M-health user experience framework for the public healthcare sector
- Authors: Ouma, Stella
- Date: 2013
- Subjects: Communication in public health , Public health -- South Africa , Wireless communication systems in medical care
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:9827 , http://hdl.handle.net/10948/d1020793
- Description: The public healthcare sectors within developing nations face a lot of challenges because of constrained resources available to them. The South African public healthcare sector is no different. Although it serves the majority of the South African population, most of the financial resources are directed towards the private sector, which serves very few individuals when compared to the public healthcare sector. Apart from that, other challenges that the National Department of Health has to deal with include the lack of sufficiently trained healthcare employees who can work on the different levels of the public healthcare sector, as well as the burden of diseases such as HIV and Aids, tuberculosis and other chronic diseases. In order to improve service delivery, the National Department of Health is introducing Information and Communications Technology interventions that can increase efficiency and reduce costs, thereby improving the quality of service delivery. This research delivers an m-health application user experience framework to be proposed to the National Department of Health in South Africa, in order to assist in scaling up of m-health applications. The m-health applications that can benefit the South African population if scaled up successfully include those that can be used in remote data collection, treatment and compliance, accessing patients records, remote monitoring, communication and training for healthcare workers and applications that can be used for education and awareness. The study focused on three domains: the Human-Computer Interaction domain, public healthcare domain and Health Informatics domain. The proposed framework was realized by investigating mobile user experience components, mobile health requirements and the South African public healthcare domain components that contribute to the m-health user experience framework. This research was conducted through the interpretivist philosophy. Due to the exploratory nature of the study, an application of qualitative methodology was used. The conceptual theoretical framework was validated through a single case study approach by m-health user experience experts, who reside in South Africa. Data were analysed inductively. An m-health user experience framework was provided at the end of the study. An m-health user experience framework can assist the National Department of Health to look into design issues, address m-health requirements and put the domain needs in place, thus enabling the Department to successfully scale up implementations of m-health applications nationwide.
- Full Text:
- Date Issued: 2013
- Authors: Ouma, Stella
- Date: 2013
- Subjects: Communication in public health , Public health -- South Africa , Wireless communication systems in medical care
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:9827 , http://hdl.handle.net/10948/d1020793
- Description: The public healthcare sectors within developing nations face a lot of challenges because of constrained resources available to them. The South African public healthcare sector is no different. Although it serves the majority of the South African population, most of the financial resources are directed towards the private sector, which serves very few individuals when compared to the public healthcare sector. Apart from that, other challenges that the National Department of Health has to deal with include the lack of sufficiently trained healthcare employees who can work on the different levels of the public healthcare sector, as well as the burden of diseases such as HIV and Aids, tuberculosis and other chronic diseases. In order to improve service delivery, the National Department of Health is introducing Information and Communications Technology interventions that can increase efficiency and reduce costs, thereby improving the quality of service delivery. This research delivers an m-health application user experience framework to be proposed to the National Department of Health in South Africa, in order to assist in scaling up of m-health applications. The m-health applications that can benefit the South African population if scaled up successfully include those that can be used in remote data collection, treatment and compliance, accessing patients records, remote monitoring, communication and training for healthcare workers and applications that can be used for education and awareness. The study focused on three domains: the Human-Computer Interaction domain, public healthcare domain and Health Informatics domain. The proposed framework was realized by investigating mobile user experience components, mobile health requirements and the South African public healthcare domain components that contribute to the m-health user experience framework. This research was conducted through the interpretivist philosophy. Due to the exploratory nature of the study, an application of qualitative methodology was used. The conceptual theoretical framework was validated through a single case study approach by m-health user experience experts, who reside in South Africa. Data were analysed inductively. An m-health user experience framework was provided at the end of the study. An m-health user experience framework can assist the National Department of Health to look into design issues, address m-health requirements and put the domain needs in place, thus enabling the Department to successfully scale up implementations of m-health applications nationwide.
