The identification of a model to promote intrapreneurship in an automotive component company
- Authors: Du Preez, Catherine Amanda
- Date: 2005
- Subjects: Entrepreneurship , Automobile industry and trade -- South Africa , Organizational change
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8549 , http://hdl.handle.net/10948/423 , Entrepreneurship , Automobile industry and trade -- South Africa , Organizational change
- Description: South African organisations are facing a new era of intense global competition. The modern business world is characterised by change and this change presents both challenges and opportunities. As a result, organisations have to become more responsive to change by continuous, rapid and cost-effective innovation through integrating the strengths of the entrepreneurial small firm, such as creativity, flexibility and innovativeness, with the market power and resources of the large firm. Due to the dynamic nature of the automotive industry, it is vital that South African organisations and management identify creativity and innovation as the main sources of sustainable competitive advantage. Sustained competitive advantage is derived from consistently satisfying customers’ wants and needs through innovation. An intrapreneurial philosophy is of key importance to an organisation’s corporate strategy, ensuring that entrepreneurial values are incorporated into the culture of the organisation. This study took place within an automotive component company operating in the Eastern Cape. Based on the theoretical findings of the literature study a questionnaire was developed and distributed to all employees of the company. The objective of the questionnaire was to measure the prevalence of intrapreneurship within the company and based on the findings of the literature study, recommendations on the structure, systems, culture and management styles of the organisation were made. Finally, a model was developed that identifies the importance of innovation, customer-solution centeredness and being market driven as core strategic values.
- Full Text:
- Date Issued: 2005
- Authors: Du Preez, Catherine Amanda
- Date: 2005
- Subjects: Entrepreneurship , Automobile industry and trade -- South Africa , Organizational change
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8549 , http://hdl.handle.net/10948/423 , Entrepreneurship , Automobile industry and trade -- South Africa , Organizational change
- Description: South African organisations are facing a new era of intense global competition. The modern business world is characterised by change and this change presents both challenges and opportunities. As a result, organisations have to become more responsive to change by continuous, rapid and cost-effective innovation through integrating the strengths of the entrepreneurial small firm, such as creativity, flexibility and innovativeness, with the market power and resources of the large firm. Due to the dynamic nature of the automotive industry, it is vital that South African organisations and management identify creativity and innovation as the main sources of sustainable competitive advantage. Sustained competitive advantage is derived from consistently satisfying customers’ wants and needs through innovation. An intrapreneurial philosophy is of key importance to an organisation’s corporate strategy, ensuring that entrepreneurial values are incorporated into the culture of the organisation. This study took place within an automotive component company operating in the Eastern Cape. Based on the theoretical findings of the literature study a questionnaire was developed and distributed to all employees of the company. The objective of the questionnaire was to measure the prevalence of intrapreneurship within the company and based on the findings of the literature study, recommendations on the structure, systems, culture and management styles of the organisation were made. Finally, a model was developed that identifies the importance of innovation, customer-solution centeredness and being market driven as core strategic values.
- Full Text:
- Date Issued: 2005
The learning styles of first year university students
- Authors: Vawda, Aamena
- Date: 2005
- Subjects: Learning, Psychology of , College students -- South Africa -- Evaluation , Learning ability
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9849 , http://hdl.handle.net/10948/358 , http://hdl.handle.net/10948/d1005817 , Learning, Psychology of , College students -- South Africa -- Evaluation , Learning ability
- Description: There has been a shift in the South African education system from a purely grade-oriented system to that of a learner-centred outcome-based system of education which challenges higher educational institutions and their faculties to adjust their goals to this system. In South Africa there is evidence of poor academic performance at higher education institutions. Among other things, noncognitive factors may be important mediators of academic success. With the expansion of higher education and the increased emphasis on access, retention and life-long learning, it is a good reason to explore the nature of different learning styles (Healey & Jenkins, 2000). Learning styles and personality types has been identified as significant predictors of academic performance. The present study aimed to contribute to this body of research in general and to Kolb’s (1981) theory of experiential learning and his conceptualisation of learning styles in particular. The aims of the study were to explore and describe the learning styles of first year university students (Aim 1), to explore and describe the learning styles of first year university students per faculty (Aim 2), and to explore the relationship between learning styles and academic performance for students in the various faculties (Aim 3). The study used an explorative descriptive and correlational research method and was conducted within a quantitative framework. Participants were selected using a non-probability convenience sampling technique. The sample was comprised of 391 first year university students to whom Kolb’s Learning Style Indicator was administered as part of the Explore programme during orientation week. Descriptive statistics were used in order to explore and describe the learning style of the learners for the sample as a whole and per faculty. Data for the learning styles and academic performance categories were cross tabulated so as to comment on the relationship between learning styles and academic performance per faculty. Small cell sizes made it impossible to analyse the latter data statistically. Across the six faculties the Accommodator learning style was the most represented, followed by the Diverger learning style. No significant relationship was found between learning styles and academic performance. The implications of the findings for counselling and teaching students are highlighted and suggestions to expand the research through using larger samples are also made.
- Full Text:
- Date Issued: 2005
- Authors: Vawda, Aamena
- Date: 2005
- Subjects: Learning, Psychology of , College students -- South Africa -- Evaluation , Learning ability
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9849 , http://hdl.handle.net/10948/358 , http://hdl.handle.net/10948/d1005817 , Learning, Psychology of , College students -- South Africa -- Evaluation , Learning ability
- Description: There has been a shift in the South African education system from a purely grade-oriented system to that of a learner-centred outcome-based system of education which challenges higher educational institutions and their faculties to adjust their goals to this system. In South Africa there is evidence of poor academic performance at higher education institutions. Among other things, noncognitive factors may be important mediators of academic success. With the expansion of higher education and the increased emphasis on access, retention and life-long learning, it is a good reason to explore the nature of different learning styles (Healey & Jenkins, 2000). Learning styles and personality types has been identified as significant predictors of academic performance. The present study aimed to contribute to this body of research in general and to Kolb’s (1981) theory of experiential learning and his conceptualisation of learning styles in particular. The aims of the study were to explore and describe the learning styles of first year university students (Aim 1), to explore and describe the learning styles of first year university students per faculty (Aim 2), and to explore the relationship between learning styles and academic performance for students in the various faculties (Aim 3). The study used an explorative descriptive and correlational research method and was conducted within a quantitative framework. Participants were selected using a non-probability convenience sampling technique. The sample was comprised of 391 first year university students to whom Kolb’s Learning Style Indicator was administered as part of the Explore programme during orientation week. Descriptive statistics were used in order to explore and describe the learning style of the learners for the sample as a whole and per faculty. Data for the learning styles and academic performance categories were cross tabulated so as to comment on the relationship between learning styles and academic performance per faculty. Small cell sizes made it impossible to analyse the latter data statistically. Across the six faculties the Accommodator learning style was the most represented, followed by the Diverger learning style. No significant relationship was found between learning styles and academic performance. The implications of the findings for counselling and teaching students are highlighted and suggestions to expand the research through using larger samples are also made.
- Full Text:
- Date Issued: 2005
The market overview and strategy development for selected components of a marketing plan for a cellular provider
- Authors: Jones, Frank Harold
- Date: 2005
- Subjects: Cell phone services industry -- South Africa -- Marketing , Marketing -- Planning
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:10924 , http://hdl.handle.net/10948/175 , Cell phone services industry -- South Africa -- Marketing , Marketing -- Planning
- Description: The research problem addressed in this study was to develop a marketing plan consisting of selected elements that would give a cellular company like Vodacom a competitive advantage over competitors and to capture a significant market share when marketing mobile data services like 3G. To achieve this object, a literature study to determine the key components of a marketing plan was undertaken and a theoretical model was selected to develop a marketing plan of selected components In addition to the literature study, an empirical study was conducted to identify core concepts critical to the development of a selected element marketing plan to market 3G and re-launch mobile data services. The results of the literature study were combined with the empirical study and a marketing plan based on McDonald was developed. Michael Porter’s five forces model was used as a reference to discuss the competitor analysis, a marketing strategy was compiled with specific referencing to the four P’s of marketing and marketing controls formed the basis of this research. This study concludes with recommendations applicable for the implementation of the marketing plan and options for further research.
- Full Text:
- Date Issued: 2005
- Authors: Jones, Frank Harold
- Date: 2005
- Subjects: Cell phone services industry -- South Africa -- Marketing , Marketing -- Planning
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:10924 , http://hdl.handle.net/10948/175 , Cell phone services industry -- South Africa -- Marketing , Marketing -- Planning
- Description: The research problem addressed in this study was to develop a marketing plan consisting of selected elements that would give a cellular company like Vodacom a competitive advantage over competitors and to capture a significant market share when marketing mobile data services like 3G. To achieve this object, a literature study to determine the key components of a marketing plan was undertaken and a theoretical model was selected to develop a marketing plan of selected components In addition to the literature study, an empirical study was conducted to identify core concepts critical to the development of a selected element marketing plan to market 3G and re-launch mobile data services. The results of the literature study were combined with the empirical study and a marketing plan based on McDonald was developed. Michael Porter’s five forces model was used as a reference to discuss the competitor analysis, a marketing strategy was compiled with specific referencing to the four P’s of marketing and marketing controls formed the basis of this research. This study concludes with recommendations applicable for the implementation of the marketing plan and options for further research.
- Full Text:
- Date Issued: 2005
The mining and visualisation of application services data
- Authors: Knoetze, Ronald Morgan
- Date: 2005
- Subjects: Data mining -- South Africa , Computer algorithms , Network performance (Telecommunication) -- Research -- South Africa
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:10480 , http://hdl.handle.net/10948/451 , Data mining -- South Africa , Computer algorithms , Network performance (Telecommunication) -- Research -- South Africa
- Description: Many network monitoring tools do not provide sufficiently in-depth and useful reports on network usage, particularly in the domain of application services data. The optimisation of network performance is only possible if the networks are monitored effectively. Techniques that identify patterns of network usage can assist in the successful monitoring of network performance. The main goal of this research was to propose a model to mine and visualise application services data in order to support effective network management. To demonstrate the effectiveness of the model, a prototype, called NetPatterns, was developed using data for the Integrated Tertiary Software (ITS) application service collected by a network monitoring tool on the NMMU South Campus network. Three data mining algorithms for application services data were identified for the proposed model. The data mining algorithms used are classification (decision tree), clustering (K-Means) and association (correlation). Classifying application services data serves to categorise combinations of network attributes to highlight areas of poor network performance. The clustering of network attributes serves to indicate sparse and dense regions within the application services data. Association indicates the existence of any interesting relationships between different network attributes. Three visualisation techniques were selected to visualise the results of the data mining algorithms. The visualisation techniques selected were the organisation chart, bubble chart and scatterplots. Colour and a variety of other visual cues are used to complement the selected visualisation techniques. The effectiveness and usefulness of NetPatterns was determined by means of user testing. The results of the evaluation clearly show that the participants were highly satisfied with the visualisation of network usage presented by NetPatterns. All participants successfully completed the prescribed tasks and indicated that NetPatterns is a useful tool for the analysis of network usage patterns.
