Retailers’ food waste management: challenges and potential for action in Port Elizabeth
- Authors: Đào, Thị Anh Thư
- Date: 2019
- Subjects: Food industry and trade -- Waste minimization , Food industry and trade -- Waste disposal Refuse and refuse disposal
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/39359 , vital:35220
- Description: Food waste management within retailers is seen as an important solution to assist retailers in effectively managing food waste, and by doing so improving food security while limiting negative ecological consequences. Given the lack of research attention focusing on the importance of managing food waste among South African food retailers, and in particular the Eastern Cape, the primary objective of this research was to investigate retailers‟ food waste management in Port Elizabeth. Primary data was collected by conducting interviews with representatives of Port-Elizabeth-based participating stores and their individual Head Offices. This treatise reports on the findings and the conclusions drawn.
- Full Text:
- Date Issued: 2019
- Authors: Đào, Thị Anh Thư
- Date: 2019
- Subjects: Food industry and trade -- Waste minimization , Food industry and trade -- Waste disposal Refuse and refuse disposal
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/39359 , vital:35220
- Description: Food waste management within retailers is seen as an important solution to assist retailers in effectively managing food waste, and by doing so improving food security while limiting negative ecological consequences. Given the lack of research attention focusing on the importance of managing food waste among South African food retailers, and in particular the Eastern Cape, the primary objective of this research was to investigate retailers‟ food waste management in Port Elizabeth. Primary data was collected by conducting interviews with representatives of Port-Elizabeth-based participating stores and their individual Head Offices. This treatise reports on the findings and the conclusions drawn.
- Full Text:
- Date Issued: 2019
Risk management for port management information systems
- Authors: Jafta, Ntembeko
- Date: 2019
- Subjects: Management information systems , Harbors -- Management Risk management Risk assessment Computer security -- Management
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/40327 , vital:36141
- Description: Port Management Information Systems (Port MIS) are systems that support port managers in the facilitation of port activities. However, little is known about the system and the risk that it presents. Much information is exposed, and security needs to be strengthened. Port MIS helps managers to make decisions relating to the activities that enable effective management and leadership of the port. Inadequate and poor risk management would lead to loss of business and potential loss of human life. This research study focused on the subsystems that make up Port MIS. There is limited research on port management, and more specifically the risks involved in such national assets. The study explored the purpose of such systems and how they contribute to the whole system. The findings and recommendations would benefit port managers both nationally and internationally as globalisation becomes the basis of world trade and economies.
- Full Text:
- Date Issued: 2019
- Authors: Jafta, Ntembeko
- Date: 2019
- Subjects: Management information systems , Harbors -- Management Risk management Risk assessment Computer security -- Management
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/40327 , vital:36141
- Description: Port Management Information Systems (Port MIS) are systems that support port managers in the facilitation of port activities. However, little is known about the system and the risk that it presents. Much information is exposed, and security needs to be strengthened. Port MIS helps managers to make decisions relating to the activities that enable effective management and leadership of the port. Inadequate and poor risk management would lead to loss of business and potential loss of human life. This research study focused on the subsystems that make up Port MIS. There is limited research on port management, and more specifically the risks involved in such national assets. The study explored the purpose of such systems and how they contribute to the whole system. The findings and recommendations would benefit port managers both nationally and internationally as globalisation becomes the basis of world trade and economies.
- Full Text:
- Date Issued: 2019
Role of performance management system in ensuring good governance in Nelson Mandela Bay
- Authors: Nompucuko, Skweyiya
- Date: 2019
- Subjects: Performance -- Management -- South Africa -- Nelson Mandela Bay Municipality , Strategic planning -- South Africa -- Nelson Mandela Bay Municipality Municipal government Local government Civil service
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/43357 , vital:36861
- Description: There is a lack of clarity and legislative direction in terms of performance management for non-section 56 employees that is employees other than the municipal manager or officials directly accountable to the municipal manager (Government of Republic of South Africa, 2000:72). This culminated in performance management challenges such as non-cascading of performance management to lower level employees in the Nelson Mandela Bay Municipality (NMBM, 2018). The non-cascading of performance management is consequently also as a result of the effects of poor governance, as certain groups of employees are not allowed to participate fully in performance management processes (Nielsen 2013:25). The study’s main argument is that effective performance management, which includes all employees, will result in good governance. The study investigates this argument through a case study investigation of the NMBM performance management system, using both primary and secondary data. The NMBM budget and treasury directorate was chosen to understand the NMBM performance management system. The case study analysis reveals that the NMBM performance management system promotes accountability, transparency and participation in the municipal service delivery process. However, an element of unfairness was found in that, only the executive officials can receive financial performance bonuses. The study subsequently makes recommendation to improve the NMBM’s performance management system.
- Full Text:
- Date Issued: 2019
- Authors: Nompucuko, Skweyiya
- Date: 2019
- Subjects: Performance -- Management -- South Africa -- Nelson Mandela Bay Municipality , Strategic planning -- South Africa -- Nelson Mandela Bay Municipality Municipal government Local government Civil service
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/43357 , vital:36861
- Description: There is a lack of clarity and legislative direction in terms of performance management for non-section 56 employees that is employees other than the municipal manager or officials directly accountable to the municipal manager (Government of Republic of South Africa, 2000:72). This culminated in performance management challenges such as non-cascading of performance management to lower level employees in the Nelson Mandela Bay Municipality (NMBM, 2018). The non-cascading of performance management is consequently also as a result of the effects of poor governance, as certain groups of employees are not allowed to participate fully in performance management processes (Nielsen 2013:25). The study’s main argument is that effective performance management, which includes all employees, will result in good governance. The study investigates this argument through a case study investigation of the NMBM performance management system, using both primary and secondary data. The NMBM budget and treasury directorate was chosen to understand the NMBM performance management system. The case study analysis reveals that the NMBM performance management system promotes accountability, transparency and participation in the municipal service delivery process. However, an element of unfairness was found in that, only the executive officials can receive financial performance bonuses. The study subsequently makes recommendation to improve the NMBM’s performance management system.
- Full Text:
- Date Issued: 2019
SME development policy and financing of women-owned enterprises in Zimbabwe
- Authors: Chikwavarara, Bigbouy
- Date: 2019
- Subjects: Women-owned business enterprises -- Zimbabwe , Small business -- women -- Zimbabwe Business enterprises -- Finance -- Zimbabwe Small business -- Finance -- Zimbabwe
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/37969 , vital:34275
- Description: This cross-sectional quasi-experimental research applied a combination of an indepth literature review, key informant interviews and a small- and medium-sized enterprise (SME) survey to identify key policies which influence access to formal finance for women-owned SMEs in Zimbabwe. The study then applied Sandiford and Rossmiller’s 4Es (effectiveness, efficiency, enforceability and equity) framework for policy analysis to identify gaps in the SME development policy framework, which inhibit female entrepreneurs from access to formal finance. The study also reviewed India’s SME development policy framework to identify lessons that Zimbabwe could learn. The study found that female entrepreneurs in Zimbabwe are rarely engaged during the design and implementation of SME policies; hence they lack knowledge of interventions which affect their businesses. The study also found that Zimbabwe lacks current data and knowledge on how the current SME policy framework affects women-owned SMEs to access finance. As a result, SME policies are not evidence based, are hurriedly implemented and lead to duplication and uncoordinated efforts. In addition, SME policies are not systematically evaluated so as to better inform implementation thereof or follow on policies. The study concluded that Zimbabwe’s SME development policy ranks low on all the 4Es - effectiveness, efficiency, enforceability and equity in promoting access to finance for women-owned SMEs. The study recommends the Government of Zimbabwe (GoZ) to invest in timely policy research and analysis to better understand women-owned SMEs’ access to finance challenges and adopt evidence based policy making and implementation. The study also recommends the GoZ to learn from India how to enhance the SME development policy framework by building the capacity of female entrepreneurs and financial institutions to close the deeply entrenched information and confidence gaps on access to finance issues.
- Full Text:
- Date Issued: 2019
- Authors: Chikwavarara, Bigbouy
- Date: 2019
- Subjects: Women-owned business enterprises -- Zimbabwe , Small business -- women -- Zimbabwe Business enterprises -- Finance -- Zimbabwe Small business -- Finance -- Zimbabwe
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/37969 , vital:34275
- Description: This cross-sectional quasi-experimental research applied a combination of an indepth literature review, key informant interviews and a small- and medium-sized enterprise (SME) survey to identify key policies which influence access to formal finance for women-owned SMEs in Zimbabwe. The study then applied Sandiford and Rossmiller’s 4Es (effectiveness, efficiency, enforceability and equity) framework for policy analysis to identify gaps in the SME development policy framework, which inhibit female entrepreneurs from access to formal finance. The study also reviewed India’s SME development policy framework to identify lessons that Zimbabwe could learn. The study found that female entrepreneurs in Zimbabwe are rarely engaged during the design and implementation of SME policies; hence they lack knowledge of interventions which affect their businesses. The study also found that Zimbabwe lacks current data and knowledge on how the current SME policy framework affects women-owned SMEs to access finance. As a result, SME policies are not evidence based, are hurriedly implemented and lead to duplication and uncoordinated efforts. In addition, SME policies are not systematically evaluated so as to better inform implementation thereof or follow on policies. The study concluded that Zimbabwe’s SME development policy ranks low on all the 4Es - effectiveness, efficiency, enforceability and equity in promoting access to finance for women-owned SMEs. The study recommends the Government of Zimbabwe (GoZ) to invest in timely policy research and analysis to better understand women-owned SMEs’ access to finance challenges and adopt evidence based policy making and implementation. The study also recommends the GoZ to learn from India how to enhance the SME development policy framework by building the capacity of female entrepreneurs and financial institutions to close the deeply entrenched information and confidence gaps on access to finance issues.
