A proposed sustainable funding framework for the public broadcaster in South Africa
- Authors: Nyembezi, Cydric Luvuyo
- Date: 2018
- Subjects: South African Broadcasting Corporation -- Finance , Finance, Public -- South Africa Sustainable development -- South Africa
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/34443 , vital:33379
- Description: Public service broadcasting in South Africa is the responsibility of the South African Broadcasting Corporation (SABC), which is the only national public service broadcaster mandated through the South African Broadcasting Act. Consequently, the SABC is meant to be a tool for information, entertainment and education that is accessible by all citizens, regardless of their social and economic status in the community. However, like all enterprises, the SABC requires a sustainable source of revenue to function effectively. It is of the utmost importance that the SABC has the necessary resources and stable source of revenue to fulfil its public service responsibilities, as a lack of proper resources and insufficient funds can hinder the provision of these services. The global economic crisis has put all public and private sector companies under financial pressure. The effect of this financial pressure was felt by the SABC and led to financial loss, subsequently posing a serious threat to the financial sustainability of the SABC. Given this situation, this study sought to develop a sustainable funding framework by identifying factors that influence the financial sustainability of the public broadcaster in South Africa and to provide alternative strategies for improving the financial sustainability of the public broadcaster in South Africa, which has thus far proved unsustainable and insecure. Past research has focused mainly on defining a public service broadcaster or a public mandate, or considered the future of public service broadcasters. In these past studies, researchers mostly debated the SABC funding challenges without attempting to develop a funding framework for the SABC. To achieve the objectives of this study a quantitative approach using a web-based distribution survey method was adopted to test the hypotheses. The participants were randomly selected in each provincial SABC office from the database of managers, unionised and non-unionised employees, as well as the database list of freelancers. A total of 432 participants, selected through a stratification sampling technique, were considered and 175 respondents completed the survey. However, after data clean-up only 168 respondents’ data was usable. Based on the analysis of various secondary sources, a theoretical framework regarding sustainable funding of the public broadcaster in South Africa was constructed. The proposed theoretical framework indicated that the intervening variable, which is sustainable funding, is possibly influenced by three independent variables namely, internal stakeholders, a competitive environment and the management of resources. The perceived outcomes (dependent variables) of a sustainably funded public broadcaster were identified as customer benefits and organisational performance. The computer programme STATISTICA was used for data analysis. Descriptive statistics was used to summarise the data of the respondents and allow easy interpretation by the researcher. Inferential statistical analysis was used to test for relationships between identified variables using a validity test, reliability test and correlation and regression analysis. The empirical results revealed that sustainable funding formed two separate intervening variables. These variables were renamed sustainable funding enabler and sustainable funding as part of management control. The dependent variable customer benefits and organisational performance also loaded onto a single factor and was renamed organisational outcomes. Given the results, it was determined that internal stakeholders, competitive environment and management of resources have a significant positive influence on the sustainable funding enabler for the public broadcaster. In turn, sustainable funding enabler had a significant positive influence on the organisational outcomes (customer benefits and performance). On the other hand, only the management of resources had a positive influence on sustainable funding as part of management control of the public broadcaster. Furthermore, sustainable funding as part of management control still had a significant positive influence on the organisational outcomes. The majority of the respondents agreed in their responses in relation to the variable items measuring sustainable funding as a part of management control and its influence to the organisational outcomes of the public broadcaster. In conclusion, sustainable funding of the public broadcaster is influenced by the identified variables, namely internal stakeholders, competitive environment and management of resources. In turn, sustainable funding has a positive influence on the organisational outcomes (customer benefits and performance). It is envisaged that the empirical evidence provided in this study will assist the SABC in understanding the factors influencing financial sustainability and thereby assist the organisation during strategy development and decision making. This study provides relevant and practical recommendations that will make the SABC financially sustainable. Finally, the objectives of this study were achieved and the research questions were answered. This study can also act as a foundation for other studies, thereby contributing to the body of knowledge.
- Full Text:
- Date Issued: 2018
- Authors: Nyembezi, Cydric Luvuyo
- Date: 2018
- Subjects: South African Broadcasting Corporation -- Finance , Finance, Public -- South Africa Sustainable development -- South Africa
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/34443 , vital:33379
- Description: Public service broadcasting in South Africa is the responsibility of the South African Broadcasting Corporation (SABC), which is the only national public service broadcaster mandated through the South African Broadcasting Act. Consequently, the SABC is meant to be a tool for information, entertainment and education that is accessible by all citizens, regardless of their social and economic status in the community. However, like all enterprises, the SABC requires a sustainable source of revenue to function effectively. It is of the utmost importance that the SABC has the necessary resources and stable source of revenue to fulfil its public service responsibilities, as a lack of proper resources and insufficient funds can hinder the provision of these services. The global economic crisis has put all public and private sector companies under financial pressure. The effect of this financial pressure was felt by the SABC and led to financial loss, subsequently posing a serious threat to the financial sustainability of the SABC. Given this situation, this study sought to develop a sustainable funding framework by identifying factors that influence the financial sustainability of the public broadcaster in South Africa and to provide alternative strategies for improving the financial sustainability of the public broadcaster in South Africa, which has thus far proved unsustainable and insecure. Past research has focused mainly on defining a public service broadcaster or a public mandate, or considered the future of public service broadcasters. In these past studies, researchers mostly debated the SABC funding challenges without attempting to develop a funding framework for the SABC. To achieve the objectives of this study a quantitative approach using a web-based distribution survey method was adopted to test the hypotheses. The participants were randomly selected in each provincial SABC office from the database of managers, unionised and non-unionised employees, as well as the database list of freelancers. A total of 432 participants, selected through a stratification sampling technique, were considered and 175 respondents completed the survey. However, after data clean-up only 168 respondents’ data was usable. Based on the analysis of various secondary sources, a theoretical framework regarding sustainable funding of the public broadcaster in South Africa was constructed. The proposed theoretical framework indicated that the intervening variable, which is sustainable funding, is possibly influenced by three independent variables namely, internal stakeholders, a competitive environment and the management of resources. The perceived outcomes (dependent variables) of a sustainably funded public broadcaster were identified as customer benefits and organisational performance. The computer programme STATISTICA was used for data analysis. Descriptive statistics was used to summarise the data of the respondents and allow easy interpretation by the researcher. Inferential statistical analysis was used to test for relationships between identified variables using a validity test, reliability test and correlation and regression analysis. The empirical results revealed that sustainable funding formed two separate intervening variables. These variables were renamed sustainable funding enabler and sustainable funding as part of management control. The dependent variable customer benefits and organisational performance also loaded onto a single factor and was renamed organisational outcomes. Given the results, it was determined that internal stakeholders, competitive environment and management of resources have a significant positive influence on the sustainable funding enabler for the public broadcaster. In turn, sustainable funding enabler had a significant positive influence on the organisational outcomes (customer benefits and performance). On the other hand, only the management of resources had a positive influence on sustainable funding as part of management control of the public broadcaster. Furthermore, sustainable funding as part of management control still had a significant positive influence on the organisational outcomes. The majority of the respondents agreed in their responses in relation to the variable items measuring sustainable funding as a part of management control and its influence to the organisational outcomes of the public broadcaster. In conclusion, sustainable funding of the public broadcaster is influenced by the identified variables, namely internal stakeholders, competitive environment and management of resources. In turn, sustainable funding has a positive influence on the organisational outcomes (customer benefits and performance). It is envisaged that the empirical evidence provided in this study will assist the SABC in understanding the factors influencing financial sustainability and thereby assist the organisation during strategy development and decision making. This study provides relevant and practical recommendations that will make the SABC financially sustainable. Finally, the objectives of this study were achieved and the research questions were answered. This study can also act as a foundation for other studies, thereby contributing to the body of knowledge.