- Full Text:
- Date Issued: 2005
- Authors: Knoetze, Ronald Morgan
- Date: 2005
- Subjects: Data mining -- South Africa , Computer algorithms , Network performance (Telecommunication) -- Research -- South Africa
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:10480 , http://hdl.handle.net/10948/451 , Data mining -- South Africa , Computer algorithms , Network performance (Telecommunication) -- Research -- South Africa
- Description: Many network monitoring tools do not provide sufficiently in-depth and useful reports on network usage, particularly in the domain of application services data. The optimisation of network performance is only possible if the networks are monitored effectively. Techniques that identify patterns of network usage can assist in the successful monitoring of network performance. The main goal of this research was to propose a model to mine and visualise application services data in order to support effective network management. To demonstrate the effectiveness of the model, a prototype, called NetPatterns, was developed using data for the Integrated Tertiary Software (ITS) application service collected by a network monitoring tool on the NMMU South Campus network. Three data mining algorithms for application services data were identified for the proposed model. The data mining algorithms used are classification (decision tree), clustering (K-Means) and association (correlation). Classifying application services data serves to categorise combinations of network attributes to highlight areas of poor network performance. The clustering of network attributes serves to indicate sparse and dense regions within the application services data. Association indicates the existence of any interesting relationships between different network attributes. Three visualisation techniques were selected to visualise the results of the data mining algorithms. The visualisation techniques selected were the organisation chart, bubble chart and scatterplots. Colour and a variety of other visual cues are used to complement the selected visualisation techniques. The effectiveness and usefulness of NetPatterns was determined by means of user testing. The results of the evaluation clearly show that the participants were highly satisfied with the visualisation of network usage presented by NetPatterns. All participants successfully completed the prescribed tasks and indicated that NetPatterns is a useful tool for the analysis of network usage patterns.
- Full Text:
- Date Issued: 2005
The oxidative coupling of phenols using stoichiometric metal oxidants
- Authors: Hoffmann, Eric
- Date: 2005
- Subjects: Phenols , Oxidation , Stoichiometry
- Language: English
- Type: Thesis , Doctoral , DTech
- Identifier: vital:10977 , http://hdl.handle.net/10948/180 , Phenols , Oxidation , Stoichiometry
- Description: The oxidative coupling of 2,6-di-t-butylphenol under mild reaction conditions is well documented and the subject of many patents. However, the coupling of other monoand di- substituted phenols is not as well documented and thus there is scope for further investigation for providing a convenient, environmentally friendly and economically viable method for the oxidative coupling of these phenols. In this study, the oxidative coupling of a variety of alkylated phenolic substrates, 2-tbutylphenol, 2,6-di-t-butylphenol, 2,4 -di-t-butylphenol and ,4-dimethylphenol, using a range of different oxidizing agents, were investigated by means of experimental and/or theoretical means. The dibutylated aromatics provided the highest selectivities to their respective coupled products, with results obtained with the dimethyl analogue being only satisfactory, and that for 2 -t-butylphenol being totally inefficient. PM3 Molecular orbital (MO) calculations were used to predict the possible modes of coupling for the substrates 2,6 -di-t-butylphenol and 2,4-di-t-butylphenol, and these results were then compared with those obtained experimentally in the laboratory. Preliminarily, the coupling of unsubstituted phenolics was also assessed by means of MO calculations. Much emphasis was placed on Ce(IV) as the oxidant, and the reaction conditions under which it was used and the results that were obtained have not been reported before and are therefore novel. The oxidation of 2,4-di-t-butylphenol using Ce(IV) in the presence of methanesulphonic acid was optimized to afford high yields and selectivities to the desired ortho C-ortho C coupled product under mild reaction conditions. Various reaction parameters were also investigated in this case, such as varying the MeSO3H concentration, the solvent, the reaction temperature, the reaction time, the substrate loading, the rate of oxidant addition and the substrate to oxidant ratio. Ce(IV) also gave a high selectivity to the para C-para C coupled product when IX using 2,6-di-t-butylphenol as the substrate. However, it was not as effective with 2,4- dimethylphenol, and even less so with 2-t-butylphenol. The oxidation reactions of 2-t-butylphenol and 2,4-dimethylphenol with various coupling agents were also investigated with the intention of obtaining high selectivities to the respective desired coupled products. In these studies, 2-t-butylphenol afforded a large number of products, irrespective of the oxidant used. The dimethyl analogue was more selective, but results were not optimal. It was clear that the number of substituents on the phenol ring, their nature and their position with regards to the hydroxyl moiety was of great importance and made a significant impact on the preferred coupling mode of the substrate. It was observed that steric effects also played a major role in the outcome of these reactions: 2,6-di-t-butylphenol never afforded any C-O coupled products whereas 2-t-butylphenol, 2,4-di-t-butylphenol and 2,4-dimethylphenol all appeared to undergo some C-O coupling. Finally, reaction mechanisms were provided for both the K3Fe(CN)6 and Ce(IV) work, these reacting in basic and acidic media, respectively. It was proposed that both of these mechanisms operate through the initial formation of the phenoxyl radical.
- Full Text:
- Date Issued: 2005
- Authors: Hoffmann, Eric
- Date: 2005
- Subjects: Phenols , Oxidation , Stoichiometry
- Language: English
- Type: Thesis , Doctoral , DTech
- Identifier: vital:10977 , http://hdl.handle.net/10948/180 , Phenols , Oxidation , Stoichiometry
- Description: The oxidative coupling of 2,6-di-t-butylphenol under mild reaction conditions is well documented and the subject of many patents. However, the coupling of other monoand di- substituted phenols is not as well documented and thus there is scope for further investigation for providing a convenient, environmentally friendly and economically viable method for the oxidative coupling of these phenols. In this study, the oxidative coupling of a variety of alkylated phenolic substrates, 2-tbutylphenol, 2,6-di-t-butylphenol, 2,4 -di-t-butylphenol and ,4-dimethylphenol, using a range of different oxidizing agents, were investigated by means of experimental and/or theoretical means. The dibutylated aromatics provided the highest selectivities to their respective coupled products, with results obtained with the dimethyl analogue being only satisfactory, and that for 2 -t-butylphenol being totally inefficient. PM3 Molecular orbital (MO) calculations were used to predict the possible modes of coupling for the substrates 2,6 -di-t-butylphenol and 2,4-di-t-butylphenol, and these results were then compared with those obtained experimentally in the laboratory. Preliminarily, the coupling of unsubstituted phenolics was also assessed by means of MO calculations. Much emphasis was placed on Ce(IV) as the oxidant, and the reaction conditions under which it was used and the results that were obtained have not been reported before and are therefore novel. The oxidation of 2,4-di-t-butylphenol using Ce(IV) in the presence of methanesulphonic acid was optimized to afford high yields and selectivities to the desired ortho C-ortho C coupled product under mild reaction conditions. Various reaction parameters were also investigated in this case, such as varying the MeSO3H concentration, the solvent, the reaction temperature, the reaction time, the substrate loading, the rate of oxidant addition and the substrate to oxidant ratio. Ce(IV) also gave a high selectivity to the para C-para C coupled product when IX using 2,6-di-t-butylphenol as the substrate. However, it was not as effective with 2,4- dimethylphenol, and even less so with 2-t-butylphenol. The oxidation reactions of 2-t-butylphenol and 2,4-dimethylphenol with various coupling agents were also investigated with the intention of obtaining high selectivities to the respective desired coupled products. In these studies, 2-t-butylphenol afforded a large number of products, irrespective of the oxidant used. The dimethyl analogue was more selective, but results were not optimal. It was clear that the number of substituents on the phenol ring, their nature and their position with regards to the hydroxyl moiety was of great importance and made a significant impact on the preferred coupling mode of the substrate. It was observed that steric effects also played a major role in the outcome of these reactions: 2,6-di-t-butylphenol never afforded any C-O coupled products whereas 2-t-butylphenol, 2,4-di-t-butylphenol and 2,4-dimethylphenol all appeared to undergo some C-O coupling. Finally, reaction mechanisms were provided for both the K3Fe(CN)6 and Ce(IV) work, these reacting in basic and acidic media, respectively. It was proposed that both of these mechanisms operate through the initial formation of the phenoxyl radical.
- Full Text:
- Date Issued: 2005
The perceptions of grade eight and nine learners of a life skills programme on HIV/AIDS, sexually transmitted infections, rape and child abuse
- Authors: Lambert, Tania
- Date: 2005
- Subjects: AIDS (Disease) -- Study and teaching (Elementary) -- South Africa -- Evaluation , AIDS (Disease) -- South Africa -- Prevention
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9854 , http://hdl.handle.net/10948/390 , http://hdl.handle.net/10948/d1005827 , AIDS (Disease) -- Study and teaching (Elementary) -- South Africa -- Evaluation , AIDS (Disease) -- South Africa -- Prevention
- Description: Worldwide millions of children are victims of neglect and physical and mental harm, including sexual abuse and exploitation. South Africa, however, is widely believed to have not only one of the highest incidences of rape in the world, but also one of the highest levels of Human Immunodeficiency Virus (HIV)/Acquired Immune Deficiency Syndrome (AIDS) transmission. With research findings showing that HIV and other Sexually Transmitted Infections (STIs) are rapidly increasing globally, young people are, and continue to be, at the forefront of the AIDS pandemic. Therefore, it is suggested that prevention programmes should be aimed particularly at the young. Schools have specifically been recognized as the setting for preventative Life Skills Programmes, having the potential to reach billions of children worldwide. The aim of this study is to explore and describe the perceptions of grade eight and nine learners with regard to the Life Skills Programme that focuses on HIV/AIDS and STI's, rape and child abuse education in the Port Elizabeth region. In order to fulfil the above aim, a qualitative study was undertaken within an exploratory descriptive approach. A non-probability sample of four schools was selected. Focus groups, utilising an unstructured interview, were used to gather qualitative data on the learners' perceptions of the Life Skills Programme. The focus groups consisted of 10 - 12 grade eight and nine learners who were selected using simple random sampling. The data was thematically analysed using Tesch's approach. The major findings of the present study, based on the six general themes, include the following: 1. Most of the learners perceived the educators, as well as the teaching methods utilised by the educators, positively. 2. Although the learners perceived the presenters of the Life Skills Programme positively, it was suggested that teachers, health care professionals, family members and peers should be involved in presenting the Life Skills Programme. 3. Learners reported various levels of comfort discussing different topics presented in the Life Skills Programme. 4. Learners of all the schools perceived the Life Skills Programme to be very relevant. 5. Learners recommended that more children, especially children from deprived communities, should be included in the programme. In addition, learners felt that counselling services should be available in conjunction with the Life Skills Programme. 6. Differences were noted in completing the first and the second questionnaire. Learners reported that they felt more comfortable completing the second questionnaire. They perceived the interviewing process positively.
