A conscious leadership model to achieve sustainable business practices
- Authors: Sukhdeo, Beverley Amanda Faith
- Date: 2015
- Subjects: Industrial management -- Environmental aspects , Sustainable development , Social responsibility of business
- Language: English
- Type: Thesis , Doctoral , DBA
- Identifier: http://hdl.handle.net/10948/5885 , vital:21008
- Description: Business sustainability is a fundamental concern amongst business leaders and it is imperative that business defines an environmentally and socially sustainable path to financial prosperity. This focus on sustainable business practices has been caused by the perceived contribution of businesses to undesirable conditions such as environmental and social degradation including global warming and the global financial crises. This study suggests that a leadership style that differs from leadership that is currently causing business unsustainability is needed in order to achieve the goal of sustainable business practices. This study therefore proposes a new kind of leadership, called conscious leadership. The main contribution of the study is to increase the achievement of sustainable business practices by investigating the importance of conscious leadership in achieving this objective. Convenience sampling was used to select senior managers and directors from mainly JSE listed companies. This resulted in a total of 371 usable questionnaires (317 from listed companies and 54 from unlisted companies) being received. A quantitative approach was adopted to investigate whether conscious leadership would be related to increased sustainability competencies and more effective sustainability-related corporate governance and whether these in turn would increase sustainability behaviours which would generate sustainable business practices as measured by financial, social and environmental performance. Regression analyses were conducted to investigate the hypothesised relationships among these variables. Pearson correlations and descriptive statistics were also calculated. The empirical results showed that respondents in this study regarded conscious leadership, not as a separate construct, but as a way they governed their businesses. The empirical results showed that corporate governance and systems thinking competency had a strong interactive relationship and should therefore be cultivated within business firms. Corporate governance (including conscious leadership) and systems-thinking competency were positive influencers of employee relations, equal opportunities and workforce diversity. The empirical results however showed that corporate governance (including conscious leadership) had a negative influence on profitability. The present study cannot argue for the discouragement of corporate governance (including conscious leadership), as measured in this study, because reduced corporate governance would decrease healthy employee relations and the latter would decrease the achievement of equal opportunities and workforce diversity in these firms. A decrease in healthy employee relations would decrease profitability. The most important finding of this study is that senior managers and directors of big business firms, mostly JSE-listed companies, regarded conscious leadership as an important part of corporate governance. Corporate governance that includes conscious leadership must be developed to higher levels in business firms, so that the negative and not-significant relationships to profitability as viewed by lower and high conscious leaders respectively can be changed to positive relationships.
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- Date Issued: 2015
A framework to measure supply chain management efficacy in humanitarian supply environments
- Authors: Linford, Pierre
- Date: 2015
- Subjects: Humanitarian intervention , Business logistics
- Language: English
- Type: Thesis , Doctoral , DBA
- Identifier: http://hdl.handle.net/10948/8155 , vital:25131
- Description: Supply chain management in the for-profit commercial environment is a broad, far-reaching field of study, impacting on a society’s standard of living. Commercial supply chain management is the science of balancing customer service levels with least total costs. In other words, the for-profit supply chain management practitioner is concerned with customer service levels, consumer value, shareholder value, total cost optimisation and ultimately maximising long term sustainable return on investment. Commercial supply chain management differs from military supply chain management in that the latter also focuses on service delivery, but the cost is almost irrelevant. In military operations, successful results (winning the battle) far surpass the total cost parameter or the return on investment. One of the major differentiating factors between commercial supply chain management (CSCM) in the for-profit theatre and humanitarian supply chain management (HSCM) in the not-for-profit supply environments hinges on strategic intent and how to measure success. In CSCM, return on investment (ROI) is key and in HSCM, the ability to create impact becomes paramount. Regarding spend, both CSCM and HSCM are concerned with optimising operational spend, optimal utilisation of capital goods and infrastructure as well as minimising the cost of goods, works and services. Commercial supply chain managers want to spend as little as possible on operational expenses similarly to their humanitarian counterparts but humanitarian supply chain managers are also concerned about underspending of donor funded programming. Humanitarian programming often happens under difficult and dangerous circumstances. This requires a special cadre of professionals who are willing to serve the most vulnerable