- Full Text:
- Date Issued: 2019
South African women in information technology
- Authors: Motaung, Linda
- Date: 2019
- Subjects: Women in science -- South Africa , Women computer industry employees Information services industry -- Employees Women -- Effect of technological innovations on -- South Africa Businesswomen -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/41964 , vital:36613
- Description: Information Technology (IT) is a contemporary field of study which is driven by society’s use of computer based technology. Computer tools such as web applications and networks are useful resources that collect, analyse and distribute large volumes of information globally. The various uses of IT can be seen in many aspects of modern daily life from transportation to communication systems, they feature significantly in meeting the needs of the fast-paced world of business. Globally IT is recognised as a ‘key’ skill required to meet the needs of the current and future job market. However, the field is faced with a skills shortage challenge as job vacancies remain largely unfilled due to the low supply of technically qualified talent. The challenge faced in the field of IT is that the demand for highly skilled and qualified talent in the job market is high, while the supply of talent is not sufficient. Thus, there is a gap between the opportunities and skills available in the IT workforce. A factor that compounds the lack of available talent in IT is the low levels of participation and representation of women. Technology is part of the universally significant STEM (Science, Technology, Engineering and Mathematics) subjects, which prior academic research has indicated as critical fields that have previously been male dominated and have low levels of participation from women. In this treatise an in-depth examination of women’s career choices with regards to the profession of IT in the global and South African context will be discussed. A thorough analysis into the various factors that influence the participation of women, the implications this has for South African businesses and the proposed interventions for future implementation will be included. The aim of this empirical study is to primarily identify current career trends that relate to female choices in the field of IT, to recognise the leading factors that impact women to enter the profession and to identify the factors that lead to a high turnover mid-career. Lastly, this treatise will propose how businesses can combat these negative gender gap trends and attract female talent. The literature review extensively considered published academic articles that have discussed the personality traits and external environmental factors that substantially influence the female gender’s choice of career. The underlying theories that explain gender involvement in career choices will be examined with a focus on the application of these theories in the IT field. A quantitative study in the form of an online survey was conducted to test the formulated conceptual model. Inferential statistics coupled with descriptive tests evaluated and analysed the feedback of the respondents. The survey was conducted amongst professional women, currently working in an IT career to establish the factors that have attracted their participation in the field and the factors that influence their longevity in the IT field. The main findings of the study indicate that women who opt for a career in IT have high levels of intrinsic motivation, confidence and possess similar mental abilities as their male counterparts. The respondents indicated the lack of encouragement or discouragement from close sources of support such as peers, family members and religious circle. The recommendations are based on the fact that entrance to the field of IT, for women, is through raising interest in IT from early schooling life. This, interest results in growing familiarity with the subject area, IT careers and the IT environment. The lack of women in IT academic and top-level management positions has resulted in less solutions being availed for attracting and retaining women in IT. Women in IT face similar working conditions of male dominated environments where family demands, gender bias and alienation result in occupational challenges. The research identified the factors that have largely influenced the career choices of women in IT and investigate the social structures that affect the retention of women in IT. The research contribution of this study is to increase the awareness by young females regarding careers in IT. Future research in obtaining larger sample sizes affecting all parts of South Africa will increase the understanding of South African Women in IT. Through research, the investigation of modern factors that affect the choices of the younger generation including practice and application of practical solutions will result in a bigger impact in the IT sector.
- Full Text:
- Date Issued: 2019
- Authors: Motaung, Linda
- Date: 2019
- Subjects: Women in science -- South Africa , Women computer industry employees Information services industry -- Employees Women -- Effect of technological innovations on -- South Africa Businesswomen -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/41964 , vital:36613
- Description: Information Technology (IT) is a contemporary field of study which is driven by society’s use of computer based technology. Computer tools such as web applications and networks are useful resources that collect, analyse and distribute large volumes of information globally. The various uses of IT can be seen in many aspects of modern daily life from transportation to communication systems, they feature significantly in meeting the needs of the fast-paced world of business. Globally IT is recognised as a ‘key’ skill required to meet the needs of the current and future job market. However, the field is faced with a skills shortage challenge as job vacancies remain largely unfilled due to the low supply of technically qualified talent. The challenge faced in the field of IT is that the demand for highly skilled and qualified talent in the job market is high, while the supply of talent is not sufficient. Thus, there is a gap between the opportunities and skills available in the IT workforce. A factor that compounds the lack of available talent in IT is the low levels of participation and representation of women. Technology is part of the universally significant STEM (Science, Technology, Engineering and Mathematics) subjects, which prior academic research has indicated as critical fields that have previously been male dominated and have low levels of participation from women. In this treatise an in-depth examination of women’s career choices with regards to the profession of IT in the global and South African context will be discussed. A thorough analysis into the various factors that influence the participation of women, the implications this has for South African businesses and the proposed interventions for future implementation will be included. The aim of this empirical study is to primarily identify current career trends that relate to female choices in the field of IT, to recognise the leading factors that impact women to enter the profession and to identify the factors that lead to a high turnover mid-career. Lastly, this treatise will propose how businesses can combat these negative gender gap trends and attract female talent. The literature review extensively considered published academic articles that have discussed the personality traits and external environmental factors that substantially influence the female gender’s choice of career. The underlying theories that explain gender involvement in career choices will be examined with a focus on the application of these theories in the IT field. A quantitative study in the form of an online survey was conducted to test the formulated conceptual model. Inferential statistics coupled with descriptive tests evaluated and analysed the feedback of the respondents. The survey was conducted amongst professional women, currently working in an IT career to establish the factors that have attracted their participation in the field and the factors that influence their longevity in the IT field. The main findings of the study indicate that women who opt for a career in IT have high levels of intrinsic motivation, confidence and possess similar mental abilities as their male counterparts. The respondents indicated the lack of encouragement or discouragement from close sources of support such as peers, family members and religious circle. The recommendations are based on the fact that entrance to the field of IT, for women, is through raising interest in IT from early schooling life. This, interest results in growing familiarity with the subject area, IT careers and the IT environment. The lack of women in IT academic and top-level management positions has resulted in less solutions being availed for attracting and retaining women in IT. Women in IT face similar working conditions of male dominated environments where family demands, gender bias and alienation result in occupational challenges. The research identified the factors that have largely influenced the career choices of women in IT and investigate the social structures that affect the retention of women in IT. The research contribution of this study is to increase the awareness by young females regarding careers in IT. Future research in obtaining larger sample sizes affecting all parts of South Africa will increase the understanding of South African Women in IT. Through research, the investigation of modern factors that affect the choices of the younger generation including practice and application of practical solutions will result in a bigger impact in the IT sector.
- Full Text:
- Date Issued: 2019
South Africa’s readiness of the smart built environment towards 2035
- Authors: Holmes, Clinton Keith
- Date: 2019
- Subjects: Internet of things , City planning Technology -- Social aspects
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/40128 , vital:35758
- Description: It is imperative that society works together with government and industry to find solutions in solving the problem of the high utilisation of natural resources in the built environment. Natural resources are not infinite, and the increasing population are compounding the problem. The high level of unemployment in South Africa could be increased dramatically if the old skills in the industry become redundant due to new technology and there are not enough skills to apply to these technologies. This study set out to investigate the extent of the readiness of South Africa for the Smart built environment towards 2035 with an aim to provide valuable information for decision making to the government, policy makers, academic and training institutions and business leaders. South Africa boasts about the achievements of the four major municipalities namely, Cape Town, Johannesburg, Tshwane and eThekwini in terms of their commitment towards the aim for net zero carbon emissions of newly built buildings by 2050. The commitment for sustainable solutions in all sectors is echoed by the Minister of Environmental affairs, as part of the Paris agreement. South Africa does not lack the ability to plan for eventualities. This is evident by the myriad of strategies and policies that can be found all over the government information sharing outlets. The South African government is failing in implementing these policies and strategies that have been around for more than a decade. A lack of execution, lack of transparency as well as a lack of accountability is a hindrance to South Africa’s general growth path. The realisation of the preferred future rest on the acceptance, by all South Africans, that technological advancement is inevitable, and that a joint and inclusive effort should be made to prepare for such a future. South Africa has the ability and appetite to change the future for the better. Two fundamental areas of improvement are to create a united South Africa where people are held accountable for their actions. The unisons should transcend across the various South African government departments but must also include industry, entrepreneurs and the public to create a future where technology is embraced, and innovation encouraged, instead of waiting for technology to dictate a specific future.