- Full Text:
- Date Issued: 2018
An adaptive internet management model for higher education institutions in South Africa
- Boshoff, Ryno, Cullen, Margaret
- Authors: Boshoff, Ryno , Cullen, Margaret
- Date: 2018
- Subjects: Internet governance -- South Africa , Internet in higher education -- South Africa Internet -- South Africa -- Management Education, Higher -- South Africa
- Language: English
- Type: Thesis , Doctoral , DBA
- Identifier: http://hdl.handle.net/10948/17428 , vital:28331
- Description: It has become standard practice at Higher Education Institutions (HEIs) for their Internet management and relevant Information and Communication Technology (ICT) resources, specifically Internet resources, to be continuously investigated by HEI Management as well as by their users. The reason is that the Internet has become the foundation on which most ICT and business resources function and therefore is labelled as a distinctive competency for the HEI. HEIs, however, have limited ICT Internet resources and are expected to use these resources optimally, to ensure efficient and effective Internet connectivity on all campuses and to all users and systems. The management of Internet resources at South African Higher Education Institutions (SA HEIs) are the focus of this thesis. The primary purpose therefore, is to provide a proposed adaptive Internet Management Model for HEIs which will assist them to achieve prime value from their Internet management resources. This was realised by firstly; identifying the current Internet Management Business Models of the SA HEI landscape; secondly, determining what the Internet users of the Nelson Mandela University, a South African Higher Education Institute situated in the Eastern and Western Cape area in South Africa, were using the Internet for; thirdly, comparing these findings to the actual Nelson Mandela University Firewall data and lastly, using the combined findings to draw conclusions and create a proposed adaptive Internet Management Model for HEIs. This can assist the HEI ICT Management team to realign the Internet resources to match the current business and customer requirements. This thesis is an exploratory, mixed method study which consists of literature studies, surveys and cross sectional studies. The literature studies were conducted on secondary sources to identify the national and international governance structures that influence Internet management. The empirical study which consisted of two surveys was compiled from existing surveys as well as from literature studies and was completed by its respective respondent groups. The first survey was used to gain insight into what was considered the standard Internet Management Business Model at HEIs in South Africa. The second survey was used to gain insight how the Internet was being used at Nelson Mandela University by staff and students. Lastly, an extract of the Nelson Mandela University Firewall data were gathered and used to confirm or deny results from the previous survey. The findings of the first survey, HEI Internet Management Survey (HEIIMS), confirmed that the Internet and its relevant resources are extremely important to all HEIs. The HEIs Internet Management Business Models are to a large extent aligned with the National Research an Education Networks (NRENs) business models with some adjustments. The HEIs indicated that they cater for a large Internet community but do not differentiate between them. The findings do, however, specify that some differentiation does take place. The HEI Internet is provided to the Internet community at no cost and is funded by Council funds. The requirements of staff and students are mostly similar with some priority differences to key content needs. The Internet resources of the HEIs are very much aligned to support the physical infrastructure of the Internet. HEIs consider the NRENs to be key partners and suppliers with additional local suppliers used as secondary support. The second survey, Nelson Mandela University Internet Usage Survey (NMUIUS), indicated that there was a wide gap between how the Internet was used by the staff and students. The findings indicated that staff tend to be more aware of the policies and surrounding practices while students appeared somewhat unaware. The staff and students have different needs for the Internet and these needs also change slightly according to the time of day and day of the week. Regarding content access (including Firewall data), some of the users said Internet practices were true whilst others were false. The majority of those giving a false opinion said that said Internet practices were focused on activities linked to cyberloafing content. In addition, they stated that these activities were undersold, meaning that they said that they access the Internet content rarely while the Firewall data indicated that it was frequently being accessed and by many users. It was clear that the staff received a pleasant Nelson Mandela University Internet experience while the students received a slightly degraded Internet experience. The study concluded with the development of a proposed adaptive Internet Management Model for HEIs and recommendations and considerations on how to improve the current Nelson Mandela University Internet management strategy. This thesis makes a contribution towards the body of knowledge by identifying and discussing current national and international Internet Governance (IG) practices. It continues by identifying the current SA NRENs and their business models which overflow into the HEI landscape. This is followed by an investigation into the various HEI Internet Management Business Models, current usage of the Nelson Mandela University Internet and patterns of use and Nelson Mandela University Firewall data. The thesis will therefore assist readers to understand the effective and efficient management of their Internet usage requirements and the provision of Internet resources. This in turn, will confirm that the availability of the Internet for its users and systems becomes a productive, reliable and pleasant experience.
