Evaluation of the role of ethical leadership development on organisational performance: the case of Econet Wireless Zimbabwe
- Authors: Chakonza, Hawkins
- Date: 2020
- Subjects: Econet Wireless Zimbabwe , Leadership , Leadership -- Case studies , Business ethics
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10962/146723 , vital:38551
- Description: The study evaluated the role of ethical leadership development on the performance of the organisation. Econet Wireless Zimbabwe was employed as a case study. The objectives of the study were to: understand the role of ethical leadership development at Econet Wireless Zimbabwe on the day to day running of the business, understand the nature of the ethical leadership development at Econet Wireless, examine the factors influencing ethical leadership development at Econet Wireless, ascertain the role of ethical leadership development in enhancing organisational perfomance and efficiency and to investigate leaders’ perceptions on ethical leadership development on the organisation’s effectiveness. Social learning and social exchange theory informed the study. The research employed a qualitatve approache to improve the validity,reliability and credibility of the research findings. key informnat intervews and focus group of discussion and in-depth interviews were used as data collection instruments. The study found that ethical leadership development programmes improve the perfomance of orgnisations. That is, ethical leadeship development enbaled Econet Wireless Zimbabwe to achive disticinive competence, increase profit, have a large number of subscribers and also expanded among others. Furthermore, the study shows that an ethical leadership development approach brings significant value to the organisation and, suggests that ethical leaders are more influential in organizations than currently understood. The study found that leaders could influence ethics related outcomes in the organisation by engaging in behaviours that makes them perceived as credible, attractive and legitimate by their followers.
- Full Text:
- Date Issued: 2020
- Authors: Chakonza, Hawkins
- Date: 2020
- Subjects: Econet Wireless Zimbabwe , Leadership , Leadership -- Case studies , Business ethics
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10962/146723 , vital:38551
- Description: The study evaluated the role of ethical leadership development on the performance of the organisation. Econet Wireless Zimbabwe was employed as a case study. The objectives of the study were to: understand the role of ethical leadership development at Econet Wireless Zimbabwe on the day to day running of the business, understand the nature of the ethical leadership development at Econet Wireless, examine the factors influencing ethical leadership development at Econet Wireless, ascertain the role of ethical leadership development in enhancing organisational perfomance and efficiency and to investigate leaders’ perceptions on ethical leadership development on the organisation’s effectiveness. Social learning and social exchange theory informed the study. The research employed a qualitatve approache to improve the validity,reliability and credibility of the research findings. key informnat intervews and focus group of discussion and in-depth interviews were used as data collection instruments. The study found that ethical leadership development programmes improve the perfomance of orgnisations. That is, ethical leadeship development enbaled Econet Wireless Zimbabwe to achive disticinive competence, increase profit, have a large number of subscribers and also expanded among others. Furthermore, the study shows that an ethical leadership development approach brings significant value to the organisation and, suggests that ethical leaders are more influential in organizations than currently understood. The study found that leaders could influence ethics related outcomes in the organisation by engaging in behaviours that makes them perceived as credible, attractive and legitimate by their followers.
- Full Text:
- Date Issued: 2020
The role of HRM in developing ethical organisations in the liquor industry
- Authors: Nuttall, Candice
- Date: 2019
- Subjects: Business ethics , Organizational behavior -- Moral and ethical aspects Personnel management
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/42748 , vital:36688
- Description: Research has shown that ethics is critical to an organisations success, and that the leaders of an organisation give authority to an ethical climate and power to any ethical HRM interventions that are implemented. This empirical study aimed to investigate the role of human resource management (HRM) in developing ethical organisations in the liquor industry. The study had three main objectives. Firstly, to investigate the awareness and importance of ethics in the liquor industry. Secondly to investigate which human resource interventions were being used in the liquor industry to promote ethics and lastly, to propose strategies to assist in establishing and reinforcing an ethical climate in organisations operating in the liquor industry. The research was gathered from the liquor industry quantitatively by adapting the ethics questionnaire developed by Lloyd and Mey (2010, p. 206). Non-probability sampling was used to include 92 sales managers from 13 different organisations located throughout South Africa. Data was analysed qualitatively by using descriptive and inferential statistics. Validity of the research was carefully managed and the reliability of the questionnaire analysed by a statistician. Ethical considerations, as well as the value of the study and its limitations will be included. The results showed that top management was seen as the most important role players in establishing an ethical organisation, and that the human resource department was regarded as most important. However, a significant lack of HRM intervention implementation was observed. Although organisations provided a significant number of interventions, they only had limited effect on the day to day operations. The lack of the creation and establishment of ethics committees and ethically based reward systems were found to be consistently lacking throughout the industry. An implication of this study is that there exists significant scope for the liquor industry to become leaders in the field of ethics. For this to happen top management should openly commit to ethics and ensure that the day to day operational policies and practices reflect the aims of an ethical climate.