- Full Text:
- Date Issued: 2019
- Authors: Holmes, Clinton Keith
- Date: 2019
- Subjects: Internet of things , City planning Technology -- Social aspects
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/40128 , vital:35758
- Description: It is imperative that society works together with government and industry to find solutions in solving the problem of the high utilisation of natural resources in the built environment. Natural resources are not infinite, and the increasing population are compounding the problem. The high level of unemployment in South Africa could be increased dramatically if the old skills in the industry become redundant due to new technology and there are not enough skills to apply to these technologies. This study set out to investigate the extent of the readiness of South Africa for the Smart built environment towards 2035 with an aim to provide valuable information for decision making to the government, policy makers, academic and training institutions and business leaders. South Africa boasts about the achievements of the four major municipalities namely, Cape Town, Johannesburg, Tshwane and eThekwini in terms of their commitment towards the aim for net zero carbon emissions of newly built buildings by 2050. The commitment for sustainable solutions in all sectors is echoed by the Minister of Environmental affairs, as part of the Paris agreement. South Africa does not lack the ability to plan for eventualities. This is evident by the myriad of strategies and policies that can be found all over the government information sharing outlets. The South African government is failing in implementing these policies and strategies that have been around for more than a decade. A lack of execution, lack of transparency as well as a lack of accountability is a hindrance to South Africa’s general growth path. The realisation of the preferred future rest on the acceptance, by all South Africans, that technological advancement is inevitable, and that a joint and inclusive effort should be made to prepare for such a future. South Africa has the ability and appetite to change the future for the better. Two fundamental areas of improvement are to create a united South Africa where people are held accountable for their actions. The unisons should transcend across the various South African government departments but must also include industry, entrepreneurs and the public to create a future where technology is embraced, and innovation encouraged, instead of waiting for technology to dictate a specific future.
- Full Text:
- Date Issued: 2019
Status of ethics at Road Accident Fund and implications of non-compliance to the sustainability of the fund
- Heshula, Unathi Sandisa Yvone Joy
- Authors: Heshula, Unathi Sandisa Yvone Joy
- Date: 2019
- Subjects: Road Accident Fund (South Africa) , Automobile insurance -- South Africa Business ethics -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/40183 , vital:35966
- Description: The South Africa public sector is responsible for providing essential services to its citizens. It possesses resources to ensure that these services are provided effectively and efficiently. Part of this investigation has spent on inquiring and understanding the prevalence of the ethics at Road Accident Fund. The research instrument was designed to probe the concept, ethical dilemmas faced and reasons of possible noncompliance, structured interviews were conducted.
- Full Text: false
- Date Issued: 2019
- Authors: Heshula, Unathi Sandisa Yvone Joy
- Date: 2019
- Subjects: Road Accident Fund (South Africa) , Automobile insurance -- South Africa Business ethics -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/40183 , vital:35966
- Description: The South Africa public sector is responsible for providing essential services to its citizens. It possesses resources to ensure that these services are provided effectively and efficiently. Part of this investigation has spent on inquiring and understanding the prevalence of the ethics at Road Accident Fund. The research instrument was designed to probe the concept, ethical dilemmas faced and reasons of possible noncompliance, structured interviews were conducted.
- Full Text: false
- Date Issued: 2019
Strategic effectiveness of a partnership between the municipality and the business sector in George
- Authors: Meiring, Lee-Anne
- Date: 2019
- Subjects: Public-private sector cooperation -- South Africa -- Western Cape , Partnership -- South Africa -- Western Cape Strategic alliances (Business) Sustainable development
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/41427 , vital:36482
- Description: The purpose of the research is to evaluate how the municipality and the business sector in George can work together for the future of George and to develop a proposal for such a strategic partnership. The goal of this research is to evaluate the current strategic partnerships within the town of George, to assess the readiness for a strategic partnership in the George region and to develop a theoretical model of how a town could partner with the business sector for inclusive economic growth, through the examination of the key success factors for such a partnership. This research provides useful insight into the factors that will contribute to a partnership between the business sector and local government ensuring the future of George. This research considers the current situation in George and proposes a cross-sector partnership approach to ensure not only city competitiveness but also further growth.
- Full Text:
- Date Issued: 2019
- Authors: Meiring, Lee-Anne
- Date: 2019
- Subjects: Public-private sector cooperation -- South Africa -- Western Cape , Partnership -- South Africa -- Western Cape Strategic alliances (Business) Sustainable development
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/41427 , vital:36482
- Description: The purpose of the research is to evaluate how the municipality and the business sector in George can work together for the future of George and to develop a proposal for such a strategic partnership. The goal of this research is to evaluate the current strategic partnerships within the town of George, to assess the readiness for a strategic partnership in the George region and to develop a theoretical model of how a town could partner with the business sector for inclusive economic growth, through the examination of the key success factors for such a partnership. This research provides useful insight into the factors that will contribute to a partnership between the business sector and local government ensuring the future of George. This research considers the current situation in George and proposes a cross-sector partnership approach to ensure not only city competitiveness but also further growth.
- Full Text:
- Date Issued: 2019
Strategic service quality challenges within Metrorail in the Western Cape
- Skosana, Nkosinathi Thembinkosi
- Authors: Skosana, Nkosinathi Thembinkosi
- Date: 2019
- Subjects: Consumer satisfaction -- South Africa -- Western Cape , Customer relations -- Management Railroads -- Economic aspects -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/43368 , vital:36862
- Description: Service quality has become a major area of attention for organisations as there is proven research that highlights a strong link between business performance, customer loyalty, profitability and customer satisfaction. Therefore, understanding factors that influences the organisations service quality becomes vital for managements (Fukey & Issac, 2014). According to (Kotler, 1991), the main objective of any transport organisation is to achieve passenger satisfaction and loyalty, as well as a superior quality service which is envisioned to keep the service provider at a competitive position in the field of passenger transportation. The primary research problem in this study is to understand perceived service quality challenges within Metrorail Western Cape. The study employs a modified SERVPERF models in developing a model suitable for testing the perception of commuter in public rail transport. In order to assess this, the study adopts a Positivistic view with the aim to produce quantifiable data, through the use of large samples and the testing of hypotheses. The study is quantitative in principle. Quantitative study supports the use of surveys as a means of data collection and because the data is quantitative, this allows the use of rigorous statistical analyses in order come to a conclusion or finding. The results of this are of a descriptive nature and can easily be used to infer to a larger population. A total of 400 questionnaires were distributed electronically using the Questionpro links and manually distributed at stations. From the distributed total, a total of 257 responses were received and analysed using software package STATISTICA with the assistance of a qualified statistician. The key findings indicate that according to the perception of commuters, Metrorail service quality is below the expected levels. The major arears of importance for commuters in Western Cape are safety, communications and reliability of the service.
- Full Text:
- Date Issued: 2019
- Authors: Skosana, Nkosinathi Thembinkosi
- Date: 2019
- Subjects: Consumer satisfaction -- South Africa -- Western Cape , Customer relations -- Management Railroads -- Economic aspects -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/43368 , vital:36862
- Description: Service quality has become a major area of attention for organisations as there is proven research that highlights a strong link between business performance, customer loyalty, profitability and customer satisfaction. Therefore, understanding factors that influences the organisations service quality becomes vital for managements (Fukey & Issac, 2014). According to (Kotler, 1991), the main objective of any transport organisation is to achieve passenger satisfaction and loyalty, as well as a superior quality service which is envisioned to keep the service provider at a competitive position in the field of passenger transportation. The primary research problem in this study is to understand perceived service quality challenges within Metrorail Western Cape. The study employs a modified SERVPERF models in developing a model suitable for testing the perception of commuter in public rail transport. In order to assess this, the study adopts a Positivistic view with the aim to produce quantifiable data, through the use of large samples and the testing of hypotheses. The study is quantitative in principle. Quantitative study supports the use of surveys as a means of data collection and because the data is quantitative, this allows the use of rigorous statistical analyses in order come to a conclusion or finding. The results of this are of a descriptive nature and can easily be used to infer to a larger population. A total of 400 questionnaires were distributed electronically using the Questionpro links and manually distributed at stations. From the distributed total, a total of 257 responses were received and analysed using software package STATISTICA with the assistance of a qualified statistician. The key findings indicate that according to the perception of commuters, Metrorail service quality is below the expected levels. The major arears of importance for commuters in Western Cape are safety, communications and reliability of the service.
- Full Text:
- Date Issued: 2019
Study into the Road Accident Fund adopting a semi-paperless strategy
- Authors: Lugebu, Sisonke
- Date: 2019
- Subjects: Road Accident Fund (South Africa) , Business planning -- Computer simulation Information technology -- Management Computer systems -- Environmental aspects Green technology
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/40522 , vital:36179
- Description: The study sought to explore the feasibility of the South African Road Accident Fund(RAF) transitioning from traditional offline paper management system to a semi-paperless management system. the study was conducted with the RAF offices in the East London region. the researcher explored the benefits, risks and challenges inherent in business process automation. the literature study covered business process automation, service delivery in South Africa and other diverse related aspects. the population sample was drawn from departments within RAF offices in East London region. Primarily data was collected by means of semi-structured questionnaire, which was handed to participants. the study was guided by interpretivist paradigm and made use of qualitative research method.
- Full Text:
- Date Issued: 2019
- Authors: Lugebu, Sisonke
- Date: 2019
- Subjects: Road Accident Fund (South Africa) , Business planning -- Computer simulation Information technology -- Management Computer systems -- Environmental aspects Green technology
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/40522 , vital:36179
- Description: The study sought to explore the feasibility of the South African Road Accident Fund(RAF) transitioning from traditional offline paper management system to a semi-paperless management system. the study was conducted with the RAF offices in the East London region. the researcher explored the benefits, risks and challenges inherent in business process automation. the literature study covered business process automation, service delivery in South Africa and other diverse related aspects. the population sample was drawn from departments within RAF offices in East London region. Primarily data was collected by means of semi-structured questionnaire, which was handed to participants. the study was guided by interpretivist paradigm and made use of qualitative research method.
