Investigation on the nature of records management in the office of the Premier Supply Chain management
- Authors: Vakalisa, Ndileka
- Date: 2017
- Subjects: Grahamstown (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/27606 , vital:69319
- Description: The purpose of the study was to investigate on the nature of records management in the office of the Premier Supply Chain Management. This study focuses on the Supply Chain Unit in the office of the Premier in the Eastern Cape Province of South Africa. The study sought to investigate the classification systems in place that is records management policy, procedure manual and file plans. The legal framework that regulates archives. Data was collected using open-ended questionnaire. The target population of this study included all the officials within the Office of the Premier. The sample of 15 was derived from the supply chain management officials, records management managers and directors. The study adopted a qualitative research methodology, which is multimethod in its orientation, which involves an interpretative, naturalistic emphasis to its subject issue. Findings from the study revealed that the unit had its internal records management policy, an official framework document that outlined the processes involved in organising records within the department. Thus, there are policy frameworks within the department even though not clearly described to other employees, which might lead to risks in the management of records. The study also revealed that most records personnel were not trained to effectively manage records. It was also indicated that there is a lack of proper filing system and or electronic records management system. Hence, for effective and efficient records management, the study recommends the creation of a web-based integrated system for communication and where records can be accessed within one system. The study also recommends proper training of records personnel to mitigate risks. Hence, the study recommends that senior management create and implement a records management program that clearly outlines the procedures of records management, risks factors and how to minimize them. This will aide in good practice, uniformity, standardization, high levels of professionalism, accountability, and transparency. , Thesis (MLIS) -- Faculty of Social Sciences and Humanities, 2017
- Full Text:
- Date Issued: 2017
- Authors: Vakalisa, Ndileka
- Date: 2017
- Subjects: Grahamstown (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/27606 , vital:69319
- Description: The purpose of the study was to investigate on the nature of records management in the office of the Premier Supply Chain Management. This study focuses on the Supply Chain Unit in the office of the Premier in the Eastern Cape Province of South Africa. The study sought to investigate the classification systems in place that is records management policy, procedure manual and file plans. The legal framework that regulates archives. Data was collected using open-ended questionnaire. The target population of this study included all the officials within the Office of the Premier. The sample of 15 was derived from the supply chain management officials, records management managers and directors. The study adopted a qualitative research methodology, which is multimethod in its orientation, which involves an interpretative, naturalistic emphasis to its subject issue. Findings from the study revealed that the unit had its internal records management policy, an official framework document that outlined the processes involved in organising records within the department. Thus, there are policy frameworks within the department even though not clearly described to other employees, which might lead to risks in the management of records. The study also revealed that most records personnel were not trained to effectively manage records. It was also indicated that there is a lack of proper filing system and or electronic records management system. Hence, for effective and efficient records management, the study recommends the creation of a web-based integrated system for communication and where records can be accessed within one system. The study also recommends proper training of records personnel to mitigate risks. Hence, the study recommends that senior management create and implement a records management program that clearly outlines the procedures of records management, risks factors and how to minimize them. This will aide in good practice, uniformity, standardization, high levels of professionalism, accountability, and transparency. , Thesis (MLIS) -- Faculty of Social Sciences and Humanities, 2017
- Full Text:
- Date Issued: 2017
An investigation into the causes of high demand for leave at B. J. Vorster Hospital
- Authors: Mene, Xolani Stephen
- Date: 2015-04
- Subjects: Port Elizabeth (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/53312 , vital:45140
- Description: Due to the high demand for leave at B.J. Vorster Hospital; staff members, especially the nursing staff, tend to be on leave for long periods and sometimes be absent without leave. In some instances they request extensions to their leaves when they are already on leave. They do not report back for duties at the end of the leave period instead they provide reasons which warrant that the leave be extended. Subsequently, nurses who are on duty have to continue working because there is no-one to relieve the mand work needs to be done. A threatening situation which could lead to patients being left unattended tends to emerge under these circumstances. Hence in some instances nurses are called from other clinics to assist. Some employees absent themselves without leave and management does not appear to be taking action against such conduct. This leads to poor quality of health care in nursing which is a matter of concern to the community, to management and to the policy-makers. A qualitative research method was used in this study, in order to investigate the cause for high demand for leave at B.J. Vorster Hospital. Data collection was undertaken through interviews. The study found that the high demand for leave is attributed to fatigue resulting from huge workloads, claims of entitlement to leave, need to extend weekends due to family responsibilities. The study recommends that the management of leave and the current amount of leave days allocated to staff be reconsidered taking into account the relevant legislation including the Basic Conditions of Employment Act and the prevailing conditions in the hospital. , Thesis (MA) -- Faculty of Humanities, School of Governmental and Social Sciences, 2015.
