- Description: When Rhodes University Library closed its LibQUAL+™ survey on 29 August 2005, it became the first of seven university libraries in South Africa to complete this Web-based survey, which measures library users’ perceptions of service quality and identifies gaps between desired, perceived, and minimum expectations of service. This paper focuses on the Rhodes Library’s implementation of the 2005 LibQUAL+™ survey. Results are looked at within the broader context of aggregate scores and score norms from the South African cohort. The library’s first efforts to address areas where perceptions of service quality differed from users’ expectations are described and plans for future efforts are indicated. The paper also details some lessons learnt by other LibQUAL+™ participants, as documented in published case studies.
- Full Text:
- Date Issued: 2006
Ambiguities of South Africa's quest for democracy: inaugural lecture delivered at Rhodes University
- Authors: Southall, Roger J
- Date: 1993
- Subjects: African National Congress , Afrikaner nationalism , South Africa -- Politics and government -- 1989-1994
- Language: English
- Type: Text
- Identifier: vital:670 , http://hdl.handle.net/10962/d1020739 , ISBN 0868102628
- Description: Inaugural lecture delivered at Rhodes University , Rhodes University Libraries (Digitisation)
- Full Text:
- Date Issued: 1993
- Authors: Southall, Roger J
- Date: 1993
- Subjects: African National Congress , Afrikaner nationalism , South Africa -- Politics and government -- 1989-1994
- Language: English
- Type: Text
- Identifier: vital:670 , http://hdl.handle.net/10962/d1020739 , ISBN 0868102628
- Description: Inaugural lecture delivered at Rhodes University , Rhodes University Libraries (Digitisation)
- Full Text:
- Date Issued: 1993
""Of molecules and men"" : inaugural lecture delivered at Rhodes University
- Authors: Kaye, P T
- Date: 1989
- Subjects: Biochemistry , Chemistry, Organic , Chemistry
- Language: English
- Type: Text
- Identifier: vital:643 , http://hdl.handle.net/10962/d1020712 , ISBN 0868101842
- Description: Inaugural lecture delivered at Rhodes University , Rhodes University Libraries (Digitisation)
- Full Text:
- Date Issued: 1989
- Authors: Kaye, P T
- Date: 1989
- Subjects: Biochemistry , Chemistry, Organic , Chemistry
- Language: English
- Type: Text
- Identifier: vital:643 , http://hdl.handle.net/10962/d1020712 , ISBN 0868101842
- Description: Inaugural lecture delivered at Rhodes University , Rhodes University Libraries (Digitisation)
- Full Text:
- Date Issued: 1989
Rhodes Newsletter
- Date: 1989
- Subjects: Grahamstown -- Newspapers , Journalism -- South Africa , Rhodes University -- Newspapers , Rhodes University -- Rhodes Newsletter
- Language: English
- Type: Text
- Identifier: vital:14302 , http://hdl.handle.net/10962/d1019007
- Description: The Old Rhodian Union Newsletter keeping in contact with Alumni and informing them of the latest news from Rhodes University. The publication ran from 1951 to 2001, and was subsequenlty replaced with an electronic newsletter distributed via electronic mail.
- Full Text:
- Date Issued: 1989
- Date: 1989
- Subjects: Grahamstown -- Newspapers , Journalism -- South Africa , Rhodes University -- Newspapers , Rhodes University -- Rhodes Newsletter
- Language: English
- Type: Text
- Identifier: vital:14302 , http://hdl.handle.net/10962/d1019007
- Description: The Old Rhodian Union Newsletter keeping in contact with Alumni and informing them of the latest news from Rhodes University. The publication ran from 1951 to 2001, and was subsequenlty replaced with an electronic newsletter distributed via electronic mail.