- Full Text:
- Date Issued: 2019
Supply chain efficacy for reefer cargo destined for Cape Town terminal
- Authors: Tefu, Johanna
- Date: 2019
- Subjects: Business logistics -- South Africa -- Cape Town , Industrial procurement Physical distribution of goods Marine terminals -- South Africa -- Cape Town
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/43867 , vital:37066
- Description: Economical earnings for South Africa rely severely on export earnings, which are dependent on the effectiveness and efficiency of the cold chain. Achieving an efficient, integrated, effective, collaborative, focused and proficient supply chain in the exporting of reefer cargo plays a pivotal role in growing a country’s economy. The purpose of this treatise is to develop a conceptual framework that can be adopted by the cold chain industry in South Africa to achieve supply chain efficacy for reefer cargo destined for Cape Town Terminal. A quantitative approach was adopted for the collection of data, as well as an in-depth literature review was conducted, where efficacy in a supply chain was studied. Variables that were explored in the study for the attainment of supply chain efficacy include; the reliability of the cold chain, communication, innovation, agility, asset management and the level of service quality. Information that was needed for the study was collected using a questionnaire and available literature. A questionnaire was used to determine key elements that are imperative in the development of a conceptual framework to ensure the attainment of supply chain efficacy. This study explores the necessary literature on the South Africa fruit industry, the cold chain and its participants, the SCOR process model and elements that determine supply chain efficacy. The study also explored the various dimensions of an integrated supply chain. The ideal conceptual framework was developed which was used to form a basis for the formulation of the questionnaire. The study comprised of 126 respondents and various statistical methods were used to analyse the conceptual model. Hereafter, a proposed conceptual model to measure supply chain efficacy was constructed. The model includes reliability, communication, innovation, asset management, and service quality, which have been tested to be determinants of supply chain efficacy. The study concludes with managerial recommendations that participants in the cold chain can adopt to achieve efficacy. Some of the recommendations include Port Terminals implementing control measures that will ensure proper and accurate pre-advice of reefer cargo, this is to take place prior to containers arriving at the terminal gate. Port Terminals and Shipping Lines to develop a platform e.g. an application whereby timeous and informative communication will be made available to industry when the port is faced with periods of high winds or any changes in vessel schedules. The fostering of partnerships that will make possible the opportunity for exploring Lean Six Sigma principles with efforts of improving export processes. The development of a performance tracking tool that can be used by the entire cold chain, so as to ascertain where improvement areas to the process are and implement immediate change. The industry to invest in extensive market research to examine and improve on fruit export trade. Focusing on strategies such as diversifying the market, this can be done as a result of the volatility of the sector. Port Terminals to explore possibilities of increasing rail activities for reefer containers. Controlling bodies such as the PPECB to conduct industry-wide training programmes for refining the handling of reefer cargo in aims of improving trade. The industry to also establish platforms were feedback would be given pertaining to the performance of the cold chain at the end of the reefer peak season, with variable action items. This treatise looks at proposing a conceptual framework that can be adopted to achieve supply chain efficacy for reefer cargo destined for the Cape Town Terminal. This study will enable the integration of the cold chain network in the Western Cape in order to meet fruit export demand and seasonality requirements.
- Full Text:
- Date Issued: 2019
- Authors: Tefu, Johanna
- Date: 2019
- Subjects: Business logistics -- South Africa -- Cape Town , Industrial procurement Physical distribution of goods Marine terminals -- South Africa -- Cape Town
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/43867 , vital:37066
- Description: Economical earnings for South Africa rely severely on export earnings, which are dependent on the effectiveness and efficiency of the cold chain. Achieving an efficient, integrated, effective, collaborative, focused and proficient supply chain in the exporting of reefer cargo plays a pivotal role in growing a country’s economy. The purpose of this treatise is to develop a conceptual framework that can be adopted by the cold chain industry in South Africa to achieve supply chain efficacy for reefer cargo destined for Cape Town Terminal. A quantitative approach was adopted for the collection of data, as well as an in-depth literature review was conducted, where efficacy in a supply chain was studied. Variables that were explored in the study for the attainment of supply chain efficacy include; the reliability of the cold chain, communication, innovation, agility, asset management and the level of service quality. Information that was needed for the study was collected using a questionnaire and available literature. A questionnaire was used to determine key elements that are imperative in the development of a conceptual framework to ensure the attainment of supply chain efficacy. This study explores the necessary literature on the South Africa fruit industry, the cold chain and its participants, the SCOR process model and elements that determine supply chain efficacy. The study also explored the various dimensions of an integrated supply chain. The ideal conceptual framework was developed which was used to form a basis for the formulation of the questionnaire. The study comprised of 126 respondents and various statistical methods were used to analyse the conceptual model. Hereafter, a proposed conceptual model to measure supply chain efficacy was constructed. The model includes reliability, communication, innovation, asset management, and service quality, which have been tested to be determinants of supply chain efficacy. The study concludes with managerial recommendations that participants in the cold chain can adopt to achieve efficacy. Some of the recommendations include Port Terminals implementing control measures that will ensure proper and accurate pre-advice of reefer cargo, this is to take place prior to containers arriving at the terminal gate. Port Terminals and Shipping Lines to develop a platform e.g. an application whereby timeous and informative communication will be made available to industry when the port is faced with periods of high winds or any changes in vessel schedules. The fostering of partnerships that will make possible the opportunity for exploring Lean Six Sigma principles with efforts of improving export processes. The development of a performance tracking tool that can be used by the entire cold chain, so as to ascertain where improvement areas to the process are and implement immediate change. The industry to invest in extensive market research to examine and improve on fruit export trade. Focusing on strategies such as diversifying the market, this can be done as a result of the volatility of the sector. Port Terminals to explore possibilities of increasing rail activities for reefer containers. Controlling bodies such as the PPECB to conduct industry-wide training programmes for refining the handling of reefer cargo in aims of improving trade. The industry to also establish platforms were feedback would be given pertaining to the performance of the cold chain at the end of the reefer peak season, with variable action items. This treatise looks at proposing a conceptual framework that can be adopted to achieve supply chain efficacy for reefer cargo destined for the Cape Town Terminal. This study will enable the integration of the cold chain network in the Western Cape in order to meet fruit export demand and seasonality requirements.
- Full Text:
- Date Issued: 2019
Systematic review of rural health development research in South Africa
- Authors: van Rooyen, Rize Dorothea
- Date: 2019
- Subjects: Rural health services -- South Africa , Rural development -- South Africa Health -- Research -- South Africa
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/44112 , vital:37112
- Description: The challenges presented by the contextual realities of rurality on the South African rural health care system are important to the understanding of the poor health outcomes of these populations. Nonetheless, much research has been done on South African rural health. The vast amount of information, studies and policies regarding South African rural health, and its development made it ideal to be studied by systematic review. This systematic review through its adaption of a mixed methods approach, reviewed a sample of the South African rural health development research outputs between 2013 and 2018, in addition to practitioner-led research and policies. Twelve key systematic review steps were developed to assist in executing the research. In addition, a complete research protocol was part of the systematic review steps. The review protocol indicated the strategies utilised in the scoping searches, data collection and synthesis processes of the review. The findings of this research consisted of three synthesis processes. The first synthesis consisted of the presentation of the qualitative findings and the interpretation thereof. The second synthesis process compared the key themes extracted from the data outputs to those extracted from the grey literature, and the third synthesis integrated the quantitative and qualitative findings into a single review. The review found that although research and practice were aligned to an extent, there were important areas of research, which had been largely overlooked. These included areas such as participation of advocacy, training and education as well as rural-proofing. It further showed that academic research in the field of rural health development relied heavily on participant dependent research methods thereby limiting the exposure of researchers to the phenomena being studied. This review’s methodology and protocol could serve as a guideline for future researchers. The prioritisation of rural health needs and the inclusion of rurality as a variable in South African healthcare policy and strategy is essential in health development research.
- Full Text:
- Date Issued: 2019
- Authors: van Rooyen, Rize Dorothea
- Date: 2019
- Subjects: Rural health services -- South Africa , Rural development -- South Africa Health -- Research -- South Africa
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/44112 , vital:37112
- Description: The challenges presented by the contextual realities of rurality on the South African rural health care system are important to the understanding of the poor health outcomes of these populations. Nonetheless, much research has been done on South African rural health. The vast amount of information, studies and policies regarding South African rural health, and its development made it ideal to be studied by systematic review. This systematic review through its adaption of a mixed methods approach, reviewed a sample of the South African rural health development research outputs between 2013 and 2018, in addition to practitioner-led research and policies. Twelve key systematic review steps were developed to assist in executing the research. In addition, a complete research protocol was part of the systematic review steps. The review protocol indicated the strategies utilised in the scoping searches, data collection and synthesis processes of the review. The findings of this research consisted of three synthesis processes. The first synthesis consisted of the presentation of the qualitative findings and the interpretation thereof. The second synthesis process compared the key themes extracted from the data outputs to those extracted from the grey literature, and the third synthesis integrated the quantitative and qualitative findings into a single review. The review found that although research and practice were aligned to an extent, there were important areas of research, which had been largely overlooked. These included areas such as participation of advocacy, training and education as well as rural-proofing. It further showed that academic research in the field of rural health development relied heavily on participant dependent research methods thereby limiting the exposure of researchers to the phenomena being studied. This review’s methodology and protocol could serve as a guideline for future researchers. The prioritisation of rural health needs and the inclusion of rurality as a variable in South African healthcare policy and strategy is essential in health development research.