- Full Text:
- Date Issued: 2015-04
- Authors: Mene, Xolani Stephen
- Date: 2015-04
- Subjects: Port Elizabeth (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/53312 , vital:45140
- Description: Due to the high demand for leave at B.J. Vorster Hospital; staff members, especially the nursing staff, tend to be on leave for long periods and sometimes be absent without leave. In some instances they request extensions to their leaves when they are already on leave. They do not report back for duties at the end of the leave period instead they provide reasons which warrant that the leave be extended. Subsequently, nurses who are on duty have to continue working because there is no-one to relieve the mand work needs to be done. A threatening situation which could lead to patients being left unattended tends to emerge under these circumstances. Hence in some instances nurses are called from other clinics to assist. Some employees absent themselves without leave and management does not appear to be taking action against such conduct. This leads to poor quality of health care in nursing which is a matter of concern to the community, to management and to the policy-makers. A qualitative research method was used in this study, in order to investigate the cause for high demand for leave at B.J. Vorster Hospital. Data collection was undertaken through interviews. The study found that the high demand for leave is attributed to fatigue resulting from huge workloads, claims of entitlement to leave, need to extend weekends due to family responsibilities. The study recommends that the management of leave and the current amount of leave days allocated to staff be reconsidered taking into account the relevant legislation including the Basic Conditions of Employment Act and the prevailing conditions in the hospital. , Thesis (MA) -- Faculty of Humanities, School of Governmental and Social Sciences, 2015.
- Full Text:
- Date Issued: 2015-04
The Effectiveness of Eskom’s transmission project team lationships in the delivery process
- Authors: Mpetshwa, Noninzi
- Date: 2015-04
- Subjects: Port Elizabeth (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/53318 , vital:45137
- Description: Eskom Holding is a public limited liability company that supplies electricity. It supplies approximately ninety-nine percent of the electricity used in South Africa, and approximately forty-five percent of that used in Africa. Eskom generates, transmits and distributes electricity to its customers. The Project Execution Department is a department in the Transmission Division that executes the capital and refurbishment of projects. The objective of the study was to discover the opinion of the project team members, on whether there is a lack of project-team efficiency in delivering the projects on time, and within the budget. Descriptive research methodology was used to investigate the objectives of the research. The data were obtained through the structured questionnaires that were hand-delivered and emailed. The research is limited to the Project Execution and Procurement Department in the Transmission Division. The research excludes the Capital Expansion Department (CED) project (Medupi, Kusile and Power Development Projects). The findings of the study showed that, Eskom’s Transmission Project Execution and Commercial Departments need to work hand-in-hand. This will avoid any unnecessary procurement delays which would have an impact on project delivery time. Continuous communication among the project team members could improve the efficiency and serve to build good relationships. Currently, projects are delivered late and over budget. This situation could lead to the outsourcing of departments or even to the redeployment of Senior Management. It would also have a negative impact on the cost and supply of electricity to the country. , Thesis (MSc) -- Faculty of Engineering, the Built Environment and Information Technology, School of the Built Environment and Civil Engineering, 2021
- Full Text:
- Date Issued: 2015-04
- Authors: Mpetshwa, Noninzi
- Date: 2015-04
- Subjects: Port Elizabeth (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/53318 , vital:45137
- Description: Eskom Holding is a public limited liability company that supplies electricity. It supplies approximately ninety-nine percent of the electricity used in South Africa, and approximately forty-five percent of that used in Africa. Eskom generates, transmits and distributes electricity to its customers. The Project Execution Department is a department in the Transmission Division that executes the capital and refurbishment of projects. The objective of the study was to discover the opinion of the project team members, on whether there is a lack of project-team efficiency in delivering the projects on time, and within the budget. Descriptive research methodology was used to investigate the objectives of the research. The data were obtained through the structured questionnaires that were hand-delivered and emailed. The research is limited to the Project Execution and Procurement Department in the Transmission Division. The research excludes the Capital Expansion Department (CED) project (Medupi, Kusile and Power Development Projects). The findings of the study showed that, Eskom’s Transmission Project Execution and Commercial Departments need to work hand-in-hand. This will avoid any unnecessary procurement delays which would have an impact on project delivery time. Continuous communication among the project team members could improve the efficiency and serve to build good relationships. Currently, projects are delivered late and over budget. This situation could lead to the outsourcing of departments or even to the redeployment of Senior Management. It would also have a negative impact on the cost and supply of electricity to the country. , Thesis (MSc) -- Faculty of Engineering, the Built Environment and Information Technology, School of the Built Environment and Civil Engineering, 2021
