Staff perceptions of workplace bullying in a South African higher education institution
- Authors: Adesemowo, Bosede Olaitan
- Date: 2018
- Subjects: Bullying in the workplace , Harassment Work environment
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/23404 , vital:30539
- Description: During the past decade bullying has received growing attention in organizational research. Workplace bullying is a complex phenomenon with a variety of situational, dispositional and systemic influences and it has been defined as “status-blind interpersonal hostility that is deliberate, repeated and sufficiently severe as to harm the targeted person's health or economic status” (Namie, 2003:3). A literature overview revealed the destructive consequences of bullying, such as trauma, suicide, depression, anxiety, stress, lowered self-esteem, anger and a lessening of productivity for both the individuals and the organizations concerned. This study presents the perceptions of staff members, in the form of recognized trade union representatives, of workplace bullying at the Nelson Mandela Metropolitan University. The theoretical framework that informed the study comprised the dispositional and the ecological model that emphasised Ubuntu and the cultural values of the University. The research approach was carried out through qualitative and exploratory methods. Through primary and secondary data collection, a purposive sample of semi-structured interviews was collected in the context of the aim and the objectives of the study. It analysed the importance of an anti-bullying policy, management styles, power imbalances, the impact of bullying on staff and institution health and explored the existing supportive systems that deal with grievances procedures. This study concludes with concrete evidence that workplace bullying existed in Nelson Mandela University and there were no policies to effect control over perpetrators’ acts. Based on the findings of the study, recommendations are made regarding a strategy on how management can effectively address bullying complaints without prejudice and discrimination, such as an anti-bullying policy, and creating continuous awareness of the phenomenon.
- Full Text:
- Date Issued: 2018
- Authors: Adesemowo, Bosede Olaitan
- Date: 2018
- Subjects: Bullying in the workplace , Harassment Work environment
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/23404 , vital:30539
- Description: During the past decade bullying has received growing attention in organizational research. Workplace bullying is a complex phenomenon with a variety of situational, dispositional and systemic influences and it has been defined as “status-blind interpersonal hostility that is deliberate, repeated and sufficiently severe as to harm the targeted person's health or economic status” (Namie, 2003:3). A literature overview revealed the destructive consequences of bullying, such as trauma, suicide, depression, anxiety, stress, lowered self-esteem, anger and a lessening of productivity for both the individuals and the organizations concerned. This study presents the perceptions of staff members, in the form of recognized trade union representatives, of workplace bullying at the Nelson Mandela Metropolitan University. The theoretical framework that informed the study comprised the dispositional and the ecological model that emphasised Ubuntu and the cultural values of the University. The research approach was carried out through qualitative and exploratory methods. Through primary and secondary data collection, a purposive sample of semi-structured interviews was collected in the context of the aim and the objectives of the study. It analysed the importance of an anti-bullying policy, management styles, power imbalances, the impact of bullying on staff and institution health and explored the existing supportive systems that deal with grievances procedures. This study concludes with concrete evidence that workplace bullying existed in Nelson Mandela University and there were no policies to effect control over perpetrators’ acts. Based on the findings of the study, recommendations are made regarding a strategy on how management can effectively address bullying complaints without prejudice and discrimination, such as an anti-bullying policy, and creating continuous awareness of the phenomenon.
- Full Text:
- Date Issued: 2018
An investigation into the organisational attributes of an employer of choice: a South African automotive industry perspective
- Authors: Poonoosamy, Sareesha
- Date: 2013
- Subjects: Corporate image -- South Africa , Employee motivation -- South Africa , Automobile industry and trade -- South Africa , Personnel management -- South Africa , Branding (Marketing) -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/21615 , vital:29717
- Description: The automotive industry in South Africa is now more than ever before, facing a new era of intense international competition and as a means to survive; organisations are continuously searching for ways to increase their competitiveness. To this end, recent approaches have focussed on the role that people perform in bringing about competitive advantage and has resulted in greater emphasis being placed on the attraction as well as retention of the right people to achieve organisational success. However, developing trends such as changes in the supply of workers, expectations of new generations and a more diverse population have pressurised organisations to institutionalise a dynamic solution. This has placed greater imperative on becoming an employer of choice - those organisations that can differentiate their human resource practices from the competition in order to attract, develop and retain the people they need. The research problem that was addressed in this study is to identify and investigate the organisational attributes of an employer of choice. A comprehensive literature review was executed to review the various definitions, trends impacting as well as the significance of the status - employer of choice. Furthermore strategies for becoming an employer of choice were evaluated and prominent employer of choice attributes identified from the literature. The researcher has also found that a significant number of authors have suggested employer branding as a key strategy in the effort to become an employer of choice. The concept of employer branding was therefore extensively explored in this study. An empirical study was conducted after the appropriate measuring instrument was developed. The purpose of the measuring instrument was to validate the literature findings, identify the rank importance of the identified attributes and to evaluate the extent to which these factors are provided for in the organisation. A sample consisting of 110 employees were selected to participate in the survey via a random sampling method and a response rate of 89% or 98 employees was obtained. The major findings indicated that the sample group agreed that the prominent attributes in literature are important attributes of an employer of choice. Overall the majority of the sample group does not regard the organisation as an employer of choice and while some of the attributes were present in the organisation, others had serious shortcomings. The literature findings together with the empirical study findings resulted in the development of a strategic model to serve as a guide in determining the initiatives the organisation should embark upon to become an employer of choice.
