An investigation on the perceptions of officials on their role in the rehabilitation process: the case of the East London Correctional Centre
- Authors: Mtikitiki, Nolusindiso
- Date: 2017
- Subjects: South Africa -- Department of Correctional Services -- Administration Prison administration -- South Africa -- East London , Prisons -- South Africa -- East London -- Officials and employees Correctional personnel -- South Africa -- East London
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/19277 , vital:28817
- Description: This report is the result of a literature study and questionnaire which gave insight on the role of officials in the rehabilitation process. Correctional Services has adopted a new approach, where offenders need to change their negative behaviour and be rehabilitated. Corrections have a societal responsibility towards the community to guide the offender on his rehabilitation path. This study was conducted to give a better understanding of rehabilitation to offenders The purpose of this research is to determine if the Department of Correctional Services delivers on its legal and social responsibility towards the rehabilitation of offenders. In this study the researcher gathered information on the department policies, training of officials, the programmes currently available in Correctional Services, and also the involvement of the community in this process. Corrections cannot work alone, and needs the help of the community and leaders in the community to assist it in this process. Correctional Services faces many challenges in order to succeed in the rehabilitation of offenders. Currently there is a shortage of officials in the Department of Correctional Services, and the Department cannot, therefore, fully succeed in its rehabilitative role. Another aspect is that rehabilitation programmes are voluntary, and offenders can decide if they want to become involved or not.
- Full Text:
- Date Issued: 2017
- Authors: Mtikitiki, Nolusindiso
- Date: 2017
- Subjects: South Africa -- Department of Correctional Services -- Administration Prison administration -- South Africa -- East London , Prisons -- South Africa -- East London -- Officials and employees Correctional personnel -- South Africa -- East London
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/19277 , vital:28817
- Description: This report is the result of a literature study and questionnaire which gave insight on the role of officials in the rehabilitation process. Correctional Services has adopted a new approach, where offenders need to change their negative behaviour and be rehabilitated. Corrections have a societal responsibility towards the community to guide the offender on his rehabilitation path. This study was conducted to give a better understanding of rehabilitation to offenders The purpose of this research is to determine if the Department of Correctional Services delivers on its legal and social responsibility towards the rehabilitation of offenders. In this study the researcher gathered information on the department policies, training of officials, the programmes currently available in Correctional Services, and also the involvement of the community in this process. Corrections cannot work alone, and needs the help of the community and leaders in the community to assist it in this process. Correctional Services faces many challenges in order to succeed in the rehabilitation of offenders. Currently there is a shortage of officials in the Department of Correctional Services, and the Department cannot, therefore, fully succeed in its rehabilitative role. Another aspect is that rehabilitation programmes are voluntary, and offenders can decide if they want to become involved or not.
- Full Text:
- Date Issued: 2017
Analysis of a South African cyber-security awareness campaign for schools using interdisciplinary communications frameworks
- Authors: Leppan, Claudette
- Date: 2017
- Subjects: Internet -- Safety measures Computer networks -- Security measures , Mass media and technology Mass media -- Social aspects
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/18167 , vital:28582
- Description: To provide structure to cyber awareness and educational initiatives in South Africa, Kortjan and Von Solms (2014) developed a five-layer cyber-security awareness and education framework. The purpose of the dissertation is to determine how the framework layers can be refined through the integration of communication theory, with the intention to contribute towards the practical implications of the framework. The study is approached qualitatively and uses a case study for argumentation to illustrate how the existing framework can be further developed. Drawing on several comprehensive campaign planning models, the dissertation illustrates that not all important campaign planning elements are currently included in the existing framework. Proposed changes in the preparation layer include incorporating a situational and target audience analysis, determining resources allocated for the campaign, and formulating a communication strategy. Proposed changes in the delivery layer of the framework are concerned with the implementation, monitoring and adjustment, as well as reporting of campaign successes and challenges. The dissertation builds on, and adds to, the growing literature on the development of campaigns for cyber-security awareness and education aimed at children.
- Full Text:
- Date Issued: 2017
- Authors: Leppan, Claudette
- Date: 2017
- Subjects: Internet -- Safety measures Computer networks -- Security measures , Mass media and technology Mass media -- Social aspects
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/18167 , vital:28582
- Description: To provide structure to cyber awareness and educational initiatives in South Africa, Kortjan and Von Solms (2014) developed a five-layer cyber-security awareness and education framework. The purpose of the dissertation is to determine how the framework layers can be refined through the integration of communication theory, with the intention to contribute towards the practical implications of the framework. The study is approached qualitatively and uses a case study for argumentation to illustrate how the existing framework can be further developed. Drawing on several comprehensive campaign planning models, the dissertation illustrates that not all important campaign planning elements are currently included in the existing framework. Proposed changes in the preparation layer include incorporating a situational and target audience analysis, determining resources allocated for the campaign, and formulating a communication strategy. Proposed changes in the delivery layer of the framework are concerned with the implementation, monitoring and adjustment, as well as reporting of campaign successes and challenges. The dissertation builds on, and adds to, the growing literature on the development of campaigns for cyber-security awareness and education aimed at children.
- Full Text:
- Date Issued: 2017
Antibacterial activities of both combined and individual medicinal plants extracts traditionally used to treat pneumonia
- Authors: Mhango, Immaculate
- Date: 2017
- Subjects: Antibacterial agents , Pneumonia -- Treatment
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/19762 , vital:28959
- Description: Pneumonia is one of the five major leading causes of death in children under-fives years and the elderly worldwide. Antibiotics used for its treatment are less potent due to bacteria development of bacteria resistant to antibiotics. This has led to a surge in search of novel drugs. There are already some drugs in clinical use that have natural products and derivatives such as quinine, morphine, vincristine, and taxol among others. The healing value of medicinal plants has been well accepted since Stone Age across the globe. This plant therapy has been prescribed and prepared independently or in combination. The following plants: Terminalia sericea, Warburgia salutaris, Dodonea angustofolia, Eucalyptus camaldulensis, Ballota africana, Kigelia africana and Acorus gramineus. These plants are most commonly used for treatment of pneumonia and other ailment, were studied to validate their antimicrobial activity based on scientific determination. The primary aim of this study was to evaluate the efficacy of these plants against bacteria pneumonia pathogens. Seven medicinal plants, independently and in combinations were relatively analysed for their antimicrobial activity against Staphylococcus aureus, Streptococcus pyogenes, and Klebsiella pneumoniae. Ground plant material of roots, bark and leafs were prepared with acetone, ethanol and distilled water. Dimethyl sulfoxide (10 &100%) was used as a reconstitution solvent and ciprofloxacin (10 %) as a positive control. The antimicrobial efficacy was determined using agar well diffusion and microtiter plate methods. Interaction between plants was evaluated by calculating fraction inhibitory concentration index (ΣFIC). Noteworthy activity for individual studies with all test organisms was observed with T. sericea. However, highest ZOI (30 mm) was observed for B. africana ethanol extract for S. pyogenes. Weak microbial activity was noted in W. salutaris and D. angustofolia extracts with all test organisms. Good antimicrobial activity was observed in combination studies with all organisms. The potency of different plant combinations varied with highest ZOI observed with B. africana and W. salutaris ranging from 33-35 mm, conversely ZOI of 35 mm was also noted for S. aureus in B. africana and E. camaldulensis ethanol extract. Noteworthy antimicrobial activity was observed in T. sericea and D. angustofolia against all test pathogens. weak antimicrobial activity with highest MICs was observed in combinations where W. salutaris was involved. After calculating ΣFICs, strongest synergistic effect was displayed for W. salutaris and D. angustofolia against all test organisms (lowest ΣFICs 0.0491). Most plant extract combinations, displayed either synergistic, additive or indifferent effect, with few demonstrating antagonistic interactions. Significant antagonism effect was noted for S. pyogenes with T. sericea ethanol extract ΣFIC value of 15.51. Based on results of this study use of plants in combination increase antimicrobial efficacy. The antimicrobial activities; synergistic and additive effects observed adds credibility in the use of plant combination for therapeutic value in treatment of pneumonia. Future studies are recommended to identify and isolate specific active compounds involved in plant combination interactions. The importance of combination studies for possible development of new antimicrobials that can succumb bacterial resistance need to be highlighted.