- Full Text:
- Date Issued: 2013
An evaluation of the government communication and information system's communication strategy: a case study of the 16 days of activism campaign in Soshanguve
- Authors: Hadji, Mutambuli James
- Date: 2012
- Subjects: Government Communication & Information System (South Africa) -- Evaluation , Information services -- Government policy -- South Africa , Communication policy -- South Africa , Human rights -- Women , Public health -- South Africa , Women -- Crimes against -- South Africa , Children -- Crimes against -- South Africa , Soshanguve (South Africa)
- Language: English
- Type: Thesis , Masters , M Soc Sc (Com)
- Identifier: vital:11364 , http://hdl.handle.net/10353/d1004900 , Government Communication & Information System (South Africa) -- Evaluation , Information services -- Government policy -- South Africa , Communication policy -- South Africa , Human rights -- Women , Public health -- South Africa , Women -- Crimes against -- South Africa , Children -- Crimes against -- South Africa , Soshanguve (South Africa)
- Description: United Nation's (UN) millennium development goal number three is aimed at eliminating gender inequality and empowering women. Gender-based violence is recognised as a global public health and human rights problem that leads to high rates of morbidity and mortality, including sexually transmitted infections, depression, post-traumatic stress disorder, substance dependence and suicide. In responding to this international public health and human rights concern, the South African government has adopted numerous public health communication strategies to highlight the plight of women and children. One of the campaigns that are conducted in South Africa is the 16 Days of Activism for No Violence Against Women and Children (16 Days of Activism Campaign). This campaign was introduced in 1999 but the literature review reveals that to date, no studies have focused on its evaluation. As such, the purpose of this study is to evaluate the 16 Days of Activism Campaign with special reference to the Soshanguve community in Gauteng province. This study builds on two theories, namely the excellence theory and the diffusion of innovation theory. Mixed research methods (also called triangulation) was used whereby in-depth interviews were conducted with representatives from the Government Communication and Information System and the Department of Women, Children and People with Disability to establish the promotion strategies used in the campaign and the methods used to assess the effectiveness of the campaign. Furthermore, a self-administered questionnaire survey was conducted within the Soshanguve community to evaluate the promotion strategies and assess the impact of the campaign.This study revealed a high level of reliance on the television, radio and newspapers in the communication strategies. Both government departments acknowledged that they do not have a tool to evaluate the effectiveness of the campaign from the receivers‟ perspective. The Soshanguve community felt that in essence the campaign is relevant but not on time. The residents viewed the study as an important part of creating awareness about the campaign and they believed the campaign helped them to know what to do when faced with gender-based violence so that they can assist those who are affected by it.
- Full Text:
- Date Issued: 2012
- Authors: Hadji, Mutambuli James
- Date: 2012
- Subjects: Government Communication & Information System (South Africa) -- Evaluation , Information services -- Government policy -- South Africa , Communication policy -- South Africa , Human rights -- Women , Public health -- South Africa , Women -- Crimes against -- South Africa , Children -- Crimes against -- South Africa , Soshanguve (South Africa)
- Language: English
- Type: Thesis , Masters , M Soc Sc (Com)
- Identifier: vital:11364 , http://hdl.handle.net/10353/d1004900 , Government Communication & Information System (South Africa) -- Evaluation , Information services -- Government policy -- South Africa , Communication policy -- South Africa , Human rights -- Women , Public health -- South Africa , Women -- Crimes against -- South Africa , Children -- Crimes against -- South Africa , Soshanguve (South Africa)
- Description: United Nation's (UN) millennium development goal number three is aimed at eliminating gender inequality and empowering women. Gender-based violence is recognised as a global public health and human rights problem that leads to high rates of morbidity and mortality, including sexually transmitted infections, depression, post-traumatic stress disorder, substance dependence and suicide. In responding to this international public health and human rights concern, the South African government has adopted numerous public health communication strategies to highlight the plight of women and children. One of the campaigns that are conducted in South Africa is the 16 Days of Activism for No Violence Against Women and Children (16 Days of Activism Campaign). This campaign was introduced in 1999 but the literature review reveals that to date, no studies have focused on its evaluation. As such, the purpose of this study is to evaluate the 16 Days of Activism Campaign with special reference to the Soshanguve community in Gauteng province. This study builds on two theories, namely the excellence theory and the diffusion of innovation theory. Mixed research methods (also called triangulation) was used whereby in-depth interviews were conducted with representatives from the Government Communication and Information System and the Department of Women, Children and People with Disability to establish the promotion strategies used in the campaign and the methods used to assess the effectiveness of the campaign. Furthermore, a self-administered questionnaire survey was conducted within the Soshanguve community to evaluate the promotion strategies and assess the impact of the campaign.This study revealed a high level of reliance on the television, radio and newspapers in the communication strategies. Both government departments acknowledged that they do not have a tool to evaluate the effectiveness of the campaign from the receivers‟ perspective. The Soshanguve community felt that in essence the campaign is relevant but not on time. The residents viewed the study as an important part of creating awareness about the campaign and they believed the campaign helped them to know what to do when faced with gender-based violence so that they can assist those who are affected by it.