without exploitation and are able to deliver value often with limited or even broken infrastructure, unreliable supply and under insecure conditions. Humanitarian supply chain management leadership requires a DBA thesis balanced approach between long term strategic views whilst managing the short term outcomes. Also, humanitarian leadership needs to balance decision-making between long term strategic interventions and the ability, maturity and cost structures at functional and executional levels. This conundrum is the fundamental difference between commercial supply chain management and humanitarian supply chain management. Once one understands and respects these nuances, one can measure performance and reward appropriate corrective behaviour. Zig Ziglar once said: “If you aim at nothing, you will hit it every time”. The question that has been asked for so long has been “how to measure supply chain management efficacy in humanitarian supply environments?” This study addresses this question of developing a framework to measure supply chain efficacy in humanitarian supply environments with the view to create an enabling environment within which service levels could enhance the impact of donor funding whilst the needs of intended beneficiaries are better served. During field research, ten key focus areas and sixty-five supply chain management elements were identified. These sixty-five elements were tested via two surveys making use of the Delphi technique. Four of the sixty-five SCM elements were eliminated following the second survey due to high disagreement between the respondents, and a further two were eliminated based on expert opinion feedback from the respondents leaving fifty-nine elements being significantly important for inclusion in the framework. Three additional elements were identified by the respondents but not empirically verified and therefore not included in the proposed frameworks but could be included in future research. Fifty-seven of the sixty-five elements can be directly controlled by the SCM function. However, four of these fifty-seven elements were eliminated during the second survey and a further two were eliminated reviewing the feedback from respondents leaving fifty-one elements under the direct control of the SCM function.
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- Date Issued: 2015
An enabling environment for independent power producers in renewable electricity
- Authors: Palmer, Vivian Julian
- Date: 2015
- Subjects: Renewable energy sources -- South Africa , Independent power producers -- South Africa
- Language: English
- Type: Thesis , Doctoral , DBA
- Identifier: http://hdl.handle.net/10948/5868 , vital:21007
- Description: The increasing demand for electricity, the rising price of energy from conventional sources and limited electricity supply are a global concern. The demand on electricity generation could be alleviated by diversifying the sources from which electricity is obtained to achieve the goals of long-term electricity supply. Diversification implies finding alternative sources of energy such as renewable energy for the production of electricity. The South African electricity system is under increased pressure to provide and maintain electricity supply to its users. Electricity production may be regarded as a key contributor to the social and economic development of South Africa. The challenges are so serious that it will gradually become increasingly difficult to extract sufficient resources to satisfy increasing electricity demand. Growth in the electricity and industrial sectors signifies profound changes in the entire energy industry. The South African power utility Eskom, supplies 94% of South Africa’s electricity but the risk of inadequate supply because of increasing electricity demand is mitigated through the employment of Independent Power Producers (IPPs) which supply to the grid. However, although a limited number of IPP entrepreneurs sell electricity to the Eskom grid, there is no enabling entrepreneurial environment in which they can thrive. There is no positive movement to inaugurate policies and processes. This has created an opportunity for Smart Grid access as a viable option to accommodate IPP entrepreneurs into the grid. Investing in renewable electricity sources may provide feasible alternatives for the electricity industry, it would alleviate pressure on current supply whilst creating an enabling entrepreneurial environment for IPP entrepreneurs and increase entrepreneurial activity. This study investigates a proposed model for an enabling entrepreneurial environment for IPPs in the RE sector that can be utilised to ensure increased entrepreneurial activity within the electricity industry. Establishing such an enabling environment would contribute positively to the alleviation of the electricity demand crisis, result in lower carbon emissions and create a sustainable, more diverse electricity generation mix. This proposed IPP industry model for an enabling entrepreneurial environment is presented to address the problems experienced at the different levels of the electricity industry. The model can be utilised to increase entrepreneurial activity while eradicating major electricity challenges at different levels in the South African electricity industry. The results indicate that that RE, in the form of solar and wind, has the potential to expand the South African electricity industry significantly. Therefore, in order to reform the South African electricity industry, stakeholders need to embrace entrepreneurship as IPP entrepreneurs. This can be done effectively by the incorporation of IPP entrepreneurs into the electricity network. However, an enabling entrepreneurial environment in which to operate must be ensured. In