Corruption elimination within the public infrastructure sector in the Eastern Cape
- Authors: Mvandaba, Nosicelo
- Date: 2020
- Subjects: Business logistics , Government purchasing -- South Africa -- Eastern Cape Management -- Procurement
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: http://hdl.handle.net/10948/46794 , vital:39662
- Description: The study aimed to reveal the existence of corruption within the public sector and to propose strategies to eliminate it within the supply chain management procurement processes and infrastructure within the public sector in the Province of the Eastern Cape. The study employed a mixed method of quantitative and qualitative data analysis. For the quantitative approach, a series of structured questionnaires were issued to employees within the public sector, many of whom are involved in the procurement process. The officials were asked to rate the views on the importance of the Batho Pele principles in the public sector, risks that may result to the project failure in the public infrastructure sector and the most prevalent causes of corruption For the qualitative method of the study, interviews were conducted for both civil servants and non-public servants who have been involved in procurement processes and coordinating projects. Also, the investigation units were interviewed to determine their views on corruption in the public sector. In addition, the study involved 92 officials within the Eastern Cape Province, and eight interviews were carried out. Initially, 101 public officials were to participate in the study. According to the information that was gathered qualitatively and quantitatively, the most effective methods of eradicating corruption within the procurement department of the public sector are the following: transparency in rules and policies, strengthening of internal audit, management of domestic politics, the emphasis of government focus on preventative rather than curative methods of eliminating corruption, strengthening of consequence management and introduction of anti-corruption committees. Giving monopolistic powers to one person was seen as a gateway to fraud. The research was limited to the views of the officials who are involved in procurement processes in the Province. Not only does the study uncover the possible causes of corruption and its level in the public service but offers constructive recommendations to eliminate it with the hope that economic development will be fostered and the infrastructural climate of the Eastern Cape enhanced.
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- Date Issued: 2020
Analysis of monitoring and evaluation as an internal control measure for supply chain management: a case for department of public works and transport
- Authors: Mfeketo, Lunga
- Date: 2019
- Subjects: Business logistics , Industrial procurement Inventory control Physical distribution of goods
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/41327 , vital:36445
- Description: The National Treasury Regulations (2009) require all government departments to exercise transparency, openness and fairness in the procurement of all goods and services. The aim of this study was to analyse and determine the use of Monitoring and Evaluation (M&E) as an internal control measure in the supply chain management (SCM) process by the Department of Roads and Public Works (DRT), Sarah Baartman District Center. Poor internal controls, in relation to SCM regulatory framework compliance, remains a key challenge for the DPWT which led to negative performance information in the audit findings (Auditor-General, 2016/17). SCM falls within the finance management pillar which is one of the most important governance areas in public resource management. The study presents the place and nature of the public SCM environment, relevant theories and legislative frameworks towards an efficient and transparent SCM value chain. The Public Finance Management Act of 1999 (PFMA) is meant “To regulate financial management in the national government and provincial governments; to ensure that all revenue, expenditure, assets and liabilities of those governments are managed efficiently and effectively; to provide for the responsibilities of persons entrusted with financial management in those governments; and to provide for matters connected therewith”. The study adopted a qualitative documentary analysis research approach. A core finding of the study suggested that the provincial sphere of government needed to develop a participatory provincial government strategy for provincial development. A key recommendation that has been forwarded, suggests that the government needs to strengthen the policy on provincial management in order to facilitate sustainable economic growth and thereby promote social welfare gains.