- Full Text:
- Date Issued: 2015-04
Professional, personal and corporate ethics challenges during infrastructure delivery
- Authors: Dyariwe, Abongile
- Date: 2015-01
- Subjects: Port Elizabeth (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/53300 , vital:45131
- Description: Purpose of this treatise: This study is aimed at investigating whether there is a lack of professional- and, personal ethics, and a lack of enforcing corporate ethics from the Built environment professionals working for Eskom ECOU. Design/methodology/approach: The research approach used for the study was mainly quantitative. The quantitative methods used were descriptive and non-parametric statistical methods (Kruskal- Wallis Test and Mann-Whitney U Test). The selected sample for the study was categorised as internal stakeholders (i.e. employees that are permanently employed by Eskom) and external stakeholders (i.e. people that are employed by Eskom on a contract basis as quantity surveying, project management and engineering consultants) The scope of the study was to determine whether there are professional-, personal- and corporate ethical challenges in client organisations. A literature review was conducted; and all the relevant literature relating to professional-, personal- and corporate ethics in client organisations was collated, and then used to develop a questionnaire. The questionnaires were distributed to internal and external stakeholders, who were involved during infrastructural delivery in client organisations, in order to acquire different views on ethical perceptions. The data obtained from the questionnaires were analysed, and used to test if the hypotheses were supported or not. Findings: The findings of this study revealed that the demographic profile does not have any significant influence on the ratings of internal and external stakeholders’ perceptions of the lack of professional and personal ethics – or on the enforcement of corporate ethics. Furthermore, this study also revealed that there is no significant difference in the ethical perceptions of internal and external stakeholders, on the enforcement of a professional and corporate ethical culture. Lastly, only in the personal ethics section there is a significant difference in ethical perception. In relation to the statement of the problem, the findings of this study revealed that internal and external stakeholders’ lack of professional- and personal ethics and the enforcement of corporate ethics are largely unknown. Research limitations: This study was limited to only Built environment professionals (including service providers) working for Eskom ECOU. Practical implications: The study revealed that there are ethical challenges in client organisations, even though they might be largely unknown. This clearly shows that construction industry professionals are all susceptible to unethical behaviour. Therefore, Eskom ECOU should refrain from only focusing on unethical behaviour by contractors and consulting firms; and it should also look at the client’s Built environment professionals; because there is evidence that they are also suspect during infrastructural delivery. , Thesis (MSc) -- Faculty of Engineering, the Built Environment and Information Technology, School of the Built Environment and Civil Engineering, 2021
- Full Text:
- Date Issued: 2015-01
- Authors: Dyariwe, Abongile
- Date: 2015-01
- Subjects: Port Elizabeth (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/53300 , vital:45131
- Description: Purpose of this treatise: This study is aimed at investigating whether there is a lack of professional- and, personal ethics, and a lack of enforcing corporate ethics from the Built environment professionals working for Eskom ECOU. Design/methodology/approach: The research approach used for the study was mainly quantitative. The quantitative methods used were descriptive and non-parametric statistical methods (Kruskal- Wallis Test and Mann-Whitney U Test). The selected sample for the study was categorised as internal stakeholders (i.e. employees that are permanently employed by Eskom) and external stakeholders (i.e. people that are employed by Eskom on a contract basis as quantity surveying, project management and engineering consultants) The scope of the study was to determine whether there are professional-, personal- and corporate ethical challenges in client organisations. A literature review was conducted; and all the relevant literature relating to professional-, personal- and corporate ethics in client organisations was collated, and then used to develop a questionnaire. The questionnaires were distributed to internal and external stakeholders, who were involved during infrastructural delivery in client organisations, in order to