this study, five important variables support the establishment of an enabling entrepreneurial environment for IPP entrepreneurs. These have been identified as; Smart Grids, Entrepreneurship, Renewable electricity environment, SA policy and Stakeholder theory. An important contribution has been made towards Stakeholder Theory. This has proven to be instrumental within the RE sector of the electricity industry in South Africa, as the mentioned role players have a reciprocal role to play. Three surveys were conducted at three levels of the electricity industry, namely, at organisational, legislative and entrepreneurial levels and included Eskom Management, National Energy Regulator (NERSA) Management and Approved and Non-approved IPPs. Both qualitative and quantitative research methods were utilised in this research study. The results indicate that SA Policy is instrumental in assisting stakeholders to facilitate the IPP process and feed the power from RE generation into the network. Most respondents were positive about the role of Smart Grids in future electricity generation and their contribution towards creating an enabling entrepreneurial environment for IPP entrepreneurs. Respondents indicated that by policy decisions, greater emphasis can be placed on the results of climate change and environmental challenges. Emphasis on the incorporation of stakeholders proved imperative to this group (IPPs). The results indicated that stakeholder management is a key factor contributing to the establishment of an enabling entrepreneurial environment. The major contribution of this study is a proposed entrepreneurial model that can improve future sustainability of the electricity supply.
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- Date Issued: 2015
Factors affecting supply chain integration in public hospital pharmacies in Kenya
- Authors: Kamau, George Michungu
- Date: 2015
- Subjects: Supply and demand , Materials management , Business logistics
- Language: English
- Type: Thesis , Doctoral , DBA
- Identifier: http://hdl.handle.net/10948/7915 , vital:24321
- Description: The purpose of this study was to develop and empirically test the Supply Chain Integration Framework (SCI framework) in order to develop a framework to address the inefficiencies experienced in the public hospital pharmacies’ Supply Chain (SC) in Kenya. Supply Chain Management (SCM) can be regarded as a vibrant business entity that is changing and evolving continually because of constant changes in technology, competition and customer demands. The study investigated and analysed how the independent variables, namely SCI initiatives, performance improvement drivers, organisation environmental forces, workforce and management support, financial factors, flow and integration, regulatory framework and information sharing and technology influenced the SCI. The SCI was categorised into three components namely: customer order fulfilment, supplier collaboration and dedicated SC as the dependent variable. The literature reviewed established that globalisation and intensive worldwide competition, alongside technological developments, creates a completely new operating environment for organisations. The researcher reviewed various models and theories related to SCI which include systems theory, value chain models and value ecology models among others. An SCI framework was then developed to capture the interacting variables within the SCI network that could be adopted for the public hospital pharmacies in Kenya. The study was conducted using a survey questionnaire (Annexure B) that comprised both open and closed ended questions that were distributed to managers in public hospitals and pharmacies in Kenya. The population for the survey was 154 public hospital pharmacies in Kenya, with the final sample comprised of 280 respondents. The study was conducted using a survey questionnaire (Annexure B) that comprised both open and closed ended questions that were distributed to 325 respondents in 154 public hospitals and pharmacies in Kenya. The population for the survey was 154 public hospital pharmacies in Kenya, with the final sample comprised of 280 respondents. Exploratory factor analysis was used to ascertain the validity of the measuring instrument and the Cronbach alpha coefficients were used to measure the reliability of the measuring instruments. Key preliminary tests performed were the Kaiser-Meyer-Olkin test (KMO test) of sample adequacy, the Bartlett’s test of sphericity and the Kolmogorov-Smirnov test (Z-Statistic test) for normality and multi-collinearity diagnostic. Analysis of Variance (ANOVA) and multiple linear regressions were the main statistical procedures used to test the regression model fit and the significance of the relationships hypothesised among various variables in the study. Statistical softwares, namely Statistica 10 (2010) and Statistical Package for Social Sciences (SPSS) Version 18, were used to analyse quantitative data. The study identified five statistically significant relationships between customer order fulfilment and workforce and management support, financial factors, flow and integration, information sharing and technology, supplier collaborations and dedicated SCI. In addition, a total of six statistically significant relationships exist between the supplier collaborations and SCI initiatives i.e. performance improvement drivers, workforce and management support, financial factors, flow and integration, information sharing and technology adoption as well as dedicated SCI. Furthermore, four statistically significant relationships were found between dedicated SCI and SCI initiatives, workforce and management support, financial factors, flow and integration, information sharing and technology adoption.