- Full Text:
- Date Issued: 2017
- Authors: Mhango, Immaculate
- Date: 2017
- Subjects: Antibacterial agents , Pneumonia -- Treatment
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/19762 , vital:28959
- Description: Pneumonia is one of the five major leading causes of death in children under-fives years and the elderly worldwide. Antibiotics used for its treatment are less potent due to bacteria development of bacteria resistant to antibiotics. This has led to a surge in search of novel drugs. There are already some drugs in clinical use that have natural products and derivatives such as quinine, morphine, vincristine, and taxol among others. The healing value of medicinal plants has been well accepted since Stone Age across the globe. This plant therapy has been prescribed and prepared independently or in combination. The following plants: Terminalia sericea, Warburgia salutaris, Dodonea angustofolia, Eucalyptus camaldulensis, Ballota africana, Kigelia africana and Acorus gramineus. These plants are most commonly used for treatment of pneumonia and other ailment, were studied to validate their antimicrobial activity based on scientific determination. The primary aim of this study was to evaluate the efficacy of these plants against bacteria pneumonia pathogens. Seven medicinal plants, independently and in combinations were relatively analysed for their antimicrobial activity against Staphylococcus aureus, Streptococcus pyogenes, and Klebsiella pneumoniae. Ground plant material of roots, bark and leafs were prepared with acetone, ethanol and distilled water. Dimethyl sulfoxide (10 &100%) was used as a reconstitution solvent and ciprofloxacin (10 %) as a positive control. The antimicrobial efficacy was determined using agar well diffusion and microtiter plate methods. Interaction between plants was evaluated by calculating fraction inhibitory concentration index (ΣFIC). Noteworthy activity for individual studies with all test organisms was observed with T. sericea. However, highest ZOI (30 mm) was observed for B. africana ethanol extract for S. pyogenes. Weak microbial activity was noted in W. salutaris and D. angustofolia extracts with all test organisms. Good antimicrobial activity was observed in combination studies with all organisms. The potency of different plant combinations varied with highest ZOI observed with B. africana and W. salutaris ranging from 33-35 mm, conversely ZOI of 35 mm was also noted for S. aureus in B. africana and E. camaldulensis ethanol extract. Noteworthy antimicrobial activity was observed in T. sericea and D. angustofolia against all test pathogens. weak antimicrobial activity with highest MICs was observed in combinations where W. salutaris was involved. After calculating ΣFICs, strongest synergistic effect was displayed for W. salutaris and D. angustofolia against all test organisms (lowest ΣFICs 0.0491). Most plant extract combinations, displayed either synergistic, additive or indifferent effect, with few demonstrating antagonistic interactions. Significant antagonism effect was noted for S. pyogenes with T. sericea ethanol extract ΣFIC value of 15.51. Based on results of this study use of plants in combination increase antimicrobial efficacy. The antimicrobial activities; synergistic and additive effects observed adds credibility in the use of plant combination for therapeutic value in treatment of pneumonia. Future studies are recommended to identify and isolate specific active compounds involved in plant combination interactions. The importance of combination studies for possible development of new antimicrobials that can succumb bacterial resistance need to be highlighted.
- Full Text:
- Date Issued: 2017
Buchu and Bobotie in the Boland : culinary heritage in Franschhoek, Western Cape
- Authors: Deavin, Candace
- Date: 2017
- Subjects: Food habits -- South Africa -- Franschhoek -- Cross-cultural studies Plants, Edible -- South Africa -- Franschhoek
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/22254 , vital:29923
- Description: From a confit tomato and potato tumbleweed with buchu to a cured snoek terrine rolled in wilde kruie and Cape bobotie puff pastry with blatjang, chefs that mix indigenous plants and local cuisine with European inspiration and training have proved popular in Franschhoek’s restaurants. In this boland town, the particular constructions of heritage through food, not only showcases regional flavours, but gestures towards the search for an elusive place-based ‘South African’ cuisine that is seen to be rooted in the land. Harkening back to old culinary practices and drawing from their own heritages, Franschhoek’s chefs are foraging, butchering, gathering, growing, fermenting, pickling and cooking over open fires with renewed vigour as they attempt to ground their cuisine, and indeed, themselves, in the soil around them. This thesis considers how, through the culinary repertoire of chefs in Franschhoek, food is constructed as heritage. Within this I look at what heritages are considered desirable, how food’s sensory and symbolic properties are used to their full potential, and who is behind these constructions of culinary heritage. Following on from this, I explore postcolonial and post-apartheid anxieties of place and belonging, as well as desired and emergent identities that are expressed through this culinary heritage.
- Full Text:
- Date Issued: 2017
- Authors: Deavin, Candace
- Date: 2017
- Subjects: Food habits -- South Africa -- Franschhoek -- Cross-cultural studies Plants, Edible -- South Africa -- Franschhoek
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/22254 , vital:29923
- Description: From a confit tomato and potato tumbleweed with buchu to a cured snoek terrine rolled in wilde kruie and Cape bobotie puff pastry with blatjang, chefs that mix indigenous plants and local cuisine with European inspiration and training have proved popular in Franschhoek’s restaurants. In this boland town, the particular constructions of heritage through food, not only showcases regional flavours, but gestures towards the search for an elusive place-based ‘South African’ cuisine that is seen to be rooted in the land. Harkening back to old culinary practices and drawing from their own heritages, Franschhoek’s chefs are foraging, butchering, gathering, growing, fermenting, pickling and cooking over open fires with renewed vigour as they attempt to ground their cuisine, and indeed, themselves, in the soil around them. This thesis considers how, through the culinary repertoire of chefs in Franschhoek, food is constructed as heritage. Within this I look at what heritages are considered desirable, how food’s sensory and symbolic properties are used to their full potential, and who is behind these constructions of culinary heritage. Following on from this, I explore postcolonial and post-apartheid anxieties of place and belonging, as well as desired and emergent identities that are expressed through this culinary heritage.
- Full Text:
- Date Issued: 2017
Clusters as a vehicle for industrial development in the Eastern Cape
- Authors: Mtati, Odwa
- Date: 2017
- Subjects: Industrial clusters -- South Africa -- Eastern Cape , Industrialization -- South Africa -- Eastern Cape , Industrial policy -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/7106 , vital:21235
- Description: This study examines the cluster approach as a means for promoting industrial development in the Eastern Cape Province, Republic of South Africa. The Province is unevenly developed, with pockets that are well-integrated into the national and global economies, but with some areas being severely underdeveloped. However, the Province retains a high potential for industrial revitalisation and expansion. The option of applying the cluster approach, most closely associated with Michael Porter’s work, The Comparative Advantage of Nations, to unlock this potential is examined, with a particular focus on the factors affecting the efficiency of the cluster as a vehicle for promoting industrialisation. Existing works on success factors for clusters and comparative case studies are examined, while responses from a survey among provincial stakeholders on the adaptation of the cluster concept to the circumstances of the province are analysed. The study finds that the management of a cluster is critical to its success or demise. Further to this, the key role that exists for industry is in building inter-firm co-operation, improving government and business cooperation, skills development of local labour pools and facilitating interactions between buyers and sellers. While Government Policy is not always necessary for establishment of clusters, in the specific circumstances of the Eastern Cape, it is desirable due to underdevelopment in most regions. The case for introduction of a cluster policy is supported by global experiences with clusters. A cluster approach for promotion of industrialisation is therefore recommended for the Province, with steps that may be taken towards the formation of clusters suggested.
- Full Text:
- Date Issued: 2017
- Authors: Mtati, Odwa
- Date: 2017
- Subjects: Industrial clusters -- South Africa -- Eastern Cape , Industrialization -- South Africa -- Eastern Cape , Industrial policy -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/7106 , vital:21235
- Description: This study examines the cluster approach as a means for promoting industrial development in the Eastern Cape Province, Republic of South Africa. The Province is unevenly developed, with pockets that are well-integrated into the national and global economies, but with some areas being severely underdeveloped. However, the Province retains a high potential for industrial revitalisation and expansion. The option of applying the cluster approach, most closely associated with Michael Porter’s work, The Comparative Advantage of Nations, to unlock this potential is examined, with a particular focus on the factors affecting the efficiency of the cluster as a vehicle for promoting industrialisation. Existing works on success factors for clusters and comparative case studies are examined, while responses from a survey among provincial stakeholders on the adaptation of the cluster concept to the circumstances of the province are analysed. The study finds that the management of a cluster is critical to its success or demise. Further to this, the key role that exists for industry is in building inter-firm co-operation, improving government and business cooperation, skills development of local labour pools and facilitating interactions between buyers and sellers. While Government Policy is not always necessary for establishment of clusters, in the specific circumstances of the Eastern Cape, it is desirable due to underdevelopment in most regions. The case for introduction of a cluster policy is supported by global experiences with clusters. A cluster approach for promotion of industrialisation is therefore recommended for the Province, with steps that may be taken towards the formation of clusters suggested.