acquire different views on ethical perceptions. The data obtained from the questionnaires were analysed, and used to test if the hypotheses were supported or not. Findings: The findings of this study revealed that the demographic profile does not have any significant influence on the ratings of internal and external stakeholders’ perceptions of the lack of professional and personal ethics – or on the enforcement of corporate ethics. Furthermore, this study also revealed that there is no significant difference in the ethical perceptions of internal and external stakeholders, on the enforcement of a professional and corporate ethical culture. Lastly, only in the personal ethics section there is a significant difference in ethical perception. In relation to the statement of the problem, the findings of this study revealed that internal and external stakeholders’ lack of professional- and personal ethics and the enforcement of corporate ethics are largely unknown. Research limitations: This study was limited to only Built environment professionals (including service providers) working for Eskom ECOU. Practical implications: The study revealed that there are ethical challenges in client organisations, even though they might be largely unknown. This clearly shows that construction industry professionals are all susceptible to unethical behaviour. Therefore, Eskom ECOU should refrain from only focusing on unethical behaviour by contractors and consulting firms; and it should also look at the client’s Built environment professionals; because there is evidence that they are also suspect during infrastructural delivery. , Thesis (MSc) -- Faculty of Engineering, the Built Environment and Information Technology, School of the Built Environment and Civil Engineering, 2021
- Full Text:
- Date Issued: 2015-01
Employee Value Proposition (EVP) and employee engagement in a leading South African car rental company
- Authors: Mtati, Yanela
- Date: 2014-12
- Subjects: Port Elizabeth (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/53330 , vital:45134
- Description: The car rental industry in South Africa is a highly competitive sector. The industry’s players are constantly faced with the challenge of finding ways in which to enhance their competitiveness. One of the most important challenges for organisations operating in this industry is to deliver the best service to their customers, hence ensuring they retain customer loyalty, growth and securing future profitability. While a number of competitors may rely on various competitive strategies such as lower prices, it could become increasingly challenging for others to adopt similar approaches without comprising profitability. To overcome this challenge, together with Barloworld, Avis has implemented various employment engagement strategies with the aim of attracting, empowering, and retaining an engaged workforce. Research has shown that employees provide organisations with sustainable competitive advantage. More specifically, it has shown that engaged employees outperform disengaged employees. The differentiating factor for organisations in the pursuit of competitive advantage would therefore be an engaged workforce. In order to remain competitive, Avis realised that their employees area source of competitive advantage. In the year 2013, Avis packaged and introduced EVP as a human resources strategy towards winning an engaged workforce. Some of the objectives for taking on this strategy were to increase job satisfaction and motivation amongst employees and thus result in higher job performance. The main purpose of this study was to measure the impact that the introduction of EVP had on employee engagement at Avis. Introducing a structured EVP plan within this organisation was aimed to increase employee engagement and thus, this study aimed to measure the impact of this intervention. A literature review was conducted to expand on the various definitions of EVP, employee engagement and the elements that influence and impact these variables. This research revealed that engaged employees make positive contributions to key business outcomes such as financial performance, productivity and customer satisfaction. An empirical study was conducted by means of a survey with a questionnaire as data collecting tool. The purpose of the structured questionnaire was to validate the findings obtained from the theoretical overview and to assess employees’ perceptions of the EVP elements, engagement factors and the impact of engagement on the organisational success. The population comprised of 142employeesand 65% a response rate was obtained. The key findings of the study indicated that in general employees are engaged and committed to the vision of the organisation. It also indicated that the introduction of EVP improved the manner in which employees’ viewed their leaders and created a leadership culture that was conducive to the success of the organisation. Furthermore, the study validated the existence of a strong positive relationship between EVP, employee motivation, leadership culture, employee retention, compensation and employee engagement. This study provided direction and feedback in the organisation’s attempt to improve engagement levels and ultimately in the pursuit of competitive advantage. , Thesis (MBA) -- Faculty of Business and Economic Sciences, NMMU Business School, 2014.