- Full Text:
- Date Issued: 2018
- Authors: Boshoff, Ryno , Cullen, Margaret
- Date: 2018
- Subjects: Internet governance -- South Africa , Internet in higher education -- South Africa Internet -- South Africa -- Management Education, Higher -- South Africa
- Language: English
- Type: Thesis , Doctoral , DBA
- Identifier: http://hdl.handle.net/10948/17428 , vital:28331
- Description: It has become standard practice at Higher Education Institutions (HEIs) for their Internet management and relevant Information and Communication Technology (ICT) resources, specifically Internet resources, to be continuously investigated by HEI Management as well as by their users. The reason is that the Internet has become the foundation on which most ICT and business resources function and therefore is labelled as a distinctive competency for the HEI. HEIs, however, have limited ICT Internet resources and are expected to use these resources optimally, to ensure efficient and effective Internet connectivity on all campuses and to all users and systems. The management of Internet resources at South African Higher Education Institutions (SA HEIs) are the focus of this thesis. The primary purpose therefore, is to provide a proposed adaptive Internet Management Model for HEIs which will assist them to achieve prime value from their Internet management resources. This was realised by firstly; identifying the current Internet Management Business Models of the SA HEI landscape; secondly, determining what the Internet users of the Nelson Mandela University, a South African Higher Education Institute situated in the Eastern and Western Cape area in South Africa, were using the Internet for; thirdly, comparing these findings to the actual Nelson Mandela University Firewall data and lastly, using the combined findings to draw conclusions and create a proposed adaptive Internet Management Model for HEIs. This can assist the HEI ICT Management team to realign the Internet resources to match the current business and customer requirements. This thesis is an exploratory, mixed method study which consists of literature studies, surveys and cross sectional studies. The literature studies were conducted on secondary sources to identify the national and international governance structures that influence Internet management. The empirical study which consisted of two surveys was compiled from existing surveys as well as from literature studies and was completed by its respective respondent groups. The first survey was used to gain insight into what was considered the standard Internet Management Business Model at HEIs in South Africa. The second survey was used to gain insight how the Internet was being used at Nelson Mandela University by staff and students. Lastly, an extract of the Nelson Mandela University Firewall data were gathered and used to confirm or deny results from the previous survey. The findings of the first survey, HEI Internet Management Survey (HEIIMS), confirmed that the Internet and its relevant resources are extremely important to all HEIs. The HEIs Internet Management Business Models are to a large extent aligned with the National Research an Education Networks (NRENs) business models with some adjustments. The HEIs indicated that they cater for a large Internet community but do not differentiate between them. The findings do, however, specify that some differentiation does take place. The HEI Internet is provided to the Internet community at no cost and is funded by Council funds. The requirements of staff and students are mostly similar with some priority differences to key content needs. The Internet resources of the HEIs are very much aligned to support the physical infrastructure of the Internet. HEIs consider the NRENs to be key partners and suppliers with additional local suppliers used as secondary support. The second survey, Nelson Mandela University Internet Usage Survey (NMUIUS), indicated that there was a wide gap between how the Internet was used by the staff and students. The findings indicated that staff tend to be more aware of the policies and surrounding practices while students appeared somewhat unaware. The staff and students have different needs for the Internet and these needs also change slightly according to the time of day and day of the week. Regarding content access (including Firewall data), some of the users said Internet practices were true whilst others were false. The majority of those giving a false opinion said that said Internet practices were focused on activities linked to cyberloafing content. In addition, they stated that these activities were undersold, meaning that they said that they access the Internet content rarely while the Firewall data indicated that it was frequently being accessed and by many users. It was clear that the staff received a pleasant Nelson Mandela University Internet experience while the students received a slightly degraded Internet experience. The study concluded with the development of a proposed adaptive Internet Management Model for HEIs and recommendations and considerations on how to improve the current Nelson Mandela University Internet management strategy. This thesis makes a contribution towards the body of knowledge by identifying and discussing current national and international Internet Governance (IG) practices. It continues by identifying the current SA NRENs and their business models which overflow into the HEI landscape. This is followed by an investigation into the various HEI Internet Management Business Models, current usage of the Nelson Mandela University Internet and patterns of use and Nelson Mandela University Firewall data. The thesis will therefore assist readers to understand the effective and efficient management of their Internet usage requirements and the provision of Internet resources. This in turn, will confirm that the availability of the Internet for its users and systems becomes a productive, reliable and pleasant experience.