- Full Text:
- Date Issued: 2017
Cradock thermal springs spa: the design of a thermal springs spa located at the Cradock hot springs
- Authors: Ferreira, Anita
- Date: 2017
- Subjects: Health resorts -- South Africa -- Eastern Cape -- Design and construction Bathhouses -- South Africa -- Eastern Cape -- Design and construction , Health resorts -- Decoration -- South Africa -- Eastern Cape Interior architecture -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/15334 , vital:28220
- Description: This treatise is focussed on the design of a Healing Spa Complex based on the relationship to the natural thermal springs 4km outside of the town of Cradock in the Karoo region of the Eastern Cape. The design response extends the dialogue between man and nature to structure in order to create an environment for healing within the natural landscape. The structure will accommodate spa facilities situated and specialized around the natural source of thermal water from the three springs on site. The site currently houses pool and accommodation facilities run by the local municipality. Due to a lack of funding these facilities have become dilapidated to the point where most of the buildings on site are unused and structurally unsound. The spring source on site was previously a major tourism attraction, but has subsequently shut down due to the degradation of the facilities. The Karoo is a dry, harsh and unforgiving landscape within which water is one of the most precious life-giving elements. Life is situated and celebrated around water, not only by humans, but also by nature. Settlements were built adjacent to rivers or springs, greenbelts flourished and formed along its edges, and animals migrate following the waters' (Hawkins, Sharrock and Havens, 2008). The region is characterised by extremes and contrasts, from scolding heat to freezing snow. This has contributed to a continuous display of dramatic contrasts within the landscape and created a unique character. Rain usually arrives in summer in the form of dramatic aernoon thunderstorms that bring relief to the relentless dry summer heat. Winter months are usually dry, allowing the sun to slowly heat up the open frosted plains before the intensely cold night brings another layer of snow to the Karoo koppies (Bloom, 2001). Eve Palmer, in her book, the Plains of Camdeboo, describes her Trust memories of the Karoo summer: “.....heat like blazing ovens; of shutters and sunbeams making a hot bright path through a chink in a dark blind, of soil too hot to walk on barefoot and rocks too hot to touch.” (Palmer 1986:3) Rain makes life possible in this part of the world. The joy and relief bit brings to the residents is very real and palpable (Palmer 1986:6). In response to the sensitivity of the natural environment of the site, and the desire to link this to the development of a healing environment, the architecture in this treatise will explore the unique sense of place of the Karoo and more speciacally the Cradock area. This will entail the exploration of the region and area in terms of physical and spatial features. Through the analyses of the natural structural elements, characteristics and local materials and assessment of Karoo architecture in terms of its use of materials, layout and craftsmanship, an appropriate response to the Karoo context should be achieved. The harsh environment will provide the opportunity to explore innovative means of optimum utilisation of resources, in order to ensure that the design is sustainable and therefore relevant to its context. This will contribute to a architectural expression which would allow a connection to nature and the area, by using nature to inspire this insight.
- Full Text:
- Date Issued: 2017
- Authors: Ferreira, Anita
- Date: 2017
- Subjects: Health resorts -- South Africa -- Eastern Cape -- Design and construction Bathhouses -- South Africa -- Eastern Cape -- Design and construction , Health resorts -- Decoration -- South Africa -- Eastern Cape Interior architecture -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/15334 , vital:28220
- Description: This treatise is focussed on the design of a Healing Spa Complex based on the relationship to the natural thermal springs 4km outside of the town of Cradock in the Karoo region of the Eastern Cape. The design response extends the dialogue between man and nature to structure in order to create an environment for healing within the natural landscape. The structure will accommodate spa facilities situated and specialized around the natural source of thermal water from the three springs on site. The site currently houses pool and accommodation facilities run by the local municipality. Due to a lack of funding these facilities have become dilapidated to the point where most of the buildings on site are unused and structurally unsound. The spring source on site was previously a major tourism attraction, but has subsequently shut down due to the degradation of the facilities. The Karoo is a dry, harsh and unforgiving landscape within which water is one of the most precious life-giving elements. Life is situated and celebrated around water, not only by humans, but also by nature. Settlements were built adjacent to rivers or springs, greenbelts flourished and formed along its edges, and animals migrate following the waters' (Hawkins, Sharrock and Havens, 2008). The region is characterised by extremes and contrasts, from scolding heat to freezing snow. This has contributed to a continuous display of dramatic contrasts within the landscape and created a unique character. Rain usually arrives in summer in the form of dramatic aernoon thunderstorms that bring relief to the relentless dry summer heat. Winter months are usually dry, allowing the sun to slowly heat up the open frosted plains before the intensely cold night brings another layer of snow to the Karoo koppies (Bloom, 2001). Eve Palmer, in her book, the Plains of Camdeboo, describes her Trust memories of the Karoo summer: “.....heat like blazing ovens; of shutters and sunbeams making a hot bright path through a chink in a dark blind, of soil too hot to walk on barefoot and rocks too hot to touch.” (Palmer 1986:3) Rain makes life possible in this part of the world. The joy and relief bit brings to the residents is very real and palpable (Palmer 1986:6). In response to the sensitivity of the natural environment of the site, and the desire to link this to the development of a healing environment, the architecture in this treatise will explore the unique sense of place of the Karoo and more speciacally the Cradock area. This will entail the exploration of the region and area in terms of physical and spatial features. Through the analyses of the natural structural elements, characteristics and local materials and assessment of Karoo architecture in terms of its use of materials, layout and craftsmanship, an appropriate response to the Karoo context should be achieved. The harsh environment will provide the opportunity to explore innovative means of optimum utilisation of resources, in order to ensure that the design is sustainable and therefore relevant to its context. This will contribute to a architectural expression which would allow a connection to nature and the area, by using nature to inspire this insight.
- Full Text:
- Date Issued: 2017
Crop production and sustainable livehoods for rural women of Sutterheim in Eastern Cape
- September, Lwandlekazi Christina
- Authors: September, Lwandlekazi Christina
- Date: 2017
- Subjects: Sustainable development -- South Africa -- Eastern Cape Rural development -- South Africa -- Eastern Cape , Rural women -- South Africa -- Eastern Cape Farms, Small -- Women -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/20488 , vital:29296
- Description: The study focuses on investigating the impact of crop production to sustainable livelihood strategies among rural women. The main objective of the study are as follows: to investigate the extent to which Silwindlala crop production cooperative has improved the lives of Jerseyville rural women, to investigate the new skills that Jerseyville rural women have obtained from Silwindlala crop production cooperative, to explore on challenges that would contribute to failure of crop production cooperative and to come up with the recommendations that would contribute to policy formulation and skills on management of crop production cooperative of rural women. The study employed qualitative method for data collection and analysis. The main findings of this study were that, the impact of crop production on sustainable livelihood is still seasonal, during harvesting period. Data showed low educational status and lack of business management skills among rural women, however, technical skills and collective interest contributed to the success of the cooperative
- Full Text:
- Date Issued: 2017
- Authors: September, Lwandlekazi Christina
- Date: 2017
- Subjects: Sustainable development -- South Africa -- Eastern Cape Rural development -- South Africa -- Eastern Cape , Rural women -- South Africa -- Eastern Cape Farms, Small -- Women -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/20488 , vital:29296
- Description: The study focuses on investigating the impact of crop production to sustainable livelihood strategies among rural women. The main objective of the study are as follows: to investigate the extent to which Silwindlala crop production cooperative has improved the lives of Jerseyville rural women, to investigate the new skills that Jerseyville rural women have obtained from Silwindlala crop production cooperative, to explore on challenges that would contribute to failure of crop production cooperative and to come up with the recommendations that would contribute to policy formulation and skills on management of crop production cooperative of rural women. The study employed qualitative method for data collection and analysis. The main findings of this study were that, the impact of crop production on sustainable livelihood is still seasonal, during harvesting period. Data showed low educational status and lack of business management skills among rural women, however, technical skills and collective interest contributed to the success of the cooperative
- Full Text:
- Date Issued: 2017
Culturally informed conceptions of traumatic experience and coping strategies among the mole-dagbon of Ghana
- Authors: Thompson, Sandra
- Date: 2017
- Subjects: Cultural psychiatry -- Ghana , Post-traumatic stress disorder -- Ghana , Dagbani (African people)
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/9327 , vital:26578
- Description: Culture is important to an individual’s understanding of traumatic events and the symptoms that ensue after such events. Cultural understandings also inform how individuals cope with the traumatic stress symptoms they experience. A great deal is known about the understanding of traumatic experiences and effective coping mechanisms used in Western cultures, but non-Western cultures are generally understudied. Valuable lessons are learnt from conducting studies with understudied non-Western cultures. The research sought to explore and describe the culturally informed conceptions of traumatic experience and coping strategies in one such understudied population - the Mole-Dagbon of Ghana. The research used a qualitative exploratory descriptive interpretive methodology. Purposive nonprobability sampling was used to gain access to individuals who could comment on the knowledge objectives of the study. Data was collected using focus group discussions with cultural leaders, and semi-structured interviews with traumatized individuals. All interviews were audio-recorded, transcribed, translated and analyzed using interpretive phenomenological analysis. The findings indicated that traumatic experiences and the coping strategies are influenced by a number of cultural factors. Participants’ understanding of traumatic experiences and symptoms relied heavily on normative traditional African cultural understandings, but explanations also utilized monotheistic (from Islam and Christianity) worldviews. It was also evident that not all explanations were purely spiritual and events and symptoms were also explained using a natural/scientific framework. Some aspects of this system indicated parallels with the Western cognitive understanding of traumatic stress symptoms. The Mole-Dagbon did not focus naturally on explaining the events and symptoms and in the current sample such explanations were often deferred to authoritative individuals in the society (especially the soothsayers from the Traditional African Religion). However, there was an easy focus on coping with the symptoms after a traumatic event and in this last aspect there was a great degree of agreement between participants. A clear hierarchy of coping emerged with community and family social support being considered the most important aspect. Irrespective of religious affiliation, individuals also considered a visit to the soothsayer and completing prescribed rituals as important in the process. Even where an individual did not wish to include this practice from African Traditional Religion because of religious affiliation, they acknowledged the existence and effectiveness of these practices. Finally, it was thought important that a traumatized individual consult a religious leader for counselling (again irrespective of the actual religion). While there were elements of cognitive understanding and a recognition of counselling by religious leaders, Western based treatment modalities were not mentioned as options for the treatment of the symptoms of PTSD. Practitioners that come into contact with the Mole-Dagbon may need to use collaborative treatment strategies that respects and utilizes cultural treatment strategies for PTSD. One interesting element that needs further exploration is whether the cognitive understandings of the Mole-Dagbon can be used in a cognitive therapeutic paradigm. Even though these cognitive appraisals are present in explaining symptoms, there are no direct cultural remedies that rely on them.