- Full Text:
- Date Issued: 2012
A model for information security management and regulatory compliance in the South African health sector
- Authors: Tuyikeze, Tite
- Date: 2005
- Subjects: Computer networks -- Security measures , Public health -- South Africa
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9740 , http://hdl.handle.net/10948/425 , Computer networks -- Security measures , Public health -- South Africa
- Description: Information Security is becoming a part of the core business processes in every organization. Companies are faced with contradictory requirements to ensure open systems and accessible information while maintaining high protection standards. In addition, the contemporary management of Information Security requires a variety of approaches in different areas, ranging from technological to organizational issues and legislation. These approaches are often isolated while Security Management requires an integrated approach. Information Technology promises many benefits to healthcare organizations. It helps to make accurate information more readily available to healthcare providers and workers, researchers and patients and advanced computing and communication technology can improve the quality and lower the costs of healthcare. However, the prospect of storing health information in an electronic form raises concerns about patient privacy and security. Healthcare organizations are required to establish formal Information Security program, for example through the adoption of the ISO 17799 standard, to ensure an appropriate and consistent level of information security for computer-based patient records, both within individual healthcare organizations and throughout the entire healthcare delivery system. However, proper Information Security Management practices, alone, do not necessarily ensure regulatory compliance. South African healthcare organizations must comply with the South African National Health Act (SANHA) and the Electronic Communication Transaction Act (ECTA). It is necessary to consider compliance with the Health Insurance Portability and Accountability Act (HIPAA) to meet healthcare international industry standards. The main purpose of this project is to propose a compliance strategy, which ensures full compliance with regulatory requirements and at the same time assures customers that international industry standards are being used. This is preceded by a comparative analysis of the requirements posed by the ISO 17799 standard and the HIPAA, SANHA and ECTA regulations.
- Full Text:
- Date Issued: 2005
- Authors: Tuyikeze, Tite
- Date: 2005
- Subjects: Computer networks -- Security measures , Public health -- South Africa
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9740 , http://hdl.handle.net/10948/425 , Computer networks -- Security measures , Public health -- South Africa
- Description: Information Security is becoming a part of the core business processes in every organization. Companies are faced with contradictory requirements to ensure open systems and accessible information while maintaining high protection standards. In addition, the contemporary management of Information Security requires a variety of approaches in different areas, ranging from technological to organizational issues and legislation. These approaches are often isolated while Security Management requires an integrated approach. Information Technology promises many benefits to healthcare organizations. It helps to make accurate information more readily available to healthcare providers and workers, researchers and patients and advanced computing and communication technology can improve the quality and lower the costs of healthcare. However, the prospect of storing health information in an electronic form raises concerns about patient privacy and security. Healthcare organizations are required to establish formal Information Security program, for example through the adoption of the ISO 17799 standard, to ensure an appropriate and consistent level of information security for computer-based patient records, both within individual healthcare organizations and throughout the entire healthcare delivery system. However, proper Information Security Management practices, alone, do not necessarily ensure regulatory compliance. South African healthcare organizations must comply with the South African National Health Act (SANHA) and the Electronic Communication Transaction Act (ECTA). It is necessary to consider compliance with the Health Insurance Portability and Accountability Act (HIPAA) to meet healthcare international industry standards. The main purpose of this project is to propose a compliance strategy, which ensures full compliance with regulatory requirements and at the same time assures customers that international industry standards are being used. This is preceded by a comparative analysis of the requirements posed by the ISO 17799 standard and the HIPAA, SANHA and ECTA regulations.
- Full Text:
- Date Issued: 2005
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