Determinants of service delivery success at local government: the case of Buffalo City Metropolitan Municipality
- Authors: Mlotywa, Nosiphiwo Grace
- Date: 2018
- Subjects: Local government -- South Africa -- Eastern Cape -- Evaluation , Municipal services -- South Africa -- Eastern Cape Civil service -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/32215 , vital:31988
- Description: The aim of the study was to identify the determinants of service delivery in the Buffalo City Metropolitan Municipality (BCMM). This was necessitated by the continuous service delivery protests at the local government level. Numerous reports highlight that service delivery is still a challenge in numerous municipalities around South Africa. A questionnaire was administered to 60 respondents who were randomly sampled at various municipality offices in the BCMM. Based on the study findings, it was found that service delivery was greatly influenced by effective performance management systems, ethical organisational culture, human resource capacity, and committed leadership. Therefore, it is recommendation that the municipality prioritises training and development, leadership and organisational, culture and Human Resource Capacity. These were found to be very important in helping employees to achieve job satisfaction, which may lead to better service delivery in the end. Furthermore, the municipality should look into strengthening its consultative processes to involve the public in the decision-making processes.
- Full Text:
- Date Issued: 2018
- Authors: Mlotywa, Nosiphiwo Grace
- Date: 2018
- Subjects: Local government -- South Africa -- Eastern Cape -- Evaluation , Municipal services -- South Africa -- Eastern Cape Civil service -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/32215 , vital:31988
- Description: The aim of the study was to identify the determinants of service delivery in the Buffalo City Metropolitan Municipality (BCMM). This was necessitated by the continuous service delivery protests at the local government level. Numerous reports highlight that service delivery is still a challenge in numerous municipalities around South Africa. A questionnaire was administered to 60 respondents who were randomly sampled at various municipality offices in the BCMM. Based on the study findings, it was found that service delivery was greatly influenced by effective performance management systems, ethical organisational culture, human resource capacity, and committed leadership. Therefore, it is recommendation that the municipality prioritises training and development, leadership and organisational, culture and Human Resource Capacity. These were found to be very important in helping employees to achieve job satisfaction, which may lead to better service delivery in the end. Furthermore, the municipality should look into strengthening its consultative processes to involve the public in the decision-making processes.
- Full Text:
- Date Issued: 2018
Equiprime near-rings
- Authors: Mogae, Kabelo
- Date: 2008
- Subjects: Near-rings
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:10505 , http://hdl.handle.net/10948/1028 , Near-rings
- Description: Prior to 1990, the only well known ideal-hereditary Kurosh-Amitsur radicals in the variety of zero-symmetric near-rings were the Jacobson type radicals Iv(N) , where ∨∈{2,3} and the Brown-McCoy radical. In 1990, Booth, Groenewald and Veldsman introduced the concept of an equiprime near-ring which leads to an ideal-hereditary Kurosh-Amitsur radical in N∘. The concept of an equiprime near-ring generalizes the concept of a prime ring to near-rings. Although the search for more ideal-hereditary radicals of near-rings was apparently the original motivation for the introduction of equiprime near-rings, it became clear that these near-rings are interesting in their own right. It is our aim in this treatise to give an exposition of the many interesting properties of equiprime near-rings. We begin with a brief reminder of near-ring rudiments; giving basic definitions and elementary results which are necessary for understanding and development of subsequent chapters. With the basics out of the way, our main task begins with a consideration of equiprime, strongly and completely equiprime left ideals. It is noted that any zero-symmetric near-ring can be embedded in an equiprime near-ring. Moreover, the class of equiprime near-rings is shown to be hereditary. Open questions arising out of the study of equiprime near-rings are highlighted along the way. In Chapter 3 we consider well known examples of near-rings and determine when such near-rings are equiprime. This provides more insight into the nature of equiprime near-rings and is a fertile ground for the birth of examples and counterexamples which may be used to close or solve some open question within the literature. We also prove some results which generalize some results of Booth and Hall [10] and Veldsman [29]. These results have not been previously presented elsewhere to the best of our knowledge. vii In Chapter 4, the equiprime near-rings are shown to yield an ideal-hereditary radical in N∘. It is shown that a special radical theory can be built on the equiprime nearrings in much the same way prime rings are used in ring theory to define special radical classes of rings.