- Full Text:
- Date Issued: 1989
Administrasierade: enkele knelpunte in die lewering van gesondheidsdienste
- Authors: Marais, Sandra
- Date: 1984
- Subjects: Clinics -- South Africa Public health -- South Africa Medical care -- South Africa Health services administration -- South Africa
- Language: Afrikaans
- Type: Book , Text
- Identifier: http://hdl.handle.net/10962/2205 , vital:20265 , ISBN 0868101133
- Description: Hierdie Studie het die volgende oogmerke ten doel: (l) Die identifisering van die verdeling van outoriteit tussen verskillende- gesondheidsinstellings en die uitvoerende magte vir hierdie instellings - Munisipalitiete en Administrasierade in die besonder. (2) Identifisering van die finansiele opset en ooreenkoms tussen bogenoemde instellings en plaaslike owerhede vir die lewering van gesondheidsdienste. (3) Gepaardgaande met bogenoemde, die identifisering van spesifiek waarvoor instellings en plaaslike owerhede verantwoordelikheid dra ten opsigte van die lewering van gesondheidsdienste. (4) Identifisering van kwessies wat mag ontstaan as gevolg van die gedeeltelike oordrag van dienste van die een plaaslike owerheid na ’n ander. So ’n situasie van gedeeltelike oordrag van dienste nood- saak skakeling en kooperasie om doeltreffende lewering van dienste te verseker. Hiermee saam is inligting ook ingewin oor moontlike wrywingspunte soos geartikuleer deur amptenare van beide Munisipaliteite asook Administrasierade. , Digitised by Rhodes University Library on behalf of the Institute of Social and Economic Research (ISER)
- Full Text:
- Date Issued: 1984
- Authors: Marais, Sandra
- Date: 1984
- Subjects: Clinics -- South Africa Public health -- South Africa Medical care -- South Africa Health services administration -- South Africa
- Language: Afrikaans
- Type: Book , Text
- Identifier: http://hdl.handle.net/10962/2205 , vital:20265 , ISBN 0868101133
- Description: Hierdie Studie het die volgende oogmerke ten doel: (l) Die identifisering van die verdeling van outoriteit tussen verskillende- gesondheidsinstellings en die uitvoerende magte vir hierdie instellings - Munisipalitiete en Administrasierade in die besonder. (2) Identifisering van die finansiele opset en ooreenkoms tussen bogenoemde instellings en plaaslike owerhede vir die lewering van gesondheidsdienste. (3) Gepaardgaande met bogenoemde, die identifisering van spesifiek waarvoor instellings en plaaslike owerhede verantwoordelikheid dra ten opsigte van die lewering van gesondheidsdienste. (4) Identifisering van kwessies wat mag ontstaan as gevolg van die gedeeltelike oordrag van dienste van die een plaaslike owerheid na ’n ander. So ’n situasie van gedeeltelike oordrag van dienste nood- saak skakeling en kooperasie om doeltreffende lewering van dienste te verseker. Hiermee saam is inligting ook ingewin oor moontlike wrywingspunte soos geartikuleer deur amptenare van beide Munisipaliteite asook Administrasierade. , Digitised by Rhodes University Library on behalf of the Institute of Social and Economic Research (ISER)
- Full Text:
- Date Issued: 1984
Accounting education and the corporate reporting function : inaugural lecture delivered at Rhodes University
- Authors: Prinsloo, K S
- Date: 1982
- Subjects: Accounting -- Study and teaching , Accounting -- Developing countries
- Language: English
- Type: Text
- Identifier: vital:659 , http://hdl.handle.net/10962/d1020728
- Description: Inaugural lecture delivered at Rhodes University , Rhodes University Libraries (Digitisation)
- Full Text:
- Date Issued: 1982
- Authors: Prinsloo, K S
- Date: 1982
- Subjects: Accounting -- Study and teaching , Accounting -- Developing countries
- Language: English
- Type: Text
- Identifier: vital:659 , http://hdl.handle.net/10962/d1020728
- Description: Inaugural lecture delivered at Rhodes University , Rhodes University Libraries (Digitisation)
- Full Text:
- Date Issued: 1982
Ontological commitment and mathematics : inaugural lecture delivered at Rhodes University
- Authors: Schutte, H J
- Date: 1969
- Subjects: Mathematics -- Philosophy
- Language: English
- Type: Text
- Identifier: vital:666 , http://hdl.handle.net/10962/d1020735
- Description: Inaugural lecture delivered at Rhodes University , Rhodes University Libraries (Digitisation)
- Full Text:
- Date Issued: 1969
- Authors: Schutte, H J
- Date: 1969
- Subjects: Mathematics -- Philosophy