- Full Text:
- Date Issued: 2013
- Authors: Poonoosamy, Sareesha
- Date: 2013
- Subjects: Corporate image -- South Africa , Employee motivation -- South Africa , Automobile industry and trade -- South Africa , Personnel management -- South Africa , Branding (Marketing) -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/21615 , vital:29717
- Description: The automotive industry in South Africa is now more than ever before, facing a new era of intense international competition and as a means to survive; organisations are continuously searching for ways to increase their competitiveness. To this end, recent approaches have focussed on the role that people perform in bringing about competitive advantage and has resulted in greater emphasis being placed on the attraction as well as retention of the right people to achieve organisational success. However, developing trends such as changes in the supply of workers, expectations of new generations and a more diverse population have pressurised organisations to institutionalise a dynamic solution. This has placed greater imperative on becoming an employer of choice - those organisations that can differentiate their human resource practices from the competition in order to attract, develop and retain the people they need. The research problem that was addressed in this study is to identify and investigate the organisational attributes of an employer of choice. A comprehensive literature review was executed to review the various definitions, trends impacting as well as the significance of the status - employer of choice. Furthermore strategies for becoming an employer of choice were evaluated and prominent employer of choice attributes identified from the literature. The researcher has also found that a significant number of authors have suggested employer branding as a key strategy in the effort to become an employer of choice. The concept of employer branding was therefore extensively explored in this study. An empirical study was conducted after the appropriate measuring instrument was developed. The purpose of the measuring instrument was to validate the literature findings, identify the rank importance of the identified attributes and to evaluate the extent to which these factors are provided for in the organisation. A sample consisting of 110 employees were selected to participate in the survey via a random sampling method and a response rate of 89% or 98 employees was obtained. The major findings indicated that the sample group agreed that the prominent attributes in literature are important attributes of an employer of choice. Overall the majority of the sample group does not regard the organisation as an employer of choice and while some of the attributes were present in the organisation, others had serious shortcomings. The literature findings together with the empirical study findings resulted in the development of a strategic model to serve as a guide in determining the initiatives the organisation should embark upon to become an employer of choice.
- Full Text:
- Date Issued: 2013
An investigation of the criteria that create optimum tenant mix synergy in shopping centres
- Authors: De Villiers, Garth Elroy
- Date: 2013
- Subjects: Retail trade , Shopping centers , Marketing
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8756 , http://hdl.handle.net/10948/d1011658 , Retail trade , Shopping centers , Marketing
- Description: The shopping centre has evolved into an integral part of modern day society. New generations especially are unable to imagine a world without shopping centres. In 2008 a world wide economic down turn emphasized the competition to attract a buying market to shopping centres, some centres thrived and some centres struggled. The need to understand what creates these different responses to highly competitive scenarios is discussed in this study, with particular attention given to the tenant mix that exists in different shopping centres. Criteria that determine an optimum tenant mix are examined and the constraining factors are discussed. A literature review of shopping centres is discussed and the evolution of the shopping centre to our current day understanding of the term shopping centre is examined. Accepted definitions and categorisations of shopping centres along with a brief history of the shopping centre, as revealed by the literature, is presented. To create a tenant mix the body of tenants needs to be divided into sub- categories and various ways to achieve this are examined. The objectives of this study are to determine what strategic approaches to managing the tenant mix exists in the literature and what factors determine the formulation of this mix. Furthermore the study examines to what extent these or other strategic approaches are used in practice and finally makes recommendations to promote the optimum tenant mix in shopping centres. A literature review was conducted to determine what the theory reveals about the shopping centre industry. This was followed by an empirical survey conducted in the Port Elizabeth area of the Nelson Mandela Metropole. Finally the findings and theory were compared to make conclusions and suggest recommendation to achieve synergy in shopping centres through a optimum tenant mix.
- Full Text:
- Date Issued: 2013
- Authors: De Villiers, Garth Elroy
- Date: 2013
- Subjects: Retail trade , Shopping centers , Marketing
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8756 , http://hdl.handle.net/10948/d1011658 , Retail trade , Shopping centers , Marketing
- Description: The shopping centre has evolved into an integral part of modern day society. New generations especially are unable to imagine a world without shopping centres. In 2008 a world wide economic down turn emphasized the competition to attract a buying market to shopping centres, some centres thrived and some centres struggled. The need to understand what creates these different responses to highly competitive scenarios is discussed in this study, with particular attention given to the tenant mix that exists in different shopping centres. Criteria that determine an optimum tenant mix are examined and the constraining factors are discussed. A literature review of shopping centres is discussed and the evolution of the shopping centre to our current day understanding of the term shopping centre is examined. Accepted definitions and categorisations of shopping centres along with a brief history of the shopping centre, as revealed by the literature, is presented. To create a tenant mix the body of tenants needs to be divided into sub- categories and various ways to achieve this are examined. The objectives of this study are to determine what strategic approaches to managing the tenant mix exists in the literature and what factors determine the formulation of this mix. Furthermore the study examines to what extent these or other strategic approaches are used in practice and finally makes recommendations to promote the optimum tenant mix in shopping centres. A literature review was conducted to determine what the theory reveals about the shopping centre industry. This was followed by an empirical survey conducted in the Port Elizabeth area of the Nelson Mandela Metropole. Finally the findings and theory were compared to make conclusions and suggest recommendation to achieve synergy in shopping centres through a optimum tenant mix.
- Full Text:
- Date Issued: 2013
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