- Full Text:
- Date Issued: 2019
- Authors: Nuttall, Candice
- Date: 2019
- Subjects: Business ethics , Organizational behavior -- Moral and ethical aspects Personnel management
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/42748 , vital:36688
- Description: Research has shown that ethics is critical to an organisations success, and that the leaders of an organisation give authority to an ethical climate and power to any ethical HRM interventions that are implemented. This empirical study aimed to investigate the role of human resource management (HRM) in developing ethical organisations in the liquor industry. The study had three main objectives. Firstly, to investigate the awareness and importance of ethics in the liquor industry. Secondly to investigate which human resource interventions were being used in the liquor industry to promote ethics and lastly, to propose strategies to assist in establishing and reinforcing an ethical climate in organisations operating in the liquor industry. The research was gathered from the liquor industry quantitatively by adapting the ethics questionnaire developed by Lloyd and Mey (2010, p. 206). Non-probability sampling was used to include 92 sales managers from 13 different organisations located throughout South Africa. Data was analysed qualitatively by using descriptive and inferential statistics. Validity of the research was carefully managed and the reliability of the questionnaire analysed by a statistician. Ethical considerations, as well as the value of the study and its limitations will be included. The results showed that top management was seen as the most important role players in establishing an ethical organisation, and that the human resource department was regarded as most important. However, a significant lack of HRM intervention implementation was observed. Although organisations provided a significant number of interventions, they only had limited effect on the day to day operations. The lack of the creation and establishment of ethics committees and ethically based reward systems were found to be consistently lacking throughout the industry. An implication of this study is that there exists significant scope for the liquor industry to become leaders in the field of ethics. For this to happen top management should openly commit to ethics and ensure that the day to day operational policies and practices reflect the aims of an ethical climate.
- Full Text:
- Date Issued: 2019
Medical schemes fraud : ethical investigation of medical practitioners as stakeholders
- Authors: Titus, Phyllis May
- Date: 2013
- Subjects: Business ethics , Fraud investigation , Medicare fraud
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8895 , http://hdl.handle.net/10948/d1020899
- Description: A mere 16 percent of the population enjoys the benefits of private healthcare; medical schemes however remain an important contributor to the South African economy with an annual contribution flow of close to R85 billion per annum. Similar to the international scenario, South African healthcare inflation surpassed consumer price inflation. In addition, the medical schemes industry remains riddled with fraud, this coupled with escalating private healthcare costs remain subsequent threats to the sustainability of the industry. It is reported that service provider fraud has surpassed fraud committed by scheme members. Most medical schemes appear to have policies in place to manage and combat fraud, however transparency in terms of information sharing remains elusive. Of greater concern have been the investigation and management ethicality and endgame of medical schemes in terms of fraud risk management amongst medical practitioners. The research problem states that there is currently no standard fraud investigation and management protocol available for the ethical investigation and management of medical schemes fraud committed by medical practitioners. The literature review demonstrated that there has been a paradigm shift regarding the expectations that society has of the modern corporation and emphasised the inclusive stakeholder model theory in favour of the traditional shareholder dictum: pursuit of profit maximisation at any cost. The research design was done by providing a survey questionnaire to private medical practitioners. The literature review and survey findings highlighted the need for medical schemes to pay greater heed to their ethicality and stakeholder issue management practices. Focus areas for the development of an industry standard fraud investigation and management protocol was recommended.