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- Date Issued: 2015
Going green: the impact of integrated sustainability reporting within JSE companies
- Authors: Nkosi, Jabulani Elias
- Date: 2015
- Subjects: Sustainable development , Environmental policy
- Language: English
- Type: Thesis , Doctoral , DBA
- Identifier: http://hdl.handle.net/10948/9129 , vital:26467
- Description: The world is threatened by the possibility of an irreversible catastrophe that many would blame on the environmental impact of the present lifestyle, the results of which are climate change or global warming. This is clearly unacceptable to both present and future generations. If going green really means changing the way we live and pursuing knowledge and practices that can lead to more environmentally friendly and socio-ecologically responsible decisions, it is time to protect the environment and sustain its natural resources for current and future generations. Integrated sustainability reporting should be viewed as a vehicle to accomplish this global agenda of going green beyond mere legal requirements. The purpose of this study was to investigate the impact of integrated sustainability reporting (ISR) on achieving green business status within JSE listed companies. To achieve the purpose, an in-depth literature study and empirical research were undertaken using a triangulation method. After a detailed descriptive and content analysis of the collected primary and secondary data, the study found the following: Most of the JSE listed corporations’ integrated reports are not utilising the CSR, GRI guidelines and voluntary standards as effective tools to drive the process of green sustainable business. Some of the JSE listed organisations are treating financial and non-financial matters as separate issues in their integrated reports; The ISR has no impact in terms of using the NEMA framework in driving the process of green sustainable business in the JSE listed organisations; Most of the JSE listed organisations were fully aware of ecological sustainability as a pillar to drive the process of green sustainable business. They treat this pillar of sustainable development as a separate entity from socio-economic developmental issues. Most of the JSE listed corporations adhere to all the bylaws and regulations of ecological sustainability within their required certification of ISO 14001 standards in order to remain effectively certified by the auditing authority. Some integrated reports indicated much support for staff in terms of health, educational activities, labour laws and programmes that advance the socio-economic aspects of human beings; The study has found that the social pillar of sustainability is mostly supported by JSE listed organisations in South Africa - to the level of the requirements of labour relations legislation. It is not integrated with sustainability policies beyond the statutory requirements; It was further noticed in this study that integrated sustainability reports, based on the Global Reporting Initiative (GRI) principles and the King III reporting guidelines, disclose outcomes and results regarding the JSE listed organisations’ obligations, strategy and management approach which occurred within the reporting period. To address the above-listed findings, the researcher recommended that the JSE listed organisations integrate the NEMA, EMS, CSR, GRI and King III guidelines in their integrated sustainability reporting, in order to produce an effective sustainable green business in South Africa that is ecologically accountable and socio-economically supportive to all multi-stakeholders. The government and non-governmental organisations are the key players to drive the process of going green using the ISR. The government needs more structured policies and regulations that will support the National Development Plan in the pursuit of green economy in the form of grants and incentives that are beyond the present status quo.
