- Title
- Impact of performance evaluation on service rendering by the Department of Education in the Lady Frere District at selected schools (2010-2011)
- Creator
- Ngodwane, Anele Anthony
- Subject
- Performance standards
- Subject
- Education and state
- Subject
- School management and organization
- Date Issued
- 2012-01
- Date
- 2012-01
- Type
- Master's theses
- Type
- text
- Identifier
- http://hdl.handle.net/10353/26437
- Identifier
- vital:65312
- Description
- The aim of this study is to evaluate the impact of performance evaluation on the service rendering by the department of education. There have been studies made around performance management system but to my knowledge it was the first of this nature in Lady Frere District. Performance Management System has not been a success ever since its implementation. A lot had happened in our country from apartheid era to the present democratic dispensation. Among the achievements South Africa masters is the ability to formulate or the formulation of policies but its weakness is on the implementation. Performance management system is among the policies that were developed but its implementation has never been a success. Its main aim is to enhance service delivery and attempt to make government effective and efficient. This research considers if performance management system and performance evaluation might address the question of service delivery in the Department of Education in Lady Frere District. Findings on this research spell it out that effective implementation performance management system will lead to an enhanced service delivery.
- Description
- Thesis (MPA) -- Faculty of Management and Commerce , 2012
- Format
- computer
- Format
- online resource
- Format
- application/pdf
- Format
- 1 online resource (144 leaves)
- Format
- Publisher
- University of Fort Hare
- Publisher
- Faculty of Management and Commerce
- Language
- English
- Rights
- University of Fort Hare
- Rights
- All Rights Reserved
- Rights
- Open Access
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UFH Department of Public Administration
| Thumbnail | File | Description | Size | Format | |||
|---|---|---|---|---|---|---|---|
| View Details Download | SOURCE1 | Anele Anthony Ngodwane.pdf | 1 MB | Adobe Acrobat PDF | View Details Download |