- Full Text:
- Date Issued: 2017
- Authors: Thompson, Sandra
- Date: 2017
- Subjects: Cultural psychiatry -- Ghana , Post-traumatic stress disorder -- Ghana , Dagbani (African people)
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/9327 , vital:26578
- Description: Culture is important to an individual’s understanding of traumatic events and the symptoms that ensue after such events. Cultural understandings also inform how individuals cope with the traumatic stress symptoms they experience. A great deal is known about the understanding of traumatic experiences and effective coping mechanisms used in Western cultures, but non-Western cultures are generally understudied. Valuable lessons are learnt from conducting studies with understudied non-Western cultures. The research sought to explore and describe the culturally informed conceptions of traumatic experience and coping strategies in one such understudied population - the Mole-Dagbon of Ghana. The research used a qualitative exploratory descriptive interpretive methodology. Purposive nonprobability sampling was used to gain access to individuals who could comment on the knowledge objectives of the study. Data was collected using focus group discussions with cultural leaders, and semi-structured interviews with traumatized individuals. All interviews were audio-recorded, transcribed, translated and analyzed using interpretive phenomenological analysis. The findings indicated that traumatic experiences and the coping strategies are influenced by a number of cultural factors. Participants’ understanding of traumatic experiences and symptoms relied heavily on normative traditional African cultural understandings, but explanations also utilized monotheistic (from Islam and Christianity) worldviews. It was also evident that not all explanations were purely spiritual and events and symptoms were also explained using a natural/scientific framework. Some aspects of this system indicated parallels with the Western cognitive understanding of traumatic stress symptoms. The Mole-Dagbon did not focus naturally on explaining the events and symptoms and in the current sample such explanations were often deferred to authoritative individuals in the society (especially the soothsayers from the Traditional African Religion). However, there was an easy focus on coping with the symptoms after a traumatic event and in this last aspect there was a great degree of agreement between participants. A clear hierarchy of coping emerged with community and family social support being considered the most important aspect. Irrespective of religious affiliation, individuals also considered a visit to the soothsayer and completing prescribed rituals as important in the process. Even where an individual did not wish to include this practice from African Traditional Religion because of religious affiliation, they acknowledged the existence and effectiveness of these practices. Finally, it was thought important that a traumatized individual consult a religious leader for counselling (again irrespective of the actual religion). While there were elements of cognitive understanding and a recognition of counselling by religious leaders, Western based treatment modalities were not mentioned as options for the treatment of the symptoms of PTSD. Practitioners that come into contact with the Mole-Dagbon may need to use collaborative treatment strategies that respects and utilizes cultural treatment strategies for PTSD. One interesting element that needs further exploration is whether the cognitive understandings of the Mole-Dagbon can be used in a cognitive therapeutic paradigm. Even though these cognitive appraisals are present in explaining symptoms, there are no direct cultural remedies that rely on them.
- Full Text:
- Date Issued: 2017
Customer preferences with regard to milk packaging
- Authors: Herbst, Ruben Andreas
- Date: 2017
- Subjects: Consumer behavior Consumers' preferences , Consumer satisfaction
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/15967 , vital:28295
- Description: The milk industry in the Eastern Cape is very competitive and milk suppliers must use all means, including packaging, to influence buying behaviour. The aim of the study was to investigate customer preferences with regard to milk packaging in the Nelson Mandela Bay (NMB) area. The purpose was to develop a better understanding of customer preferences so that packaging could be designed to satisfy customer expectations and needs. The research design was based on a quantitative approach (non-experimental) and the study was descriptive in nature. The measuring instrument was a self-developed questionnaire, which was developed based on the literature study and previous empirical studies conducted by Adam and Ali (2014a) and Ahmed, Pumar and Amin (2014). The sample consisted of 199 adult shoppers in the Nelson Mandela Bay area, selected through snowball and quota sampling. Data was collected with the help of fieldworkers, coded into Microsoft Excel and processed with statistical software. Descriptive statistics and canonical correlation analysis were used to identify customer preferences and relationships between the different dimensions of milk packaging. The results revealed that size, materials, convenience in handing and product information (expiry date) were important. Colour and design were not regarded as important by the target group.
- Full Text:
- Date Issued: 2017
- Authors: Herbst, Ruben Andreas
- Date: 2017
- Subjects: Consumer behavior Consumers' preferences , Consumer satisfaction
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/15967 , vital:28295
- Description: The milk industry in the Eastern Cape is very competitive and milk suppliers must use all means, including packaging, to influence buying behaviour. The aim of the study was to investigate customer preferences with regard to milk packaging in the Nelson Mandela Bay (NMB) area. The purpose was to develop a better understanding of customer preferences so that packaging could be designed to satisfy customer expectations and needs. The research design was based on a quantitative approach (non-experimental) and the study was descriptive in nature. The measuring instrument was a self-developed questionnaire, which was developed based on the literature study and previous empirical studies conducted by Adam and Ali (2014a) and Ahmed, Pumar and Amin (2014). The sample consisted of 199 adult shoppers in the Nelson Mandela Bay area, selected through snowball and quota sampling. Data was collected with the help of fieldworkers, coded into Microsoft Excel and processed with statistical software. Descriptive statistics and canonical correlation analysis were used to identify customer preferences and relationships between the different dimensions of milk packaging. The results revealed that size, materials, convenience in handing and product information (expiry date) were important. Colour and design were not regarded as important by the target group.
- Full Text:
- Date Issued: 2017
Deterrents to continued blood donation among regular blood donors
- Authors: Harris, Maryke
- Date: 2017
- Subjects: Marketing -- Decision making -- Health aspects -- South Africa Blood donors -- South Africa -- Port Elizabeth , Blood -- Collection and preservation -- South Africa -- Port Elizabeth
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/15934 , vital:28292
- Description: Collecting blood from repeat blood donors is cost effective and safer compared to other donor types. At the end of 2012, 84% of the SANBS donor panel were inactive or lapsed. There is a lack of research available on lapsed donors in the South African context and available research is mostly quantitative with subtle contradictions. Donors who donated blood in 2012 at fixed site donor centres in Port Elizabeth, and did not return in 2013, were studied. A descriptive analysis was done and a random sample of 78 lapsed donors were selected to participate in a face-to-face interview. Interviews were digitally recorded and transcribed. A grounded model was developed from various existing theories to seek out and conceptualise social patterns and structures of lapsed blood donors through a process of comparison. There were 10 062 donors who donated blood in 2012 and 4 923 became lapsed during 2013. Analysis of sub groups showed a higher proportion of donors who became lapsed in the following sub-categories: new donors (95%), re-joined donors (64%), black donors (63%), donors younger than 40 (61%), female donors (52%). The feedback received from the 11 participants highlighted peer pressure as the biggest motivator. Of the six communication theories applied, The Social Penetration Theory highlighted the cost-minus-benefit ratio which played a big role in a donor’s motivation and decision to return. The AIDA Marketing Model application described lapsed donor behaviour most comprehensively and it highlighted a missing step which was created as part of a Grounded Model and is called the AIDAA Model. The role and existence of peer pressure is directly linked to donor motivation and is categorised as an Action Motivator in the AIDAA Model. The new model creates additional recruitment opportunities which has not been explored and applied strategically before.