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- Date Issued: 2015
Methods to improve the effective implementation of organisational codes of conduct
- Authors: Robinson, Bryan Michael Kenneth
- Date: 2015
- Subjects: Business ethics , Organizational behavior -- Moral and ethical aspects
- Language: English
- Type: Thesis , Doctoral , DBA
- Identifier: http://hdl.handle.net/10948/6541 , vital:21105
- Description: This research explores methods to improve code of conduct effectiveness. Misconduct is a common phenomenon in the business environment, even in the face of increased regulation, and the adoption of codes of conduct by organisations. This impacts negatively on organisations’ reputations, results in financial loss, and has a negative impact on the sustainability of businesses. While researchers suggest that codes of conduct should reduce misconduct and improve the ethical culture of organisations, mixed research results suggest codes of conduct are not always effective. While research into code of conduct effectiveness proliferates, seldom does such research take a holistic approach to understanding effectiveness of codes of conduct. Models proposed to better research code of conduct effectiveness, such as Kaptein and Schwartz’ (2008) integrated research model, do not present guidelines for better developing and implementing codes of conduct. Therefore the primary research objective was to develop a benchmarking framework which could provide insight into factors that could influence code of conduct effectiveness, and provide guidelines on how these factors should be influenced and accounted for to improve code of conduct effectiveness. Content of codes of conduct can play an important part in code of conduct effectiveness, yet they vary enormously in terms of provisions, language, tone, style, design. Some are directional or rules based, others aspirational, or values based. Bettcher, Deshpandé, Margolis and Paine (2005) developed the Global Business Standards Codex that depicted the most commonly found provisions in organisations they surveyed. A secondary research objective was therefore to apply this codex to the evaluation of participating organisations codes of conduct, and in so doing, evaluate the suitability of the codex as a benchmarking framework for the content of the code of conduct. Adopting a grounded theory methodological approach and code of conduct content analysis, the researcher investigated nine of South Africa’s largest multinational organisations in order to understand the factors influencing their code of conduct effectiveness better. The research makes a significant contribution to the understanding of codes of conduct, their effectiveness, and provides practical guidelines on improving their effectiveness. This is achieved by 1) presenting nine formulae for an effective code of conduct; 2) detailing a multi-dimensional model that can facilitate the effectiveness of codes of conduct; and 3) improving the codex developed by Bettcher et al. (2005) on the content of codes of conduct with the proposed code of conduct architecture criterion.
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- Date Issued: 2015
Strategies to improve the effectiveness of South African professional associations
- Authors: Goldman, Lester Mark
- Date: 2015
- Subjects: Professional associations -- South Africa , Organizational effectiveness -- South Africa , Social structure -- South Africa
- Language: English
- Type: Thesis , Doctoral , DBA
- Identifier: vital:8930 , http://hdl.handle.net/10948/d1021186
- Description: Professional associations and professional relationships are a feature of the social structure of all advanced societies. Professional associations perform or provide a number of functions and services for professionals and for the organisations employing them: Continuing education, admission to practice, certification and credentialing, educational standards, enforcement of standards, codes of ethics, and standards of performance, meetings, social activities, newsletters, and journals. Professional association membership is therefore very valuable to professionals and, in turn, for the organisations which employ those professionals, because of the wide variety of important functions served and services provided by such associations. This value cascades through to the economy of the countries in which the associations perform. This study seeks to contribute to the increased effectiveness of professional associations in South Africa by assessing the level of organisational effectiveness within these associations, and the factors that affect such effectiveness. It is hoped that this research will provide the necessary information to enable senior stakeholders within the associations to make better decisions, and formulate better strategies to improve their effectiveness. If challenges of ineffectiveness are not addressed, the risk is that these associations might not achieve optimal effectiveness and growth, with negative impact on the professionals they serve, and the economy. Conversely, and optimistically, improvements in the effectiveness of professional associations, will positively impact the professionals they serve, with cascading benefits to the economy. Convenience sampling was used to target the senior staff or office bearers within the 48 SAQA registered professional associations in South Africa, at the time of survey. Self-constructed instruments were used to measure the variables included in the hypothesised model. Open-ended questions were also included in the questionnaire in order to capture qualitative information about professional associations. Using