Management of quality assurance programmes: experiences of radiographers responsible for quality assurance programmes in digital diagnostic imaging departments of public hospitals
- Authors: Willemse, Marilyn Margot
- Date: 2019
- Subjects: Quality assurance
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/40223 , vital:35987
- Description: Quality assurance (QA) in digital diagnostic imaging departments (DDIDs) is of utmost importance to ensure the production of good quality images. Radiographers who are given the responsibility to manage the QA programmes in their departments are faced with challenges that hinder the execution of the required quality control tests. The main objective of this study was to explore and describe the experiences of diagnostic radiographers who are responsible for the management of QA programmes in DDIDs of public hospitals in the Nelson Mandela Bay Health District (NMBHD). A qualitative, explorative, descriptive, and contextual design was used in this study. In-depth interviews with probing questions were done to collect data. The target population encompassed 16 quality assurance officers, and data collection was continued until saturation was reached at the eleventh interview (n=11). Trustworthiness of the data collection process was ensured by applying Guba and Lincoln’s criteria for qualitative research which include the following: credibility, transferability, dependability, and confirmability. Required ethical approval was obtained from the various institutions including the Health departments. Electronic informed consent was obtained from the gatekeepers in the work environment of the participants. The researcher conducted the interviews. The ethical principles, as stated in the Belmont report, were observed throughout the study. These principles are respect for persons, beneficence and the principle of justice (The National Commission for the Protection of Human Subjects of Biomedical and Behavioral Research, 1979:13). Two themes emerged from the data collected, namely: Participants indicated that management support is required to ensure the success of QA programme. Participants provided suggestions to optimise the QA programme. The experiences of the participants were described by means of quotations from the interviews and a literature control verified the participants’ experiences.
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- Date Issued: 2019
Optimising the material distribution process for the southern region of Telkom SA
- Authors: Naicker, Kosalin Ganasen
- Date: 2005
- Subjects: Business logistics -- South Africa , Telecommunication -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8547 , http://hdl.handle.net/10948/407 , Business logistics -- South Africa , Telecommunication -- South Africa
- Description: Most government owned telecommunication operators across the world have to deal with a number of regulatory, technology and service challenges, as the industry is liberalised in co-ordinance with worldwide trends. Telkom SA will be facing a number of strategic challenges that will test its ability to survive as a telecommunications company over the next number of years. To remain competitive, Telkom must develop strategies to assure survival in a competitive environment. To assure the long-term survival of Telkom SA when moving into a competitive environment, the organisation must build a sustainable competitive advantage. In the face of increasingly fierce competition, the adoption of collaborative alliances between firms is becoming more and more common and the adoption of a world-class supply chain will be an ideal scenario for Telkom SA. A worldclass supply chain goes beyond the scope of the internal operations of an organisation, therefore the material distribution process was chosen for this study, which involved the internal operations in the organisation. The study included the availability of material up to the transportation of the material to the staging areas. The aim of this research was to identify the inefficiencies of the material distribution process of the Southern Region of Telkom SA to become worldclass. A quantitative technique was used to identify the inefficiencies. It was found that the availability and transportation of material were the inefficient categories, preventing the customer to receive the product or service on time. Communication, inaccurate forecasting and inefficient transportation of material were some of the reasons for not delivering material on time. Some of the recommendations included developing a model that could overcome the current inefficiencies in transportation, improving the communication channels, training and the development of employees at all levels.
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- Date Issued: 2005