- Full Text:
- Date Issued: 2005
- Authors: Lambert, Tania
- Date: 2005
- Subjects: AIDS (Disease) -- Study and teaching (Elementary) -- South Africa -- Evaluation , AIDS (Disease) -- South Africa -- Prevention
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9854 , http://hdl.handle.net/10948/390 , http://hdl.handle.net/10948/d1005827 , AIDS (Disease) -- Study and teaching (Elementary) -- South Africa -- Evaluation , AIDS (Disease) -- South Africa -- Prevention
- Description: Worldwide millions of children are victims of neglect and physical and mental harm, including sexual abuse and exploitation. South Africa, however, is widely believed to have not only one of the highest incidences of rape in the world, but also one of the highest levels of Human Immunodeficiency Virus (HIV)/Acquired Immune Deficiency Syndrome (AIDS) transmission. With research findings showing that HIV and other Sexually Transmitted Infections (STIs) are rapidly increasing globally, young people are, and continue to be, at the forefront of the AIDS pandemic. Therefore, it is suggested that prevention programmes should be aimed particularly at the young. Schools have specifically been recognized as the setting for preventative Life Skills Programmes, having the potential to reach billions of children worldwide. The aim of this study is to explore and describe the perceptions of grade eight and nine learners with regard to the Life Skills Programme that focuses on HIV/AIDS and STI's, rape and child abuse education in the Port Elizabeth region. In order to fulfil the above aim, a qualitative study was undertaken within an exploratory descriptive approach. A non-probability sample of four schools was selected. Focus groups, utilising an unstructured interview, were used to gather qualitative data on the learners' perceptions of the Life Skills Programme. The focus groups consisted of 10 - 12 grade eight and nine learners who were selected using simple random sampling. The data was thematically analysed using Tesch's approach. The major findings of the present study, based on the six general themes, include the following: 1. Most of the learners perceived the educators, as well as the teaching methods utilised by the educators, positively. 2. Although the learners perceived the presenters of the Life Skills Programme positively, it was suggested that teachers, health care professionals, family members and peers should be involved in presenting the Life Skills Programme. 3. Learners reported various levels of comfort discussing different topics presented in the Life Skills Programme. 4. Learners of all the schools perceived the Life Skills Programme to be very relevant. 5. Learners recommended that more children, especially children from deprived communities, should be included in the programme. In addition, learners felt that counselling services should be available in conjunction with the Life Skills Programme. 6. Differences were noted in completing the first and the second questionnaire. Learners reported that they felt more comfortable completing the second questionnaire. They perceived the interviewing process positively.
- Full Text:
- Date Issued: 2005
The performance of children with Attention Deficit Hyperactivity Disorder on Griffiths Mental Development Scales: extended revised
- Baker, Susan Colleen Rozanne
- Authors: Baker, Susan Colleen Rozanne
- Date: 2005
- Subjects: Attention-deficit hyperactivity disorder -- South Africa , Attention-deficit-disordered children -- Psychological testing -- South Africa , Griffiths Development Scales
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9852 , http://hdl.handle.net/10948/388 , http://hdl.handle.net/10948/d1005823
- Description: Research has shown that Attention Deficit Hyperactivity Disorder (ADHD) is one of the commonest neurodevelopmental disorders which has a negative impact on a child. However, to date limited research has been conducted on learners, and specifically those learners with ADHD, within a National Education stream. Furthermore, running concurrently with this are new developments in education in South Africa. An inclusive educational policy favours the incorporation of all children into a mainstream scholastic setting, regardless of their diverse needs. In addition to educational changes for children with ADHD, many parents are presently unable to afford the medication commonly used to treat the disorder, resulting in both parents and teachers having to manage these children with limited professional support. It is widely accepted that early assessment and intervention are necessary in order to maximise a child’s potential. For this reason, the primary aim of this study was to explore and describe the developmental profile of children with ADHD on the Griffiths Mental Development Scales-Extended Revised (GMDS-ER). Further aims were to compare the performance of the clinical sample to a normal South African sample. In order to achieve these aims, a quantitative, exploratory-descriptive research design was employed. The sample (N = 38) of ADHD were selected by means of a non-probability, purposive sampling procedure, from various pre-school and primary schools in the Nelson Mandela Metropole. The normal sample (N = 38) was drawn from an existing database created during the revision of the Scales. Information was collated using the Conners 39 Item Teacher Rating Scale, biographical data, as well as the results of an assessment from the GMDS-ER. In this study the general performance of the ADHD sample on the GMDS-ER was found to be above average. Furthermore the performance of these children on the six Subscales of the GMDS-ER ranged from average to superior, with the poorest performance being on the Eye and Hand Co-ordination Subscale, and the best performance being on the Performance Subscale. Significant differences between the ADHD and normal sample were found on the General Quotient (GQ) as well as three of the six Subscales, namely, the Hearing and Speech, Eye and Hand Co-ordination and Performance Subscales. Generally, the results of the study suggest that a specific developmental profile for children with ADHD exists. Additionally, the study highlighted the success with which the GMDS-ER can be utilised on a specific clinical population.
- Full Text:
- Date Issued: 2005
- Authors: Baker, Susan Colleen Rozanne
- Date: 2005
- Subjects: Attention-deficit hyperactivity disorder -- South Africa , Attention-deficit-disordered children -- Psychological testing -- South Africa , Griffiths Development Scales
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9852 , http://hdl.handle.net/10948/388 , http://hdl.handle.net/10948/d1005823
- Description: Research has shown that Attention Deficit Hyperactivity Disorder (ADHD) is one of the commonest neurodevelopmental disorders which has a negative impact on a child. However, to date limited research has been conducted on learners, and specifically those learners with ADHD, within a National Education stream. Furthermore, running concurrently with this are new developments in education in South Africa. An inclusive educational policy favours the incorporation of all children into a mainstream scholastic setting, regardless of their diverse needs. In addition to educational changes for children with ADHD, many parents are presently unable to afford the medication commonly used to treat the disorder, resulting in both parents and teachers having to manage these children with limited professional support. It is widely accepted that early assessment and intervention are necessary in order to maximise a child’s potential. For this reason, the primary aim of this study was to explore and describe the developmental profile of children with ADHD on the Griffiths Mental Development Scales-Extended Revised (GMDS-ER). Further aims were to compare the performance of the clinical sample to a normal South African sample. In order to achieve these aims, a quantitative, exploratory-descriptive research design was employed. The sample (N = 38) of ADHD were selected by means of a non-probability, purposive sampling procedure, from various pre-school and primary schools in the Nelson Mandela Metropole. The normal sample (N = 38) was drawn from an existing database created during the revision of the Scales. Information was collated using the Conners 39 Item Teacher Rating Scale, biographical data, as well as the results of an assessment from the GMDS-ER. In this study the general performance of the ADHD sample on the GMDS-ER was found to be above average. Furthermore the performance of these children on the six Subscales of the GMDS-ER ranged from average to superior, with the poorest performance being on the Eye and Hand Co-ordination Subscale, and the best performance being on the Performance Subscale. Significant differences between the ADHD and normal sample were found on the General Quotient (GQ) as well as three of the six Subscales, namely, the Hearing and Speech, Eye and Hand Co-ordination and Performance Subscales. Generally, the results of the study suggest that a specific developmental profile for children with ADHD exists. Additionally, the study highlighted the success with which the GMDS-ER can be utilised on a specific clinical population.
- Full Text:
- Date Issued: 2005
The performance of South African and British children on the Griffiths Mental Development Scales- extended revised a comparative study
- Authors: Van Rooyen, Kempie
- Date: 2005
- Subjects: Psychological tests for children -- Cross-cultural studies , Children -- Intelligence testing -- Cross-cultural studies , Griffiths Scales of Mental Development
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9850 , http://hdl.handle.net/10948/370 , http://hdl.handle.net/10948/d1005819 , Psychological tests for children -- Cross-cultural studies , Children -- Intelligence testing -- Cross-cultural studies , Griffiths Scales of Mental Development
- Description: The South African context necessitates developmental assessment measures with particular characteristics. A critical examination of a variety of potential measures indicates that there are very few measures available to meet these specific needs. The GMDS-ER is judged to be one such measure. This study explores the performance of South African children aged 4 to 7 years of age as it relates to that of British children (from the standardisation sample). The samples consisted of normal South African (n=129) and British (n=161) children, where normalcy refers to the absence of sensory, physical, or mental handicap. The study was done in an attempt to explore the suitability of using the GMDS-ER in the South African context. More specifically, the following two aims were pursued: 1. To explore and describe the general development of each of four year groups of a sample of British and South African children by utilising the general developmental quotient of the GMDS-ER 2. To explore and describe the comparative developmental profiles of each of the four year groups of a sample of British and South African children across the six developmental areas represented by the subscales of the GMDS-ER. Descriptive statistics and simple t-tests were used to accomplish Aim 1 and Hotellings T2 tests were mainly used in order to accomplish Aim 2. The major findings of the present study were as follows: 1. South African and British children’s overall performances (as measured by the GMDS-ER GQ) are similar. A great deal of variability exists between the GMDS-ER profiles of normal South African and British children (i.e., when individual subscales and year groups are considered). 3. In general, South African children performed better on the Locomotor and Personal-Social Subscales, while British children performed better on the Language and Practical Reasoning Subscales. Performance on the Eye and Hand Coordination Subscale was similar for the two samples and on the Performance Subscale performance was too variable to come to any general conclusions. In view of the findings, caution with regard to the use of the British-based norms in the South African context is recommended. Recommendations are made for the use of the GMDS-ER to help with the identification of specific classes of disorders in the South African context. Further investigation into the applicability of the GMDS-ER for South African use as well as the establishment of South African norms are final recommendations.