STATISTICS Version 10 (2010), the data analyses included exploratory factor analyses, the calculation of Cronbach alphas and Pearson correlations, and the content analysis of qualitative data. The most important finding of this study is that being an effective learning organisation (ELO) is an important indicator of a PA’s organisational effectiveness. To be an ELO means that the PA should continuously strive to learn and improve by conducting research that benefits the association itself, its members, its sector and its country. It is therefore important that PA’s focus their efforts on becoming effective learning organisations by planning and directing their resources on achieving this objective. It means that PA’s must employ or contract in intellectual resources that would enable them to stay at the cutting-edge of services that their members and clients want. This would require PA’s to ensure that they have the continuous services of high calibre researchers. The second important finding of this study is the indication that membership growth is another measure of a PA’s organisational effectiveness. It has already been reported above that being an ELO drives membership growth. The fact that being the first-mover in the industry increases membership growth is an indication that PA’s should capitalise on this strength, by always striving to be the first in everything its members and clients require, or will require. This calls for PA’s to conduct continuous environmental scanning, and the required research and development to deliver products and services first to their members and clients. The fact that competitive characteristics drive membership growth indicates to PA’s that they could attract more members if they maintain and improve service levels; continuously and effectively lobby government for better services for their members and clients; develop and deliver unique services to their members and clients; protect themselves against imitation of their resources and skills, outperform their competitors; and continuously enhance their credibility compared to other professional associations.
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- Date Issued: 2015
The South African mining industry towards 2055: scenarios
- Authors: Du Plessis, Rudolf
- Date: 2015
- Subjects: Mines and mineral resources -- South Africa , Geology, Economic -- South Africa , Forecasting -- Study and teaching
- Language: English
- Type: Thesis , Doctoral , DBA
- Identifier: http://hdl.handle.net/10948/4215 , vital:20568
- Description: The strained commodity price environment has triggered strong measures of cost containment and control by global and South African mining industries with workforce reductions, mine closures and shelved projects. Added to this, the South African mining industry is facing an unparalleled number of challenges, including an uncertain regulatory environment, infrastructure constraints, frequent industrial actions, rising costs and shortages of skills. The dynamism of discontinuous change has increased considerably and the South African mining industry is today facing an uncertain future with a blurred outlook. The results of the detailed analysis of future studies theory and practice in this research study support the argument that there is a strong need to fundamentally change the ways of planning for the future of the South African mining industry. The practice of developing new insight through the application of futures studies is central to this process. Today, collective decisions and strategies are progressively more founded on and informed by futures studies. The research study sought to develop insight regarding the future of the South African mining industry through the construction of four scenarios towards 2055: Divided We Fall, where a confident industry is threatened by social divisions as industry transformation is disregarded; Rock Bottom, where weak global economic conditions coincide with lacklustre industry innovation; Rising from Ashes, with similar economic conditions, but the industry responding positively through accelerated industry innovation; and Renaissance, set against positive global economic conditions with the South African mining industry adopting a collaborative, innovative approach to industry transformation. The research study further strived to uncover the preferred future for the South African mining industry as basis for the South African Mine of the Future Vision towards 2055. Throughout the research study, Inayatullah’s pillars of futures studies were applied as a guideline in mapping the present and future, deepening the future, broadening the future through the development of scenarios, and transforming the future by narrowing it down to the preferred. The study provides valuable insight into the driving forces relevant to the South African mining landscape. In addition, it provides insight on how to anticipate the changes these driving forces may bring about for the industry over the next 40 years from a decision-maker’s point of view. It is up to the mining industry to select the road to follow in terms of progress and sustainable development. Through an innovative approach, the creation of an environment of trust, the sharing of values, purposes and benefits, the South African Mine of the Future Vision is attainable. The South African mining industry must commit itself to working in collaborative partnerships with local communities, government, society and labour; stepping boldly into a world of social, environmental, technological and commercial innovation.
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- Date Issued: 2015