- Full Text:
- Date Issued: 2018
Beneficiary perceptions regarding farm worker equity share schemes in South Africa
- Authors: Xolo, Siyavuya Nicholas
- Date: 2018
- Subjects: Investments -- South Africa , Investment analysis Land reform -- South Africa Agricultural laborers -- South Africa
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/36323 , vital:33920
- Description: The study aimed to assess beneficiary perceptions regarding farm worker equity share schemes in South Africa. Farm worker equity share schemes started in the early 1990s with the aim of having a special arrangement pertaining to the ownership and operation of a farm between the farmer and the farm workers. This was intended to assist farm workers in not only remaining as farm workers but also to gain ownership of the farm. This could lead to the empowerment of farm workers, better working conditions, improved living standards and their rights to land ownership. Farm worker equity share schemes have been widely reported as having failed to meet their intended objectives, thus, in 2009, the Department of Rural Development and Land Reform initiated a study to assess the implementation of equity share schemes. Although the report was not made public, it reports that out of the 88 equity share schemes at the time, only nine managed to pay dividends ranging from R200 to R2000 per year. As a result, the Department of Rural Development and Land Reform put a moratorium on equity share schemes; this was however removed in 2011. It is against this background that this study was undertaken to assess beneficiaries’ perceptions regarding farm worker equity share schemes in South Africa. A positivistic research paradigm was employed in this study, by means of quantitative research. Secondary data in the form of textbooks, journal articles and Internet sources provided the theoretical framework for this study. Primary data was obtained using the survey method, by means of self-administered structured questionnaires. Convenience and purposive sampling were applied in order to select 20 farms that use equity share schemes. The farms selected for this study were located in the Eastern Cape, Gauteng, Mpumalanga and the Western Cape provinces, covering a variety of farming activities such as citrus fruits, crops, vegetables and wineries. Ideally, a total of 15 farm workers per farm were targeted. However, due to a variation in these farm worker equity share schemes, on some farms less than 15 workers and in others more than 15 workers were selected for the study; this resulted in a total sample size of 341 farm workers. Ten null-hypotheses and a hypothetical model of beneficiary perceptions regarding farm worker equity share schemes were tested. The influence of seven independent variables were tested, these are: stakeholder trust, operational risks, government interventions, two-way communication, farm worker empowerment, training and skills development, and access to resources on farm worker equity share schemes. In addition, the influence of farm worker equity share schemes on three dependent variables, namely, farming performance, sustainability and employee expectations were tested. The Statistica (version 13.2) computer programme was used to analyse the results by means of advanced statistical techniques (such as exploratory factor analysis, regression and correlation analyses) as well as descriptive analysis and frequency distributions. After various statistical procedures, the model was re-specified; some of the variables were then renamed and the hypotheses were adjusted accordingly. The empirical results showed that three key variables to the success of farm worker equity share schemes are stakeholder trust, government interventions and farm owner support. It was determined that these key variables could lead to increased farming performance, farming sustainability and meeting employee expectations. This study provided useful and practical guidelines to farm owners and administrators of equity share schemes, so as to ensure effective strategising that could enhance their competitiveness and long term survival. The findings of this study could inform strategy policy formulation and implementation in the agricultural sector, as pertaining to farm worker equity share schemes. The study used a sound and well-developed research design and methodology, which has been justified and successfully applied to this research; this method can be utilised by other similar studies to conduct empirical research in the field of farm worker equity share schemes. It is envisaged that the results and recommendations of this study could be used to implement effective strategies that could ensure the effective functioning of farm worker equity share schemes in South Africa.
- Full Text:
- Date Issued: 2018
- Authors: Xolo, Siyavuya Nicholas
- Date: 2018
- Subjects: Investments -- South Africa , Investment analysis Land reform -- South Africa Agricultural laborers -- South Africa
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/36323 , vital:33920
- Description: The study aimed to assess beneficiary perceptions regarding farm worker equity share schemes in South Africa. Farm worker equity share schemes started in the early 1990s with the aim of having a special arrangement pertaining to the ownership and operation of a farm between the farmer and the farm workers. This was intended to assist farm workers in not only remaining as farm workers but also to gain ownership of the farm. This could lead to the empowerment of farm workers, better working conditions, improved living standards and their rights to land ownership. Farm worker equity share schemes have been widely reported as having failed to meet their intended objectives, thus, in 2009, the Department of Rural Development and Land Reform initiated a study to assess the implementation of equity share schemes. Although the report was not made public, it reports that out of the 88 equity share schemes at the time, only nine managed to pay dividends ranging from R200 to R2000 per year. As a result, the Department of Rural Development and Land Reform put a moratorium on equity share schemes; this was however removed in 2011. It is against this background that this study was undertaken to assess beneficiaries’ perceptions regarding farm worker equity share schemes in South Africa. A positivistic research paradigm was employed in this study, by means of quantitative research. Secondary data in the form of textbooks, journal articles and Internet sources provided the theoretical framework for this study. Primary data was obtained using the survey method, by means of self-administered structured questionnaires. Convenience and purposive sampling were applied in order to select 20 farms that use equity share schemes. The farms selected for this study were located in the Eastern Cape, Gauteng, Mpumalanga and the Western Cape provinces, covering a variety of farming activities such as citrus fruits, crops, vegetables and wineries. Ideally, a total of 15 farm workers per farm were targeted. However, due to a variation in these farm worker equity share schemes, on some farms less than 15 workers and in others more than 15 workers were selected for the study; this resulted in a total sample size of 341 farm workers. Ten null-hypotheses and a hypothetical model of beneficiary perceptions regarding farm worker equity share schemes were tested. The influence of seven independent variables were tested, these are: stakeholder trust, operational risks, government interventions, two-way communication, farm worker empowerment, training and skills development, and access to resources on farm worker equity share schemes. In addition, the influence of farm worker equity share schemes on three dependent variables, namely, farming performance, sustainability and employee expectations were tested. The Statistica (version 13.2) computer programme was used to analyse the results by means of advanced statistical techniques (such as exploratory factor analysis, regression and correlation analyses) as well as descriptive analysis and frequency distributions. After various statistical procedures, the model was re-specified; some of the variables were then renamed and the hypotheses were adjusted accordingly. The empirical results showed that three key variables to the success of farm worker equity share schemes are stakeholder trust, government interventions and farm owner support. It was determined that these key variables could lead to increased farming performance, farming sustainability and meeting employee expectations. This study provided useful and practical guidelines to farm owners and administrators of equity share schemes, so as to ensure effective strategising that could enhance their competitiveness and long term survival. The findings of this study could inform strategy policy formulation and implementation in the agricultural sector, as pertaining to farm worker equity share schemes. The study used a sound and well-developed research design and methodology, which has been justified and successfully applied to this research; this method can be utilised by other similar studies to conduct empirical research in the field of farm worker equity share schemes. It is envisaged that the results and recommendations of this study could be used to implement effective strategies that could ensure the effective functioning of farm worker equity share schemes in South Africa.