- Full Text:
- Date Issued: 2014-12
- Authors: Mtati, Yanela
- Date: 2014-12
- Subjects: Port Elizabeth (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/53330 , vital:45134
- Description: The car rental industry in South Africa is a highly competitive sector. The industry’s players are constantly faced with the challenge of finding ways in which to enhance their competitiveness. One of the most important challenges for organisations operating in this industry is to deliver the best service to their customers, hence ensuring they retain customer loyalty, growth and securing future profitability. While a number of competitors may rely on various competitive strategies such as lower prices, it could become increasingly challenging for others to adopt similar approaches without comprising profitability. To overcome this challenge, together with Barloworld, Avis has implemented various employment engagement strategies with the aim of attracting, empowering, and retaining an engaged workforce. Research has shown that employees provide organisations with sustainable competitive advantage. More specifically, it has shown that engaged employees outperform disengaged employees. The differentiating factor for organisations in the pursuit of competitive advantage would therefore be an engaged workforce. In order to remain competitive, Avis realised that their employees area source of competitive advantage. In the year 2013, Avis packaged and introduced EVP as a human resources strategy towards winning an engaged workforce. Some of the objectives for taking on this strategy were to increase job satisfaction and motivation amongst employees and thus result in higher job performance. The main purpose of this study was to measure the impact that the introduction of EVP had on employee engagement at Avis. Introducing a structured EVP plan within this organisation was aimed to increase employee engagement and thus, this study aimed to measure the impact of this intervention. A literature review was conducted to expand on the various definitions of EVP, employee engagement and the elements that influence and impact these variables. This research revealed that engaged employees make positive contributions to key business outcomes such as financial performance, productivity and customer satisfaction. An empirical study was conducted by means of a survey with a questionnaire as data collecting tool. The purpose of the structured questionnaire was to validate the findings obtained from the theoretical overview and to assess employees’ perceptions of the EVP elements, engagement factors and the impact of engagement on the organisational success. The population comprised of 142employeesand 65% a response rate was obtained. The key findings of the study indicated that in general employees are engaged and committed to the vision of the organisation. It also indicated that the introduction of EVP improved the manner in which employees’ viewed their leaders and created a leadership culture that was conducive to the success of the organisation. Furthermore, the study validated the existence of a strong positive relationship between EVP, employee motivation, leadership culture, employee retention, compensation and employee engagement. This study provided direction and feedback in the organisation’s attempt to improve engagement levels and ultimately in the pursuit of competitive advantage. , Thesis (MBA) -- Faculty of Business and Economic Sciences, NMMU Business School, 2014.
- Full Text:
- Date Issued: 2014-12
The use of a rapid incineration field test for determining soil organic carbon in the Southern Cape Region
- Authors: Ackhurst, Albert Arthur
- Date: 2014-12
- Subjects: Port Elizabeth (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/53336 , vital:45135
- Description: Knowledge of soil organic carbon levels is important both for agricultural effectiveness and soil carbon sequestration accounting, especially against the backdrop of increased climate change impacts and pressure on food production landscapes. However, current methods for soil carbon determination are expensive, energy intensive, time consuming and potentially hazardous leading to a call for alternative methods, which should be cheap, fast, simple, accurate, safe and usable where resources and soil analysis laboratories are limited. To this end the student invented a novel rapid incineration field test (RIFT) for determining soil organic carbon and tested its validity in this study. This method incorporates principles found in dry combustion as well as loss-on-ignition and quantifying organic carbon through gravimetric analysis. In order to illustrate effectiveness and accuracy it was necessary to correlate RIFT with a reference method, in this instance dry combustion with a Leco device as well as another commonly used indirect method namely the Walkley-Black wet chemical oxidation method. Samples from eleven soil forms were collected from the Southern Cape region and they were subjected to the three testing methods. It was found that RIFT is indeed as effective and in 72% of the soil forms even more effective than Walkley-Black. Furthermore, it was ascertained whether the accuracy of RIFT can be improved by correcting for clay content. The correlation of RIFT with clay % was not very significant and clay % as a variable was therefore not used in this study to obtain further refinement of RIFT predictions. Another finding was also that RIFT illustrated less variability than both the Leco and Walkley-Black methods. Lastly it was ascertained that the RIFT device and methodology is indeed cost effective, energy efficient, fast and safe in terms of the need to use potentially hazardous chemicals. , Thesis (MA) -- Faculty of Science, School of Natural Resource Management, 2021