- Full Text:
- Date Issued: 2019
Testing the efficient market hypothesis in the cryptocurrency market
- Authors: Apopo, Natalya Camilla
- Date: 2019
- Subjects: Digital currency
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10948/42427 , vital:36662
- Description: Digital currencies are rising in popularity owing to their purported benefits and the speculative profits that investors are making in the market. These currencies, though decentralised in substance, can be purchased using digital wallets from cryptocurrency exchange platforms around the world. In Africa, these platforms are still at the nascent stages of growth and development, but evidence suggests a burgeoning potential in these markets. Volatility in these markets has been a topic of concern for many empirical investigations with most finding corroborative evidence of excess volatility in the digital currency market. However, there is a conflicting body of evidence when it comes to the studies evaluating the efficiency of the virtual currency market. The efficient market hypothesis ( EMH)is a controversial theory in finance. Proponents argue that it provides a basis for understanding financial markets whereas opponents suggest that the hypothesis is premature in its assumptions of the real functioning of these markets. Though not perfect, the efficient markets model provides a sufficient baseline against which capital markets may be analysed. Besides being one of the most empirically investigated theories in finance, its utility led to the development of later models such as the capital asset pricing model. In postulating that the prices of securities reflect all available information in capital markets, the efficient markets theory lends itself to testing the efficacy levels of the cryptocurrency market. For the purposes of this study, the weak version of the efficient markets theory was evaluated as itis considered the lowest possible form of efficiency attainable. Using both linear and nonlinear unit root testing methodologies, a significant subset of the cryptocurrency market was investigated for inefficiencies via the null hypothesis of non-stationarity. There were mixed results from the testing process, but a substantial portion of the currencies investigated rejected the null of a unit root in favour of stationarity, providing some evidence against weak form efficiency. For these reasons, it is recommended that further research be conducted in the virtual currency markets to offer more conclusive findings.
- Full Text:
- Date Issued: 2019
- Authors: Apopo, Natalya Camilla
- Date: 2019
- Subjects: Digital currency
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10948/42427 , vital:36662
- Description: Digital currencies are rising in popularity owing to their purported benefits and the speculative profits that investors are making in the market. These currencies, though decentralised in substance, can be purchased using digital wallets from cryptocurrency exchange platforms around the world. In Africa, these platforms are still at the nascent stages of growth and development, but evidence suggests a burgeoning potential in these markets. Volatility in these markets has been a topic of concern for many empirical investigations with most finding corroborative evidence of excess volatility in the digital currency market. However, there is a conflicting body of evidence when it comes to the studies evaluating the efficiency of the virtual currency market. The efficient market hypothesis ( EMH)is a controversial theory in finance. Proponents argue that it provides a basis for understanding financial markets whereas opponents suggest that the hypothesis is premature in its assumptions of the real functioning of these markets. Though not perfect, the efficient markets model provides a sufficient baseline against which capital markets may be analysed. Besides being one of the most empirically investigated theories in finance, its utility led to the development of later models such as the capital asset pricing model. In postulating that the prices of securities reflect all available information in capital markets, the efficient markets theory lends itself to testing the efficacy levels of the cryptocurrency market. For the purposes of this study, the weak version of the efficient markets theory was evaluated as itis considered the lowest possible form of efficiency attainable. Using both linear and nonlinear unit root testing methodologies, a significant subset of the cryptocurrency market was investigated for inefficiencies via the null hypothesis of non-stationarity. There were mixed results from the testing process, but a substantial portion of the currencies investigated rejected the null of a unit root in favour of stationarity, providing some evidence against weak form efficiency. For these reasons, it is recommended that further research be conducted in the virtual currency markets to offer more conclusive findings.
- Full Text:
- Date Issued: 2019
Testing the validity of Okun’s law in South Africa within the democratic era
- Authors: Mavikela, Nomahlubi
- Date: 2019
- Subjects: Labor market -- South Africa , South Africa -- Economic conditions Unemployment -- South Africa
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10948/41559 , vital:36512
- Description: The challenge of high unemployment rates coupled with sluggish growth rates is an important issue in developing economies. The presence of high unemployment rates implies the lack of utilisation of labour resources efficiently. Hence, it being of grave importance for government to prioritise as a major macroeconomic goal the attainment of full employment due to its ability of maximising output. Okun’s law is a well-known relationship postulating an inverse relationship between unemployment and output, implying that an increase in unemployment would be associated with a decline in output and vice versa. Since the pioneer work of Okun (1962), a large volume of empirical studies have been conducted looking at the relationship between economic growth and the rate of unemployment. However, their findings are varied due to differences in the model specification, choice of variables used, econometric models and time periods. The main objective of this dissertation is to test the validity of Okun’s law in South Africa using quarterly data for the period 1994-2016. The importance of determining the effect of the association will inform policy decisions. A variety of detrending methods are utilised such as the Hodrick-Prescott filter, Corbae Ouliaris FD filter and L1 trend filter to decomposed output and unemployment into their trend and cyclical components. Furthermore, the linear and nonlinear autoregressive distributed lag (ARDL) model together with the error correction model (ECM) are employed to obtain the short and long-run estimates. Overall, the empirical results revealed that the Okun’s coefficients magnitude differed over time; however, only a selected few were found to be statistically significant for the tested time periods. Using the ARDL model the study found that in the long-run a 1% increase in GDP for the 2001-2008 time period was associated with a 0.17% decline in unemployment. While a 1% increase in unemployment in the long-run resulted in 0.78% decline in GDP. Meanwhile, in the short-run, the study confirmed that a 1% increase in GDP is associated with 0.21%-0.69% decline in unemployment. While a 1% increase in unemployment resulted in a 0.10%-0.14% decline in GDP. These findings reveal that measures aimed at boosting economic growth will have a bigger impact in reducing unemployment levels. Furthermore, these findings reiterate the need for effective policies to reduce the gradually increasing unemployment rate and improving growth levels.
- Full Text:
- Date Issued: 2019
- Authors: Mavikela, Nomahlubi
- Date: 2019
- Subjects: Labor market -- South Africa , South Africa -- Economic conditions Unemployment -- South Africa
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10948/41559 , vital:36512
- Description: The challenge of high unemployment rates coupled with sluggish growth rates is an important issue in developing economies. The presence of high unemployment rates implies the lack of utilisation of labour resources efficiently. Hence, it being of grave importance for government to prioritise as a major macroeconomic goal the attainment of full employment due to its ability of maximising output. Okun’s law is a well-known relationship postulating an inverse relationship between unemployment and output, implying that an increase in unemployment would be associated with a decline in output and vice versa. Since the pioneer work of Okun (1962), a large volume of empirical studies have been conducted looking at the relationship between economic growth and the rate of unemployment. However, their findings are varied due to differences in the model specification, choice of variables used, econometric models and time periods. The main objective of this dissertation is to test the validity of Okun’s law in South Africa using quarterly data for the period 1994-2016. The importance of determining the effect of the association will inform policy decisions. A variety of detrending methods are utilised such as the Hodrick-Prescott filter, Corbae Ouliaris FD filter and L1 trend filter to decomposed output and unemployment into their trend and cyclical components. Furthermore, the linear and nonlinear autoregressive distributed lag (ARDL) model together with the error correction model (ECM) are employed to obtain the short and long-run estimates. Overall, the empirical results revealed that the Okun’s coefficients magnitude differed over time; however, only a selected few were found to be statistically significant for the tested time periods. Using the ARDL model the study found that in the long-run a 1% increase in GDP for the 2001-2008 time period was associated with a 0.17% decline in unemployment. While a 1% increase in unemployment in the long-run resulted in 0.78% decline in GDP. Meanwhile, in the short-run, the study confirmed that a 1% increase in GDP is associated with 0.21%-0.69% decline in unemployment. While a 1% increase in unemployment resulted in a 0.10%-0.14% decline in GDP. These findings reveal that measures aimed at boosting economic growth will have a bigger impact in reducing unemployment levels. Furthermore, these findings reiterate the need for effective policies to reduce the gradually increasing unemployment rate and improving growth levels.