- Full Text:
- Date Issued: 2018
Local tourism governance of destination marketing organisations
- Authors: Bartis, Hugh Henry
- Date: 2018
- Subjects: Place marketing Tourism -- Marketing
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/17799 , vital:28455
- Description: Globally tourism is one of the biggest industries and its role is considered key in economic development. In South Africa, tourism is one of the main economic drivers. Thus, tourism contributes to the gross domestic product, generates foreign exchange and provides sustainable employment opportunities. In order to facilitate local economic development (LED), local destination marketing organisations (DMOs) need to ensure that their operations are geared towards optimising the economic advantages related to tourism growth and development. As a result the DMOs must be strategic and well-managed. One way of achieving this is to ensure that the board of directors and specifically the non-executive directors (NEDs) practise good governance. In South Africa, three (3) types of DMOs are found, namely those that are funded by local government and incorporated into the municipality. The second type of DMOs is funded by the private sector. The third type of DMOs is those funded by both the local government and the private sector. In this case, the DMO has an agreement with the local government in terms of what their mandate is and what the agreed outcomes would be. A board of directors, comprising both executive directors (EDs) and nonexecutive directors (NEDs) is responsible for the governance of the local DMO. The main research problem of the study is the attributes and experience of the nonexecutive directors that serve on the boards of DMOs in accordance with developmental standards of best practices. In order to address the main problem, the following research objectives were formulated: To identify best practice by examining the literature as to how NEDs are prepared to serve on boards of both listed and non-listed organisations. To determine whether any policy frameworks provide guidance to NEDs serving on DMOs in South Africa. To examine whether any training or preparatory programmes exist specifically for NEDs in DMOs. To investigate whether NEDs should have specific attributes that would improve their governance of DMOs. To develop a set of recommendations that would assist NEDs to play a more effective role when executing their responsibilities. In order to address these research objectives, a quantitative research methodology was adopted sampling all the DMOs in South Africa that could be identified and were governed by a board of directors. For this purpose, a self-completed questionnaire was distributed to the board of directors of DMOs and specifically the non-executive directors. The results of the study indicated that no guidelines existed that DMOs could follow to better prepare the NEDs of local DMOs. Furthermore, no policy frameworks provide guidance to NEDs serving on local DMOs. The only guidelines that exist are generic guidelines of the King IV Report for NEDs of listed and non-listed organisations. In addition, Pike (2016:108) listed a number of characteristics of good governance. The study also revealed that no training or preparatory programmes exist for the NEDs of local DMOs. Finally, the study highlighted five (5) attributes that NEDs consider as critical in fulfilling their obligations. These include the empowerment of NEDs, the commitment of NEDs, communication with NEDs, job satisfaction of the NEDs and the need for NEDs to understand policy frameworks relevant to their tasks.
- Full Text:
- Date Issued: 2018
- Authors: Bartis, Hugh Henry
- Date: 2018
- Subjects: Place marketing Tourism -- Marketing
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/17799 , vital:28455
- Description: Globally tourism is one of the biggest industries and its role is considered key in economic development. In South Africa, tourism is one of the main economic drivers. Thus, tourism contributes to the gross domestic product, generates foreign exchange and provides sustainable employment opportunities. In order to facilitate local economic development (LED), local destination marketing organisations (DMOs) need to ensure that their operations are geared towards optimising the economic advantages related to tourism growth and development. As a result the DMOs must be strategic and well-managed. One way of achieving this is to ensure that the board of directors and specifically the non-executive directors (NEDs) practise good governance. In South Africa, three (3) types of DMOs are found, namely those that are funded by local government and incorporated into the municipality. The second type of DMOs is funded by the private sector. The third type of DMOs is those funded by both the local government and the private sector. In this case, the DMO has an agreement with the local government in terms of what their mandate is and what the agreed outcomes would be. A board of directors, comprising both executive directors (EDs) and nonexecutive directors (NEDs) is responsible for the governance of the local DMO. The main research problem of the study is the attributes and experience of the nonexecutive directors that serve on the boards of DMOs in accordance with developmental standards of best practices. In order to address the main problem, the following research objectives were formulated: To identify best practice by examining the literature as to how NEDs are prepared to serve on boards of both listed and non-listed organisations. To determine whether any policy frameworks provide guidance to NEDs serving on DMOs in South Africa. To examine whether any training or preparatory programmes exist specifically for NEDs in DMOs. To investigate whether NEDs should have specific attributes that would improve their governance of DMOs. To develop a set of recommendations that would assist NEDs to play a more effective role when executing their responsibilities. In order to address these research objectives, a quantitative research methodology was adopted sampling all the DMOs in South Africa that could be identified and were governed by a board of directors. For this purpose, a self-completed questionnaire was distributed to the board of directors of DMOs and specifically the non-executive directors. The results of the study indicated that no guidelines existed that DMOs could follow to better prepare the NEDs of local DMOs. Furthermore, no policy frameworks provide guidance to NEDs serving on local DMOs. The only guidelines that exist are generic guidelines of the King IV Report for NEDs of listed and non-listed organisations. In addition, Pike (2016:108) listed a number of characteristics of good governance. The study also revealed that no training or preparatory programmes exist for the NEDs of local DMOs. Finally, the study highlighted five (5) attributes that NEDs consider as critical in fulfilling their obligations. These include the empowerment of NEDs, the commitment of NEDs, communication with NEDs, job satisfaction of the NEDs and the need for NEDs to understand policy frameworks relevant to their tasks.