- Full Text:
- Date Issued: 2014-12
- Authors: Ackhurst, Albert Arthur
- Date: 2014-12
- Subjects: Port Elizabeth (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/53336 , vital:45135
- Description: Knowledge of soil organic carbon levels is important both for agricultural effectiveness and soil carbon sequestration accounting, especially against the backdrop of increased climate change impacts and pressure on food production landscapes. However, current methods for soil carbon determination are expensive, energy intensive, time consuming and potentially hazardous leading to a call for alternative methods, which should be cheap, fast, simple, accurate, safe and usable where resources and soil analysis laboratories are limited. To this end the student invented a novel rapid incineration field test (RIFT) for determining soil organic carbon and tested its validity in this study. This method incorporates principles found in dry combustion as well as loss-on-ignition and quantifying organic carbon through gravimetric analysis. In order to illustrate effectiveness and accuracy it was necessary to correlate RIFT with a reference method, in this instance dry combustion with a Leco device as well as another commonly used indirect method namely the Walkley-Black wet chemical oxidation method. Samples from eleven soil forms were collected from the Southern Cape region and they were subjected to the three testing methods. It was found that RIFT is indeed as effective and in 72% of the soil forms even more effective than Walkley-Black. Furthermore, it was ascertained whether the accuracy of RIFT can be improved by correcting for clay content. The correlation of RIFT with clay % was not very significant and clay % as a variable was therefore not used in this study to obtain further refinement of RIFT predictions. Another finding was also that RIFT illustrated less variability than both the Leco and Walkley-Black methods. Lastly it was ascertained that the RIFT device and methodology is indeed cost effective, energy efficient, fast and safe in terms of the need to use potentially hazardous chemicals. , Thesis (MA) -- Faculty of Science, School of Natural Resource Management, 2021
- Full Text:
- Date Issued: 2014-12
The impact of talent management on profitability at Business Connexion
- Authors: Mbulawa, Xolani
- Date: 2013-11
- Subjects: Port Elizabeth (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/53337 , vital:45139
- Description: Human resource is seen as one of the key organisational factors for business success. The latest focus in the business arena has been how talent can be optimised to improve business success. When one reflects and looks back from the 1940s to the 1980s, it is clear that HR was not seen as a business unit that could impact profitability. It is clear in the literature that from the 1900s HR has evolved to being a business partner and a catalyst to improving financial performance within organisations. This has predominately been driven by HR ensuring the attraction and retention of high potential employees who can contribute to profits. The study’s focal point is whether talent management components impact profitability. The selected talent management components for this study are namely talent strategy, talent recruitment, talent development, performance management, talent retention, and succession planning. A strong belief exist that poor implementation of talent management components impedes on companies reaching optimum profit levels. It is for this reason that this study will argue the importance of talent management components as a strategic obligation in the current competitive war for talent. Business reality demands that companies should ensure having current and future talent needs addressed if they want to stay competitive. The war for talent has led to companies fighting for high potential talent, not only through remuneration packages ,but taking into account other talent management components that encompasses aspects such as work-life balance, better performance management linked to rewards and incentives , challenging work, succession planning etc. The researcher took a view to have this study done within BCX who is an employer of the researcher. The hypothesis utilised is the application of talent management components as an approach and process to facilitate profitability within BCX. Research shows that most companies are taking talent management very serious and are fully aware of its impact to productivity and profitability. Businesses in the service industry identified that implementing talent management processes and approaches is vital to competitive edge and profitability. However many companies are still struggling to reach the real understanding of what it meant by talent management. The research data indicates that most respondents are fully aware of the importance of these components. However at BCX, either they are unaware, uncertain on some of the talent components within the company and are unsure of the existence of these components and their impact to profitability. The literature reviewed in chapter two deliberates talent management components assessed in the questionnaire as imperative in contributing to profitability. Business Connexion does not implement these components to the extent of success. However some of the components are well implemented and managed such as performance management. Managers at Business Connexion to some extent have conflicting views of how the company is implementing these components and on their impact to profitability. , Thesis (MBA) -- Faculty of Business and Economic Sciences, NMMU Business School, 2021
