The State of Social Media Policy Awareness and Compliance at the Nelson Mandela University
- Authors: Ngcama, Lwando
- Date: 2020-12
- Subjects: Social Media , Awareness , Compliance -- Nelson Mandela University
- Language: English
- Type: Master's theses , Thesis
- Identifier: http://hdl.handle.net/10948/49550 , vital:41735
- Description: The use of social media in higher education has both benefits and pitfalls. Higher education institutions are concerned about their staff and students’ use of social media and have thus resorted to implementing social media policies and guidelines. The Nelson Mandela University has implemented a social media policy and guidelines to inform and enforce the acceptable use of social media by its staff and students. In order to know whether staff and students of the Nelson Mandela University are aware of and compliant with its policy and guidelines, it is necessary to measure their level of awareness and compliance. Within this context, the primary objective of this study is to describe the state of awareness and compliance of staff and students at the Nelson Mandela University towards its social media policy and social media guidelines. In order to address the primary objective, the uses, benefits and risks of social media in higher education were identified through a literature review. The literature review revealed that social media is used in higher education to support and manage teaching and learning, marketing and crisis management, and for other purposes which may be specific to higher education stakeholders (both staff and students). The risks of social media use in higher education were revealed to be associated with institutional reputation, online content, privacy, intellectual property and the types of media shared by the stakeholders. The role of social media policies and guidelines in higher education was then described, based on a preliminary literature study which reviewed social media policies and guidelines implemented in higher education. Furthermore, the aspects of awareness and compliance towards social media policies and ii guidelines in higher education were also discussed. A general guide for the creation of social media policies and guidelines was identified and used to compare the nature and content of South African public universities’ social media policies and guidelines. Through comparative content analysis, the content of the universities’ social media policy and guidelines was compared, similarities and variances between were drawn, and the role of social media policies and guidelines was further explored. Finally, the knowledge of staff and students at the Nelson Mandela University in respect to the university’s social media policy and guidelines was measured and described through the use of a survey questionnaire and statistical analysis of the data collected. The results of the analysis indicated an overall medium level of awareness for both staff and students, with a mean average score of 3.2; while both groups demonstrated an overall high level of compliance towards the social media policy and guidelines, with a mean average score of 4.3. By addressing the primary objective, the contribution made by this study thus informs the Nelson Mandela University of the extent to which its social media policy and guidelines align with those of other South African public universities, and it indicates where the Nelson Mandela University should look to improve its staff and students’ awareness of and compliance with its social media policy and guidelines. , Thesis (MIT) -- Faculty of Engineering, the Built Environment and Technology, 2020
- Full Text:
- Date Issued: 2020-12
- Authors: Ngcama, Lwando
- Date: 2020-12
- Subjects: Social Media , Awareness , Compliance -- Nelson Mandela University
- Language: English
- Type: Master's theses , Thesis
- Identifier: http://hdl.handle.net/10948/49550 , vital:41735
- Description: The use of social media in higher education has both benefits and pitfalls. Higher education institutions are concerned about their staff and students’ use of social media and have thus resorted to implementing social media policies and guidelines. The Nelson Mandela University has implemented a social media policy and guidelines to inform and enforce the acceptable use of social media by its staff and students. In order to know whether staff and students of the Nelson Mandela University are aware of and compliant with its policy and guidelines, it is necessary to measure their level of awareness and compliance. Within this context, the primary objective of this study is to describe the state of awareness and compliance of staff and students at the Nelson Mandela University towards its social media policy and social media guidelines. In order to address the primary objective, the uses, benefits and risks of social media in higher education were identified through a literature review. The literature review revealed that social media is used in higher education to support and manage teaching and learning, marketing and crisis management, and for other purposes which may be specific to higher education stakeholders (both staff and students). The risks of social media use in higher education were revealed to be associated with institutional reputation, online content, privacy, intellectual property and the types of media shared by the stakeholders. The role of social media policies and guidelines in higher education was then described, based on a preliminary literature study which reviewed social media policies and guidelines implemented in higher education. Furthermore, the aspects of awareness and compliance towards social media policies and ii guidelines in higher education were also discussed. A general guide for the creation of social media policies and guidelines was identified and used to compare the nature and content of South African public universities’ social media policies and guidelines. Through comparative content analysis, the content of the universities’ social media policy and guidelines was compared, similarities and variances between were drawn, and the role of social media policies and guidelines was further explored. Finally, the knowledge of staff and students at the Nelson Mandela University in respect to the university’s social media policy and guidelines was measured and described through the use of a survey questionnaire and statistical analysis of the data collected. The results of the analysis indicated an overall medium level of awareness for both staff and students, with a mean average score of 3.2; while both groups demonstrated an overall high level of compliance towards the social media policy and guidelines, with a mean average score of 4.3. By addressing the primary objective, the contribution made by this study thus informs the Nelson Mandela University of the extent to which its social media policy and guidelines align with those of other South African public universities, and it indicates where the Nelson Mandela University should look to improve its staff and students’ awareness of and compliance with its social media policy and guidelines. , Thesis (MIT) -- Faculty of Engineering, the Built Environment and Technology, 2020