- Full Text:
- Date Issued: 2018
Parental influences on the next generation’s intention to join the family business
- Authors: Saunders, Shelley Beryl
- Date: 2018
- Subjects: Family-owned business enterprises -- Succession , Family-owned business enterprises -- Management Family corporations -- Management Success in business
- Language: English
- Type: Thesis , Doctoral , DCom
- Identifier: http://hdl.handle.net/10948/35072 , vital:33612
- Description: Family businesses play an important role worldwide and in South Africa, in terms of their economic contribution and their ability to create jobs. However, the unwillingness of next generation family members (NGFMs) to join the family business seriously jeopardises its long-term survival. This is a matter of great concern for family business owners who in general have a strong desire to pass on the business to the next generation and to preserve the family’s legacy. Of the many factors relating to a person’s choice of career, parents are by far the most influential. Against this background, the purpose of this study was to gain a better understanding of the influence that parents have on the NGFM’s intentions to join the family business as well as the factors that moderate this influence. Establishing how parents influence an NGFM’s intention to join the family business makes an important theoretical contribution to family business, succession and entrepreneurial literatures, and holds both practical and theoretical relevance. The literature review provided an overview of the field of family business and discussed the nature of these businesses. Several frameworks, theories and perspectives relating to family businesses were elaborated on. The important role that family businesses play in the economies of countries and the unique challenges they face were highlighted. One of the most important challenges facing family businesses is that of transgenerational succession and the willingness of the next generation to make the family business their career choice. Several behaviour and career choice theories were discussed, particularly in relation to the South African context, and a summary of all the factors influencing career choice in terms of these theories was presented. Several parental influences on career choice were identified and examined in detail, namely Parent–child relationship, Parents’ job characteristics, Parental financial security, Parental job satisfaction, Parental identification, Parental expectations, Parental support and Parental style. Additionally, the influence of each parental influences on NGFMs, in a family business context, was highlighted. Based on anecdotal and empirical support, these parental influences were hypothesised as influencing the dependent variable in this study, namely Intention to join the family business. Based on the social cognitive career theory, Self-efficacy and Outcome expectations were hypothesised as moderating the aforementioned relationships. This study adopted a positivist research paradigm and a quantitative methodological approach that was deductive in nature. The methodology adopted to collect primary data was a cross-sectional analytical survey. A structured questionnaire was distributed to respondents who were identified by means of judgemental sampling and 453 completed questionnaires were subjected to statistical analysis. The validity of the scales measuring the dependent, moderating and independent variables was assessed by means of factor analysis and the reliability thereof by calculating Cronbach’s alpha coefficients. Both descriptive and inferential statistics were calculated. Multiple regression analysis (MRA) was used to assess the hypothesised relationships. The findings show that only one third of the respondents agreed that they had Intentions to join the family business. Furthermore, the results of the MRA reported significant and positive relationships between the independent variables Parental expectations, Perceived parental outcomes, and Parental identification, and the dependent variable Intention to join the family business. The results of the moderated regression analysis revealed that Self-efficacy and Outcome expectations do not moderate the relationships between all the parental influences investigated and Intention to join the family business as hypothesised. However, a significant positive relationship at the ten per cent confidence level was reported between the interaction effect, Self-efficacy x Perceived parental outcomes, and Intention to join the family business. A significant positive relationship at the five per cent confidence level was also reported between the interaction effect Outcome expectations x Parental identification, and Intention to join the family business. Based on the findings of this study, numerous recommendations were made. This study makes a contribution to both theory and practice. In terms of theory, the results have highlighted the applicability of both the theory of planned behaviour and the social cognitive career theory in explaining an NGFM’s Intention to join the family business. In addition, the applicability of these theories in the family business context has been confirmed. This study also contributes to the family business literature in that it provides new insights into how parents influence one of family businesses’ biggest challenges, namely their children not wanting to take over the family business. In terms of practice, the findings show that that several of the parental influences investigated do indeed increase the intention of NGFMs to join the family business. It is anticipated that these findings will encourage parents who own family businesses to take note of how they influence their children’s decision whether to join them in the family business, and ultimately to contribute to its possible long-term survival and success.
- Full Text:
- Date Issued: 2018
- Authors: Saunders, Shelley Beryl
- Date: 2018
- Subjects: Family-owned business enterprises -- Succession , Family-owned business enterprises -- Management Family corporations -- Management Success in business
- Language: English
- Type: Thesis , Doctoral , DCom
- Identifier: http://hdl.handle.net/10948/35072 , vital:33612
- Description: Family businesses play an important role worldwide and in South Africa, in terms of their economic contribution and their ability to create jobs. However, the unwillingness of next generation family members (NGFMs) to join the family business seriously jeopardises its long-term survival. This is a matter of great concern for family business owners who in general have a strong desire to pass on the business to the next generation and to preserve the family’s legacy. Of the many factors relating to a person’s choice of career, parents are by far the most influential. Against this background, the purpose of this study was to gain a better understanding of the influence that parents have on the NGFM’s intentions to join the family business as well as the factors that moderate this influence. Establishing how parents influence an NGFM’s intention to join the family business makes an important theoretical contribution to family business, succession and entrepreneurial literatures, and holds both practical and theoretical relevance. The literature review provided an overview of the field of family business and discussed the nature of these businesses. Several frameworks, theories and perspectives relating to family businesses were elaborated on. The important role that family businesses play in the economies of countries and the unique challenges they face were highlighted. One of the most important challenges facing family businesses is that of transgenerational succession and the willingness of the next generation to make the family business their career choice. Several behaviour and career choice theories were discussed, particularly in relation to the South African context, and a summary of all the factors influencing career choice in terms of these theories was presented. Several parental influences on career choice were identified and examined in detail, namely Parent–child relationship, Parents’ job characteristics, Parental financial security, Parental job satisfaction, Parental identification, Parental expectations, Parental support and Parental style. Additionally, the influence of each parental influences on NGFMs, in a family business context, was highlighted. Based on anecdotal and empirical support, these parental influences were hypothesised as influencing the dependent variable in this study, namely Intention to join the family business. Based on the social cognitive career theory, Self-efficacy and Outcome expectations were hypothesised as moderating the aforementioned relationships. This study adopted a positivist research paradigm and a quantitative methodological approach that was deductive in nature. The methodology adopted to collect primary data was a cross-sectional analytical survey. A structured questionnaire was distributed to respondents who were identified by means of judgemental sampling and 453 completed questionnaires were subjected to statistical analysis. The validity of the scales measuring the dependent, moderating and independent variables was assessed by means of factor analysis and the reliability thereof by calculating Cronbach’s alpha coefficients. Both descriptive and inferential statistics were calculated. Multiple regression analysis (MRA) was used to assess the hypothesised relationships. The findings show that only one third of the respondents agreed that they had Intentions to join the family business. Furthermore, the results of the MRA reported significant and positive relationships between the independent variables Parental expectations, Perceived parental outcomes, and Parental identification, and the dependent variable Intention to join the family business. The results of the moderated regression analysis revealed that Self-efficacy and Outcome expectations do not moderate the relationships between all the parental influences investigated and Intention to join the family business as hypothesised. However, a significant positive relationship at the ten per cent confidence level was reported between the interaction effect, Self-efficacy x Perceived parental outcomes, and Intention to join the family business. A significant positive relationship at the five per cent confidence level was also reported between the interaction effect Outcome expectations x Parental identification, and Intention to join the family business. Based on the findings of this study, numerous recommendations were made. This study makes a contribution to both theory and practice. In terms of theory, the results have highlighted the applicability of both the theory of planned behaviour and the social cognitive career theory in explaining an NGFM’s Intention to join the family business. In addition, the applicability of these theories in the family business context has been confirmed. This study also contributes to the family business literature in that it provides new insights into how parents influence one of family businesses’ biggest challenges, namely their children not wanting to take over the family business. In terms of practice, the findings show that that several of the parental influences investigated do indeed increase the intention of NGFMs to join the family business. It is anticipated that these findings will encourage parents who own family businesses to take note of how they influence their children’s decision whether to join them in the family business, and ultimately to contribute to its possible long-term survival and success.