- Language: English
- Type: Text
- Identifier: vital:666 , http://hdl.handle.net/10962/d1020735
- Description: Inaugural lecture delivered at Rhodes University , Rhodes University Libraries (Digitisation)
- Full Text:
- Date Issued: 1969
Why a "Coloured" National Convention
- Planning Committee of the South African Coloured National Committee
- Authors: Planning Committee of the South African Coloured National Committee
- Date: 1961-06
- Subjects: Coloured National Convention , Colored people (South Africa) , Civil rights -- South Africa , Apartheid -- South Africa , South Africa -- Race relations -- 20th century , South Africa -- Social conditions -- 1961-1994 , Human rights -- South Africa -- History -- 20th century
- Type: Text
- Identifier: http://hdl.handle.net/10962/31211 , vital:23925 , MS 10 800 , This manuscript is held at the Cory Library for Humanities Research at Rhodes University. For further information contact cory@ru.ac.za. The digitisation of this image was made possible through a generous grant received from the Andrew W. Mellon Foundation 2014-2017.
- Description: We would like to stress at the outset that we are not organising this Convention in order to “gang up” with persons of other race-groups against others. Some people say that we should have nothing to do with Africans, because we have nothing in common with them. This is utter folly. We could mention several important factors which we do have in common with them. There is our common humanity, there is our common South Africanism, there is a great deal of common discrimination under South African laws, and there is, in regard to a great and growing number of Africans, a common Western view of life. We would like to see developed a wider South Africanism, capable of embracing all the peoples of this country, whatever their race, colour or creed. Let nobody say that because we are organising a Convention as a Coloured group, we are recognising and accepting the fact that we are a separate groun, or that we wish to be so regarded in the laws of the land. We repeat that we are a separate group by exclusion, by discrimination, by virtue of laws which we regard as wrong. And it is to destroy this false, separate identity that we are dedicating ourselves in this Convention.
- Full Text:
- Date Issued: 1961-06
- Authors: Planning Committee of the South African Coloured National Committee
- Date: 1961-06
- Subjects: Coloured National Convention , Colored people (South Africa) , Civil rights -- South Africa , Apartheid -- South Africa , South Africa -- Race relations -- 20th century , South Africa -- Social conditions -- 1961-1994 , Human rights -- South Africa -- History -- 20th century
- Type: Text
- Identifier: http://hdl.handle.net/10962/31211 , vital:23925 , MS 10 800 , This manuscript is held at the Cory Library for Humanities Research at Rhodes University. For further information contact cory@ru.ac.za. The digitisation of this image was made possible through a generous grant received from the Andrew W. Mellon Foundation 2014-2017.
- Description: We would like to stress at the outset that we are not organising this Convention in order to “gang up” with persons of other race-groups against others. Some people say that we should have nothing to do with Africans, because we have nothing in common with them. This is utter folly. We could mention several important factors which we do have in common with them. There is our common humanity, there is our common South Africanism, there is a great deal of common discrimination under South African laws, and there is, in regard to a great and growing number of Africans, a common Western view of life. We would like to see developed a wider South Africanism, capable of embracing all the peoples of this country, whatever their race, colour or creed. Let nobody say that because we are organising a Convention as a Coloured group, we are recognising and accepting the fact that we are a separate groun, or that we wish to be so regarded in the laws of the land. We repeat that we are a separate group by exclusion, by discrimination, by virtue of laws which we regard as wrong. And it is to destroy this false, separate identity that we are dedicating ourselves in this Convention.
- Full Text:
- Date Issued: 1961-06
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