- Full Text:
- Date Issued: 2019
The barriers experienced by South African businesswomen in corporate executive leadership
- Authors: Magxwalisa, Sithisa
- Date: 2019
- Subjects: Women executives -- South Africa , Executives -- South Africa Leadership -- Women -- South Africa Leadership -- Psychological aspects
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/40779 , vital:36236
- Description: This study explored the barriers experienced by women holding executive positions in the corporate environment. Over the years there has been a rise in women entering executive leadership positions of corporate organisations. However, the existence of research in this area is minimal, particularly with regard to the barriers that exist for women in executive positions. Past research has focused mainly on the barriers that thwart the career advancement of women in the corporate sector. This study is presented as a multiple case study that incorporates a combination of investigative and descriptive approaches used to describe the experiences of South African women executives in the corporate sector. These case participants were selected and analytically filtered using non-probability, purposive sampling. Data in the form of primary and secondary data was collected and analysed using document study and thematic document analysis of relevant sources that have been published. The findings of this study are not generalizable as they are limited to the subjective experiences of the selected case participants. For the purpose of this study, these case participants experiences were categorised into psychosocial- and organisational-related barriers to women executives in corporate. Being the first of its nature, this study is specifically based on the experiences of South African women executives in the corporate sector as opposed to barriers to the career advancement of women and the “glass ceiling” hypothesis. The barriers identified in this study are based on the experiences of the selected case participants and include work-life balance and work-life role conflict, the underrepresentation and isolation of women in executive leadership, gender prejudice and discrimination, and institutional bias against women executives in the workplace. The concluding remarks in this study suggests that the experience of barriers for women in the workplace continue to exist beyond the glass ceiling. According to the case participants consulted in this study, gender barriers are not limited to women seeking opportunities for career advancement. However, recommendations that respond to these barriers have been provided and include advocating against gender discrimination in the workplace, educating people on gender-related issues as well as implementing government-provided policies in organisations.
- Full Text:
- Date Issued: 2019
- Authors: Magxwalisa, Sithisa
- Date: 2019
- Subjects: Women executives -- South Africa , Executives -- South Africa Leadership -- Women -- South Africa Leadership -- Psychological aspects
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/40779 , vital:36236
- Description: This study explored the barriers experienced by women holding executive positions in the corporate environment. Over the years there has been a rise in women entering executive leadership positions of corporate organisations. However, the existence of research in this area is minimal, particularly with regard to the barriers that exist for women in executive positions. Past research has focused mainly on the barriers that thwart the career advancement of women in the corporate sector. This study is presented as a multiple case study that incorporates a combination of investigative and descriptive approaches used to describe the experiences of South African women executives in the corporate sector. These case participants were selected and analytically filtered using non-probability, purposive sampling. Data in the form of primary and secondary data was collected and analysed using document study and thematic document analysis of relevant sources that have been published. The findings of this study are not generalizable as they are limited to the subjective experiences of the selected case participants. For the purpose of this study, these case participants experiences were categorised into psychosocial- and organisational-related barriers to women executives in corporate. Being the first of its nature, this study is specifically based on the experiences of South African women executives in the corporate sector as opposed to barriers to the career advancement of women and the “glass ceiling” hypothesis. The barriers identified in this study are based on the experiences of the selected case participants and include work-life balance and work-life role conflict, the underrepresentation and isolation of women in executive leadership, gender prejudice and discrimination, and institutional bias against women executives in the workplace. The concluding remarks in this study suggests that the experience of barriers for women in the workplace continue to exist beyond the glass ceiling. According to the case participants consulted in this study, gender barriers are not limited to women seeking opportunities for career advancement. However, recommendations that respond to these barriers have been provided and include advocating against gender discrimination in the workplace, educating people on gender-related issues as well as implementing government-provided policies in organisations.
- Full Text:
- Date Issued: 2019
The determinants of economic growth in BRICS Countries
- Authors: Nyirenda, Chimwemwe
- Date: 2019
- Subjects: Economic development -- BRIC countries , BRIC countries -- Economic conditions
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10948/42946 , vital:36713
- Description: One of the key goals of the formation of BRICS (Brazil, Russia, India, China and South Africa) was to promote stability in trade and investment which would boost growth as the five BRICS countries recovered from the 2009 global financial crisis. This however has not been the case for all BRICS countries where only certain members have experienced a substantial increase in growth while others have experienced declining growth rates. The objective of this study was to analyse the determinants of economic growth in BRICS countries in order to investigate the causes of growth rates varying amongst the BRICS economies. This paper considered various economic theories for proximate and fundamental determinants of growth which included: The Harrod-Domar model, The Neoclassical Growth Theory, The Endogenous Growth Model, The New Growth Theory, Institutions and Economic Growth, Democracy, The Quality of Governance and Growth, Finance and Growth, Trade and Economic Growth and lastly Financial Openness and Growth. The study was conducted for a period covering from 1995 to 2016 and made use of the Autoregressive Distributed Lag (ARDL) model for the single-country analysis and Pooled Mean Group (PMG) was used for the panel analysis. In the single-country analysis, the descriptive statistics indicated that individually all of the BRICS members on average experienced positive GDP growth, positive investment (capital formation) and trade openness between 1995 to 2016. The single-country analysis made use of the ARDL Bounds test to investigate cointegration in each country and a long-run relationship was established in all BRICS countries except for China. The augmented Solow model was extended to incorporate both proximate and fundamental determinants of growth. The estimated results for the ARDL model found that capital and trade openness were significant in determining GDP growth for all of the BRICS countries except for China. FDI was insignificant in determining growth in BRICS countries except for India and the remaining variables gave mixed results between the countries. The error correction term (ECT) was significant and negative in all of the BRICS countries (except for China) which indicated that there was convergence. In the panel analysis, a long-run relationship was established using the KAO Residual cointegration test. The panel correlations test for BRICS revealed that GDP growth had a positive correlation with all the variables under analysis except for inflation which was in line with the anticipated correlations. The PMG estimated results for BRICS found that the proximate determinants (capital and labour) were both significant in determining growth in the long-run where capital had a positive relationship and labour had a negative relationship with growth. Trade openness, inflation and FDI were significant in determining growth in the long-run, though government expenditure was insignificant in determining growth. The error correction term for BRICS illustrated that there was convergence and 92% of the disequilibrium in the short-run is corrected each year. The analysis revealed that BRICS economies should adopt more policies that encourage domestic investment and trade in order to boost growth. Policies such as relaxing local corporation taxes can encourage domestic investment which will aid local businesses in competing against foreign competition. Countries such as Brazil, India and South Africa can adopt more policies that encourage the development and growth of SMME’s. An area for future research would be to incorporate a location variable into the fundamental determinants of growth where the analysis could be conducted per region in each of the BRICS countries, which would give a broader view on which regions are determining growth in BRICS countries.
- Full Text:
- Date Issued: 2019
- Authors: Nyirenda, Chimwemwe
- Date: 2019
- Subjects: Economic development -- BRIC countries , BRIC countries -- Economic conditions
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10948/42946 , vital:36713
- Description: One of the key goals of the formation of BRICS (Brazil, Russia, India, China and South Africa) was to promote stability in trade and investment which would boost growth as the five BRICS countries recovered from the 2009 global financial crisis. This however has not been the case for all BRICS countries where only certain members have experienced a substantial increase in growth while others have experienced declining growth rates. The objective of this study was to analyse the determinants of economic growth in BRICS countries in order to investigate the causes of growth rates varying amongst the BRICS economies. This paper considered various economic theories for proximate and fundamental determinants of growth which included: The Harrod-Domar model, The Neoclassical Growth Theory, The Endogenous Growth Model, The New Growth Theory, Institutions and Economic Growth, Democracy, The Quality of Governance and Growth, Finance and Growth, Trade and Economic Growth and lastly Financial Openness and Growth. The study was conducted for a period covering from 1995 to 2016 and made use of the Autoregressive Distributed Lag (ARDL) model for the single-country analysis and Pooled Mean Group (PMG) was used for the panel analysis. In the single-country analysis, the descriptive statistics indicated that individually all of the BRICS members on average experienced positive GDP growth, positive investment (capital formation) and trade openness between 1995 to 2016. The single-country analysis made use of the ARDL Bounds test to investigate cointegration in each country and a long-run relationship was established in all BRICS countries except for China. The augmented Solow model was extended to incorporate both proximate and fundamental determinants of growth. The estimated results for the ARDL model found that capital and trade openness were significant in determining GDP growth for all of the BRICS countries except for China. FDI was insignificant in determining growth in BRICS countries except for India and the remaining variables gave mixed results between the countries. The error correction term (ECT) was significant and negative in all of the BRICS countries (except for China) which indicated that there was convergence. In the panel analysis, a long-run relationship was established using the KAO Residual cointegration test. The panel correlations test for BRICS revealed that GDP growth had a positive correlation with all the variables under analysis except for inflation which was in line with the anticipated correlations. The PMG estimated results for BRICS found that the proximate determinants (capital and labour) were both significant in determining growth in the long-run where capital had a positive relationship and labour had a negative relationship with growth. Trade openness, inflation and FDI were significant in determining growth in the long-run, though government expenditure was insignificant in determining growth. The error correction term for BRICS illustrated that there was convergence and 92% of the disequilibrium in the short-run is corrected each year. The analysis revealed that BRICS economies should adopt more policies that encourage domestic investment and trade in order to boost growth. Policies such as relaxing local corporation taxes can encourage domestic investment which will aid local businesses in competing against foreign competition. Countries such as Brazil, India and South Africa can adopt more policies that encourage the development and growth of SMME’s. An area for future research would be to incorporate a location variable into the fundamental determinants of growth where the analysis could be conducted per region in each of the BRICS countries, which would give a broader view on which regions are determining growth in BRICS countries.
