Factors contributing to stress and coping strategies used by police officers in the Eastern Cape (EC) Province
- Sofuthe, Thuliwe Nontsikelelo
- Authors: Sofuthe, Thuliwe Nontsikelelo
- Date: 2024-04
- Subjects: Job stress , Stress (Psychology) , Burn out (Psychology) , Stress management Police -- Job stress Police -- South Africa -- Eastern Cape
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/65434 , vital:74147
- Description: Police officers work under demanding circumstances that could cause stress. Isolating factors that contribute to stress and identifying coping strategies used to deal with stress, could inform interventions and inform management practices. The purpose of the study was to determine factors causing stress among police officers in the Eastern Cape Province, and the coping strategies used. Study motivation: Police officers are faced with significant challenges as they fulfill their duty to prevent, investigate and combat crime. The study was necessary due to environmental, organizational, and role pressures experienced by police officers. A positivistic paradigm was adopted, and a quantitative research approach was chosen for this study. A survey in the form of a questionnaire was conducted among members of the South African Police Service in various clusters in the province, who were performing operational duties. A statistical investigation was conducted to examine the relationships between factors using correlation analysis. A lack of management support was ranked as the most prominent factor contributing to stress, followed by job design, training (a lack of), and work-life issues. The results revealed moderate to strong positive and significant correlations between the factors contributing to stress, namely job demand, training, management support, and work/life. A practical link between coping strategies and stress factors could not be established. All the coping strategies were positively and significantly correlated. Managerial implications and practicality: Direct managers of police officers should demonstrate more care for police officers and give them recognition. Efforts should be taken to reduce the impact of job demand and career development conversations with police officers are required as part of performance management. Police officers should be encouraged to continue using positive coping strategies. , Thesis (MBA) -- Faculty of Business and Economic Sciences, Business School, 2024
- Full Text:
- Date Issued: 2024-04
- Authors: Sofuthe, Thuliwe Nontsikelelo
- Date: 2024-04
- Subjects: Job stress , Stress (Psychology) , Burn out (Psychology) , Stress management Police -- Job stress Police -- South Africa -- Eastern Cape
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/65434 , vital:74147
- Description: Police officers work under demanding circumstances that could cause stress. Isolating factors that contribute to stress and identifying coping strategies used to deal with stress, could inform interventions and inform management practices. The purpose of the study was to determine factors causing stress among police officers in the Eastern Cape Province, and the coping strategies used. Study motivation: Police officers are faced with significant challenges as they fulfill their duty to prevent, investigate and combat crime. The study was necessary due to environmental, organizational, and role pressures experienced by police officers. A positivistic paradigm was adopted, and a quantitative research approach was chosen for this study. A survey in the form of a questionnaire was conducted among members of the South African Police Service in various clusters in the province, who were performing operational duties. A statistical investigation was conducted to examine the relationships between factors using correlation analysis. A lack of management support was ranked as the most prominent factor contributing to stress, followed by job design, training (a lack of), and work-life issues. The results revealed moderate to strong positive and significant correlations between the factors contributing to stress, namely job demand, training, management support, and work/life. A practical link between coping strategies and stress factors could not be established. All the coping strategies were positively and significantly correlated. Managerial implications and practicality: Direct managers of police officers should demonstrate more care for police officers and give them recognition. Efforts should be taken to reduce the impact of job demand and career development conversations with police officers are required as part of performance management. Police officers should be encouraged to continue using positive coping strategies. , Thesis (MBA) -- Faculty of Business and Economic Sciences, Business School, 2024
- Full Text:
- Date Issued: 2024-04
Job stress, burnout and coping strategies of South African police officers
- Authors: Myendeki, Akhona Nangamso
- Date: 2008
- Subjects: Burn out (Psychology) , Stress management , Police -- South Africa , Police -- Job stress , Stress (Psychology) , Job stress
- Language: English
- Type: Thesis , Masters , M Soc Sc (C Psy)
- Identifier: vital:11859 , http://hdl.handle.net/10353/136 , Burn out (Psychology) , Stress management , Police -- South Africa , Police -- Job stress , Stress (Psychology) , Job stress
- Description: The aim of this study was to determine whether coping strategies of police officers help moderate the outcome of burnout resulting from job stress. The nature of the job demands of police officers is such that they may experience high levels of stress. A convenience sample (N = 89: n Males = 58; n Female = 29) of police officers in police stations in the Eastern Cape was surveyed. The Maslach Burnout Inventory – General Survey, Police Stress Inventory and COPE questionnaire were administered. Results for all the participants indicate that when the occupational stressor Lack of Resources occurs police officers implement Avoidance Coping (COPE) as a strategy, which leads to the experience of Exhaustion. Results also indicate that police officers use Active Coping, Cognitive Coping and Turning to Religion as means of moderating the stress-burnout relationship. Results also show that the coping strategy Avoidance Coping, used by male officers lead to Cynicism. When female police officers experience Job Demands and a Lack of Resources they make use of Seeking Emotional Support as a coping strategy. Male police officers were shown to make use of Active Coping as a strategy to regulate the stress-burnout relationship while female police officers implemented Active Coping and Turning to Religion to act as a buffer between job stress and burnout.