- Full Text:
- Date Issued: 2018
The role of family structure and financial socialisation in influencing students' financial capabilities
- Authors: Antoni, Xolile Lucas
- Date: 2018
- Subjects: Finance, Personal , Families -- Economic aspects Finance -- Social aspects
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/21505 , vital:29531
- Description: This research used three theories to develop a theoretical framework that investigated the role of family structures and financial socialisation in influencing students’ levels of financial knowledge, attitudes, self-efficacy and behaviour (financial capabilities). It also examined the mediating role of family financial situation in the relationship between the family structure and the mechanisms of financial socialisation. The theories of consumer socialisation, family financial socialisation and family structure model, guided the development of a proposed theoretical framework and development of five major hypotheses. To answer the research questions of the study and test the hypotheses, this study followed a quantitative survey research design. Undergraduate students in the Faculty of Business and Economic Sciences completed 350 questionnaires. Using exploratory factor analyses results, the theoretical framework was updated, and statistical relationships tested. Simple regression analysis results showed that students who were born or raised in an intact family structure reported more financial socialisation in terms of the mechanisms of financial socialisation than students who were born or raised in non-intact family structures. Simple regression results showed that intact family structures had positive significant relationships with four of the six components of the mechanisms of financial socialisation. Furthermore, intact family structures had negative significant relationships with two components of the mechanisms of financial socialisation. Multiple regression results showed four components of the mechanisms of financial socialisation (teaching and monitoring, reinforcement of financial behaviour, modelling of financial behaviour and financial conflict) had positive significant relationships with financial capabilities. The components of financial socialisation agents (peers and media) had positive significant relationships with three components of financial capabilities (financial behaviour, money is respect and freedom, and money is good). In addition, family financial situation partially mediated the relationship between intact family structure and three components of the mechanisms of financial socialisation, namely, parental teaching and monitoring, modelling of financial behaviour and parental relationship. Furthermore, family financial situation perfectly mediated the relationship between intact family structures and one component of the mechanisms of financial socialisation (reinforcement of financial behaviour). Three components of the mechanisms of financial socialisation (parental teaching and monitoring, reinforcement of financial behaviour and modelling of financial behaviour) also perfectly mediated the relationship between intact family structure and one component of financial capabilities, namely, financial behaviour. Similarly, one component of the mechanisms of financial socialisation (parental teaching and monitoring) also perfectly mediated the relationship between intact family structure and one component of financial capabilities (financial self-efficacy). These results assisted in the development of a new empirically tested model to investigate the role of family structure and financial socialisation in influencing students’ financial capabilities. This study showed that family structures was an important variable that should not be excluded in financial planning as it influenced all the components of the mechanisms of financial socialisation. Financial socialisation agents also had an influence on financial capabilities and, thus, the parental financial socialisation should not be investigated in isolation. It was also important to identify the mechanisms of financial socialisation as seen in this study, as the components of the mechanisms had different influences on students’ financial capabilities. For this study, parental teaching and monitoring, reinforcement of financial behaviour and modelling of financial behaviour proved to be the most important components of the mechanisms of financial socialisation, which ultimately influenced students’ financial capabilities. This study has proved that family structures and financial socialisation influence the financial capabilities of students. To improve financial capabilities of students, parents should increase their level of modelling of financial behaviour and decrease the level of secrecy about money in the household. Parents should also instill positive financial attitudes in students, monitor their financial behaviour, and reinforce positive financial behaviour. This study contributes to the much-needed body of knowledge in financial planning by showing through empirical results that family structure has an influence on the components of the factor mechanisms of financial socialisation, and the factor financial capabilities. As little information exists to explain these relationships, this study makes a valuable contribution to new knowledge in this area.