- Full Text:
- Date Issued: 2005
- Authors: Van Rooyen, Kempie
- Date: 2005
- Subjects: Psychological tests for children -- Cross-cultural studies , Children -- Intelligence testing -- Cross-cultural studies , Griffiths Scales of Mental Development
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9850 , http://hdl.handle.net/10948/370 , http://hdl.handle.net/10948/d1005819 , Psychological tests for children -- Cross-cultural studies , Children -- Intelligence testing -- Cross-cultural studies , Griffiths Scales of Mental Development
- Description: The South African context necessitates developmental assessment measures with particular characteristics. A critical examination of a variety of potential measures indicates that there are very few measures available to meet these specific needs. The GMDS-ER is judged to be one such measure. This study explores the performance of South African children aged 4 to 7 years of age as it relates to that of British children (from the standardisation sample). The samples consisted of normal South African (n=129) and British (n=161) children, where normalcy refers to the absence of sensory, physical, or mental handicap. The study was done in an attempt to explore the suitability of using the GMDS-ER in the South African context. More specifically, the following two aims were pursued: 1. To explore and describe the general development of each of four year groups of a sample of British and South African children by utilising the general developmental quotient of the GMDS-ER 2. To explore and describe the comparative developmental profiles of each of the four year groups of a sample of British and South African children across the six developmental areas represented by the subscales of the GMDS-ER. Descriptive statistics and simple t-tests were used to accomplish Aim 1 and Hotellings T2 tests were mainly used in order to accomplish Aim 2. The major findings of the present study were as follows: 1. South African and British children’s overall performances (as measured by the GMDS-ER GQ) are similar. A great deal of variability exists between the GMDS-ER profiles of normal South African and British children (i.e., when individual subscales and year groups are considered). 3. In general, South African children performed better on the Locomotor and Personal-Social Subscales, while British children performed better on the Language and Practical Reasoning Subscales. Performance on the Eye and Hand Coordination Subscale was similar for the two samples and on the Performance Subscale performance was too variable to come to any general conclusions. In view of the findings, caution with regard to the use of the British-based norms in the South African context is recommended. Recommendations are made for the use of the GMDS-ER to help with the identification of specific classes of disorders in the South African context. Further investigation into the applicability of the GMDS-ER for South African use as well as the establishment of South African norms are final recommendations.
- Full Text:
- Date Issued: 2005
The role of principals in the induction of new educators in their schools
- Authors: Mfenqe, Phyllis Phindiwe
- Date: 2005
- Subjects: School principals -- South Africa , Teachers -- South Africa
- Language: English
- Type: Thesis , Masters , MEd
- Identifier: vital:9490 , http://hdl.handle.net/10948/385 , School principals -- South Africa , Teachers -- South Africa
- Description: This study focuses on the role of the induction programme for teachers who are new to a specific school. The main aim of undertaking this research study is to investigate the role played by principals in the induction of new educators in their schools. The main questions the study addresses are: · Why is it necessary for new educators to be inducted · How could mentoring play a role in an induction programme? · What should the role of the principals be in the induction process? · What should the induction programme include and how should it be implemented? The study highlights the problems new teachers experience with respect to aspects such as classroom control and imparting information. It also emphasizes the role of the principal and the mentor in assisting new educators with these issues. The qualitative approach was used to collect data. Data were collected through interviews and observations. The main findings were that new educators experienced problems with classroom control, discipline and that principals should help them with adjustment in the school by allocating a mentor teacher for support.
- Full Text:
- Date Issued: 2005
- Authors: Mfenqe, Phyllis Phindiwe
- Date: 2005
- Subjects: School principals -- South Africa , Teachers -- South Africa
- Language: English
- Type: Thesis , Masters , MEd
- Identifier: vital:9490 , http://hdl.handle.net/10948/385 , School principals -- South Africa , Teachers -- South Africa
- Description: This study focuses on the role of the induction programme for teachers who are new to a specific school. The main aim of undertaking this research study is to investigate the role played by principals in the induction of new educators in their schools. The main questions the study addresses are: · Why is it necessary for new educators to be inducted · How could mentoring play a role in an induction programme? · What should the role of the principals be in the induction process? · What should the induction programme include and how should it be implemented? The study highlights the problems new teachers experience with respect to aspects such as classroom control and imparting information. It also emphasizes the role of the principal and the mentor in assisting new educators with these issues. The qualitative approach was used to collect data. Data were collected through interviews and observations. The main findings were that new educators experienced problems with classroom control, discipline and that principals should help them with adjustment in the school by allocating a mentor teacher for support.
- Full Text:
- Date Issued: 2005
The role of traditional leadership institutions in the development of their communities with specific reference to the Rharhabe kingdom, Mngqesha Great Place, King William's Town
- Mahlangeni, Bethwell Mzikalanga
- Authors: Mahlangeni, Bethwell Mzikalanga
- Date: 2005
- Subjects: Public administration -- South Africa -- Eastern Cape , Tribal government -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:8169 , http://hdl.handle.net/10948/395 , Public administration -- South Africa -- Eastern Cape , Tribal government -- South Africa -- Eastern Cape
- Description: It is the objective of this treatise to highlight and demonstrate the role that can be played by Traditional Leadership Institutions in the development of their communities, demonstrate and advance the extent to which they can enhance their image and restore their dignity by embarking on community development projects that will improve the quality of life of their subjects in their jurisdictional areas. However, as the number of Traditional Leadership Institutions that can be investigated and researched was so large, it became necessary to focus attention primarily on the Rharhabe Kingdom with its seat and headquarters at Mngqesha Great Place in King William’s Town. The Mngqesha Great Place, the seat of the Rharhabe Kingdom is a typical example of a Traditional Leadership Institution selected from the six existing Eastern Cape Provincial Kingdoms. Attention is invited to the following fields which had to be explored since they serve the basis for the evolution of Traditional Leadership Institutions in South Africa. A historical background to Traditional Leadership and Governance in South Africa and the Eastern Cape provides some key issues of governance, management and administration, position, place and status of the institution during the pre- colonial and colonial periods, the period under apartheid rule, the independence period of the former homelands of Ciskei and Transkei territories with reflections on Tribal and Regional Authorities and Local Government Bureaux. A synoptic perspective of the effect of changes on the functioning of the Institution of Traditional Leadership is provided in some detail. This part is concluded with a brief history of the Rharhabe Kingdom. An overview of Traditional Leadership and Governance in the new South Africa since 1994 to date indicates the recognition and important role that Traditional Leadership Institutions can play. In this regard, there is policy and legislation that is in place on Traditional Leadership and Governance with a clear vision for implementation. Since 1994, there are many initiatives that have been undertaken by government in creating and maintaining an enabling environment for the efficient management and administration of the institution, transfer payments for different projects like funding the building of various Great Places and Provincial Policy Initiatives on Traditional Leadership and Governance. Institutional arrangements for Traditional Leadership Institutions reflect on the hierarchy of Traditional Leadership, for example, the position of the King as head of a Regional Authority (Ikomkhulu), the Chiefs under Kings as Heads of Traditional Authorities (Inqila) and Headmen as heads of the various Administrative Areas (locations). In order to give meaning to Government’s recognition of the Institution of Traditional Leadership, to enhance the institution and give it a role at the National, Provincial and Local levels, the government has established a National and Provincial Houses of Traditional Leaders with clear roles and responsibilities and provision for accountability of Traditional Leaders and structures. Regarding the role of Traditional Leadership Institutions in Governance and Development, it is clear that over many years, these institutions performed various governance functions. The policy framework on Traditional Leadership and Governance besides legislation specifies the duties and functions of these entities. With regard to the King Sandile Development Trust and its role in community development, the research reveals visionary leadership on the part of the Kingdom, with the Trust, since its establishment in 1999 being at the centre of all development initiatives at the Great Place besides government initiatives. The King Sandile Development Trust is therefore a legal entity established and funded in terms of law. It has its constitution, vision and clear objectives, procedural arrangements on administration, management and financial arrangements. The development role of the trust is reflected in the Queen’s Programme of Action and Implementation, headed by the Queen mother, Queen Noloyiso Sandile, the wife of His Majesty King Maxhobayakhawuleza Sandile. Besides, there are established tourism chalets providing not only revenue but also employment opportunities to many local subjects of the Kingdom. Finally, the treatise concludes with some general conclusion and recommendations and challenges that demand that traditional leaders be appropriately trained, its institutions adequately resourced, appropriately run and administered based on the need to account publicly on their performance.
- Full Text:
- Date Issued: 2005
- Authors: Mahlangeni, Bethwell Mzikalanga
- Date: 2005
- Subjects: Public administration -- South Africa -- Eastern Cape , Tribal government -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:8169 , http://hdl.handle.net/10948/395 , Public administration -- South Africa -- Eastern Cape , Tribal government -- South Africa -- Eastern Cape
- Description: It is the objective of this treatise to highlight and demonstrate the role that can be played by Traditional Leadership Institutions in the development of their communities, demonstrate and advance the extent to which they can enhance their image and restore their dignity by embarking on community development projects that will improve the quality of life of their subjects in their jurisdictional areas. However, as the number of Traditional Leadership Institutions that can be investigated and researched was so large, it became necessary to focus attention primarily on the Rharhabe Kingdom with its seat and headquarters at Mngqesha Great Place in King William’s Town. The Mngqesha Great Place, the seat of the Rharhabe Kingdom is a typical example of a Traditional Leadership Institution selected from the six existing Eastern Cape Provincial Kingdoms. Attention is invited to the following fields which had to be explored since they serve the basis for the evolution of Traditional Leadership Institutions in South Africa. A historical background to Traditional Leadership and Governance in South Africa and the Eastern Cape provides some key issues of governance, management and administration, position, place and status of the institution during the pre- colonial and colonial periods, the period under apartheid rule, the independence period of the former homelands of Ciskei and Transkei territories with reflections on Tribal and Regional Authorities and Local Government Bureaux. A synoptic perspective of the effect of changes on the functioning of the Institution of Traditional Leadership is provided in some detail. This part is concluded with a brief history of the Rharhabe Kingdom. An overview of Traditional Leadership and Governance in the new South Africa since 1994 to date indicates the recognition and important role that Traditional Leadership Institutions can play. In this regard, there is policy and legislation that is in place on Traditional Leadership and Governance with a clear vision for implementation. Since 1994, there are many initiatives that have been undertaken by government in creating and maintaining an enabling environment for the efficient management and administration of the institution, transfer payments for different projects like funding the building of various Great Places and Provincial Policy Initiatives on Traditional Leadership and Governance. Institutional arrangements for Traditional Leadership Institutions reflect on the hierarchy of Traditional Leadership, for example, the position of the King as head of a Regional Authority (Ikomkhulu), the Chiefs under Kings as Heads of Traditional Authorities (Inqila) and Headmen as heads of the various Administrative Areas (locations). In order to give meaning to Government’s recognition of the Institution of Traditional Leadership, to enhance the institution and give it a role at the National, Provincial and Local levels, the government has established a National and Provincial Houses of Traditional Leaders with clear roles and responsibilities and provision for accountability of Traditional Leaders and structures. Regarding the role of Traditional Leadership Institutions in Governance and Development, it is clear that over many years, these institutions performed various governance functions. The policy framework on Traditional Leadership and Governance besides legislation specifies the duties and functions of these entities. With regard to the King Sandile Development Trust and its role in community development, the research reveals visionary leadership on the part of the Kingdom, with the Trust, since its establishment in 1999 being at the centre of all development initiatives at the Great Place besides government initiatives. The King Sandile Development Trust is therefore a legal entity established and funded in terms of law. It has its constitution, vision and clear objectives, procedural arrangements on administration, management and financial arrangements. The development role of the trust is reflected in the Queen’s Programme of Action and Implementation, headed by the Queen mother, Queen Noloyiso Sandile, the wife of His Majesty King Maxhobayakhawuleza Sandile. Besides, there are established tourism chalets providing not only revenue but also employment opportunities to many local subjects of the Kingdom. Finally, the treatise concludes with some general conclusion and recommendations and challenges that demand that traditional leaders be appropriately trained, its institutions adequately resourced, appropriately run and administered based on the need to account publicly on their performance.