- Full Text:
- Date Issued: 2017
- Authors: Harris, Maryke
- Date: 2017
- Subjects: Marketing -- Decision making -- Health aspects -- South Africa Blood donors -- South Africa -- Port Elizabeth , Blood -- Collection and preservation -- South Africa -- Port Elizabeth
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/15934 , vital:28292
- Description: Collecting blood from repeat blood donors is cost effective and safer compared to other donor types. At the end of 2012, 84% of the SANBS donor panel were inactive or lapsed. There is a lack of research available on lapsed donors in the South African context and available research is mostly quantitative with subtle contradictions. Donors who donated blood in 2012 at fixed site donor centres in Port Elizabeth, and did not return in 2013, were studied. A descriptive analysis was done and a random sample of 78 lapsed donors were selected to participate in a face-to-face interview. Interviews were digitally recorded and transcribed. A grounded model was developed from various existing theories to seek out and conceptualise social patterns and structures of lapsed blood donors through a process of comparison. There were 10 062 donors who donated blood in 2012 and 4 923 became lapsed during 2013. Analysis of sub groups showed a higher proportion of donors who became lapsed in the following sub-categories: new donors (95%), re-joined donors (64%), black donors (63%), donors younger than 40 (61%), female donors (52%). The feedback received from the 11 participants highlighted peer pressure as the biggest motivator. Of the six communication theories applied, The Social Penetration Theory highlighted the cost-minus-benefit ratio which played a big role in a donor’s motivation and decision to return. The AIDA Marketing Model application described lapsed donor behaviour most comprehensively and it highlighted a missing step which was created as part of a Grounded Model and is called the AIDAA Model. The role and existence of peer pressure is directly linked to donor motivation and is categorised as an Action Motivator in the AIDAA Model. The new model creates additional recruitment opportunities which has not been explored and applied strategically before.
- Full Text:
- Date Issued: 2017
Effectiveness of school governing bodies in rural schools of Ngcobo district
- Authors: Lugalo, Simo
- Date: 2017
- Subjects: School boards -- South Africa -- Eastern Cape School management and organization -- South Africa -- Eastern Cape , Schools -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/18222 , vital:28590
- Description: This study focused on school governing bodies in the rural schools in Ngcobo. In this study, the researcher established that in rural schools, parent members of school governing bodies are still reluctant, or ill equipped to do their duty as governors of the schools. They rely on what the principals ask them to do. They need more training and empowerment to fulfill their duties as members of the school governing bodies. Most of the parents who are members of school governing bodies are older and their level of education is generally low. The principals are complaining that not enough training was being given to parent members to fulfill their task as school governors. However, it remains the principals’ responsibility to coach SGB parent-members in order for the school functionality to go on. The findings of this study show that much more need to be done to empower parental-members of SGBs in the rural areas of the Eastern Cape and most probably in most, if not all, rural areas of South Africa.
- Full Text:
- Date Issued: 2017
- Authors: Lugalo, Simo
- Date: 2017
- Subjects: School boards -- South Africa -- Eastern Cape School management and organization -- South Africa -- Eastern Cape , Schools -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/18222 , vital:28590
- Description: This study focused on school governing bodies in the rural schools in Ngcobo. In this study, the researcher established that in rural schools, parent members of school governing bodies are still reluctant, or ill equipped to do their duty as governors of the schools. They rely on what the principals ask them to do. They need more training and empowerment to fulfill their duties as members of the school governing bodies. Most of the parents who are members of school governing bodies are older and their level of education is generally low. The principals are complaining that not enough training was being given to parent members to fulfill their task as school governors. However, it remains the principals’ responsibility to coach SGB parent-members in order for the school functionality to go on. The findings of this study show that much more need to be done to empower parental-members of SGBs in the rural areas of the Eastern Cape and most probably in most, if not all, rural areas of South Africa.
- Full Text:
- Date Issued: 2017
Employee Assistance Program (EAP) as a context for social work practice placement
- Authors: Cummings, Nicki
- Date: 2017
- Subjects: Social service -- Fieldwork -- South Africa Social work education -- South Africa , Employee assistance programs -- South Africa
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/15314 , vital:28218
- Description: The Bachelor of Social Work degree is a four year course consisting of classroom and field practicum training. In 2013, the Automotive Information and Development Centre (AIDC) and Nelson Mandela Metropolitan University agreed upon placing fourth year social work students within the Employee Assistance Programs affiliated with the AIDC. The research goal of this study is to enhance an understanding of Employee Assistance Programs (EAP) as a context for practicum training for (4th) fourth year social work students by exploring and describing the perceptions and experiences of students, campus supervisors and EAP company representatives. In this respect, the study seeks to determine whether EAP provides the opportunity to meet the Exit Level Outcomes for the Bachelor of Social Work degree. This study is focussed on the practical application of social work knowledge and skills; it is framed within the principles of the Outcomes Based Educational Approach to Education. It was thus considered relevant to introduce a literature review on this particular approach with the focus on the achievement of outcomes. In order to understand whether EAP is an effective learning context the researcher needed to understand how students apply the experience and bridge the gap between theory and practice to gain meaning and understanding and, essentially, learn from the practicum training experience thus further enhancing the framework. The experiential learning cycle presented by Kolb (1984) extended the framework to provide an appropriate model for facilitating learning by linking practice to theory and knowledge. Kolb’s experiential learning cycle was thus explored. The study utilised an exploratory, descriptive, qualitative approach, which is contextual in nature. Non-probability, purposive sampling was utilised to select fourth year social work students, supervisors and company representatives who were involved with EAPs and fourth year social work students at their company. Data collection incorporated semi-structured interviews. Data analysis resulted in themes, sub-themes, categories and sub-categories emerging. Upon analysis of these themes, it was clear that with the appropriate support and creativity, students were able to meet the required Exit Level Outcomes of the Bachelor of Social Work degree. The study concludes that the overall the experience of fourth year social work students placed at EAP companies has been a positive one, with students meeting the Exit Level Outcomes for the Bachelor of Social Work degree. Although this was a positive experience, greater preparation is required and communication between the relevant parties needs to be improved.
- Full Text:
- Date Issued: 2017
- Authors: Cummings, Nicki
- Date: 2017
- Subjects: Social service -- Fieldwork -- South Africa Social work education -- South Africa , Employee assistance programs -- South Africa
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/15314 , vital:28218
- Description: The Bachelor of Social Work degree is a four year course consisting of classroom and field practicum training. In 2013, the Automotive Information and Development Centre (AIDC) and Nelson Mandela Metropolitan University agreed upon placing fourth year social work students within the Employee Assistance Programs affiliated with the AIDC. The research goal of this study is to enhance an understanding of Employee Assistance Programs (EAP) as a context for practicum training for (4th) fourth year social work students by exploring and describing the perceptions and experiences of students, campus supervisors and EAP company representatives. In this respect, the study seeks to determine whether EAP provides the opportunity to meet the Exit Level Outcomes for the Bachelor of Social Work degree. This study is focussed on the practical application of social work knowledge and skills; it is framed within the principles of the Outcomes Based Educational Approach to Education. It was thus considered relevant to introduce a literature review on this particular approach with the focus on the achievement of outcomes. In order to understand whether EAP is an effective learning context the researcher needed to understand how students apply the experience and bridge the gap between theory and practice to gain meaning and understanding and, essentially, learn from the practicum training experience thus further enhancing the framework. The experiential learning cycle presented by Kolb (1984) extended the framework to provide an appropriate model for facilitating learning by linking practice to theory and knowledge. Kolb’s experiential learning cycle was thus explored. The study utilised an exploratory, descriptive, qualitative approach, which is contextual in nature. Non-probability, purposive sampling was utilised to select fourth year social work students, supervisors and company representatives who were involved with EAPs and fourth year social work students at their company. Data collection incorporated semi-structured interviews. Data analysis resulted in themes, sub-themes, categories and sub-categories emerging. Upon analysis of these themes, it was clear that with the appropriate support and creativity, students were able to meet the required Exit Level Outcomes of the Bachelor of Social Work degree. The study concludes that the overall the experience of fourth year social work students placed at EAP companies has been a positive one, with students meeting the Exit Level Outcomes for the Bachelor of Social Work degree. Although this was a positive experience, greater preparation is required and communication between the relevant parties needs to be improved.