- Full Text:
- Date Issued: 2013
- Authors: Titus, Phyllis May
- Date: 2013
- Subjects: Business ethics , Fraud investigation , Medicare fraud
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8895 , http://hdl.handle.net/10948/d1020899
- Description: A mere 16 percent of the population enjoys the benefits of private healthcare; medical schemes however remain an important contributor to the South African economy with an annual contribution flow of close to R85 billion per annum. Similar to the international scenario, South African healthcare inflation surpassed consumer price inflation. In addition, the medical schemes industry remains riddled with fraud, this coupled with escalating private healthcare costs remain subsequent threats to the sustainability of the industry. It is reported that service provider fraud has surpassed fraud committed by scheme members. Most medical schemes appear to have policies in place to manage and combat fraud, however transparency in terms of information sharing remains elusive. Of greater concern have been the investigation and management ethicality and endgame of medical schemes in terms of fraud risk management amongst medical practitioners. The research problem states that there is currently no standard fraud investigation and management protocol available for the ethical investigation and management of medical schemes fraud committed by medical practitioners. The literature review demonstrated that there has been a paradigm shift regarding the expectations that society has of the modern corporation and emphasised the inclusive stakeholder model theory in favour of the traditional shareholder dictum: pursuit of profit maximisation at any cost. The research design was done by providing a survey questionnaire to private medical practitioners. The literature review and survey findings highlighted the need for medical schemes to pay greater heed to their ethicality and stakeholder issue management practices. Focus areas for the development of an industry standard fraud investigation and management protocol was recommended.
- Full Text:
- Date Issued: 2013
How the Christian church can help in building business ethics
- Authors: Venter, Johannes Machiel
- Date: 2011
- Subjects: Business -- Religious aspects -- Christianity , Business ethics , Capitalism -- Religious aspects
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8774 , http://hdl.handle.net/10948/d1012905
- Description: Research suggests that there is a relationship between religion and business ethics. When looking at the South African society and the statistics that says that 80 percent of the population is Christian but on the other hand we are confronted within this country with increasing incidents of corruption in private companies as well as in public services. Why would that be the case? This study seeks to understand if Christianity or the local church really makes an impact on the lives of its members. The research starts of by looking at behaviour in general and what constitute to good ethical decision-making. In the study on Christian ethics it becomes clear that there is a strong appeal in the Bible on ethical behaviour. The Bible goes as far as to claim that, when in a relationship with the Lord, the followers will show His character in the way they live at home and the way they behave and make ethical decisions at the workplace. This study used focus groups to research the role of the local church in changing behaviour. The study finds that Christianity per se does not change the behaviour of church members. The church members‘ definition of the church largely determines the impact the church will have on their lives. In the study on the Christian ethics it was clear that ethics were seen as something that was formed in communities and not by rules or regulations. It was not a case of people telling others what to do and what not. It was more a case of mentors that helped others to live differently in community with others. The study finds that when the local church is build on relationships and if there is a strong sense of community, the church has a huge impact on the lives of its members. This suggests that the local church should be more focused on strong and intimate relationships and not so much on the church as organisation or institute. This is also important for the businesses that will employ these members because they will make better ethical decisions.
- Full Text:
- Date Issued: 2011
- Authors: Venter, Johannes Machiel
- Date: 2011
- Subjects: Business -- Religious aspects -- Christianity , Business ethics , Capitalism -- Religious aspects
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8774 , http://hdl.handle.net/10948/d1012905
- Description: Research suggests that there is a relationship between religion and business ethics. When looking at the South African society and the statistics that says that 80 percent of the population is Christian but on the other hand we are confronted within this country with increasing incidents of corruption in private companies as well as in public services. Why would that be the case? This study seeks to understand if Christianity or the local church really makes an impact on the lives of its members. The research starts of by looking at behaviour in general and what constitute to good ethical decision-making. In the study on Christian ethics it becomes clear that there is a strong appeal in the Bible on ethical behaviour. The Bible goes as far as to claim that, when in a relationship with the Lord, the followers will show His character in the way they live at home and the way they behave and make ethical decisions at the workplace. This study used focus groups to research the role of the local church in changing behaviour. The study finds that Christianity per se does not change the behaviour of church members. The church members‘ definition of the church largely determines the impact the church will have on their lives. In the study on the Christian ethics it was clear that ethics were seen as something that was formed in communities and not by rules or regulations. It was not a case of people telling others what to do and what not. It was more a case of mentors that helped others to live differently in community with others. The study finds that when the local church is build on relationships and if there is a strong sense of community, the church has a huge impact on the lives of its members. This suggests that the local church should be more focused on strong and intimate relationships and not so much on the church as organisation or institute. This is also important for the businesses that will employ these members because they will make better ethical decisions.
- Full Text:
- Date Issued: 2011
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