- Full Text:
- Date Issued: 2008
- Authors: Mogae, Kabelo
- Date: 2008
- Subjects: Near-rings
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:10505 , http://hdl.handle.net/10948/1028 , Near-rings
- Description: Prior to 1990, the only well known ideal-hereditary Kurosh-Amitsur radicals in the variety of zero-symmetric near-rings were the Jacobson type radicals Iv(N) , where ∨∈{2,3} and the Brown-McCoy radical. In 1990, Booth, Groenewald and Veldsman introduced the concept of an equiprime near-ring which leads to an ideal-hereditary Kurosh-Amitsur radical in N∘. The concept of an equiprime near-ring generalizes the concept of a prime ring to near-rings. Although the search for more ideal-hereditary radicals of near-rings was apparently the original motivation for the introduction of equiprime near-rings, it became clear that these near-rings are interesting in their own right. It is our aim in this treatise to give an exposition of the many interesting properties of equiprime near-rings. We begin with a brief reminder of near-ring rudiments; giving basic definitions and elementary results which are necessary for understanding and development of subsequent chapters. With the basics out of the way, our main task begins with a consideration of equiprime, strongly and completely equiprime left ideals. It is noted that any zero-symmetric near-ring can be embedded in an equiprime near-ring. Moreover, the class of equiprime near-rings is shown to be hereditary. Open questions arising out of the study of equiprime near-rings are highlighted along the way. In Chapter 3 we consider well known examples of near-rings and determine when such near-rings are equiprime. This provides more insight into the nature of equiprime near-rings and is a fertile ground for the birth of examples and counterexamples which may be used to close or solve some open question within the literature. We also prove some results which generalize some results of Booth and Hall [10] and Veldsman [29]. These results have not been previously presented elsewhere to the best of our knowledge. vii In Chapter 4, the equiprime near-rings are shown to yield an ideal-hereditary radical in N∘. It is shown that a special radical theory can be built on the equiprime nearrings in much the same way prime rings are used in ring theory to define special radical classes of rings.
- Full Text:
- Date Issued: 2008
Gender stereotypes versus gender equality: a critical analysis of some characters in Swaartbooi's "UMandisa" and Saule's "Idinga"
- Majola, Nontuthuzelo Angelina
- Authors: Majola, Nontuthuzelo Angelina
- Date: 2006
- Subjects: Sex discrimination in literature , Sex role in literature , Stereotypes (Social psychology) , Gender identity
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:8472 , http://hdl.handle.net/10948/553 , Sex discrimination in literature , Sex role in literature , Stereotypes (Social psychology) , Gender identity
- Description: The focus of this study will be on gender stereotypes versus gender equality in Swaartbooi's novel “UMandisa” and in Saule's novel “Idinga”. CHAPTER ONE will be the introductory chapter where the aim of the study, methodology, motivation and definition of terms will be given, as well as the biographical outline of Ncedile Saule and that of V.N.M. Swaartbooi. CHAPTER TWO will focus on developing the theoretical framework of the study. Theories are used to advocate a change of approach in the teaching and reading of literature. The theory to be employed in this study will be based on aspects of the female gender and feminism. CHAPTER THREE will explore the issues of gender stereotypes as portrayed in Swaartbooi's “UMANDISA” CHAPTER FOUR will focus on gender equality as portrayed in “IDINGA” by Saule and “UMANDISA” by Swaartbooi. The two novels raised the question of equality between women and men. CHAPTER FIVE will serve as the concluding chapter where the evaluation of the study will be made.
- Full Text:
- Date Issued: 2006
- Authors: Majola, Nontuthuzelo Angelina
- Date: 2006
- Subjects: Sex discrimination in literature , Sex role in literature , Stereotypes (Social psychology) , Gender identity
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:8472 , http://hdl.handle.net/10948/553 , Sex discrimination in literature , Sex role in literature , Stereotypes (Social psychology) , Gender identity
- Description: The focus of this study will be on gender stereotypes versus gender equality in Swaartbooi's novel “UMandisa” and in Saule's novel “Idinga”. CHAPTER ONE will be the introductory chapter where the aim of the study, methodology, motivation and definition of terms will be given, as well as the biographical outline of Ncedile Saule and that of V.N.M. Swaartbooi. CHAPTER TWO will focus on developing the theoretical framework of the study. Theories are used to advocate a change of approach in the teaching and reading of literature. The theory to be employed in this study will be based on aspects of the female gender and feminism. CHAPTER THREE will explore the issues of gender stereotypes as portrayed in Swaartbooi's “UMANDISA” CHAPTER FOUR will focus on gender equality as portrayed in “IDINGA” by Saule and “UMANDISA” by Swaartbooi. The two novels raised the question of equality between women and men. CHAPTER FIVE will serve as the concluding chapter where the evaluation of the study will be made.
- Full Text:
- Date Issued: 2006
- «
- ‹
- 1
- ›
- »