- Full Text:
- Date Issued: 2005
The subjective well-being of divorced single custodial parents
- Authors: Henry, Jaci Lee
- Date: 2005
- Subjects: Single parents -- South Africa , Divorced parents -- South Africa , Self-actualization (Psychology)
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9841 , http://hdl.handle.net/10948/368 , Single parents -- South Africa , Divorced parents -- South Africa , Self-actualization (Psychology)
- Description: As the divorce rate consistently rises, the occurrence of single parent families are becoming increasingly prevalent. Despite the marked increase in single custodial parents, research on this population (and more importantly, into the positive aspects such as their subjective well-being) has been neglected. Over the past three decades, psychologists have shifted the emphasis of their research from examining demographic and pathogenic factors to a positive psychology framework focusing on personality and resilience. The general aim of this study was to explore and describe the subjective wellbeing, including satisfaction with life and general happiness, of divorced, single custodial parents. In addition, this study aimed to identify potential patterns among the aspects of subjective well-being investigated and aimed to explore the relationships between these patterns. Thirty-five participants were included for participation in this study by means of non-probability, purposive sampling. The research measures included a biographical questionnaire, the Satisfaction with Life Scale (SWLS) and Affectometer-2 Scale (AFM-2). The data were analysed by the researcher and an independent statistician in terms of descriptive statistics and cluster analysis, or according to content analysis. This reflects a triangulation data collection and analysis method. Key findings included the following: The results of the SWLS indicated that the majority of participants reported being slightly dissatisfied with their lives. The results of the AFM-2 indicated that the participants generally had high levels of positive affect, and low levels of negative affect. However, the participants’ overall levels of happiness were still relatively low. A four cluster solution was obtained, with the clusters being significantly different from each other on all input variables. The first cluster experienced high levels of positive affect, low levels of negative affect, and high levels of overall happiness. The second cluster experienced predominantly slight dissatisfaction with their lives, high levels of positive affect, low levels of negative affect, and slightly low levels of overall happiness. The third cluster reported mostly dissatisfaction with their lives, low levels of positive affect, high levels of negative affect, and very low levels of overall happiness. The fourth cluster experienced predominantly slight satisfaction with xi life, slightly high levels of positive affect, neutral levels of negative affect, and low levels of overall happiness. It appeared that clusters containing participants who were satisfied with their jobs, were involved in a personal relationship and who participated in leisure activities, all experienced higher levels of subjective well-being. Overall, this study emphasises the value of and the need for South African research on the subjective wellbeing of divorced, single custodial parents.
- Full Text:
- Date Issued: 2005
- Authors: Henry, Jaci Lee
- Date: 2005
- Subjects: Single parents -- South Africa , Divorced parents -- South Africa , Self-actualization (Psychology)
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9841 , http://hdl.handle.net/10948/368 , Single parents -- South Africa , Divorced parents -- South Africa , Self-actualization (Psychology)
- Description: As the divorce rate consistently rises, the occurrence of single parent families are becoming increasingly prevalent. Despite the marked increase in single custodial parents, research on this population (and more importantly, into the positive aspects such as their subjective well-being) has been neglected. Over the past three decades, psychologists have shifted the emphasis of their research from examining demographic and pathogenic factors to a positive psychology framework focusing on personality and resilience. The general aim of this study was to explore and describe the subjective wellbeing, including satisfaction with life and general happiness, of divorced, single custodial parents. In addition, this study aimed to identify potential patterns among the aspects of subjective well-being investigated and aimed to explore the relationships between these patterns. Thirty-five participants were included for participation in this study by means of non-probability, purposive sampling. The research measures included a biographical questionnaire, the Satisfaction with Life Scale (SWLS) and Affectometer-2 Scale (AFM-2). The data were analysed by the researcher and an independent statistician in terms of descriptive statistics and cluster analysis, or according to content analysis. This reflects a triangulation data collection and analysis method. Key findings included the following: The results of the SWLS indicated that the majority of participants reported being slightly dissatisfied with their lives. The results of the AFM-2 indicated that the participants generally had high levels of positive affect, and low levels of negative affect. However, the participants’ overall levels of happiness were still relatively low. A four cluster solution was obtained, with the clusters being significantly different from each other on all input variables. The first cluster experienced high levels of positive affect, low levels of negative affect, and high levels of overall happiness. The second cluster experienced predominantly slight dissatisfaction with their lives, high levels of positive affect, low levels of negative affect, and slightly low levels of overall happiness. The third cluster reported mostly dissatisfaction with their lives, low levels of positive affect, high levels of negative affect, and very low levels of overall happiness. The fourth cluster experienced predominantly slight satisfaction with xi life, slightly high levels of positive affect, neutral levels of negative affect, and low levels of overall happiness. It appeared that clusters containing participants who were satisfied with their jobs, were involved in a personal relationship and who participated in leisure activities, all experienced higher levels of subjective well-being. Overall, this study emphasises the value of and the need for South African research on the subjective wellbeing of divorced, single custodial parents.
- Full Text:
- Date Issued: 2005
The unfair labour practice relating to benefits
- Authors: Tshiki, Pakamisa Washington
- Date: 2005
- Subjects: Employee fringe benefits -- Law and legislation -- South Africa , Unfair labour practices -- South Africa , Discrimination in employment -- South Africa
- Language: English
- Type: Thesis , Masters , LLM
- Identifier: vital:10189 , http://hdl.handle.net/10948/386 , Employee fringe benefits -- Law and legislation -- South Africa , Unfair labour practices -- South Africa , Discrimination in employment -- South Africa
- Description: At the outset of this treatise the development of the unfair labour practice is traced. The point is made that common law knows nothing about fairness and it is pointed out that the concept was introduced as a statutory concept in 1979. In 1995 the development of unfair labour practices since 1979 was relied upon to provide a list of unfair labour practices. The main thrust of the treatise concerns an evaluation of an unfair labour practice relating to benefits – listed presently in section 186(2) of the Labour Relations Act. Reference is made to Industrial Court cases and case law since 1996 is considered and commented upon. In particular, the issue of remuneration not being a benefit, and the fact that interest disputes are not justiciable as unfair labour practices for instance are canvassed.
- Full Text:
- Date Issued: 2005
- Authors: Tshiki, Pakamisa Washington
- Date: 2005
- Subjects: Employee fringe benefits -- Law and legislation -- South Africa , Unfair labour practices -- South Africa , Discrimination in employment -- South Africa
- Language: English
- Type: Thesis , Masters , LLM
- Identifier: vital:10189 , http://hdl.handle.net/10948/386 , Employee fringe benefits -- Law and legislation -- South Africa , Unfair labour practices -- South Africa , Discrimination in employment -- South Africa
- Description: At the outset of this treatise the development of the unfair labour practice is traced. The point is made that common law knows nothing about fairness and it is pointed out that the concept was introduced as a statutory concept in 1979. In 1995 the development of unfair labour practices since 1979 was relied upon to provide a list of unfair labour practices. The main thrust of the treatise concerns an evaluation of an unfair labour practice relating to benefits – listed presently in section 186(2) of the Labour Relations Act. Reference is made to Industrial Court cases and case law since 1996 is considered and commented upon. In particular, the issue of remuneration not being a benefit, and the fact that interest disputes are not justiciable as unfair labour practices for instance are canvassed.
- Full Text:
- Date Issued: 2005
The use of the enneagram to improve customer relationships with a motor vehicle manufacturer
- Authors: Gallant, Helen Michelle
- Date: 2005
- Subjects: Customer relations , Enneagram , Motor vehicle industry
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8564 , http://hdl.handle.net/10948/194 , Customer relations , Enneagram , Motor vehicle industry
- Description: Marketing strategy relies heavily on segmentation and positioning. Lifestyle and psychographics are increasingly being used as a basis for market segmentation. Marketers require deeper insight into the motivational factors that encourage purchases in order to tailor make offerings to suit individual needs. The focus is on customer relationship management in order to retain customers over a longer period of time, rather than once-off sales. This study examines how using the ancient and mystical technique of the Enneagram can improve customer relationship management and formulates a model for doing so. The Enneagram can be used as an effective base for psychographic segmentation by harnessing the diagnostic and predicative power therein. It is already being used in human resource development and strategic planning by companies and it seems fitting to apply it in yet another business area that can greatly benefit from this.
- Full Text:
- Date Issued: 2005
- Authors: Gallant, Helen Michelle
- Date: 2005
- Subjects: Customer relations , Enneagram , Motor vehicle industry
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8564 , http://hdl.handle.net/10948/194 , Customer relations , Enneagram , Motor vehicle industry
- Description: Marketing strategy relies heavily on segmentation and positioning. Lifestyle and psychographics are increasingly being used as a basis for market segmentation. Marketers require deeper insight into the motivational factors that encourage purchases in order to tailor make offerings to suit individual needs. The focus is on customer relationship management in order to retain customers over a longer period of time, rather than once-off sales. This study examines how using the ancient and mystical technique of the Enneagram can improve customer relationship management and formulates a model for doing so. The Enneagram can be used as an effective base for psychographic segmentation by harnessing the diagnostic and predicative power therein. It is already being used in human resource development and strategic planning by companies and it seems fitting to apply it in yet another business area that can greatly benefit from this.