- Full Text:
- Date Issued: 2017
Experiences of health care professionals at Mdantsane sub-district primary health care clinics regarding the unavailability of medicines
- Authors: Mpengesi, Luvokazi
- Date: 2017
- Subjects: Physician and patient -- South Africa -- East London Primary care (Medicine) -- South Africa -- East London , Communication in medicine
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/19619 , vital:28907
- Description: Medicine unavailability, also known as stock-outs is a global problem. South Africa is not exempt from this problem which impacts negatively on the way in which healthcare services are rendered, more especially in the public sector. Communities are complaining about the unavailability of medicines at public health facilities particularly in primary health care clinics. In an effort to address this problem, the Minister of Health has declared medicine availability as one of the six priorities of the Department of Health. The aim of this study was to explore and describe the experiences and perceptions of healthcare professionals practicing at primary healthcare clinics in a peri-urban area of the Eastern Cape regarding the unavailability of medicines. Understanding the experiences and perceptions was expected to assist in addressing the problem at hand and help management in developing ways to address the problem and support the employees. Semi-structured interviews were conducted with healthcare professionals working at primary health care clinics in and around Mdantsane Township in the Eastern Cape. The main findings of the study can be divided into the following topics: perceived causes of medicine stock-outs, the implications of stock shortages, actions taken in the case of stock-outs and the role to play by in mitigating the impact of stock shortages. The limitations of the study include the research sample which was not truly representative of all healthcare professionals working at Mdantsane sub-district primary healthcare clinics. The study recommends various strategies that management should follow to assist in addressing medicine shortages. The researcher recommends further research to describe the experiences of healthcare professional regarding medicine unavailability.
- Full Text:
- Date Issued: 2017
- Authors: Mpengesi, Luvokazi
- Date: 2017
- Subjects: Physician and patient -- South Africa -- East London Primary care (Medicine) -- South Africa -- East London , Communication in medicine
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/19619 , vital:28907
- Description: Medicine unavailability, also known as stock-outs is a global problem. South Africa is not exempt from this problem which impacts negatively on the way in which healthcare services are rendered, more especially in the public sector. Communities are complaining about the unavailability of medicines at public health facilities particularly in primary health care clinics. In an effort to address this problem, the Minister of Health has declared medicine availability as one of the six priorities of the Department of Health. The aim of this study was to explore and describe the experiences and perceptions of healthcare professionals practicing at primary healthcare clinics in a peri-urban area of the Eastern Cape regarding the unavailability of medicines. Understanding the experiences and perceptions was expected to assist in addressing the problem at hand and help management in developing ways to address the problem and support the employees. Semi-structured interviews were conducted with healthcare professionals working at primary health care clinics in and around Mdantsane Township in the Eastern Cape. The main findings of the study can be divided into the following topics: perceived causes of medicine stock-outs, the implications of stock shortages, actions taken in the case of stock-outs and the role to play by in mitigating the impact of stock shortages. The limitations of the study include the research sample which was not truly representative of all healthcare professionals working at Mdantsane sub-district primary healthcare clinics. The study recommends various strategies that management should follow to assist in addressing medicine shortages. The researcher recommends further research to describe the experiences of healthcare professional regarding medicine unavailability.
- Full Text:
- Date Issued: 2017
Exploring best practices for crisis communication
- Authors: Hlela, Nomfundo
- Date: 2017
- Subjects: Communication in organizations Corporations -- Public relations , Crisis management Communication in management
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/15060 , vital:28118
- Description: In the past few decades, corporate crises have received high media attention and revealed the impact that a disaster can have on a company’s reputation. A breadth of scholarly literature has already analysed crisis communications and key elements of an effective response. In this study I examine crisis communications strategies of two companies (British Petroleum and Domino’s Pizza) who responded differently when faced with a crisis. The study will explore the companies’ actions and various media materials including public statements, press releases and social media platforms. This information will be presented alongside corresponding news coverage to reveal how the media translated these actions. Results show that by accepting responsibility and marketing efforts to stop the disaster, a corporation can transform its communication strategy and recover its reputation.
- Full Text:
- Date Issued: 2017
- Authors: Hlela, Nomfundo
- Date: 2017
- Subjects: Communication in organizations Corporations -- Public relations , Crisis management Communication in management
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/15060 , vital:28118
- Description: In the past few decades, corporate crises have received high media attention and revealed the impact that a disaster can have on a company’s reputation. A breadth of scholarly literature has already analysed crisis communications and key elements of an effective response. In this study I examine crisis communications strategies of two companies (British Petroleum and Domino’s Pizza) who responded differently when faced with a crisis. The study will explore the companies’ actions and various media materials including public statements, press releases and social media platforms. This information will be presented alongside corresponding news coverage to reveal how the media translated these actions. Results show that by accepting responsibility and marketing efforts to stop the disaster, a corporation can transform its communication strategy and recover its reputation.
- Full Text:
- Date Issued: 2017
Exploring the management-union relationship in an Eastern Cape public sector department
- Authors: Mkalipi, Nosivatho Getrude
- Date: 2017
- Subjects: Industrial relations -- South Africa -- Eastern Cape Labor unions -- South Africa -- Eastern Cape , Labor movement -- South Africa -- Eastern Cape Work environment -- South Africa -- Eastern Cape Government business enterprises -- Management
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/18365 , vital:28627
- Description: This study explored the relationship between management and the union in an Eastern Cape Public Sector Department. The study employed both qualitative and quantitative research tools to collect information from the respondents, who gave a view on their experiences of what the relationship is, and how it could be improved. The sample consisted of members of management and union executives, across employment levels. Both statistical and thematic analysis were used to analyse data from questionnaires and semi-structured interviews. The literature review defined the concept of trade unionism, management and trade union relationship in the workplace, and different frames of reference of the labour relations system. From the literature review it is noted that management and union relationships are more of a formal arrangement in the workplace; as such government, has developed tools to assist in this regard. Although that is not the case in the Department it is noted that the informal arrangement in the relationship between management and union is ‘working’ to some extent. Quality and sustainability of that, however, is questionable. The findings indicate that most members of management acknowledge the existence of the relationship between management and the union, but they are dissatisfied, as most members are not part of the engagements with the union. They are also of the view that it is in favour of the union. Unions on the other hand, view the existing relationship as working in favour of one union instead of the union collective. The union which finds favour is satisfied, and the other is not. It is recommended that the management and union engagement be formalized in order for the Department to work with unions in a more structured, professional manner, which would be inclusive of other members of management who feel left out. Not only that, but management would also be able to engage with the union as a collective, and not as an individual union.
- Full Text:
- Date Issued: 2017
- Authors: Mkalipi, Nosivatho Getrude
- Date: 2017
- Subjects: Industrial relations -- South Africa -- Eastern Cape Labor unions -- South Africa -- Eastern Cape , Labor movement -- South Africa -- Eastern Cape Work environment -- South Africa -- Eastern Cape Government business enterprises -- Management
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/18365 , vital:28627
- Description: This study explored the relationship between management and the union in an Eastern Cape Public Sector Department. The study employed both qualitative and quantitative research tools to collect information from the respondents, who gave a view on their experiences of what the relationship is, and how it could be improved. The sample consisted of members of management and union executives, across employment levels. Both statistical and thematic analysis were used to analyse data from questionnaires and semi-structured interviews. The literature review defined the concept of trade unionism, management and trade union relationship in the workplace, and different frames of reference of the labour relations system. From the literature review it is noted that management and union relationships are more of a formal arrangement in the workplace; as such government, has developed tools to assist in this regard. Although that is not the case in the Department it is noted that the informal arrangement in the relationship between management and union is ‘working’ to some extent. Quality and sustainability of that, however, is questionable. The findings indicate that most members of management acknowledge the existence of the relationship between management and the union, but they are dissatisfied, as most members are not part of the engagements with the union. They are also of the view that it is in favour of the union. Unions on the other hand, view the existing relationship as working in favour of one union instead of the union collective. The union which finds favour is satisfied, and the other is not. It is recommended that the management and union engagement be formalized in order for the Department to work with unions in a more structured, professional manner, which would be inclusive of other members of management who feel left out. Not only that, but management would also be able to engage with the union as a collective, and not as an individual union.