- Full Text:
- Date Issued: 2013-11
- Authors: Mbulawa, Xolani
- Date: 2013-11
- Subjects: Port Elizabeth (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/53337 , vital:45139
- Description: Human resource is seen as one of the key organisational factors for business success. The latest focus in the business arena has been how talent can be optimised to improve business success. When one reflects and looks back from the 1940s to the 1980s, it is clear that HR was not seen as a business unit that could impact profitability. It is clear in the literature that from the 1900s HR has evolved to being a business partner and a catalyst to improving financial performance within organisations. This has predominately been driven by HR ensuring the attraction and retention of high potential employees who can contribute to profits. The study’s focal point is whether talent management components impact profitability. The selected talent management components for this study are namely talent strategy, talent recruitment, talent development, performance management, talent retention, and succession planning. A strong belief exist that poor implementation of talent management components impedes on companies reaching optimum profit levels. It is for this reason that this study will argue the importance of talent management components as a strategic obligation in the current competitive war for talent. Business reality demands that companies should ensure having current and future talent needs addressed if they want to stay competitive. The war for talent has led to companies fighting for high potential talent, not only through remuneration packages ,but taking into account other talent management components that encompasses aspects such as work-life balance, better performance management linked to rewards and incentives , challenging work, succession planning etc. The researcher took a view to have this study done within BCX who is an employer of the researcher. The hypothesis utilised is the application of talent management components as an approach and process to facilitate profitability within BCX. Research shows that most companies are taking talent management very serious and are fully aware of its impact to productivity and profitability. Businesses in the service industry identified that implementing talent management processes and approaches is vital to competitive edge and profitability. However many companies are still struggling to reach the real understanding of what it meant by talent management. The research data indicates that most respondents are fully aware of the importance of these components. However at BCX, either they are unaware, uncertain on some of the talent components within the company and are unsure of the existence of these components and their impact to profitability. The literature reviewed in chapter two deliberates talent management components assessed in the questionnaire as imperative in contributing to profitability. Business Connexion does not implement these components to the extent of success. However some of the components are well implemented and managed such as performance management. Managers at Business Connexion to some extent have conflicting views of how the company is implementing these components and on their impact to profitability. , Thesis (MBA) -- Faculty of Business and Economic Sciences, NMMU Business School, 2021
- Full Text:
- Date Issued: 2013-11
The biggest boy on the planet: a case study describing the Therapeutic Journey of a boy with severe anxiety
- Authors: Laing, Caroline
- Date: 2010-12
- Subjects: Grahamstown (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/25184 , vital:63985
- Description: The following paper describes the therapeutic journey of David (not his real name), an eight year old boy who was referred for therapy as a result of severe anxiety. David is a pupil at a remedial school, having moved from his previous school due to his being unable to cope academically and socially in a mainstream school environment. David had ten sessions of play therapy and the following paper provides a narrative account of the therapy process using a case study design. In the narratives, some of the themes which emerge during the course of therapy are described. The therapist’s theoretic orientation is explained as well as how this approach seemed to enable David, in the context of the therapeutic relationship, to express and make sense of his anxieties. , Thesis (M.Counselling Psychology) -- Faculty of Social Sciences and Humanities, 2010
- Full Text:
- Date Issued: 2010-12
- Authors: Laing, Caroline
- Date: 2010-12
- Subjects: Grahamstown (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/25184 , vital:63985
- Description: The following paper describes the therapeutic journey of David (not his real name), an eight year old boy who was referred for therapy as a result of severe anxiety. David is a pupil at a remedial school, having moved from his previous school due to his being unable to cope academically and socially in a mainstream school environment. David had ten sessions of play therapy and the following paper provides a narrative account of the therapy process using a case study design. In the narratives, some of the themes which emerge during the course of therapy are described. The therapist’s theoretic orientation is explained as well as how this approach seemed to enable David, in the context of the therapeutic relationship, to express and make sense of his anxieties. , Thesis (M.Counselling Psychology) -- Faculty of Social Sciences and Humanities, 2010
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- Date Issued: 2010-12