- Full Text:
- Date Issued: 2005
Virtuous living towards an African theology of wisdom in the context of the African renaissance
- Nkesiga, Reverend Solomon Basabose
- Authors: Nkesiga, Reverend Solomon Basabose
- Date: 2005
- Subjects: Wisdom -- Religious aspects , Ethics -- Africa -- Religious aspects , Black theology
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: vital:8414 , http://hdl.handle.net/10948/454 , http://hdl.handle.net/10948/d1011900 , Wisdom -- Religious aspects , Ethics -- Africa -- Religious aspects , Black theology
- Description: The structure of this study is a complex inter-relationship of a variety of sources in a theological work, namely, personal experience, African social and politico-economic context, philosophical reflection, wisdom traditions and Christian theology. These sources form a coherent inter-relationship which is foundational for an African theology of wisdom. The introduction gives an overview of my moral and theological formation. This is intended to provide a perspective through which the issue of moral orientation in African context has been approached. It is therefore entitled: Moral formation and the shaping of a theological mind. The first chapter answers the question: Why is Africa in need of a wisdom theology that addresses the issue of moral regeneration? This question is posed in the broader context of the current African Renaissance debates. The links between the Italian (European) and African Renaissance indicate that moral regeneration is a crucial part of the socio-political, intellectual and economic re-birth of Africa. This “socio-historical” source gives the context and urgency of a wisdom theology. It is therefore entitled: A contextual analysis: The European and African Renaissance. The second chapter re-asserts the rise of virtue ethics as an alternative ethical theory to the predominant deontological and utilitarian traditions. This is achieved through analysing Alisdair MacIntyre’s earlier work, After Virtue: A Study in Moral Theory (1981), set in the context of Iris Murdoch and Elizabeth Anscombe, the modern initiators of a virtue ethic. This “philosophical” source gives the theoretical framework that addresses the question of moral formation. It is therefore entitled: A philosophical analysis: The rise of virtue ethics as alternative ethical theory. The third chapter is devoted to two related “wisdom” themes: Firstly, the seven traditional virtues are briefly described highlighting the virtue of wisdom as foundational. Secondly, the idea of wisdom is further developed via three wisdom traditions, namely: wisdom in the Hellenistic, Judeo-Christian and African traditions. This “sapiential” source gives this African theology of wisdom its most important building blocks. This chapter is therefore entitled: A sapiential analysis: Wisdom as foundation for virtue ethics in Africa. The last chapter brings the previous sources together under a specific theological perspective. It draws on aspects of recent African theologians’ work, notably: Kwame Gyekye and Benezet Bujo who engage with and bring together Western and African theological traditions. I answer a pertinent question, “What does such a ‘theological’ perspective entail?” I draw on Scripture and its Trinitarian tradition to demonstrate how African wisdom, reinforced by the framework of virtue theory, and developed in the context of present-day Africa by an African student of theology, has the potential to contribute to the moral transformation of Africa. This more overt “theological” source is the distinctive Christian enterprise of an African wisdom theology. The chapter title is aligned with the overall title of this study: A theological analysis: Toward an African virtue ethics? To this end, this study achieves its attempt to construct an inter-related framework from which an African theology of wisdom may emerge.
- Full Text:
- Date Issued: 2005
- Authors: Nkesiga, Reverend Solomon Basabose
- Date: 2005
- Subjects: Wisdom -- Religious aspects , Ethics -- Africa -- Religious aspects , Black theology
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: vital:8414 , http://hdl.handle.net/10948/454 , http://hdl.handle.net/10948/d1011900 , Wisdom -- Religious aspects , Ethics -- Africa -- Religious aspects , Black theology
- Description: The structure of this study is a complex inter-relationship of a variety of sources in a theological work, namely, personal experience, African social and politico-economic context, philosophical reflection, wisdom traditions and Christian theology. These sources form a coherent inter-relationship which is foundational for an African theology of wisdom. The introduction gives an overview of my moral and theological formation. This is intended to provide a perspective through which the issue of moral orientation in African context has been approached. It is therefore entitled: Moral formation and the shaping of a theological mind. The first chapter answers the question: Why is Africa in need of a wisdom theology that addresses the issue of moral regeneration? This question is posed in the broader context of the current African Renaissance debates. The links between the Italian (European) and African Renaissance indicate that moral regeneration is a crucial part of the socio-political, intellectual and economic re-birth of Africa. This “socio-historical” source gives the context and urgency of a wisdom theology. It is therefore entitled: A contextual analysis: The European and African Renaissance. The second chapter re-asserts the rise of virtue ethics as an alternative ethical theory to the predominant deontological and utilitarian traditions. This is achieved through analysing Alisdair MacIntyre’s earlier work, After Virtue: A Study in Moral Theory (1981), set in the context of Iris Murdoch and Elizabeth Anscombe, the modern initiators of a virtue ethic. This “philosophical” source gives the theoretical framework that addresses the question of moral formation. It is therefore entitled: A philosophical analysis: The rise of virtue ethics as alternative ethical theory. The third chapter is devoted to two related “wisdom” themes: Firstly, the seven traditional virtues are briefly described highlighting the virtue of wisdom as foundational. Secondly, the idea of wisdom is further developed via three wisdom traditions, namely: wisdom in the Hellenistic, Judeo-Christian and African traditions. This “sapiential” source gives this African theology of wisdom its most important building blocks. This chapter is therefore entitled: A sapiential analysis: Wisdom as foundation for virtue ethics in Africa. The last chapter brings the previous sources together under a specific theological perspective. It draws on aspects of recent African theologians’ work, notably: Kwame Gyekye and Benezet Bujo who engage with and bring together Western and African theological traditions. I answer a pertinent question, “What does such a ‘theological’ perspective entail?” I draw on Scripture and its Trinitarian tradition to demonstrate how African wisdom, reinforced by the framework of virtue theory, and developed in the context of present-day Africa by an African student of theology, has the potential to contribute to the moral transformation of Africa. This more overt “theological” source is the distinctive Christian enterprise of an African wisdom theology. The chapter title is aligned with the overall title of this study: A theological analysis: Toward an African virtue ethics? To this end, this study achieves its attempt to construct an inter-related framework from which an African theology of wisdom may emerge.
- Full Text:
- Date Issued: 2005
Web usage mining of organisational web sites
- Authors: Oosthuizen, Craig Peter
- Date: 2005
- Subjects: Web usage mining -- South Africa , Internet users -- South Africa , Information visualization
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:9595 , http://hdl.handle.net/10948/399 , Web usage mining -- South Africa , Internet users -- South Africa , Information visualization
- Description: Web Usage Mining (WUM) can be used to determine whether the information architecture of a web site is structured correctly. Existing WUM tools however, do not indicate which web usage mining algorithms are used or provide effective graphical visualisations of the results obtained. WUM techniques can be used to determine typical navigation patterns of the users of organisational web sites. An organisational web site can be described as a site which has a high level of content. The Computer Science & Information Systems (CS&IS) web site at the Nelson Mandela Metropolitan University (NMMU) is an example of such a web site. The process of combining WUM and information visualisation techniques in order to discover useful information about web usage patterns is called visual web mining. The goal of this research is to discuss the development of a WUM model and a prototype, called WebPatterns, which allows the user to effectively visualise web usage patterns of an organisational web site. This will facilitate determining whether the information architecture of the CS&IS web site is structured correctly. The WUM algorithms used in WebPatterns are association rule mining and sequence analysis. The purpose of association rule mining is to discover relationships between different web pages within a web site. Sequence analysis is used to determine the longest time ordered paths that satisfy a user specified minimum frequency. A radial tree layout is used in WebPatterns to visualise the static structure of the organisational web site. The structure of the web site is laid out radially, with the home page in the middle and other pages positioned in circles at various levels around it. Colour and other visual cues are used to show the results of the WUM algorithms. User testing was used to determine the effectiveness and usefulness of WebPatterns for visualising web usage patterns. The results of the user testing clearly show that the participants were highly satisfied with the visual design and information provided by WebPatterns. All the participants also indicated that they would like to use WebPatterns in the future. Analysis of the web usage patterns presented by WebPatterns was used to determine that the information architecture of the CS&IS web site can be restructured to better facilitate information retrieval. Changes to the CS&IS web site web were suggested, included placing embedded hyperlinks on the home page to the frequently accessed sections of the web site.
- Full Text:
- Date Issued: 2005
- Authors: Oosthuizen, Craig Peter
- Date: 2005
- Subjects: Web usage mining -- South Africa , Internet users -- South Africa , Information visualization
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:9595 , http://hdl.handle.net/10948/399 , Web usage mining -- South Africa , Internet users -- South Africa , Information visualization
- Description: Web Usage Mining (WUM) can be used to determine whether the information architecture of a web site is structured correctly. Existing WUM tools however, do not indicate which web usage mining algorithms are used or provide effective graphical visualisations of the results obtained. WUM techniques can be used to determine typical navigation patterns of the users of organisational web sites. An organisational web site can be described as a site which has a high level of content. The Computer Science & Information Systems (CS&IS) web site at the Nelson Mandela Metropolitan University (NMMU) is an example of such a web site. The process of combining WUM and information visualisation techniques in order to discover useful information about web usage patterns is called visual web mining. The goal of this research is to discuss the development of a WUM model and a prototype, called WebPatterns, which allows the user to effectively visualise web usage patterns of an organisational web site. This will facilitate determining whether the information architecture of the CS&IS web site is structured correctly. The WUM algorithms used in WebPatterns are association rule mining and sequence analysis. The purpose of association rule mining is to discover relationships between different web pages within a web site. Sequence analysis is used to determine the longest time ordered paths that satisfy a user specified minimum frequency. A radial tree layout is used in WebPatterns to visualise the static structure of the organisational web site. The structure of the web site is laid out radially, with the home page in the middle and other pages positioned in circles at various levels around it. Colour and other visual cues are used to show the results of the WUM algorithms. User testing was used to determine the effectiveness and usefulness of WebPatterns for visualising web usage patterns. The results of the user testing clearly show that the participants were highly satisfied with the visual design and information provided by WebPatterns. All the participants also indicated that they would like to use WebPatterns in the future. Analysis of the web usage patterns presented by WebPatterns was used to determine that the information architecture of the CS&IS web site can be restructured to better facilitate information retrieval. Changes to the CS&IS web site web were suggested, included placing embedded hyperlinks on the home page to the frequently accessed sections of the web site.