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- Date Issued: 2019
The effective management of customer orders received by a pharmaceutical manufacturer
- Authors: Botha, Risca
- Date: 2016
- Subjects: Pharmaceutical industry -- Customer services , Business logistics , Physical distribution of goods -- Management
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: http://hdl.handle.net/10948/9087 , vital:26463
- Description: There is a great need for a pharmaceutical manufacturer to provide its customers with the right product at the right time, place and price and also to deliver the product in the right quantity and quality. Should pharmaceutical customers not receive their orders on time from the pharmaceutical manufacturer, the customers might face out-of-stock situations. As a result, the patients or customers might turn to an alternative product from a different pharmaceutical manufacturer, which has the required stock readily available. This could lead to loss in sales and even death amongst its customers. The main objective of this study was to determine the key factors that form part of the demand and operations planning strategies to ensure that these factors are in place to effectively manage and execute the supply chain and logistics processes to reduce possible out-of-stock situations amongst its customers. As a starting point to the study, an analysis was performed based on the review of relevant research and literature from various text books, journals, publications, as well as internet sources. The literature study covered various aspects such as demand planning, production planning, the use of different demand and operations planning strategies, as well as the importance of continuous internal and external customer service levels to ensure that customer orders are delivered on time. The analysis of the literature review was used to establish a theoretical basis for the design and structure of the questionnaire that was used as a research instrument in this study. A survey was conducted amongst the employees that are responsible for executing the supply chain and logistics processes within Aspen Pharmacare. These employees resided within the three main departments of the pharmaceutical manufacturer, namely, the Demand and Operations Planning, Production and Packing, as well as the Warehouse and Distribution departments. Each question posed in the questionnaire related to the role of each employee within these departments that are responsible for the logistics processes within Aspen Pharmacare. The empirical results from the study indicated that the respondents were in support that specific key factors are important for a pharmaceutical manufacturer to manage incoming customer orders efficiently and effectively to reduce possible out-of-stock situations amongst its end customers. However, the respondents also highlighted that there were a number of obstacles preventing them from implementing the key factors that are required to manage incoming customer orders more efficiently within the pharmaceutical manufacturer. Some of these obstacles include: the lack of pro- activeness; lack of accountability; and the lack of constant communication between the employees from the three main departments. Furthermore, incomplete hand-over information during shift changes amongst the employees of the Production and Packing department created unnecessary down-time. Also, the employees from the Warehouse and Distribution department were not informed timeously when changes to the production schedule were made. These obstacles will have a negative impact on the ultimate customer delivery dates and need to be addressed. The empirical results highlighted some recommendations to assist pharmaceutical manufacturing companies to more effectively and efficiently manage their incoming customer orders to reduce or eliminate any possible out-of-stock situations amongst its end customers. Some recommendations include: improved communication between the three main departments; to react immediately to out-of-stock products; and to ensure that internal and external customer service levels are adhered to at all times. The implementation of the recommendations based on the empirical findings of the study will assist the pharmaceutical manufacturing company to achieve excellence and to become a world-class supplier of generic pharmaceutical products. In this way, all incoming customer orders can be fulfilled on time.
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- Date Issued: 2016
An assessment of factors affecting distribution models: an FMCG perspective
- Authors: Reshalin, Kumesh Sivaram Jay
- Date: 2013
- Subjects: Business logistics , Delivery of goods , Shipment of goods
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8907 , http://hdl.handle.net/10948/d1021024
- Description: The Fast Moving Consumer Goods (FMCG) industry in South Africa is now more than ever, facing a new era with strong competition and a need for innovative and sustainable distribution strategies to remain competitive in the market. Organisations are continuously searching for ways to increase their competitiveness and sustainability as markets change and develop, so do the strategies used to enter them. Organisations must therefore be able to choose the most effective approach to enter markets in order to remain competitive. Recent approaches require organisations to identify innovative distribution methods to meet consumer needs due to a considerable increase in competition, which makes it very difficult for organisations to differentiate their products solely on the basis of cost or quality. The research problem addressed in this study comprised an assessment of factors affecting distribution models from an FMCG perspective. This necessitated a comprehensive literature review of the various definitions, trends impacting on distribution as well as investigating the status relating to distribution models. Strategies and attributes of successful distribution models were evaluated to determine an effective distribution model to assist the organisation in challenging competition. The researcher found that a significant number of authors have suggested the following key attributes for a successful distribution model, namely operational excellence, performance management, strategic partnership, technology drivers, and relationship marketing. An empirical study was conducted after the appropriate measuring instrument was developed. The purpose of the measuring instrument was to validate the literature findings, identify the rank importance of the identified attributes and to evaluate the extent to which these factors are provided for in the organisation, based on the points above. The present study assessed innovation at Coca-Cola Fortune (Pty) Ltd., a local FMCG firm in an effort to develop a distribution model that would be successful for the company. The study comprised a sample of 40 Official Coca-Cola Distributors which form part of the distribution model of Coca-Cola Fortune (Pty) Ltd. Questionnaires were sent to each of the 40 Official Coca-Cola Distributors and a response rate of 100 percent was obtained. The major findings indicated that the respondents agreed with the literature in respect of the important attributes of a successful distribution model. Overall the majority of the respondents identified the distribution model between Coca-Cola Fortune and the Official Coca-Cola Distributors as a successful distribution model. The literature findings together with the empirical study findings resulted in the development of a strategic model to maintain a successful and competitive distribution model. The current investigation highlighted the overall perception of Coca-Cola Fortune’s distribution model and the importance of having a successful model. To sustain this distribution model the organisation must maintain the key attributes of a successful distribution model as identified in the literature to ensure competitiveness, sustainability and meeting changing consumer demands.