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- Date Issued: 2020-12
Awareness, attitudes and referral practices of health care providers to psychological services in Botswana
- Authors: July, Emma
- Date: 2009
- Subjects: Medical care -- Botswana -- Psychological aspects , Public health -- Botswana -- Psychological aspects , Attitude (Psychology) -- Botswana , Medical personnel -- Botswana , Medical personnel -- Attitudes , Primary health care -- Botswana , Awareness
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9889 , http://hdl.handle.net/10948/1166 , Medical care -- Botswana -- Psychological aspects , Public health -- Botswana -- Psychological aspects , Attitude (Psychology) -- Botswana , Medical personnel -- Botswana , Medical personnel -- Attitudes , Primary health care -- Botswana , Awareness
- Description: The provision of psychological services is vital considering the complex nature of psychosocial issues facing people today. Nevertheless, the provision and utilization of psychological services has not been given due recognition in most African countries, including Botswana. Botswana is one of the countries faced by the challenges of the HIV/AIDS pandemic and other mental health problems, as well as poverty and unemployment. To date statistics on the magnitude of the HIV/AIDS epidemic in Botswana, published annually by the National AIDS Coordinating Agency (NACA) reflect an increased rate of mental illness and psychosocial problems. Considering the complex nature of issues that impact negatively on people in Botswana, there is a need for awareness and the provision of psychological services in the primary health care system. There is little research on the place of psychology and psychological services in Botswana. The availability of such information is crucial for the planning of effective community-based psychological services. The present study employed a quantitative research method to explore and describe awareness and attitudes towards psychological services and referral practices in relation to psychological problems, of health care providers in Botswana. The participants in the study were chosen, based on a non-probability, purposive sampling method. The sample consisted of ninety-six persons and constituted medical doctors, nurses, psychiatrists, psychiatric nurses and clinical social workers from governmental and non-governmental institutions from Gaborone and Francistown in Botswana. Data were analyzed by means of descriptive statistics in order to identify the mean, ranges and standard deviations. Frequency counts and percentages of the participants’ responses were computed. The results of the study revealed an awareness of available psychological services, positive attitudes towards psychology and psychological services and a reasonable percentage of referrals to psychological services. The results also revealed that available psychological services were limited and not easily accessible to patients. There was also an indication of a shortage of trained professionals to offer psychological services in health care centres, which resulted in psychological problems being referred to social workers.
- Full Text:
- Date Issued: 2009
- Authors: July, Emma
- Date: 2009
- Subjects: Medical care -- Botswana -- Psychological aspects , Public health -- Botswana -- Psychological aspects , Attitude (Psychology) -- Botswana , Medical personnel -- Botswana , Medical personnel -- Attitudes , Primary health care -- Botswana , Awareness
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9889 , http://hdl.handle.net/10948/1166 , Medical care -- Botswana -- Psychological aspects , Public health -- Botswana -- Psychological aspects , Attitude (Psychology) -- Botswana , Medical personnel -- Botswana , Medical personnel -- Attitudes , Primary health care -- Botswana , Awareness
- Description: The provision of psychological services is vital considering the complex nature of psychosocial issues facing people today. Nevertheless, the provision and utilization of psychological services has not been given due recognition in most African countries, including Botswana. Botswana is one of the countries faced by the challenges of the HIV/AIDS pandemic and other mental health problems, as well as poverty and unemployment. To date statistics on the magnitude of the HIV/AIDS epidemic in Botswana, published annually by the National AIDS Coordinating Agency (NACA) reflect an increased rate of mental illness and psychosocial problems. Considering the complex nature of issues that impact negatively on people in Botswana, there is a need for awareness and the provision of psychological services in the primary health care system. There is little research on the place of psychology and psychological services in Botswana. The availability of such information is crucial for the planning of effective community-based psychological services. The present study employed a quantitative research method to explore and describe awareness and attitudes towards psychological services and referral practices in relation to psychological problems, of health care providers in Botswana. The participants in the study were chosen, based on a non-probability, purposive sampling method. The sample consisted of ninety-six persons and constituted medical doctors, nurses, psychiatrists, psychiatric nurses and clinical social workers from governmental and non-governmental institutions from Gaborone and Francistown in Botswana. Data were analyzed by means of descriptive statistics in order to identify the mean, ranges and standard deviations. Frequency counts and percentages of the participants’ responses were computed. The results of the study revealed an awareness of available psychological services, positive attitudes towards psychology and psychological services and a reasonable percentage of referrals to psychological services. The results also revealed that available psychological services were limited and not easily accessible to patients. There was also an indication of a shortage of trained professionals to offer psychological services in health care centres, which resulted in psychological problems being referred to social workers.
- Full Text:
- Date Issued: 2009
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