- Full Text:
- Date Issued: 2005
A critical examination of the income tax provisions relating to the taxation of foreign income of residents as defined
- Authors: Smith, William Nevel
- Date: 2004
- Subjects: Income tax -- South Africa , Income tax -- Foreign income -- South Africa
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: vital:8961 , http://hdl.handle.net/10948/d1019676
- Description: The Budget speech of 23 February 2000 by the Minister of Finance marked the introduction of significant changes to the income tax system of the Republic of South Africa (Republic). A residence-based system of taxation (RBT) was adopted for years of assessment commencing on or after 1 January 2001 and Capital Gains Tax (CGT) was introduced with effect from 1 October 2001. According to the 2000 Budget Review a move to a residence-based system would significantly broaden the tax base, limit opportunities for tax arbitrage and bring the tax system in line with generally accepted international practice. The relaxation of exchange controls for South African residents with effect from 1 July 1997 made it possible for residents to invest limited funds offshore. The Fifth Interim Report of the Katz Commission suggested that if exchange controls were relaxed, the taxation of active income should remain on a source basis, but that passive income should be taxed on a residence basis. As a result deemed source rules in the form of section 9C and 9D were introduced into the Act with effect from 1 July 1997 and applied to “investment income” as defined. Section 9C taxed investment income of both residents and non-residents (from activities carried on by a permanent establishment in the Republic). Section 9D taxed investment income of controlled foreign entities and investment income arising from donations, settlements or other dispositions in the hands of residents. The taxation of foreign dividends with effect from 23 February 2000 as a first phase in the move to a residence based system, lead to the introduction of s 9E. Foreign Dividends were taxed in the hands of residents subject to certain exemptions. The basic interest exemption was extended to foreign dividends. Section 6quat was revised to extend the rebate to foreign dividends and profits of a company from which dividends were declared. Section 9D was amended to cater for foreign dividends received by or accrued to controlled foreign entities. The implementation of a full residence-based system of taxation with effect from years of assessment commencing on or after 1 January 2001 required amendments to various sections of the Income Tax Act as well as the introduction of new sections. A residence minus system was adopted which means that residents as defined are now taxed on their world- wide income with certain exemptions. Non-residents are taxed on their income from sources within or deemed to be within the Republic. The provisions relating to the taxation of foreign income of residents is complex; adding to the complexity is the fact that several changes have already been made to these provisions since the inception of the world-wide basis of taxation. The provisions must also be interpreted against the background of any double taxation agreement (DTA) between the Republic and the relevant foreign country as the applicable DTA may override the Republic domestic legislation. For purposes of this treatise the amending Acts enacted up to the end of December 2003 are taken into account. Hardly five years after the Katz commission of inquiry into the tax structure concluded that RBT and CGT were too complicated to be administered by SARS, the implementation of RBT and CGT were announced in the 2000 Budget. A detailed examination of the provisions relating to foreign income of residents as defined was undertaken. Interpretational issues to be clarified by legislation and certain planning issues are highlighted. It is essential to understand and carefully consider the Republic tax laws and the relevant double taxation agreements, for the successful application of the provisions. Careful planning before concluding transactions is of vital importance in order to avoid or minimize any unwanted tax consequences resulting from the RBT and CGT provisions.
- Full Text:
- Date Issued: 2004
- Authors: Smith, William Nevel
- Date: 2004
- Subjects: Income tax -- South Africa , Income tax -- Foreign income -- South Africa
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: vital:8961 , http://hdl.handle.net/10948/d1019676
- Description: The Budget speech of 23 February 2000 by the Minister of Finance marked the introduction of significant changes to the income tax system of the Republic of South Africa (Republic). A residence-based system of taxation (RBT) was adopted for years of assessment commencing on or after 1 January 2001 and Capital Gains Tax (CGT) was introduced with effect from 1 October 2001. According to the 2000 Budget Review a move to a residence-based system would significantly broaden the tax base, limit opportunities for tax arbitrage and bring the tax system in line with generally accepted international practice. The relaxation of exchange controls for South African residents with effect from 1 July 1997 made it possible for residents to invest limited funds offshore. The Fifth Interim Report of the Katz Commission suggested that if exchange controls were relaxed, the taxation of active income should remain on a source basis, but that passive income should be taxed on a residence basis. As a result deemed source rules in the form of section 9C and 9D were introduced into the Act with effect from 1 July 1997 and applied to “investment income” as defined. Section 9C taxed investment income of both residents and non-residents (from activities carried on by a permanent establishment in the Republic). Section 9D taxed investment income of controlled foreign entities and investment income arising from donations, settlements or other dispositions in the hands of residents. The taxation of foreign dividends with effect from 23 February 2000 as a first phase in the move to a residence based system, lead to the introduction of s 9E. Foreign Dividends were taxed in the hands of residents subject to certain exemptions. The basic interest exemption was extended to foreign dividends. Section 6quat was revised to extend the rebate to foreign dividends and profits of a company from which dividends were declared. Section 9D was amended to cater for foreign dividends received by or accrued to controlled foreign entities. The implementation of a full residence-based system of taxation with effect from years of assessment commencing on or after 1 January 2001 required amendments to various sections of the Income Tax Act as well as the introduction of new sections. A residence minus system was adopted which means that residents as defined are now taxed on their world- wide income with certain exemptions. Non-residents are taxed on their income from sources within or deemed to be within the Republic. The provisions relating to the taxation of foreign income of residents is complex; adding to the complexity is the fact that several changes have already been made to these provisions since the inception of the world-wide basis of taxation. The provisions must also be interpreted against the background of any double taxation agreement (DTA) between the Republic and the relevant foreign country as the applicable DTA may override the Republic domestic legislation. For purposes of this treatise the amending Acts enacted up to the end of December 2003 are taken into account. Hardly five years after the Katz commission of inquiry into the tax structure concluded that RBT and CGT were too complicated to be administered by SARS, the implementation of RBT and CGT were announced in the 2000 Budget. A detailed examination of the provisions relating to foreign income of residents as defined was undertaken. Interpretational issues to be clarified by legislation and certain planning issues are highlighted. It is essential to understand and carefully consider the Republic tax laws and the relevant double taxation agreements, for the successful application of the provisions. Careful planning before concluding transactions is of vital importance in order to avoid or minimize any unwanted tax consequences resulting from the RBT and CGT provisions.
- Full Text:
- Date Issued: 2004
A statistical evaluation and analysis of mosquito repellent combination
- Authors: Asquith, Ilse Bernadette
- Date: 2004
- Subjects: Mosquitoes -- Control , Insect baits and repellents
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:10422 , http://hdl.handle.net/10948/d1015732
- Description: The present product development project was aimed at studying the synergism and/or antagonism amongst various known insect repellent actives with the view to formulating a multi-active repellent product with improved properties when compared to current single-active commercial products. Advanced statistical methods were used to identify synergism between individual active substances and to define a formulation as close as possible to the “ideal” formulation. Several mosquito repellent samples were prepared and sent to the South African Bureau of Standards (SABS) in Pretoria to test for their efficiency in repelling mosquitoes. From the results of the repellency tests of the various active combinations, three actives were identified that showed promising signs of synergism. These actives were then studied in further detail to determine their optimum combination. In addition, it was shown that when using a natural flavourant as promoter and incorporating a slow-release agent into formulations for aerosols and lotions, a product is obtained that gives comparable levels of efficiency to current commercial products, but at much reduced levels of active loading. Accelerated stability tests performed on the final combination of the three actives used in the final formulation showed no adverse reactions over a three-week study. These tests shall be repeated once the final application form (lotion, aerosol, etc) and product packing have been decided.
- Full Text:
- Date Issued: 2004
- Authors: Asquith, Ilse Bernadette
- Date: 2004
- Subjects: Mosquitoes -- Control , Insect baits and repellents
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:10422 , http://hdl.handle.net/10948/d1015732
- Description: The present product development project was aimed at studying the synergism and/or antagonism amongst various known insect repellent actives with the view to formulating a multi-active repellent product with improved properties when compared to current single-active commercial products. Advanced statistical methods were used to identify synergism between individual active substances and to define a formulation as close as possible to the “ideal” formulation. Several mosquito repellent samples were prepared and sent to the South African Bureau of Standards (SABS) in Pretoria to test for their efficiency in repelling mosquitoes. From the results of the repellency tests of the various active combinations, three actives were identified that showed promising signs of synergism. These actives were then studied in further detail to determine their optimum combination. In addition, it was shown that when using a natural flavourant as promoter and incorporating a slow-release agent into formulations for aerosols and lotions, a product is obtained that gives comparable levels of efficiency to current commercial products, but at much reduced levels of active loading. Accelerated stability tests performed on the final combination of the three actives used in the final formulation showed no adverse reactions over a three-week study. These tests shall be repeated once the final application form (lotion, aerosol, etc) and product packing have been decided.
- Full Text:
- Date Issued: 2004
An analysis of the degree of implementation of total quality and technology management principles to enhance the competitive status of a cable manufacturing company
- Authors: De Booi, Ndumiso Witness
- Date: 2004
- Subjects: Total quality management , Technology -- Management , Electric wire and cable industry -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:9270 , http://hdl.handle.net/10948/195 , Total quality management , Technology -- Management , Electric wire and cable industry -- South Africa
- Description: The cable manufacturing industry may not be well known to some people, yet people’s very lives depend on products and services it produces. Today people live in a highly technological or digital world where most of the technology used by society has at least one electrical cable in it or is connected to a countrywide electrical or communications network through electrical cables in order to work. Well trained and experienced corporate and business leaders recognize the importance of lean supply chain and of being closer to one’s business suppliers for efficient running of the business. Like in all other countries where these industries exist, it is vital that the cable manufacturing industry survives and prospers in South Africa, for the benefit of South African telecommunications, electricity suppliers, computer networks and many more industries. However, today there are almost no boundaries in business owing to globalization which enhances free trade. The business environment is changing and there is fierce competition amongst international rivals. What happens then when customers are not happy with low quality products of one supplier? Would they not leave that supplier and look to the competition in order to get good quality products at reasonable prices? Of course they would. Consequently such a supplier would lose market share and ultimately be forced out of business. This research investigates the shortcomings in terms of the implementation of the principles of total quality and technology management in the cable manufacturing industry. It identifies the internationally recognised principles in the fields of total quality management and technology management as a means of enhancing a competitive advantage. Training and development are identified as extremely important supporting mechanisms which should be done professionally for the best results in the implementation of total quality and technology management principles. Finally, suggestions and recommendations based on best management practice are made.