- Full Text:
- Date Issued: 2017
Factors inhibiting rural development in the Amahlathi Local Municipality
- Authors: Ngamile, Nolundi Cordelia
- Date: 2017
- Subjects: Rural development -- South Africa -- Eastern Cape Community development -- South Africa -- Eastern Cape , Local government -- South Africa -- Eastern Cape Economic development -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/19431 , vital:28872
- Description: In South Africa, since 1994 when democratic government came into power, the issue of development was raised as one of the priorities of government. Government promised citizens livelihoods to be improved through quality, effective and efficient services. Rural development was identified as one priorities of government to ensure better life for all the citizens. The issue of rural development was still a challenge in South Africa especially in the Eastern Cape Province. Amahlathi local municipality is not an exception from these challenges. Transformation of rural communities in this area through rural development is very slow. It is quite evident that although rural development was a priority initiative this municipality is still facing challenges. There are factors and constraints inhibiting rural development. The primary objective of this research was to obtain a better understanding of poverty and development in rural areas and also to identify the underlying factors and challenges inhibiting rural development. The study had three objectives. The first objective was to identify factors inhibiting rural development in the Amahlathi Local Municipality; the second objective was to identify the constraints on economic activities in Amahlathi Municipality. The third objective was to ascertain what has been done to address the needs of rural people in Amahlathi Local Municipality by agents of development, such as government and non-governmental organisations. The study employed a qualitative approach for an in-depth understanding and verification. Source of documents included academic and non -academic books, journal articles published and unpublished dissertations, official documents of the government and the magazines and the internet were used as sources of secondary data. The main finding in terms of the research objective is that there a number of factors inhibiting rural development include lack of basic infrastructure, lack of access to markets, low employment, and training and capacity building. Infrastructure such as roads, transport and irrigation is crucial for improving and stabilising the livelihoods of rural households and providing access to markets and key social services in the Amahlathi Municipality. The recommends that a serious interventions by the states should be employed and also has to encourage investment in infrastructure using labour-intensive methods to reduce service backlogs in underserviced areas in Amahlathi. Government has to develop service-improvement programmes that generate income and employment in order to reduce poverty in Amahlathi Municipality. This includes empowerment of people.
- Full Text:
- Date Issued: 2017
- Authors: Ngamile, Nolundi Cordelia
- Date: 2017
- Subjects: Rural development -- South Africa -- Eastern Cape Community development -- South Africa -- Eastern Cape , Local government -- South Africa -- Eastern Cape Economic development -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/19431 , vital:28872
- Description: In South Africa, since 1994 when democratic government came into power, the issue of development was raised as one of the priorities of government. Government promised citizens livelihoods to be improved through quality, effective and efficient services. Rural development was identified as one priorities of government to ensure better life for all the citizens. The issue of rural development was still a challenge in South Africa especially in the Eastern Cape Province. Amahlathi local municipality is not an exception from these challenges. Transformation of rural communities in this area through rural development is very slow. It is quite evident that although rural development was a priority initiative this municipality is still facing challenges. There are factors and constraints inhibiting rural development. The primary objective of this research was to obtain a better understanding of poverty and development in rural areas and also to identify the underlying factors and challenges inhibiting rural development. The study had three objectives. The first objective was to identify factors inhibiting rural development in the Amahlathi Local Municipality; the second objective was to identify the constraints on economic activities in Amahlathi Municipality. The third objective was to ascertain what has been done to address the needs of rural people in Amahlathi Local Municipality by agents of development, such as government and non-governmental organisations. The study employed a qualitative approach for an in-depth understanding and verification. Source of documents included academic and non -academic books, journal articles published and unpublished dissertations, official documents of the government and the magazines and the internet were used as sources of secondary data. The main finding in terms of the research objective is that there a number of factors inhibiting rural development include lack of basic infrastructure, lack of access to markets, low employment, and training and capacity building. Infrastructure such as roads, transport and irrigation is crucial for improving and stabilising the livelihoods of rural households and providing access to markets and key social services in the Amahlathi Municipality. The recommends that a serious interventions by the states should be employed and also has to encourage investment in infrastructure using labour-intensive methods to reduce service backlogs in underserviced areas in Amahlathi. Government has to develop service-improvement programmes that generate income and employment in order to reduce poverty in Amahlathi Municipality. This includes empowerment of people.
- Full Text:
- Date Issued: 2017
Female university students’ perceptions of the effects of maternal loss on their identity and intimacy development
- Authors: Makalima, Phaphama
- Date: 2017
- Subjects: Intimacy (Psychology) Identity (Psychology) , Students -- South Africa -- Psychological aspects Developmental psychology -- South Africa
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/18090 , vital:28575
- Description: Early maternal loss and its effects on daughters’ development has generated interest internationally. Yet very few studies have been conducted within South Africa, even though the prevalence of South African children growing up with the loss of their mothers is on the increase particularly due to HIV and Aids. This field of study is particularly important as mothers play a significant developmental role in children’s wellbeing. This study focused on exploring NMMU female students’ perceptions of the effects of maternal loss before adolescence on their identity and intimacy development. A qualitative research approach was followed in order to gain in-depth understanding regarding these perceived effects. A purposive, non-probability sampling method was employed to select participants and semi-structured interviews were conducted with them to explore and describe their perceptions. Attachment theory was utilised to provide a theoretical understanding of the potential impact of such loss on identity and intimacy development. Erikson’s psychosocial development theory was employed to describe the nature of personal identity and intimacy. The role of mothers in the South African context is perceived to be of importance with much focus on daughters’ identity development. Childhood maternal loss for daughters was perceived to effect the identity formation of participants in the study. The majority of participants perceived not having been able to spend enough time with their biological mothers to have limited their self-exploration. The participants perceived that this loss also had an effect on their intimacy as it isolated them from their peers and available support systems due to the fear of experiencing losing a person again in their lives.
- Full Text:
- Date Issued: 2017
- Authors: Makalima, Phaphama
- Date: 2017
- Subjects: Intimacy (Psychology) Identity (Psychology) , Students -- South Africa -- Psychological aspects Developmental psychology -- South Africa
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/18090 , vital:28575
- Description: Early maternal loss and its effects on daughters’ development has generated interest internationally. Yet very few studies have been conducted within South Africa, even though the prevalence of South African children growing up with the loss of their mothers is on the increase particularly due to HIV and Aids. This field of study is particularly important as mothers play a significant developmental role in children’s wellbeing. This study focused on exploring NMMU female students’ perceptions of the effects of maternal loss before adolescence on their identity and intimacy development. A qualitative research approach was followed in order to gain in-depth understanding regarding these perceived effects. A purposive, non-probability sampling method was employed to select participants and semi-structured interviews were conducted with them to explore and describe their perceptions. Attachment theory was utilised to provide a theoretical understanding of the potential impact of such loss on identity and intimacy development. Erikson’s psychosocial development theory was employed to describe the nature of personal identity and intimacy. The role of mothers in the South African context is perceived to be of importance with much focus on daughters’ identity development. Childhood maternal loss for daughters was perceived to effect the identity formation of participants in the study. The majority of participants perceived not having been able to spend enough time with their biological mothers to have limited their self-exploration. The participants perceived that this loss also had an effect on their intimacy as it isolated them from their peers and available support systems due to the fear of experiencing losing a person again in their lives.
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- Date Issued: 2017
Implementation of National Health Insurance in South Africa: views of healthcare managers in a private healthcare institution
- Authors: Grewar, David Alan
- Date: 2017
- Subjects: National health insurance -- South Africa , Health care reform -- South Africa , Medical personnel -- South Africa
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/7503 , vital:21789
- Description: South Africa is in the process of reforming its healthcare system by implementing universal health coverage for its citizens. Universal health coverage is defined as the access of all people to comprehensive health services at an affordable cost with protection against catastrophic health expenditures leading to financial hardship. The system being implemented in South Africa is known as National Health Insurance (NHI) and is seen by the South African government as the key to addressing the shortcomings and disparities in the current public and private healthcare sectors. Healthcare managers have a crucial role to play in health reform yet are often overlooked in debate over health reform. The primary aim of this study was to better understand the views of healthcare managers, working in a private healthcare institution in South Africa, towards the implementation of the NHI. The purpose of this was to make recommendations that would assist the private healthcare institution under investigation to optimise the implementation of the NHI. A quantitative research design was used to explore and describe the views of healthcare managers. Firstly, a literature review was conducted to gain international as well as local perspectives of healthcare practitioners on universal health coverage. Secondly, a census survey in the form of an online questionnaire was developed and distributed to 193 healthcare managers representing different managerial and medical disciplines in a private healthcare institution with facilities nation-wide. A total of 63 questionnaires were returned for analysis. Quantitative data were analysed using Microsoft Excel, Statistica and SPSS Statistics. Qualitative data in the form of written comments by the participants were analysed using interpretive analysis that involved sequential steps of familiarisation and immersion, development of themes, coding, elaboration and interpretation and checking. The qualitative element of the study was limited in nature and was used merely to enrich the quantitative findings. The study found that there was a lack of knowledge amongst private healthcare managers concerning the NHI, poor communication from the government regarding the proposed NHI and high levels of negativity towards the ability of the government to successfully implement the NHI. However it was found that despite concerns regarding the NHI, the private healthcare managers surveyed showed a willingness to actively participate in its implementation. Recommendations regarding policy and practise were made for private healthcare institutions as well as for the South African government in order to assist with the implementation of the NHI.
