- Title
- An exploratory study of employee responses to the implementation of SAP R/3 and connected application portfolios (CAPs) at an energy company
- Creator
- Anthony, Lizel Angelique
- Subject
- SAP R/3
- Subject
- Organizational change -- South Africa
- Subject
- Personnel management -- South Africa
- Subject
- Business planning -- South Africa
- Date Issued
- 2009
- Date
- 2009
- Type
- Thesis
- Type
- Masters
- Type
- MPhil
- Identifier
- vital:16137
- Identifier
- http://hdl.handle.net/10948/1415
- Identifier
- SAP R/3
- Identifier
- Organizational change -- South Africa
- Identifier
- Personnel management -- South Africa
- Identifier
- Business planning -- South Africa
- Description
- The aim of this research was to explore employee responses to the implementation of SAP R/3 and Connected Application Portfolios (CAPs) in Shell South Africa (Pty) Ltd. Downstream-One (DS-1) Business/Lubricants (B2B/Lubes) Project Implementation Programme. It assessed whether employees accepted or rejected change prior to the implementation of SAP R/3 and CAP’s. In 2005 globally Shell launched its Enterprise Resource Planning (ERP) implementation. Its 16th implementation was conducted in Shell South Africa (Pty) Ltd. (Shell SA) in 2008. This research was conducted using a qualitative approach.
- Format
- 121 pages
- Format
- Publisher
- Nelson Mandela Metropolitan University
- Publisher
- Faculty of Arts
- Language
- English
- Rights
- Nelson Mandela Metropolitan University
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