- Full Text:
- Date Issued: 2004
- Authors: De Booi, Ndumiso Witness
- Date: 2004
- Subjects: Total quality management , Technology -- Management , Electric wire and cable industry -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:9270 , http://hdl.handle.net/10948/195 , Total quality management , Technology -- Management , Electric wire and cable industry -- South Africa
- Description: The cable manufacturing industry may not be well known to some people, yet people’s very lives depend on products and services it produces. Today people live in a highly technological or digital world where most of the technology used by society has at least one electrical cable in it or is connected to a countrywide electrical or communications network through electrical cables in order to work. Well trained and experienced corporate and business leaders recognize the importance of lean supply chain and of being closer to one’s business suppliers for efficient running of the business. Like in all other countries where these industries exist, it is vital that the cable manufacturing industry survives and prospers in South Africa, for the benefit of South African telecommunications, electricity suppliers, computer networks and many more industries. However, today there are almost no boundaries in business owing to globalization which enhances free trade. The business environment is changing and there is fierce competition amongst international rivals. What happens then when customers are not happy with low quality products of one supplier? Would they not leave that supplier and look to the competition in order to get good quality products at reasonable prices? Of course they would. Consequently such a supplier would lose market share and ultimately be forced out of business. This research investigates the shortcomings in terms of the implementation of the principles of total quality and technology management in the cable manufacturing industry. It identifies the internationally recognised principles in the fields of total quality management and technology management as a means of enhancing a competitive advantage. Training and development are identified as extremely important supporting mechanisms which should be done professionally for the best results in the implementation of total quality and technology management principles. Finally, suggestions and recommendations based on best management practice are made.
- Full Text:
- Date Issued: 2004
An assessment of the impact of organisational restructuring on the morale of employees at a selected financial institution
- Authors: Zweni, Tembela
- Date: 2004
- Subjects: Organizational change , Employee morale , Financial institutions -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:9267 , http://hdl.handle.net/10948/204 , Organizational change , Employee morale , Financial institutions -- South Africa
- Description: Rising global competition, the influence of advances in information technology and the re-engineering of business processes are some of the imperatives that force organisations to restructure their businesses. In South Africa, the situation is even more compelling, with the recent democratisation of the country that requires companies to implement certain restructuring programmes designed to empower previously disadvantaged individuals. Organisational restructuring is therefore inevitable for any organisation. These changes, however, do affect organisations and employees. Employees become insecure, confused about their jobs, and therefore less productive. To the extent that change can adversely affect both organisations and employees, it becomes critical that organisations should implement it carefully, if they are to survive. To achieve this, requires managers to fully understand drivers of change, the possible consequences of change on both organisation and employees, and to take appropriate actions. The main objective of this study was to identify possible approaches that organisations can pursue in implementing restructuring without adversely affecting the employees. The practical context chosen was an organisation that had recently implemented organisational restructuring. The research methodology for this study entailed the conducting of an intensive study of the relevant literature, to determine what the theory reveals in respect of restructuring strategies that can assist organisations in effectively implementing the restructuring process. Dissertations, theses, research reports and journals were consulted, in an attempt to formulate a theoretical basis for this study. The contemporary literature reveals that there are various strategies that organisations can employ to effectively restructure their organisations with minimal adverse influence on employees. The restructuring organisations should ensure that employees are genuinely involved in the process at the iv outset. The desired changes and the benefits thereof, should be clearly and consistently communicated to the employees at the beginning of the restructuring process. An empirical study was then conducted at the chosen organisation that had recently embarked on an organisational restructuring. The focal point of the empirical study was to determine how this organisation had implemented its restructuring process. The main purpose was to establish the impact that this restructuring had on the morale and motivation of the employees. The final step of this study included an assessment of the findings. This was done so that suitable conclusions could be drawn and appropriate recommendations made. The conclusions revolved around the effects of restructuring on the employees of this organisation. The focus of the recommendations was on what approaches the restructuring organisations should follow to successfully and effectively implement the restructuring process, without adversely affecting the employees.
- Full Text:
- Date Issued: 2004
- Authors: Zweni, Tembela
- Date: 2004
- Subjects: Organizational change , Employee morale , Financial institutions -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:9267 , http://hdl.handle.net/10948/204 , Organizational change , Employee morale , Financial institutions -- South Africa
- Description: Rising global competition, the influence of advances in information technology and the re-engineering of business processes are some of the imperatives that force organisations to restructure their businesses. In South Africa, the situation is even more compelling, with the recent democratisation of the country that requires companies to implement certain restructuring programmes designed to empower previously disadvantaged individuals. Organisational restructuring is therefore inevitable for any organisation. These changes, however, do affect organisations and employees. Employees become insecure, confused about their jobs, and therefore less productive. To the extent that change can adversely affect both organisations and employees, it becomes critical that organisations should implement it carefully, if they are to survive. To achieve this, requires managers to fully understand drivers of change, the possible consequences of change on both organisation and employees, and to take appropriate actions. The main objective of this study was to identify possible approaches that organisations can pursue in implementing restructuring without adversely affecting the employees. The practical context chosen was an organisation that had recently implemented organisational restructuring. The research methodology for this study entailed the conducting of an intensive study of the relevant literature, to determine what the theory reveals in respect of restructuring strategies that can assist organisations in effectively implementing the restructuring process. Dissertations, theses, research reports and journals were consulted, in an attempt to formulate a theoretical basis for this study. The contemporary literature reveals that there are various strategies that organisations can employ to effectively restructure their organisations with minimal adverse influence on employees. The restructuring organisations should ensure that employees are genuinely involved in the process at the iv outset. The desired changes and the benefits thereof, should be clearly and consistently communicated to the employees at the beginning of the restructuring process. An empirical study was then conducted at the chosen organisation that had recently embarked on an organisational restructuring. The focal point of the empirical study was to determine how this organisation had implemented its restructuring process. The main purpose was to establish the impact that this restructuring had on the morale and motivation of the employees. The final step of this study included an assessment of the findings. This was done so that suitable conclusions could be drawn and appropriate recommendations made. The conclusions revolved around the effects of restructuring on the employees of this organisation. The focus of the recommendations was on what approaches the restructuring organisations should follow to successfully and effectively implement the restructuring process, without adversely affecting the employees.
- Full Text:
- Date Issued: 2004
An investigation into retaining specialised employees within Spoornet
- Authors: Swanepoel, Jack Ian
- Date: 2004
- Subjects: Employee retention , Spoornet (Firm : South Africa) -- Officals and employees , Railroads -- South Africa -- Employees
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:9272 , http://hdl.handle.net/10948/241 , Employee retention , Spoornet (Firm : South Africa) -- Officals and employees , Railroads -- South Africa -- Employees
- Description: State-owned enterprises (SOE’s) in South Africa have long been financial albatrosses around the government’s neck. The government decided to restructure them so that they can play a role in the overall economic development of the country (Didiza, 2002:15). Transnet, one of South Africa’s largest SOE’s, is the largest transportation company in South Africa and is divided into various business units, of which Spoornet (rail transportation) is one. Spoornet has had to evolve from a subsidised state owned enterprise to a semi-privatised business unit, able to survive in a competitive business world. This entailed streamlining and restructuring the business unit in order for it to become more productive and financially fit. One of the biggest threats was the amount of human capital that Spoornet employed. The workforce had to be reduced in order to allow Spoornet to become an effective and competitive business unit. In addition to this, Spoornet must adhere to affirmative action policies instituted by government labour laws (Employment Equity Act, Act 55 of 1998). This act was introduced to redress the present effects of South Africa’s past in bringing about a diverse workforce broadly representing South Africa’s demographics. This has resulted in early retirement packages being offered to assist Spoornet in achieving employment equity targets. All of these changes have had a major impact on employee turnover that has resulted in a large amount of skills and expertise being lost. Professional, specialised and skilled people are in global demand, which has added to the exodus of employees from many organisations. Spoornet has experienced this at an alarming rate, so much so that in 2001, they established a retention committee to address ways to reverse the high number of specialised employee exits. Abstract iv The overall purpose of the research was to identify strategies for Spoornet to retain their specialised and skilled employees, thereby reducing the amount of specialised and skilled staff turnover. The research methodology for this study comprised the following steps: • Firstly, a full literature study regarding strategies that an organisation can utilise for the retention of their critical employees was researched. • Secondly, the views of current Spoornet employees on retention strategies were assessed in an empirical study, which involved completing a questionnaire. • Lastly, recommendations due to the findings of the researcher were identified for Spoornet to retain their highly skilled and specialised employees.
- Full Text:
- Date Issued: 2004
- Authors: Swanepoel, Jack Ian
- Date: 2004
- Subjects: Employee retention , Spoornet (Firm : South Africa) -- Officals and employees , Railroads -- South Africa -- Employees
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:9272 , http://hdl.handle.net/10948/241 , Employee retention , Spoornet (Firm : South Africa) -- Officals and employees , Railroads -- South Africa -- Employees
- Description: State-owned enterprises (SOE’s) in South Africa have long been financial albatrosses around the government’s neck. The government decided to restructure them so that they can play a role in the overall economic development of the country (Didiza, 2002:15). Transnet, one of South Africa’s largest SOE’s, is the largest transportation company in South Africa and is divided into various business units, of which Spoornet (rail transportation) is one. Spoornet has had to evolve from a subsidised state owned enterprise to a semi-privatised business unit, able to survive in a competitive business world. This entailed streamlining and restructuring the business unit in order for it to become more productive and financially fit. One of the biggest threats was the amount of human capital that Spoornet employed. The workforce had to be reduced in order to allow Spoornet to become an effective and competitive business unit. In addition to this, Spoornet must adhere to affirmative action policies instituted by government labour laws (Employment Equity Act, Act 55 of 1998). This act was introduced to redress the present effects of South Africa’s past in bringing about a diverse workforce broadly representing South Africa’s demographics. This has resulted in early retirement packages being offered to assist Spoornet in achieving employment equity targets. All of these changes have had a major impact on employee turnover that has resulted in a large amount of skills and expertise being lost. Professional, specialised and skilled people are in global demand, which has added to the exodus of employees from many organisations. Spoornet has experienced this at an alarming rate, so much so that in 2001, they established a retention committee to address ways to reverse the high number of specialised employee exits. Abstract iv The overall purpose of the research was to identify strategies for Spoornet to retain their specialised and skilled employees, thereby reducing the amount of specialised and skilled staff turnover. The research methodology for this study comprised the following steps: • Firstly, a full literature study regarding strategies that an organisation can utilise for the retention of their critical employees was researched. • Secondly, the views of current Spoornet employees on retention strategies were assessed in an empirical study, which involved completing a questionnaire. • Lastly, recommendations due to the findings of the researcher were identified for Spoornet to retain their highly skilled and specialised employees.
- Full Text:
- Date Issued: 2004