- Full Text:
- Date Issued: 2017
- Authors: Grewar, David Alan
- Date: 2017
- Subjects: National health insurance -- South Africa , Health care reform -- South Africa , Medical personnel -- South Africa
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/7503 , vital:21789
- Description: South Africa is in the process of reforming its healthcare system by implementing universal health coverage for its citizens. Universal health coverage is defined as the access of all people to comprehensive health services at an affordable cost with protection against catastrophic health expenditures leading to financial hardship. The system being implemented in South Africa is known as National Health Insurance (NHI) and is seen by the South African government as the key to addressing the shortcomings and disparities in the current public and private healthcare sectors. Healthcare managers have a crucial role to play in health reform yet are often overlooked in debate over health reform. The primary aim of this study was to better understand the views of healthcare managers, working in a private healthcare institution in South Africa, towards the implementation of the NHI. The purpose of this was to make recommendations that would assist the private healthcare institution under investigation to optimise the implementation of the NHI. A quantitative research design was used to explore and describe the views of healthcare managers. Firstly, a literature review was conducted to gain international as well as local perspectives of healthcare practitioners on universal health coverage. Secondly, a census survey in the form of an online questionnaire was developed and distributed to 193 healthcare managers representing different managerial and medical disciplines in a private healthcare institution with facilities nation-wide. A total of 63 questionnaires were returned for analysis. Quantitative data were analysed using Microsoft Excel, Statistica and SPSS Statistics. Qualitative data in the form of written comments by the participants were analysed using interpretive analysis that involved sequential steps of familiarisation and immersion, development of themes, coding, elaboration and interpretation and checking. The qualitative element of the study was limited in nature and was used merely to enrich the quantitative findings. The study found that there was a lack of knowledge amongst private healthcare managers concerning the NHI, poor communication from the government regarding the proposed NHI and high levels of negativity towards the ability of the government to successfully implement the NHI. However it was found that despite concerns regarding the NHI, the private healthcare managers surveyed showed a willingness to actively participate in its implementation. Recommendations regarding policy and practise were made for private healthcare institutions as well as for the South African government in order to assist with the implementation of the NHI.
- Full Text:
- Date Issued: 2017
Investigating public participation strategies in the provision of low-income housing in the Buffalo City Metropolitan Municipality
- Authors: Batyi, Thomas
- Date: 2017
- Subjects: Municipal government -- South Africa -- Eastern Cape -- Citizen participation , Municipal services -- South Africa -- Eastern Cape -- Citizen participation Low-income housing -- South Africa -- Eastern Cape Public housing -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/14543 , vital:27749
- Description: This study investigates the public participation strategies in the provision of low –income housing. The purpose is to look at the effectiveness of the public participation strategies. In order to achieve this goal, it was necessary to review literature on public participation to advance the argument that public participation is an integral part of local government and the community at large. Currently, public participation permeates all legislation, impacting on local government in South Africa. It enhances individual and group esteem and enables municipal functionaries to understand crucial issues that serve as an impetus for policymaking. A supportive objective was to identify challenges that may be experienced by the Buffalo City Metropolitan Municipality with public participation in low-cost houses. The study adopted qualitative data collection instruments, which were used to collect data. The face-to-face interviews with the total sample of this study consisted of fourteen (14) participants comprising six (6) municipal officials, (3 officials from each of the Public Participation and the Integrated Development Units) and four (4) ward councillors and committee members, one (1) each from wards 1, 6, 46 and 47. For the purpose of this study, purposive (non-probability) or judgemental sampling was used. The qualitative data was analysed thematically using coding and categorising data into themes. The findings of this study revealed that there is a lack of public participation by the local communities in development projects. Also, ward committees do not have a platform to participate at the representative forums and during the IDP/budget hearings. In this regard, the study made recommendations on the participation strategies in order to tackle the challenges faced in the provision of low-income housing.
- Full Text:
- Date Issued: 2017
- Authors: Batyi, Thomas
- Date: 2017
- Subjects: Municipal government -- South Africa -- Eastern Cape -- Citizen participation , Municipal services -- South Africa -- Eastern Cape -- Citizen participation Low-income housing -- South Africa -- Eastern Cape Public housing -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/14543 , vital:27749
- Description: This study investigates the public participation strategies in the provision of low –income housing. The purpose is to look at the effectiveness of the public participation strategies. In order to achieve this goal, it was necessary to review literature on public participation to advance the argument that public participation is an integral part of local government and the community at large. Currently, public participation permeates all legislation, impacting on local government in South Africa. It enhances individual and group esteem and enables municipal functionaries to understand crucial issues that serve as an impetus for policymaking. A supportive objective was to identify challenges that may be experienced by the Buffalo City Metropolitan Municipality with public participation in low-cost houses. The study adopted qualitative data collection instruments, which were used to collect data. The face-to-face interviews with the total sample of this study consisted of fourteen (14) participants comprising six (6) municipal officials, (3 officials from each of the Public Participation and the Integrated Development Units) and four (4) ward councillors and committee members, one (1) each from wards 1, 6, 46 and 47. For the purpose of this study, purposive (non-probability) or judgemental sampling was used. The qualitative data was analysed thematically using coding and categorising data into themes. The findings of this study revealed that there is a lack of public participation by the local communities in development projects. Also, ward committees do not have a platform to participate at the representative forums and during the IDP/budget hearings. In this regard, the study made recommendations on the participation strategies in order to tackle the challenges faced in the provision of low-income housing.
- Full Text:
- Date Issued: 2017
Investigating the perceptions of the relationship between vocational education and the labour market: a case study of FET college students
- Authors: Sibiya, Anthony Tolika
- Date: 2017
- Subjects: Vocational education -- South Africa Training needs -- South Africa -- Students , School-to-work transition -- South Africa Labor market -- South Africa
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/20406 , vital:29280
- Description: The study sought to investigate the perceptions of TVET students regarding vocational education and its relation to the labour market. It hoped to illuminate connections or disconnections between vocational education and employment. The research emanated from the prevailing view that TVET education by its very nature is work-oriented and therefore those who enroll in TVET colleges are able to find employment. Furthermore, that conceptually the TVET curriculum was and continues to be regarded as skills-based for labour market demands thereby enhancing national competiveness and economic growth. Qualitative questionnaires, which are open-ended in nature, were used to gather facts about students’ beliefs and experiences regarding certain engineering programmes and services offered at TVET colleges. Non-probability sampling was used to select one hundred and thirteen (113) participants who voluntarily completed qualitative questionnaires, which were structured to elicit the required information, and the results reveal divergent views shared by students. There are those who feel very strongly that a TVET qualification, in engineering in particular, leads to employment due to its demand and the fact that the institution generally assists students through the placement unit makes it even easier to find employment. Other students firmly believed that whatever qualifications one attained, the world of work cannot accommodate them, as they do not have work experience. They felt this was unfair because they are unable to find employment without being properly monitored and trained by the very same industry that hopes to employ them in the near future. They argue that the only problem pertaining to unemployment is job scarcity, rather than skills scarcity. The research is framed within the human capital theory. Research findings reveal the fact that there is no link between vocational education and the labour market and as a result employment is not easy. There are personal skills required but they are not available in our educational curriculum, which focuses on educational aspirations. The research further posits five distinct but necessary interventions that students are suggesting in order to increase their lack of experience in the job market.
- Full Text:
- Date Issued: 2017
- Authors: Sibiya, Anthony Tolika
- Date: 2017
- Subjects: Vocational education -- South Africa Training needs -- South Africa -- Students , School-to-work transition -- South Africa Labor market -- South Africa
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/20406 , vital:29280
- Description: The study sought to investigate the perceptions of TVET students regarding vocational education and its relation to the labour market. It hoped to illuminate connections or disconnections between vocational education and employment. The research emanated from the prevailing view that TVET education by its very nature is work-oriented and therefore those who enroll in TVET colleges are able to find employment. Furthermore, that conceptually the TVET curriculum was and continues to be regarded as skills-based for labour market demands thereby enhancing national competiveness and economic growth. Qualitative questionnaires, which are open-ended in nature, were used to gather facts about students’ beliefs and experiences regarding certain engineering programmes and services offered at TVET colleges. Non-probability sampling was used to select one hundred and thirteen (113) participants who voluntarily completed qualitative questionnaires, which were structured to elicit the required information, and the results reveal divergent views shared by students. There are those who feel very strongly that a TVET qualification, in engineering in particular, leads to employment due to its demand and the fact that the institution generally assists students through the placement unit makes it even easier to find employment. Other students firmly believed that whatever qualifications one attained, the world of work cannot accommodate them, as they do not have work experience. They felt this was unfair because they are unable to find employment without being properly monitored and trained by the very same industry that hopes to employ them in the near future. They argue that the only problem pertaining to unemployment is job scarcity, rather than skills scarcity. The research is framed within the human capital theory. Research findings reveal the fact that there is no link between vocational education and the labour market and as a result employment is not easy. There are personal skills required but they are not available in our educational curriculum, which focuses on educational aspirations. The research further posits five distinct but necessary interventions that students are suggesting in order to increase their lack of experience in the job market.
- Full Text:
- Date Issued: 2017