- Title
- Improving governance and service delivery in Nelson Mandela Metropolitan Municipality: a quest for a clean audit opinion
- Creator
- Ntsundwana, Kanyisa Zime Dadewabobonke
- Subject
- Service delivery -- Nelson Mandela Metropolitan Municipality -- Port Elizabeth
- Subject
- Municipal finance--Auditing--Law and legislation
- Date Issued
- 2022-12
- Date
- 2022-12
- Type
- Master's theses
- Type
- text
- Identifier
- http://hdl.handle.net/10948/59644
- Identifier
- vital:62297
- Description
- The purpose of the study was to investigate how Nelson Mandela Bay Metropolitan Municipality (NMBMM) can improve its governance and service delivery to obtain a clean audit outcome. In addition, the study explored the role of auditing in the functioning and performance of municipalities. NMBMM public officials and political office-bearers are expected in terms of Chapter 7 of the Constitution of South Africa Act 108 of 1996 to promote the general welfare of the community by meeting its needs, expectations and demands. The qualitative (non-empirical) research methodology followed in the study was based on a desktop approach. The annual documents reviewed to answer the research objectives were the Consolidated General Reports on the Local Government Audit Outcome and the Reports of the Auditor-General to the Eastern Cape Provincial Legislature and the council on the NMBMM and its municipal entity for the financial period 2015/2016 to 2019/2020. The problem was that the NMBMM did not obtain a clean audit opinion during this period. The study findings indicated that the main contributing factors that prevented the NMBMM from improving governance, service delivery and obtaining a clean audit outcome were as follows: poor management of accounting practices (financial management); inadequate financial statements and performance reports; a lack of adherence to predetermined objectives and legislation; and unauthorised, fruitless, wasteful and irregular expenditure. To attain a clean audit outcome, NMBMM municipal officials and political officebearers need to perform their mandated duties diligently and overcome the challenges that have barred them from obtaining an unqualified audit opinion. Such an endeavour would be consistent with the Operation Clean Audit (OPCA) campaign, which was introduced by the former Minister of Cooperative Governance and Traditional Affairs, Sicelo Shiceka, in 2009. In other words, the NMBMM must improve its governance and service delivery because a municipality without good governance lacks accountability, which has a direct negative impact on the delivery of services to its communities. Hence, it is recommended inter alia that the NMBMM seeks advice from iii the Auditor-General on strategies to improve its audit outcomes, maintains infrastructure, addresses criminal activities and improves its internal controls.
- Description
- Thesis (MSc) -- Faculty of Humanities, School of Governmental and Social sciences, 2022
- Format
- computer
- Format
- online resource
- Format
- application/pdf
- Format
- 1 online resource (188 pages)
- Format
- Publisher
- Nelson Mandela University
- Publisher
- Faculty of Humanities
- Language
- English
- Rights
- Nelson Mandela University
- Rights
- All Rights Reserved
- Rights
- Open Access
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| Thumbnail | File | Description | Size | Format | |||
|---|---|---|---|---|---|---|---|
| View Details Download | SOURCE1 | Ntsundwana KZD Dec 2022.pdf | 1 MB | Adobe Acrobat PDF | View Details Download |