- Title
- Exploring the principles of conflict management in community policing: a case study of Broadlands Park
- Creator
- De Lange, Romeo
- Subject
- Conflict management -- South Africa -- Cape Town
- Subject
- Community policing -- South Africa -- Cape Town
- Date Issued
- 2021-04
- Date
- 2021-04
- Type
- Master's theses
- Type
- text
- Identifier
- http://hdl.handle.net/10948/52435
- Identifier
- vital:43642
- Description
- Conflict management is about an intervention to help resolve a conflict, and to prevent any harmful outbreak through a process which encourages the interaction of different knowledge, skills and attitudes, towards effectively resolving conflict between people and organisations. The differences of opinion between the police and community causes issues of mistrust and disrespect and can be indicative of a fundamental conflict between them. This treatise explores the principles of conflict management in community policing. The study examines the different theories relating to conflict and the interdisciplinary perspectives on conflict management styles and how this literature relates to community policing. The study applied the interpretive paradigm as a qualitative design to understand the social reality experiences of participants in the empirical study of community policing and how they perceived the research problem; namely, the trust relationships between police officials and community members. A purposive sampling method was used and five Community Police Forum members and five former police officials participated and provided abundant and accurate data that assisted in answering the research questions and guided the researcher towards suitable conflict management tools for community policing. Coding procedures and thematic analysis were applied in the study to perform the data analysis. The findings suggest that utilising conflict management principles can be useful as a tool to manage conflict between the community and police; particular in gang and drug related crime areas. The results of the research study appear to suggest how conflict management in community policing can be applied to alleviate the negative impact conflict is having on community policing.
- Description
- Thesis (MA) -- Faculty of Humanities, 2021
- Format
- computer
- Format
- online resource
- Format
- Format
- 1 online resource (x, 174 pages)
- Publisher
- Nelson Mandela University
- Publisher
- Faculty of Humanities
- Language
- English
- Rights
- rights holder
- Rights
- All Rights Reserved
- Rights
- Open Access
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View Details Download | SOURCE1 | De Lange, R.pdf | 2 MB | Adobe Acrobat PDF | View Details Download |