- Full Text:
- Date Issued: 2019
The development of a framework to assess the economic viability of thoroughbred breeding in South Africa
- Authors: Keevy, Julia Merle
- Date: 2019
- Subjects: Thoroughbred horse -- Breeding -- South Africa , Race horses -- Breeding -- South Africa Horse industry -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/40632 , vital:36203
- Description: The thoroughbred horseracing industry in Southern Africa has reported a declining trend in industry participants in recent years with pressure being experienced from external sources as well as from within. The industry is reliant on the thoroughbred breeding sector to supply quality horses for the purpose of racing. This, coupled with the challenges faced in exporting horses to global markets, has diminished the demand for thoroughbred horses locally. The economic viability of the breeding sector, as the foundation of the broader thoroughbred industry, is pivotal for its future sustainability. This has served as the motivation for this study. The sport of thoroughbred horse racing in South Africa contributes over R2,7 billion to the estimated R4500,0 billion South African GDP in the form of gambling revenue alone. The industry is particularly labour intensive and employs over 15 000 people in South Africa which include breeding, racing and betting industry participants. In this study, a broad analysis of the thoroughbred breeding sector in South Africa was conducted with the intention of developing a framework within which to assess the perceived economic viability of the thoroughbred breeding sector in South Africa. The study used the literature review to identify key factors that have an economic impact on the thoroughbred breeding sector in terms of how these factors influence perceived economic viability. The empirical section of the study tested thoroughbred breeders‘ perceptions and understanding of the concepts that influenced the economic viability of the breeding sector. Strong evidence emerged from the empirical study that the industry is not exploiting marketing avenues that are available, creating information shortages that affect perceptions of the sector and that the equine export system from South Africa is inefficient and costly. Amidst political uncertainty and general economic decline in South Africa, the future of the industry and the people that it supports is questionable. The relevance and scope of the breeding sector in support of the broader thoroughbred industry in South Africa is pivotal, without it there will be no industry.
- Full Text:
- Date Issued: 2019
- Authors: Keevy, Julia Merle
- Date: 2019
- Subjects: Thoroughbred horse -- Breeding -- South Africa , Race horses -- Breeding -- South Africa Horse industry -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/40632 , vital:36203
- Description: The thoroughbred horseracing industry in Southern Africa has reported a declining trend in industry participants in recent years with pressure being experienced from external sources as well as from within. The industry is reliant on the thoroughbred breeding sector to supply quality horses for the purpose of racing. This, coupled with the challenges faced in exporting horses to global markets, has diminished the demand for thoroughbred horses locally. The economic viability of the breeding sector, as the foundation of the broader thoroughbred industry, is pivotal for its future sustainability. This has served as the motivation for this study. The sport of thoroughbred horse racing in South Africa contributes over R2,7 billion to the estimated R4500,0 billion South African GDP in the form of gambling revenue alone. The industry is particularly labour intensive and employs over 15 000 people in South Africa which include breeding, racing and betting industry participants. In this study, a broad analysis of the thoroughbred breeding sector in South Africa was conducted with the intention of developing a framework within which to assess the perceived economic viability of the thoroughbred breeding sector in South Africa. The study used the literature review to identify key factors that have an economic impact on the thoroughbred breeding sector in terms of how these factors influence perceived economic viability. The empirical section of the study tested thoroughbred breeders‘ perceptions and understanding of the concepts that influenced the economic viability of the breeding sector. Strong evidence emerged from the empirical study that the industry is not exploiting marketing avenues that are available, creating information shortages that affect perceptions of the sector and that the equine export system from South Africa is inefficient and costly. Amidst political uncertainty and general economic decline in South Africa, the future of the industry and the people that it supports is questionable. The relevance and scope of the breeding sector in support of the broader thoroughbred industry in South Africa is pivotal, without it there will be no industry.
- Full Text:
- Date Issued: 2019
The effect of the exchange rate on economic growth in South Africa
- Authors: Maxwele, Chuma
- Date: 2019
- Subjects: Foreign exchange rates -- South Africa , Foreign exchange rates -- South Africa -- Econometric models Economic development -- South Africa South Africa -- Economic conditions -- Econometric models
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10948/41548 , vital:36505
- Description: The study examines the effect of the exchange rate on South African economic growth rate, as this relationship is of paramount importance in South Africa, since the country has a highly volatile exchange rate in among emerging economies, and this has a significant impact on economic growth. The exchange rate can be explained or defined as the value of the home country or domestic currency in relation to foreign currencies, and economic growth, which is measured in terms of gross domestic product (GDP), which is the measure of currently produced final output in a country at a specific time period, usually a year or quarter. It has been long known that an inadequately or poorly managed exchange rate can be problematic in a country’s economic growth rate. Some economists point out that management of a country’s foreign exchange market is of utmost importance. Furthermore, bad exchange rate management can lead to unstable international relations that detrimentally affect the international trade of a country and cause large speculative financial flows, which could cause financial markets to be disrupted and also lead inefficient allocation of funds. At the same time, competitive exchange rate promotes a suitable economic environment that is a precondition when it comes to expanding of international trade and investment, and gaining of higher economic growth in a country. The purpose of this study is to investigate the effect of the exchange rate on economic growth in South Africa. This study employs a newly developed econometric technique known as non-linear autoregressive distributive lag (NARDL). This study employs annual data for the period of 1970 to 2017. The first variable is the real effective exchange rate of the rand, and the study compares the value of the rand against the currencies of the twenty trading partners. The second variable is economic growth, which is measured in terms of the gross domestic product (GDP). GDP is the value of output produced within the region or borders of a country during a period of time, usually a year or quarter. Investment is another variable used, and it is categorised into economic investment (capital formation) and financial investment but the study adopts economic investment. Economic investment is the quantity of capital stock in a society, simple put it is goods used in the making of other goods. Government expenditure is also used in the study, and government expenditure is about public goods and services provided to society, and is a major component of gross domestic product. The last variable employed in the study is broad money supply as a percentage of GDP, which can be explained as the sum of the currency outside financial institutions, such as demand deposits other than the ones for government, the time, savings, and foreign currency of residents other than the government. GDP data was obtained from the electronic data bases of South African Reserve Bank, and all the remaining variables were obtained from the electronic data bases of the World Bank. The results of the NARDL model indicate that a positive change of the real effective exchange rate has a positive and significant effect on the gross domestic product in the long-run, while a negative change of the real effective exchange rate has a negative and significant effect on the gross domestic product in the long-run. In the short-run, the results also behave in the same manner as in the long-run. The study recommends that the real effective exchange rate should not be the only area to look into when trying to improve economic growth in South Africa. Investments must be looked into as well, and South Africa needs more growth desperately.
- Full Text:
- Date Issued: 2019
- Authors: Maxwele, Chuma
- Date: 2019
- Subjects: Foreign exchange rates -- South Africa , Foreign exchange rates -- South Africa -- Econometric models Economic development -- South Africa South Africa -- Economic conditions -- Econometric models
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10948/41548 , vital:36505
- Description: The study examines the effect of the exchange rate on South African economic growth rate, as this relationship is of paramount importance in South Africa, since the country has a highly volatile exchange rate in among emerging economies, and this has a significant impact on economic growth. The exchange rate can be explained or defined as the value of the home country or domestic currency in relation to foreign currencies, and economic growth, which is measured in terms of gross domestic product (GDP), which is the measure of currently produced final output in a country at a specific time period, usually a year or quarter. It has been long known that an inadequately or poorly managed exchange rate can be problematic in a country’s economic growth rate. Some economists point out that management of a country’s foreign exchange market is of utmost importance. Furthermore, bad exchange rate management can lead to unstable international relations that detrimentally affect the international trade of a country and cause large speculative financial flows, which could cause financial markets to be disrupted and also lead inefficient allocation of funds. At the same time, competitive exchange rate promotes a suitable economic environment that is a precondition when it comes to expanding of international trade and investment, and gaining of higher economic growth in a country. The purpose of this study is to investigate the effect of the exchange rate on economic growth in South Africa. This study employs a newly developed econometric technique known as non-linear autoregressive distributive lag (NARDL). This study employs annual data for the period of 1970 to 2017. The first variable is the real effective exchange rate of the rand, and the study compares the value of the rand against the currencies of the twenty trading partners. The second variable is economic growth, which is measured in terms of the gross domestic product (GDP). GDP is the value of output produced within the region or borders of a country during a period of time, usually a year or quarter. Investment is another variable used, and it is categorised into economic investment (capital formation) and financial investment but the study adopts economic investment. Economic investment is the quantity of capital stock in a society, simple put it is goods used in the making of other goods. Government expenditure is also used in the study, and government expenditure is about public goods and services provided to society, and is a major component of gross domestic product. The last variable employed in the study is broad money supply as a percentage of GDP, which can be explained as the sum of the currency outside financial institutions, such as demand deposits other than the ones for government, the time, savings, and foreign currency of residents other than the government. GDP data was obtained from the electronic data bases of South African Reserve Bank, and all the remaining variables were obtained from the electronic data bases of the World Bank. The results of the NARDL model indicate that a positive change of the real effective exchange rate has a positive and significant effect on the gross domestic product in the long-run, while a negative change of the real effective exchange rate has a negative and significant effect on the gross domestic product in the long-run. In the short-run, the results also behave in the same manner as in the long-run. The study recommends that the real effective exchange rate should not be the only area to look into when trying to improve economic growth in South Africa. Investments must be looked into as well, and South Africa needs more growth desperately.