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- Date Issued: 2013
Increasing competitiveness through the enhancement of logistics processes in the South African automotive industry
- Authors: Njokweni, Thobela
- Date: 2005
- Subjects: Business logistics , Automobile industry and trade -- South Africa , Competition, International
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:10939 , http://hdl.handle.net/10948/418 , Business logistics , Automobile industry and trade -- South Africa , Competition, International
- Description: Logistics has become one of the automotive industry's most crucial sub-sectors. Previously, logistics had to step aside to make way for production considerations. Today it is regarded as being every bit as crucial as production in the global village. Advancement of logistics in South Africa is crucial because original equipment manufacturers are producing to developed world standards but are having to cope with low developing world logistics standards. The logistics processes that need to be enhanced in order for the South African automotive industry to be more competitive were investigated. To examine the main problem, three sub-problems were identified. The first sub-problem that has been identified dealt with logistics processes that will enhance the competitive advantage of the South African automotive industry. The second sub-problems looked at key logistics opportunities and threats to the environment in which South African motor manufactures trade. They were investigated by assessing the nature of the South African motor manufacturing industry. Finally, the third sub-problem investigated conclusions that can be arrived at concerning the appropriateness and strategic value of the analysis.
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- Date Issued: 2005
A conceptual framework for the e-enabling of automotive supply chanins
- Authors: Cameron, Hilton John
- Date: 2004
- Subjects: Electronic commerce , Business logistics
- Language: English
- Type: Thesis , Masters , MTech (Information Technology)
- Identifier: vital:10791 , http://hdl.handle.net/10948/209 , Electronic commerce , Business logistics
- Description: Supply chains encompass all of the diverse activities that are associated with the flow and transformation of goods, right from the beginning stage of the raw materials, all the way through to the consumer. Supply chains are broken into three distinct parts, namely upstream activities involving the material and service inputs from suppliers, internal activities involving the manufacture and packaging of the goods, and downstream activities, which involve the distribution and sale of the goods. Since the inception of the automotive industry, buyers and suppliers have been linked in rigid, inflexible relationships. With the advent of the Internet, however, supply chains are becoming less rigid and more efficient. E-enabling an automotive supply chain involves two distinct spheres of interest, namely, the sphere of automotive supply chains and that of e-business. Both spheres are evolving fast and becoming increasingly complex. Due to the increasing complexity, there is a lack of understanding with regard to incorporating e-business principles effectively into automotive supply chains. In order to address this lack of understanding, the dissertation proposes a conceptual framework that can be used to assist in the process of e-enabling an automotive supply chain. Before the dissertation ventures to propose this conceptual framework, a number of challenges that may be encountered when attempting to enable an automotive supply chain are highlighted. The proposed framework, therefore, specifically aims to position activities conceptually in such a way that it can be argued that the identified challenges are considered at the appropriate time in the e-enabling process. The framework therefore, focuses on the entire process, starting at the planning phase and going right through to the implementation phase. As such, the framework consists of various phases, with each phase containing a myriad of activities. The different phases of the framework include developing a strategic business plan, designing an information technology architecture, identifying system and resource requirements, creating a project plan and finally implementing the project. These phases aim to address the entire e-enabling process. The contribution that this dissertation makes is in the form of a conceptual framework which may be followed during the e-enabling process. The framework aims to provide direction and to ensure that the many activities that are involved in the e-enabling process are considered. The dissertation also highlights the many challenges that may be encountered when enabling a supply chain. Lastly a prototype application has been developed using a new Internet technology. The prototype has been developed in order to ascertain the new technologies suitability to the e-enabled supply chain environment.
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- Date Issued: 2004
Analysis of supply chain improvement strategies by first tier automatic suppliers in the Nelson Mandela metropole
- Authors: Tinderholm, Pieter Johannes
- Date: 2001
- Subjects: Business logistics , Production management
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:10841 , http://hdl.handle.net/10948/37 , Business logistics , Production management
- Description: First tier automotive suppliers in the Nelson Mandela Metropole are under continued pressures created by the process of globalisation. To stay globally competitive suppliers, have to rethink their supply chain strategies. It is important that suppliers understand the environment that it operates within, this environment present first tier automotive suppliers with numerous problems and challenges. An analysis of this problems and challenges are needed and supply chain strategies need to be developed to overcome these problems and challenges. Before these strategies can be developed a full understanding of the supply chain is necessary. This dissertation aims to assess the problems and challenges facing first tier automotive suppliers, give a full understanding of the supply chain and present strategies to overcome these problems and challenges. The supply chain has become less structured and closer partnerships are needed between trading partners. The connectivity, transparency and visibility of the supply chain have improved through developments in the communication technology field. Strategies need to utilise these technologies to create a competitive edge. Effective supply chain strategies need to enable first tier automotive suppliers to deliver materials: At the right time; In the right quantities; At the right quality.
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- Date Issued: 2001