- Title
- Prioritisation of spaces and services in on-campus student housing facilities in southern Ghana universities
- Creator
- Simpeh, Fredrick
- Subject
- Student housing -- Ghana
- Subject
- College students -- Housing -- Ghana Student housing
- Subject
- Facility management -- Ghana Building management -- Ghana
- Date Issued
- 2018
- Date
- 2018
- Type
- Thesis
- Type
- Doctoral
- Type
- DPhil
- Identifier
- http://hdl.handle.net/10948/35637
- Identifier
- vital:33769
- Description
- Student housing facilities (SHFs) are an integral part of universities’ physical facilities. Therefore, the management of SHF should be seen as part of broader university facility management. Moreover, it can be argued that by understanding the requirements of occupants, facility managers would be able to effectively prioritise the spaces and services required in the SHFs. However, studies from many parts of the world, including Ghana, show that users’ requirements and expectations are not duly incorporated into the management process of university building facilities. As a result, users’, in this case students requirements are not well prioritised by facility managers. Thus, the facility departments are unable to adequately provide and deliver SHF spaces and services to meet students’ requirements. With this in mind, this research aimed to develop a prioritisation and a standard SHF frameworks to enhance the provisioning and management of the on-campus SHF spaces and services at southern Ghana universities. The overarching research methodology was subjective. The qualitative method was adopted for the study. The research was conducted within the southern part of Ghana and limited to five universities. A total of ten focus group discussions were carried out in the five universities. Other sources of primary data were interviews and site visit. The study found that washrooms (toilet and bath), sleeping spaces, kitchens, study areas, libraries, sick bays, computer labs, bookshops, drying areas and discussion rooms as well as electricity, water, security, internet, cleaning services, maintenance services, generators, ventilation (fans), health services, library services, electric sockets, study furniture, refuse collection, pest control and fire extinguishers are extremely important spaces and services that students expect to have in a SHF. Furthermore, it was found that only 3 spaces out of the 10 rated as extremely important were rated as basic, whilst 10 out of the 15 services rated as extremely important received a basic priority rating. However, the study also found that some of these extremely important spaces and services such as study areas, computer labs, kitchens and internet were not provided in some SHFs. The study also revealed that students were generally not satisfied with some of the spaces and services that were provided in the SHFs; dissatisfaction was expressed with: the infrequent water supply; the poor condition of washrooms, i.e. bath and toilet facilities; the lack of study areas and also the condition, adequacy and availability of chairs and tables in the study rooms; the slow response of maintenance departments; the poor standard/quality of cleaning and availability of cleaners; the lack of adequate kitchens and the lack of stable internet connectivity. The study has achieved its aim by developing a prioritisation framework as well as an ideal SHF framework to enhance the provision and management of the on-campus SHF spaces and services at southern Ghana universities. It is recommended that SHFs which do not meet average students’ expected standards should be upgraded to meet such standards. The frameworks developed in the study could be used by facility managers or departments as a guide for effective on-campus SHF management.
- Format
- xviii, 309 leaves
- Format
- Publisher
- Nelson Mandela University
- Publisher
- Faculty of Faculty of Engineering, the Built Environment and Information Technology
- Language
- English
- Rights
- Nelson Mandela University
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| Thumbnail | File | Description | Size | Format | |||
|---|---|---|---|---|---|---|---|
| View Details Download | SOURCE1 | FREDRICK SIMPEH.pdf | 2 MB | Adobe Acrobat PDF | View Details Download |