- Full Text:
- Date Issued: 2019
The effect of the exchange rate on inflation in South Africa
- Authors: Gwili, Lutho Olwethu
- Date: 2019
- Subjects: Inflation (Finance) -- South Africa , Foreign exchange rates -- Africa South Foreign exchange rates -- Econometric models -- Africa South South Africa -- Economic conditions
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10948/39643 , vital:35341
- Description: The depreciation of the rand in recent years has been one of the indicators of recession in South Africa. The unpredictability of the rand and its volatility has led to great inflationary pressure. The process of examining the relationship between South Africa’s exchange rate and inflation rate has become increasingly relevant down the years. This study analyses the relationship between exchange rate and inflation in South Africa from 1994Q1 to 2017Q4. Its objective is to establish the effect of the exchange rate on inflation in South Africa. The non-linear autoregressive distributed lag (NARDL) model is employed as the method of estimation. Trends in exchange rate and inflation between 1980 and 2017 are analysed. Monetary régimes and shifts in inflation down the years are discussed. Key events like the Asian financial crisis of 1998, the introduction of the inflation targeting framework in 2000, the significant depreciation of the rand in 2001 and the global financial crisis in 2008/09 all contributed majorly in the way the country’s monetary policy and inflation take the form they have today. The literature identifies the exchange rate pass-through, purchasing power parity (PPP) and absolute power parity (APP) as exchange rate theories, all in which are discussed in detail. Empirical evidence suggests a predominantly positive relationship between inflation rate and exchange rate in other African countries as well as in developed countries. The exchange rate pass-through in South Africa appears to have lessened down the years. The NARDL model is discussed in detail in the research methodology chapter. The main reason for using this method of estimation is to capture asymmetry effects that may exist between inflation and exchange rate. First and second generation unit root tests, like Ng-Perron, DF-GLS and KSS, are discussed in detail to capture the stationarity of the variables. The variables of interest include nominal effective exchange rate, Brent crude oil prices, prime lending rate, unemployment rate and M3 money supply. This is done in line with the literature. The vector autoregressive (VAR) model is briefly discussed in the research methodology chapter. The findings of the study reveal that an appreciation in the exchange rate decreases the inflation rate. The results also reveal that a depreciation in the exchange rate decreases the inflation rate, which happens not to be in line with economic theory. This implies that a depreciation has a negative effect on inflation. A positive relationship between oil price and inflation is found to exist. A negative relationship is found to exist between M3 money supply and inflation. There is a positive relationship between prime lending rate and inflation. The study found that the Phillips curve does not hold in South Africa. The estimated VAR model results reveal that there exists unidirectional causality running from nominal effective exchange rate to inflation rate. The impulse response function reveals a negative relationship between exchange rate and inflation. Therefore, the study proposes that policymakers evolve means of evaluating exchange rate volatility, and that lending rates be made flexible. This will help curb inflation in South Africa.
- Full Text:
- Date Issued: 2019
- Authors: Gwili, Lutho Olwethu
- Date: 2019
- Subjects: Inflation (Finance) -- South Africa , Foreign exchange rates -- Africa South Foreign exchange rates -- Econometric models -- Africa South South Africa -- Economic conditions
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10948/39643 , vital:35341
- Description: The depreciation of the rand in recent years has been one of the indicators of recession in South Africa. The unpredictability of the rand and its volatility has led to great inflationary pressure. The process of examining the relationship between South Africa’s exchange rate and inflation rate has become increasingly relevant down the years. This study analyses the relationship between exchange rate and inflation in South Africa from 1994Q1 to 2017Q4. Its objective is to establish the effect of the exchange rate on inflation in South Africa. The non-linear autoregressive distributed lag (NARDL) model is employed as the method of estimation. Trends in exchange rate and inflation between 1980 and 2017 are analysed. Monetary régimes and shifts in inflation down the years are discussed. Key events like the Asian financial crisis of 1998, the introduction of the inflation targeting framework in 2000, the significant depreciation of the rand in 2001 and the global financial crisis in 2008/09 all contributed majorly in the way the country’s monetary policy and inflation take the form they have today. The literature identifies the exchange rate pass-through, purchasing power parity (PPP) and absolute power parity (APP) as exchange rate theories, all in which are discussed in detail. Empirical evidence suggests a predominantly positive relationship between inflation rate and exchange rate in other African countries as well as in developed countries. The exchange rate pass-through in South Africa appears to have lessened down the years. The NARDL model is discussed in detail in the research methodology chapter. The main reason for using this method of estimation is to capture asymmetry effects that may exist between inflation and exchange rate. First and second generation unit root tests, like Ng-Perron, DF-GLS and KSS, are discussed in detail to capture the stationarity of the variables. The variables of interest include nominal effective exchange rate, Brent crude oil prices, prime lending rate, unemployment rate and M3 money supply. This is done in line with the literature. The vector autoregressive (VAR) model is briefly discussed in the research methodology chapter. The findings of the study reveal that an appreciation in the exchange rate decreases the inflation rate. The results also reveal that a depreciation in the exchange rate decreases the inflation rate, which happens not to be in line with economic theory. This implies that a depreciation has a negative effect on inflation. A positive relationship between oil price and inflation is found to exist. A negative relationship is found to exist between M3 money supply and inflation. There is a positive relationship between prime lending rate and inflation. The study found that the Phillips curve does not hold in South Africa. The estimated VAR model results reveal that there exists unidirectional causality running from nominal effective exchange rate to inflation rate. The impulse response function reveals a negative relationship between exchange rate and inflation. Therefore, the study proposes that policymakers evolve means of evaluating exchange rate volatility, and that lending rates be made flexible. This will help curb inflation in South Africa.
- Full Text:
- Date Issued: 2019
The effective use of corporate social responsibility as a strategic marketing tool to achieve competitive advantage in the South African banking sector
- Authors: Sogoni, Shalene
- Date: 2019
- Subjects: Social responsibility of business , Business communication Mass media and business Marketing Banks and banking -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/44034 , vital:37094
- Description: The South African banking sector has increasingly grown, with the rise of new entrants in the market and a strong fintech focus, offering a completely digital banking service with products designed to improve the money management of clients. Competition within this sector has become rife, giving banks the option to compete by using traditional means or pursue alternative options. In the past, banks focused more on lowering costs, increasing sales, improve customer retention strategies and the development of superior digital products and services driven by new technology. However banking organisations also understand that is not enough. In order to survive in a highly competitive industry, firms will be have to diversify and follow alternative means outside of the standard traditional ways of doing banking. The business case for engaging in corporate social responsibility is clear and unavoidable as the scope and nature of the socio-economic problems within our communities persist, so has these societal problems become interdependent with the business environment. Therefore, executive managers and are now encouraged to become good corporate citizens, by becoming more socially responsible in the way it does its business. In other words, by strategically applying CSR, as a marketing tool, a company can be profitable, obtain a competitive advantage and simultaneously contribute towards making a sustainable difference in society. The intent of this study is to determine if corporate social responsibility is being effectively used as a strategic marketing tool to achieve competitive advantage in the South African banking sector. In addressing the main research question, and several other secondary objectives, this study seeks to enrich the discussion by presenting a theoretical review that demonstrates the relationship between several concepts, namely, corporate strategy, strategic marketing, corporate social responsibility and competitive advantage, interrelated in this study. The study employs a qualitative research approach by empirically conducting in-depth discussions with industry experts on the subject matter at hand, underpinned by academic literature. The study will justify the interdependencies of business and the society and explores the benefits of integrating CSR into the core strategy of business. The findings will be valuable to business executives, corporate social responsibility or marketing managers, academics and scholars who are trying to better understand the determinant’s of corporate social responsibility, strategic management and competitive advantage.
- Full Text:
- Date Issued: 2019
- Authors: Sogoni, Shalene
- Date: 2019
- Subjects: Social responsibility of business , Business communication Mass media and business Marketing Banks and banking -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/44034 , vital:37094
- Description: The South African banking sector has increasingly grown, with the rise of new entrants in the market and a strong fintech focus, offering a completely digital banking service with products designed to improve the money management of clients. Competition within this sector has become rife, giving banks the option to compete by using traditional means or pursue alternative options. In the past, banks focused more on lowering costs, increasing sales, improve customer retention strategies and the development of superior digital products and services driven by new technology. However banking organisations also understand that is not enough. In order to survive in a highly competitive industry, firms will be have to diversify and follow alternative means outside of the standard traditional ways of doing banking. The business case for engaging in corporate social responsibility is clear and unavoidable as the scope and nature of the socio-economic problems within our communities persist, so has these societal problems become interdependent with the business environment. Therefore, executive managers and are now encouraged to become good corporate citizens, by becoming more socially responsible in the way it does its business. In other words, by strategically applying CSR, as a marketing tool, a company can be profitable, obtain a competitive advantage and simultaneously contribute towards making a sustainable difference in society. The intent of this study is to determine if corporate social responsibility is being effectively used as a strategic marketing tool to achieve competitive advantage in the South African banking sector. In addressing the main research question, and several other secondary objectives, this study seeks to enrich the discussion by presenting a theoretical review that demonstrates the relationship between several concepts, namely, corporate strategy, strategic marketing, corporate social responsibility and competitive advantage, interrelated in this study. The study employs a qualitative research approach by empirically conducting in-depth discussions with industry experts on the subject matter at hand, underpinned by academic literature. The study will justify the interdependencies of business and the society and explores the benefits of integrating CSR into the core strategy of business. The findings will be valuable to business executives, corporate social responsibility or marketing managers, academics and scholars who are trying to better understand the determinant’s of corporate social responsibility, strategic management and competitive advantage.
- Full Text:
- Date Issued: 2019