- Full Text:
- Date Issued: 2018
- Authors: Antoni, Xolile Lucas
- Date: 2018
- Subjects: Finance, Personal , Families -- Economic aspects Finance -- Social aspects
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/21505 , vital:29531
- Description: This research used three theories to develop a theoretical framework that investigated the role of family structures and financial socialisation in influencing students’ levels of financial knowledge, attitudes, self-efficacy and behaviour (financial capabilities). It also examined the mediating role of family financial situation in the relationship between the family structure and the mechanisms of financial socialisation. The theories of consumer socialisation, family financial socialisation and family structure model, guided the development of a proposed theoretical framework and development of five major hypotheses. To answer the research questions of the study and test the hypotheses, this study followed a quantitative survey research design. Undergraduate students in the Faculty of Business and Economic Sciences completed 350 questionnaires. Using exploratory factor analyses results, the theoretical framework was updated, and statistical relationships tested. Simple regression analysis results showed that students who were born or raised in an intact family structure reported more financial socialisation in terms of the mechanisms of financial socialisation than students who were born or raised in non-intact family structures. Simple regression results showed that intact family structures had positive significant relationships with four of the six components of the mechanisms of financial socialisation. Furthermore, intact family structures had negative significant relationships with two components of the mechanisms of financial socialisation. Multiple regression results showed four components of the mechanisms of financial socialisation (teaching and monitoring, reinforcement of financial behaviour, modelling of financial behaviour and financial conflict) had positive significant relationships with financial capabilities. The components of financial socialisation agents (peers and media) had positive significant relationships with three components of financial capabilities (financial behaviour, money is respect and freedom, and money is good). In addition, family financial situation partially mediated the relationship between intact family structure and three components of the mechanisms of financial socialisation, namely, parental teaching and monitoring, modelling of financial behaviour and parental relationship. Furthermore, family financial situation perfectly mediated the relationship between intact family structures and one component of the mechanisms of financial socialisation (reinforcement of financial behaviour). Three components of the mechanisms of financial socialisation (parental teaching and monitoring, reinforcement of financial behaviour and modelling of financial behaviour) also perfectly mediated the relationship between intact family structure and one component of financial capabilities, namely, financial behaviour. Similarly, one component of the mechanisms of financial socialisation (parental teaching and monitoring) also perfectly mediated the relationship between intact family structure and one component of financial capabilities (financial self-efficacy). These results assisted in the development of a new empirically tested model to investigate the role of family structure and financial socialisation in influencing students’ financial capabilities. This study showed that family structures was an important variable that should not be excluded in financial planning as it influenced all the components of the mechanisms of financial socialisation. Financial socialisation agents also had an influence on financial capabilities and, thus, the parental financial socialisation should not be investigated in isolation. It was also important to identify the mechanisms of financial socialisation as seen in this study, as the components of the mechanisms had different influences on students’ financial capabilities. For this study, parental teaching and monitoring, reinforcement of financial behaviour and modelling of financial behaviour proved to be the most important components of the mechanisms of financial socialisation, which ultimately influenced students’ financial capabilities. This study has proved that family structures and financial socialisation influence the financial capabilities of students. To improve financial capabilities of students, parents should increase their level of modelling of financial behaviour and decrease the level of secrecy about money in the household. Parents should also instill positive financial attitudes in students, monitor their financial behaviour, and reinforce positive financial behaviour. This study contributes to the much-needed body of knowledge in financial planning by showing through empirical results that family structure has an influence on the components of the factor mechanisms of financial socialisation, and the factor financial capabilities. As little information exists to explain these relationships, this study makes a valuable contribution to new knowledge in this area.
- Full Text:
- Date Issued: 2018
Time-driven activity-based costing for small to medium manufacturing enterprises in South Africa: an integrated balanced scorecard approach
- Authors: Reynolds, Arthur
- Date: 2018
- Subjects: Activity-based costing , Managerial accounting Small business -- Finance Small business -- South Africa
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/35125 , vital:33630
- Description: The failure rate of small to medium enterprises in South Africa is very high. This is problematic as there is a large dependence on the ongoing success of small to medium enterprises from the economy and society. Increasing labour costs and inflationary pressure have contributed to the high failure rates of small to medium enterprises. In addition, the manufacturing sector for small to medium enterprises has showed a decline over recent years. There is thus a need to identify and manage the critical success factors (CSFs) for small to medium manufacturing enterprises. The balanced scorecard (BSC) has been used successfully to manage CSFs. Furthermore, research on time-driven activity-based costing (TDABC) has illustrated that this costing system could be implemented successfully at small to medium enterprises across the world to manage costs, and that the BSC could be used successfully together with TDABC. However, research has shown that implementing a BSC at small to medium enterprises could be challenging. As a result, the theory of constraints (TOC) that can be used to explain the phenomenon of constraints of resources is recognised as the underlying theory for this study. The availability of a generic yet adaptable BSC could potentially enable owners and managers of small to medium manufacturing enterprises to manage the CSFs that together with the TDABC system can lower costs and identify unused capacity. This study has developed and implemented a generic TDABC/BSC costing system by investigating literature and conducting a Delphi study and a case study at a small to medium enterprise specialising in manufacturing. Firstly, it was found that a generic BSC for small to medium manufacturing enterprises could be developed by using a Delphi study to create a BSC template with optional key metrics/key performance indicators (KPIs) to suit different types of manufacturing industries. Secondly, it was demonstrated in a case study that TDABC could still be beneficial for a small to medium manufacturing enterprise if focus is only on a single product. Thirdly, it became evident that the system could be used to manage the TOC. Finally, the case study shows that cost savings could be achieved in small to medium enterprise by using the integrated TDABC/BSC costing system and by that increase the success of the business.
- Full Text:
- Date Issued: 2018
- Authors: Reynolds, Arthur
- Date: 2018
- Subjects: Activity-based costing , Managerial accounting Small business -- Finance Small business -- South Africa
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/35125 , vital:33630
- Description: The failure rate of small to medium enterprises in South Africa is very high. This is problematic as there is a large dependence on the ongoing success of small to medium enterprises from the economy and society. Increasing labour costs and inflationary pressure have contributed to the high failure rates of small to medium enterprises. In addition, the manufacturing sector for small to medium enterprises has showed a decline over recent years. There is thus a need to identify and manage the critical success factors (CSFs) for small to medium manufacturing enterprises. The balanced scorecard (BSC) has been used successfully to manage CSFs. Furthermore, research on time-driven activity-based costing (TDABC) has illustrated that this costing system could be implemented successfully at small to medium enterprises across the world to manage costs, and that the BSC could be used successfully together with TDABC. However, research has shown that implementing a BSC at small to medium enterprises could be challenging. As a result, the theory of constraints (TOC) that can be used to explain the phenomenon of constraints of resources is recognised as the underlying theory for this study. The availability of a generic yet adaptable BSC could potentially enable owners and managers of small to medium manufacturing enterprises to manage the CSFs that together with the TDABC system can lower costs and identify unused capacity. This study has developed and implemented a generic TDABC/BSC costing system by investigating literature and conducting a Delphi study and a case study at a small to medium enterprise specialising in manufacturing. Firstly, it was found that a generic BSC for small to medium manufacturing enterprises could be developed by using a Delphi study to create a BSC template with optional key metrics/key performance indicators (KPIs) to suit different types of manufacturing industries. Secondly, it was demonstrated in a case study that TDABC could still be beneficial for a small to medium manufacturing enterprise if focus is only on a single product. Thirdly, it became evident that the system could be used to manage the TOC. Finally, the case study shows that cost savings could be achieved in small to medium enterprise by using the integrated TDABC/BSC costing system and by that increase the success of the business.
- Full Text:
- Date Issued: 2018
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