- Full Text:
- Date Issued: 2008
- Authors: Myendeki, Akhona Nangamso
- Date: 2008
- Subjects: Burn out (Psychology) , Stress management , Police -- South Africa , Police -- Job stress , Stress (Psychology) , Job stress
- Language: English
- Type: Thesis , Masters , M Soc Sc (C Psy)
- Identifier: vital:11859 , http://hdl.handle.net/10353/136 , Burn out (Psychology) , Stress management , Police -- South Africa , Police -- Job stress , Stress (Psychology) , Job stress
- Description: The aim of this study was to determine whether coping strategies of police officers help moderate the outcome of burnout resulting from job stress. The nature of the job demands of police officers is such that they may experience high levels of stress. A convenience sample (N = 89: n Males = 58; n Female = 29) of police officers in police stations in the Eastern Cape was surveyed. The Maslach Burnout Inventory – General Survey, Police Stress Inventory and COPE questionnaire were administered. Results for all the participants indicate that when the occupational stressor Lack of Resources occurs police officers implement Avoidance Coping (COPE) as a strategy, which leads to the experience of Exhaustion. Results also indicate that police officers use Active Coping, Cognitive Coping and Turning to Religion as means of moderating the stress-burnout relationship. Results also show that the coping strategy Avoidance Coping, used by male officers lead to Cynicism. When female police officers experience Job Demands and a Lack of Resources they make use of Seeking Emotional Support as a coping strategy. Male police officers were shown to make use of Active Coping as a strategy to regulate the stress-burnout relationship while female police officers implemented Active Coping and Turning to Religion to act as a buffer between job stress and burnout.
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- Date Issued: 2008
Managing of work stress among blue collarworkers in the mining industry in Lesotho
- Authors: Molaoa, Tsalong
- Date: 2008
- Subjects: Working class , Mineral industries -- Lesotho , Job stress , Stress (Psychology)
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: vital:11550 , http://hdl.handle.net/10353/187 , Working class , Mineral industries -- Lesotho , Job stress , Stress (Psychology)
- Description: There are various ways in which work can be harmful to our health. Accidents and violence on the job and exposure to noxious chemicals in factories and sealed office buildings account for substantial numbers of injuries and deaths every year. Another danger, stress affects millions of employees and costs companies millions of cash every year, but it operates in more silent and subtle way. Stress is a psychological agent that affects the health of workers, productivity, and morale worldwide. Some of the causes of stress in the workplace include work over and underload, personal and family problems, organizational design and relationships in the organization. Stress-related diseases are widespread among employees throughout the world. A national survey was conducted in the United states by a life insurance company found that nearly half of all employed adults considered their jobs to be extremely stressful. Furthermore, a major share of physical complaints may be psychosomatic, that is, actual physical disorders caused by or related to emotional factors such as stress on the job. Physical problems associated with stress include high blood pressure, ulcers, heart disease, lower back pain and cancer. Stress in the workplace is very costly to employers in terms of lower productivity, reduced motivation, and increased errors and accidents. Moderate stress is encouraged as it can help employees in achieving the goals by being productive but too much or high stress level is related to increases in turnover and counterproductive behavior, such as theft and drug and alcohol abuse.
- Full Text:
- Date Issued: 2008
- Authors: Molaoa, Tsalong
- Date: 2008
- Subjects: Working class , Mineral industries -- Lesotho , Job stress , Stress (Psychology)
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: vital:11550 , http://hdl.handle.net/10353/187 , Working class , Mineral industries -- Lesotho , Job stress , Stress (Psychology)
- Description: There are various ways in which work can be harmful to our health. Accidents and violence on the job and exposure to noxious chemicals in factories and sealed office buildings account for substantial numbers of injuries and deaths every year. Another danger, stress affects millions of employees and costs companies millions of cash every year, but it operates in more silent and subtle way. Stress is a psychological agent that affects the health of workers, productivity, and morale worldwide. Some of the causes of stress in the workplace include work over and underload, personal and family problems, organizational design and relationships in the organization. Stress-related diseases are widespread among employees throughout the world. A national survey was conducted in the United states by a life insurance company found that nearly half of all employed adults considered their jobs to be extremely stressful. Furthermore, a major share of physical complaints may be psychosomatic, that is, actual physical disorders caused by or related to emotional factors such as stress on the job. Physical problems associated with stress include high blood pressure, ulcers, heart disease, lower back pain and cancer. Stress in the workplace is very costly to employers in terms of lower productivity, reduced motivation, and increased errors and accidents. Moderate stress is encouraged as it can help employees in achieving the goals by being productive but too much or high stress level is related to increases in turnover and counterproductive behavior, such as theft and drug and alcohol abuse.
- Full Text:
- Date Issued: 2008
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